Wellspring by Silks Jiao Xi

在網路上看到游泳池很美，本想來游泳放鬆ㄧ下午。結果跟本不能游 擠滿了人 在一個小小游泳池 有騙照的嫌疑

服務很好 但房間有點霉味 空氣品質不好

1. 服務人員 住過晶華、晶英系列，服務人員大多主動且有禮，這裡也是差不多的感受，不會有距離感但也不會太嗨；隔壁同集團捷絲旅的服務人員也很不錯。 2. 客房體驗 訂的是雅緻客房。房間整理的滿乾淨整潔度沒問題。床軟硬適中，枕頭有兩種可以選。淋浴空間不大，而半露天的浴池如同眾多訪客評論，很小很淺，就當作是小型個人浴缸吧，瘦小的人單人泡起來比較剛好，水放滿大概也就到腰際而已。至於擔心曝光的問題，男生是還好，因為陽台其實有用不太透的金屬板當圍牆，真的擔心的話可以拉下窗簾，不過通通都遮起來之後，也就沒有露天浴池的感覺了。只能說不懂規劃者的想法，想弄半露天浴池，但沒評估好實際情境做出這種可惜的設計。然後還是得說浴池真的是在礁溪住過中到高價位中的飯店裏最小的。 3. 隔音 特別提隔音是因為入住前看到其他住客提到隔音差的問題，實際體驗起來，可能是房門的問題，的確可以聽到走廊的動靜，尤其是開關門聲，有時候會以為是不是自己房門要被打開了，但除此之外，也許當天住客品質都不錯，沒聽到嬉鬧或吵雜的交談聲；外面的馬路聲基本上是沒聽到，可以一覺到天亮。 4. 設施 晶泉丰呂的住客可以直接使用捷絲旅的設施。晶泉本身的設施主要是頂樓的露天游泳池和泡湯池，不分男女需穿泳衣；池子都算蠻寬敞的，而泳池的視角可以眺望龜山島，視野不錯很多人會去拍網美照，根本沒在游泳；晚上場地則會化身成露天影院，可以舒服地在躺椅上看影片或放空。晶泉本身還有一個瑜伽+健身魔鏡的空間，但我沒去不知道裡面長怎樣。捷絲旅的話有一個簡單的健身房和大眾池，大眾池裡面就一個四十多度的池和一個冷池，熱池真的太燙，長輩比較泡得下去。題外話，泡完湯其實也可以在捷絲旅大廳吃點小點，跟晶泉提供的東西差不多，甚至還多了關東煮，也有一些小桌遊可以拿來玩。 5. 餐食 只有吃早餐，在三燔的空間。個人對吃的沒有太在意，整體感受就是沒有什麼特別的亮點，但品項是很豐富，味道中規中矩。

冷氣口的位置吹頭，除濕機沒清超髒導致聲音超大. 男性引導不把客人帶到自己飯店的交誼廳吃東西反而要求去隔壁的傑斯休旅餐廳…

The room is clean and neat. The amenities were completely provided. Nice design for the hot spring tub. Facilities in the hotel is great. Free happy hour with unlimited red/white wine and snacks for the hotel guests, swimming pool and public hot spring are available on the rooftop terrace. The complimentary breakfast has variety of local food, it'd be great if there's sashimi as some 5 stars hotel would most likely offer it.

The service is great and it feels home. I love the hot spring tub in the room, it’s clean, comfortable and convenient. I enjoyed the happy hour every day at 5pm and movie night at 8pm a lot. Would def come back again :)))

The swimming pool is great. The room is clean. The selection of breakfast is not a lot but the quality is good. Also, I have seen the managers went check on facility a couple of times during my stay which says a lot. I will definitely come back.

great service

部屋は清潔、個室風呂もあり快適でした。 難点は外の道路が夜中うるさかったことです。

Rooftop infinity pool and onsen with view of surrounding mountains. open air, in room onsen on the balcony. Very good tea and tasteful Zen decor in each room. Very attentive and professional staff. The happy hour each afternoon was a nice touch on top of a very pleasant experience staying at this property.

