Hotel Vanilla vs Similar Hotels

Good space but some concerns about noise and comfort.

Several complaints about cold temperatures and heating issues in rooms.

Several guests report very small rooms and cramped bathrooms; comfortable bed noted but limited room space lowers this score.

Several comments indicated small room sizes and noise interruptions from adjacent areas.

Some comments about cleanliness suggest the rooms are just clean enough.

Mentioned as tidy and fresh in reviews, but complaints about cold rooms affected overall sentiment.

Multiple reviews mention a 'fräscht' (fresh) hotel and no cleanliness complaints — generally perceived as clean and well maintained.

General comments suggest cleanliness was acceptable, but some guests noted noise issues that might imply less care.

Several reviews highlight the hotel's great central location.

Guests enjoyed the central location, particularly beneficial for holiday shopping.

Repeatedly described as central/near train and ferry, ideal for short stays and sightseeing — location is a consistent strength.

Many positive remarks about the central location, making it convenient for visitors.

Pleasant and helpful staff mentioned in several reviews.

Reviewers frequently praised the staff's friendliness and helpfulness.

Numerous comments praise the staff as friendly, helpful and very accommodating (early check-in, attentive reception), indicating strong service.

Guests mentioned friendly and helpful staff, indicating high levels of service.

Limited breakfast options and some complaints about food quality.

Highlighted as excellent by multiple guests due to the variety and quality of breakfast.

Breakfast repeatedly described as excellent, copious and delicious; a standout feature even when guests had timing constraints.

Breakfast was generally rated positively but some items were criticized.

Amenities generally met expectations; some issues noted with breakfast.

Guests appreciated the breakfast offerings and coffee service.

Breakfast and lobby facilities are good, but guests mention missing minibar, older TV/no casting and occasional tight seating — amenities are adequate but limited.

Mixed reviews on amenities; some guests requested additional facilities like kettles.

Residents felt they received good value compared to similar hotels.

General sentiment was positive with regards to the value provided.

Guests recommend the hotel for its location and price/quality balance; generally seen as good value despite some amenity trade-offs.

Overall, good remarks about value; some guests felt certain aspects didn't justify the price.