Salterra, a Luxury Collection Resort & Spa, South Caicos

Salterra Resort is absolutely beautiful and luxurious—truly nothing short of amazing! From the moment we arrived, the staff were incredibly sweet, welcoming, and accommodating, always ready to assist whenever we needed anything. We genuinely felt welcomed and embraced throughout our entire stay. I was greeted with birthday wishes countless times by almost everyone I came in contact with, which made me feel incredibly special and truly added to the experience. 💕 A special shoutout to the amazing team members who made our stay even more memorable: Rafi – Great service and very informative. Pisson – Extremely helpful and knowledgeable. Leslie at Cobo – OMG! Such high vibes and an amazing spirit. The drinks were a 10/10! Tony – Another wonderful person with such high energy and positive vibes. Lovely at Regatta Restaurant – So sweet and attentive. Shimray at the Spa – Peaceful, kind, and very helpful. Suresh – OMG! The birthday setup and décor were absolutely beautiful, and the cake was so delicious. I loved it so much! I was genuinely surprised and touched by the effort. Gyem – She assisted us with our private dinner and was such a sweet individual. She made sure we were well taken care of throughout the evening despite $635 later, and I’m still wishing I ordered the pizza. Mayu – Ohhh, Mayu! Thank you for the most relaxing Ground Salt Stone Massage. It was exactly what I needed! Overall, Salterra exceeded our expectations when it came to the beauty of the resort, the atmosphere, and especially the warmth of the staff. The little personal touches made my 30th birthday celebration feel truly special. We will definitely be back! 💕✨

I was quite saddened that most of the restaurants were closed during the dates of my short stay. However, Jessa and Yuya from the Guest Experience Team were very helpful in recommending the few available options. I opted for the private beach dinner for my birthday. Unfortunately, on the night of my birthday, my boyfriend and I went looking for the beachside dinner setup but could not find it. After asking around, one of the staff members introduced us to Gyem, who escorted us to the poolside area. The setup was beautiful and ended up being the best part of the evening. However, we paid USD $635 for what was advertised as a “five-course meal,” and unfortunately, the dining experience did not live up to that description. Both the quality and quantity of the food were disappointing and did not feel worth the price. The Caribbean salad was delicious and was definitely the highlight of the meal. Overall, for such an important milestone as my 30th birthday, I was quite disappointed with the dining experience. At that point, $635 later, and I’m still wishing I ordered the pizza.

The views from the rooms are beautiful

Nothing

It was clean

Whole lot of mess

I wish there were more food options at the resort. Otherwise, it was a wonderful experience. The resort was well-maintained and the staff was super friendly.

Staying here is absolutely amazing and I couldn’t have planned this trip better myself so thank you for this resort for making it a 10 out of 10 experience

This property has only been open for a few months. It is stunning and decorated so beautifully and tastefully. The grounds are amazing and the water was perfect. Since they have only been open a few months I think they are still working out the kinks. The staff is wonderful, so friendly and polite but sometimes they were not sure what things were or where they were or if they could make a certain drink. It wasn’t a big deal because everyone was so nice. I would love to go back again once they have it all together.

This property is not at all as advertised - there is no gym, no spa, the food is not high quality and some of the rooms don’t even have curtains. Only a few if the restaurants are functional. The service is slow and it is misleading to describe it as a luxury hotel. I have lost trust in Marriott and Expedia.