Lmited parking In room outdoor hot spa is difficult to access and use

excellent

房間大小剛好 環境舒適 有提供日式浴袍 設施多，且能使用隔壁捷絲旅的設施 早餐跟其他礁溪飯店比較，有特色的是刈包（台式漢堡）、義大利冷麵沙拉、剝皮辣椒雞湯

とても良かった。部屋のグレードアップをしていただいた。部屋は広い、清潔。屋上の温泉、プールは最高。ハッピーアワーでワインをいただきました。朝食も種類が多く美味しい。また、行きたいです。

房間不大，不過房內溫泉池在陽台，泡湯比較通風不悶，很舒服；隔音不錯不會聽到隔壁房間聲音；沐浴用品是木質香味，用起來很棒；房內電視台數不多有點無聊；早餐不算選項很多，但是中西日式都有，而且精緻好吃，很推薦；整體住宿品質很好，下次會再來住。

漂亮，乾淨，舒適的空間。很享受優質的時光

一切都很好

服務態度很好.只是入住櫃檯才2位服務人員.要等很久 有一位應該是主管.送我們溫泉魚和煮溫泉蛋的招待卷. 原本就想要去試試溫泉魚-剛好可以免費體驗 不用到清水地熱跟很多人.人擠人.那裏就可以煮溫泉蛋.店家還有其他備品可以煮 因跟捷絲旅是關係企業.所以可以到捷絲旅泡湯 房間也可以泡湯.冰箱有飲料.還有迎賓小點心.真的不錯

整體都還不錯，但是也比較老舊了！

최고의 호텔 중 하나였습니다.

Overly priced hotel. Small room. Paid usd $355 for a 3-person family room on a weekday (night of 12/26/2024) Staff do try. They do not replenish food on time at breakfast. Gym was practically a joke so didn’t work out that day- also which gym starts operating at 9am????. Our least favorite place to stay out of the 9 hotels we have stayed in Taiwan. This is not worth the money. A motel with 1/3 of the price paid at this hotel would be better. Extremely disappointed. Felt being ripped off.

整體都很不錯

服務不錯

小朋友在泳池和溫泉池玩得很開心，另外，和捷絲旅為姊妹旅店，大人也可以利用捷絲旅的溫泉泡湯。

Unique hotel with swimming lap-pool and large hot-tub/spa on the roof. Our room was modern, clean and comfortable. Hotel is near lots of restaurants and local stores. Underground parking was convenient and breakfast options were great…lots of East and West cuisine choices. Staff are super friendly and ready to help…especially Rose at the front desk.

第一次入住感覺一般，床有點硬，戶外泡湯池深度不太夠如果高大的人可能只能泡到肚子。户外泡湯池比較簡單。館內沒有裸湯需要去對面飯店使用有點麻煩。但是飯店位置算好。去街上方便

房間灰塵很多，馬桶有異味冒出

讓人放鬆的地方，服務人員都很親切

如果check in 縮短時間或加開櫃檯人手會好點

衛生清潔很差 玻璃杯還餐還殘留口水味

設備新，服務用心，溫水泳池很棒，可以遊到23:00

Enjoy our stay. Excellent facility and services.

第二次入住，四人家庭空間適中，外陽台泡澡池有多了遮蔽性窗簾，比以往兼顧隱私。不得不稱讚早餐，比以往更優，每種冷食、熱食、麵包飲料都相當有水準，我可以為了早餐再來住一次。

A quite relaxing and friendly hotel. However, the light in the room is not bright enough for the elder. I am afraid they will trip down without cautions.

非常好的體驗，員工服務態度良好，早餐好吃，當天在頂樓泳池本來還有露天電影院，可惜因為下雨改到Lobby 離開時候忘記帶走充電線，還幫忙寄回，太棒了

整體還不錯，放間空間偏小，房內泡湯池太淺，但水溫夠燙

The hotel is about 10 minute walk from the Jiaoxi train station. We just rolled our suitcases over right after getting off the train. Interior of the hotel is well maintained. Modern, clean and with great taste. Complimentary snacks (very yummy), coffee and wine (during happy hour) are offered in the lobby daily. The rooftop infinity pool and hot spring pool are a nice touch. But for hot spring, I think the one in the sister hotel Just Sleep right next door is better. It is a nude, single sex one in the basement. The washing stations reminded us of the hot spring baths in Japan. The room is well designed with your own personal hot spring bath on the balcony. The only shortcoming is that the room is on the small side (very Japanese in this sense too...LOL). I love the complimentary flip flops though. You are free to take them. Breakfast at this hotel is top notch. A good mix of western and Taiwanese local delicacies. Fruits and pastries are of very high quality too. Prompt tidying up service during your buffet meal. The local public hot spring parks and one big busy street are all close by. I would definitely recommend this hotel.

非常舒適的房型, 喜歡戶外泡澡的放鬆感

房間、泳池、早餐，服務都很棒!! 唯一覺得一樓廁所可以明亮一點 (長輩上廁所還問說燈在哪 ，結果就是那個亮度^^")

真的是太好了～絕對還會來，也會推薦大家來，接待人員貼心服務也超細心，以客人至上。真的是很舒服的一次住宿體驗。早餐晚餐都很好吃

真的是太好的體驗感了～絕對還會來，也會推薦大家來，接待人員貼心服務也超細心，以客人至上。真的是很舒服的一次住宿體驗。 早晚餐也很好吃

真的是太好了～絕對還會來，也會推薦大家來，接待人員貼心服務也超細心，以客人至上。真的是很舒服的一次住宿體驗。

outstanding services by all staff members!

