B&B Santa Maria del Fiore vs Similar Hotels

Rooms were generally described positively, although some mentioned they were small.

Rooms/apartments described as spacious, well equipped and comfortable; some mentions of missing small kitchen items (no oven, few knives) but overall high quality.

Rooms were described as clean and comfortable, though some were small.

Issues with room quality including noise and amenities not meeting expectations.

Multiple mentions of cleanliness were positive, but some guests reported issues with cleanliness (e.g., insects, cleanliness not meeting expectations).

Repeated praise for cleanliness: 'hôtel très propre', 'la habitación impecable'. Overall very clean throughout the property.

Some reviews mentioned cleanliness issues, with unclean utensils and facilities.

Several mentions of unclean rooms, specifically damp walls and unclean conditions.

The location was frequently cited as a strong point, with easy access to local attractions.

Generally very good location with parking and easy bus links; praised for being convenient by car. A few notes about being a bit far from the centre or close to a main road for some rooms.

The hotel was conveniently located near the city center, albeit not in the most central area.

Central location with easy access to attractions.

Staff received high praise for their courteousness and helpfulness in various reviews.

Consistently excellent staff mentions: 'personnel très sympathique et réactif', 'very helpful', valet service highlighted; multiple reviewers praise attentive, professional service.

Guests noted the staff's friendliness and helpfulness throughout the stay.

Generally helpful staff, however, some issues were reported with lack of response to room problems.

Breakfast was positively mentioned, but the variety could be improved.

Breakfast repeatedly described as good/tasty but with limited seating and a bit pricey; small thoughtful touches (capsules, bottled water, wine) appreciated.

Breakfast received mixed reviews, with some guests dissatisfied with options and cleanliness.

Breakfast vouchers and convenience were appreciated, though more offerings were expected.

Basic amenities were noted, but some expected more, such as furniture in the room.

Strong amenities: rooftop terrace, pool, spa, free water, parking, ice machine; some negatives: jacuzzi outage during one stay and kids' pool closing early.

Hotel provided necessary amenities including tea and coffee facilities.

Limited amenities provided in the kitchen; additional improvements suggested.

Guests noted high prices for parking and some services as drawbacks.

Perceived as good value overall given facilities and service; minor value detractors include paid laundry, some paid extras (wine machine) and breakfast seen as a bit expensive.

Many guests felt the hotel offered good value for the price.

Perceived as overpriced given the inadequacies reported.