The Max Hotel Sandton vs Similar Hotels

Spacious rooms and modern accommodations.

Many reviews appreciated the spaciousness and modern features, though there were complaints about comfort.

Rooms/apartments described as very spacious, well equipped with washer/dryer and good appliances, but some guests noted insufficient heating in winter, a cold unit on one stay, and limited kitchen utensils/coffee facilities.

Rooms were criticized for size relative to furnishings and bathroom arrangements.

The property was clean and rooms were spacious.

Some reviews indicated cleanliness issues, including 'The apartment was not thoroughly cleaned' and 'Schimmel im Bad' (mold in the bathroom).

Multiple guests described the apartment as immaculate, very clean and well maintained; daily housekeeping was noted and praised.

Room cleanliness was frequently criticized with reports of hair and dirt in rooms.

Excellent location.

Numerous reviews praised the location as 'great', 'central', and 'well situated'.

Location repeatedly called safe and convenient for jogging and transfers; some guests noted the property is somewhat remote and that traffic noise from nearby busy streets can be noticeable.

The hotel’s location is highly appreciated, especially its proximity to shopping areas.

The staff was amazing and friendly.

Most reviews highlighted positive experiences regarding service, with some recognizing attentive staff.

Generally professional, friendly reception and 24/7 concierge/security were praised, but there are isolated negative incidents (denied entry at night, comments that hosts/concierge need training) indicating inconsistent service.

Overall service rated positively with specific mentions of friendly and professional staff.

Restaurant offerings could be improved.

Several reviews noted the cafe was closed, impacting the experience negatively.

An on-site restaurant is present (not heavily reviewed); there were no substantive complaints about F&B in the reviews, so availability is viewed positively in absence of negative feedback.

Positive mentions about food quality but concerns about pricing.

Limited TV options and pool availability.

Reviews pointed out missing amenities like a broken microwave and lack of basic supplies.

Complex amenities (pool, gym, restaurant, concierge, secure parking) and in-apartment appliances (dishwasher, washer/dryer) are strong positives; however intermittent Wi‑Fi, mobile signal issues and some missing small items were reported.

Generally good amenities, although laundry service and food pricing were concerns.

Good value for money.

Overall sentiment is positive regarding value, with comments like 'good value for money' being common.

Overall stays are highly rated by many guests, but at least one review labeled the experience 'below average' mainly due to service issues, suggesting perceived value is somewhat mixed.

Many reviews indicate that the hotel is considered overpriced for the services offered.