服務人員/早餐/頂樓無邊際泳池，都很好

高品質 舒適的住宿 很好的渡假旅館

Great location to the public hot springs and the main street. Loved the tub on the balcony. Had the family suite and it was spacious in size. Loved all the mini snacks and happy hour that they provided. Breakfast was more like brunch as it had a lot of different food options.

半露天的溫泉很舒壓，房間空間也算大 有停車場很方便，走路可以到附近吃飯

Good

隔音不好 瑜珈課程在Check in（14:20）時就滿額了，很失望！

good and polite service

Breakfast is good

隔音較差 房內湯池小偏小 但氛圍很棒 整體來說cp值是高的👍

房間很吵整晚聽到車聲

I've been to Taiwan almost 10 times and I've to say this is the best hotel I've ever stayed at in Taiwan! I booked the Tatami mat room which comes with a private onsen bath where you can soak anytime of the day at your privacy and convenience. However, what really blew me away was the rooftop infinity onsen pool where you get breathtaking views of the city. There is also a normal cold pool for swimming beside the onsen pool. Breakfast was included in my booking which I thought was an extremely great deal. The breakfast is also the best one I've ever came across in all my hotels in Taiwan. There were acai bowls, grain bowls, and the usual rice/porridge dishes, bread for different appetites. I especially loved the detox juice that was offered at one of the stations. The hotel offers free happy hour at the lobby and you can get wine, drinks and some light snacks. Also every day in the evening, they screen a movie at the roof top beside the pools where you can watch move under the stars. Location is also very good as it's right smack in the city of Jiaoxi, Yilan. Hotel also offers free self parking in the basement which is safer than an outdoor parking that some hotels offer. The fridge in the room offers free drinks like coke, pocari sweat and two facial masks from My Beauty Diary. All in all, I really have nothing to complain!

Good

Check-in service was efficient and friendly. Staff well-trained.

好

Awesome things about the hotel: Free mini bar - refill on a daily basis. Happy hour - free flow drinks and snacks for 2 hours Nice bedroom slippers Many eateries around the hotel Size of family room is good for just 4 headcount only including toddlers Suggestions: Place bags in dustbin for cleanliness purpose.

酒店剛開業不久已住過一次，事隔幾年再次入住，感覺不錯，雖然硬件有少少折舊，但整體仍十分乾淨企理，唯事次入住可能遇上礁溪溫泉節巡遊慶典，酒店大堂長時間也很擠擁，車輛也未能直達酒店門口，其他也沒什麼不好，職員也十分熱心。

Excellent service clean room

榻榻米房型很適合帶著1歲寶寶入住，整體住宿經驗不錯，就是房間太小了早餐也普通。

感謝晶泉丰旅給咱們升級房型 一切一切是多麼的幸運 服務人員很親切 房間也舒服 真要挑的話….就是有些噪音 不過飯店方也很貼心的裝備了耳塞 我個人覺得把該關的門關一關 聲音就會少很多了

The hotel itself was nice, clean and we'll situated. However, my biggest gripe was that the rooms were not very sound proof and given that it was on the main road, the noise was rather piercing, especially when the rubbish truck came by. Had intended to rest during the stay, but the poor sound proofing did not help

非常好的體驗

happy hour很棒，房間很乾淨可換不同硬度枕頭

Overall it’s good but we were disappointed that public indoor hot spring was not available. The information was not written on the website and the price was not adjusted for that. The infinite pool is small but not bad. The decoration overall is great.

環境清潔，温泉浴池小而美，交通方便，接待櫃檯比較小，人多的時候可能要耐心等候。

Service is very good and happy hour is really rich. This is time to enjoy for trip.

Hotel staff provided very good service.

Always nice experience in here. Like the rooftop swimming pool very much

The room is spacious and the hot tub on the patio is very nice.

The hotel is centrally located and close to restaurants/attractions. The room is on the smaller side. The tub area is semi open and I feel that there is a privacy issue.

The hotel condition is dated where you can easily spot dirts on lobby sofa and paint color peel off from coffee table inside the room. I find the hotel surrounding is quite annoying which it is difficult to relax when doing hot springs. Also spot some leftover hairs between the 2 mattresses when I check in the hair. I don’t think I will recommend this place if traveler looks for high quality hotspring hotel.

Lovely Zen styled hotel. Great for getaway

Pretty ok Onsen Bath, Fair and ok service. Room is fine, clean in good condition, but still some constant noise at night? AC? Breakfast just fair.

The room is clean but a bit small. It can be improved. The tub for hot-spring is really small too.

Was here month and a half ago...still v good!

Property offers free snack on lobby floor. Room was clean. Staffs were quick on fixing issues and went above and beyond to assist.

Spa and more food options would be nice. Not much for vegetarian options for dinner.

Definitely not worth the price. Very disappointed by this hotel.

Liked the daily happy hour and movie screening at R level. Room was spacious and bed comfortable. but pillows a bit too soft. could have offered a choice of pillows. the breakfast spread was a bit limited mainly asian/jap probablt because mihan is a jap restaurant. hot tub in room was a bit small. as shuttle to train station was unavailable, we had to specially request for one due to rainy weather.

The room was amazingly clean, much provided, more than we needed. We enjoyed the hot springs in the tub at the balcony. That was quite an experience. After, We felt so relaxed in the room and watch HBO Harry Potter Movies. Afternoon tea & snacks also 5pm Happy hour wine both much appreciated by customers as we had a great time chatting n enjoying drinks. The seafood hot pot dinner was a great deal with top service. We woke up happy, looking forward to the best oriental breakfast according to our child. My husband said the check out was 1 min at the front desk. Can’t beat that!!

Over rated. The onsen was just jndoor and placed at another building which Just sleep hotel shared equal facililty. The bath tub in te room was so small compared to the photo shown on Agoda.

Breakfast choices are plentiful and delicious! Friendly staff and very clean rooms. Private tubs in rooms allow guests to enjoy hotspring in a much more private setting is a major attraction!

I have stayed at several hotels in the nearby Jiaoxi area, and seems Wellspring is quite different than the other hotels with their outdoor bathtubs and Japanese style breakfast

We stayed in the Superior King Bed room. The room is clean but smaller than what we have thought. It came with an in-suite hot spring tub. Also, it is a bit smaller than we thought and it just fit 2 people. However, we love the hot spring swimming pool on the 12th floor. You can have a good view of the surrounding area while you are in the pool. Breakfast is included and it is very good. It got a variety of hot food, small dishes and fruits. We also like the happy hour they offered in the afternoon when they handed out free wine and drinks and snacks at the lobby. Finally the hotel location is pretty good, which is one block from the train station and about 10 minutes walk from the Bus Transfer Station. Plenty of food stores and souvenir shops nearby.

Loved the robes and slippers! All of the staff were very friendly and helpful.

I like it because its location and the hotel is spacious and comfortable

Hot spring is amazing

Service was good. Room was well designed and spacious. However, I was quite disappointed about their restaurant, food and hot spring. The breakfast was not impressed, actually it’s one of the worst I have had in hot spring hotel. But in general, it’s just a so called ‘hot spring’ hotel. The hot spring in the room was not good as I expected. I think it’s because of its location. It is located on a very busy and noisy street, surrounded by lots of not too good looking, quite old buildings. The hot spring tub was just at the balcony of the rooms, where you felt like bathing in a noisy street with air pollution coz you could literally hear the busy traffic when you were having the hot spring bath. It’s really not enjoyable. And I would like to warn people who care about quietness: don’t choose this hotel! The noise was really a problem! You won’t feel clam. You are supposed to feel it when you are having the hot spring bath.

CHECK OUT TIME TOO EARLY

Amazing spa hotel in Jiaoxi. Well appointed rooms with private hot spring in balcony, huge toilet, nice shower pressure, basically all well thought out. And amazing breakfast as well! Would def come back!

See the cockroach in the spring pool and the room isn't clean.

Had an amazing time at the hotel. Private outdoor tub was amazing.. and nothing beats soaking in the hotel’s hotspring and overlooking Jiaoxi. Breakfast was great too. Will definitely want to come back.

Hotel staff was accommodating. Breakfast was amazing, lots of options.

The front desk staff is friendly and efficient. We arrived early and gave us a large room. But there was a rock concert hosted by the tourism board for that night. We switch to a higher floor. Love the roof top pool and hot tub . Really good breakfast.

Very nice hotel with in room and roof top hot spring, worth to explore.

A wonderful and spacious hotel. Easy access to all restaurants and touristy things

first of all, we were surprised to be served with wine and nibbles when we checked in at around 5pm. we were surprised again by its comfy room, esp the bed. it was a shame that we only stayed for 1 night. it’d be great we could join one of those activities in the hotel. highly recommended

I've always found Expedia reviews to be trustworthy, until I got to this hotel. The rooms are a lot smaller than expected, the "private tub" is a joke because not only is it actually outdoor (which you cannot tell based on the pictures and the reviews, and it's hot and humid out) and narrow (as expected from other reviews), but also --most importantly -- exposed (which defeats the purpose of a private tub, if you ask me). The staff is great and all, but the "Superior Double Room" is incredibly underwhelming, particularly for its price point.