Convento das Trinas do Rato (1637)
Convento das Trinas do Rato (1637), Rua do Sol ao Rato, 1250-360 Lisbon, Portugal- Memorial
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Eco-Friendly Accommodation: Wallis Rato offers environmentally-friendly accommodation in Lisbon, with reduced energy and water consumption, perfect for conscious travelers.
Tastefully Decorated Rooms: Each room or suite at Wallis Rato is tastefully decorated using ecological materials, providing a cozy and sustainable stay experience.
Convenient Location: Situated just 280 meters from the Rato Metro Station and close to popular attractions like Avenida da Liberdade and the Botanical Garden, Wallis Rato is the ideal choice for exploring Lisbon.
Book your stay at Wallis Rato now for a unique and eco-conscious experience in Lisbon!
Check-in from
02:30 PM
Check-out by
12:00 PM
Parking
PAID
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
13 sqm
City View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
10 sqm
City View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
15 sqm
City View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
15 sqm
City View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
13 sqm
City View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
15 sqm
City View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
15 sqm
City View
In-room amenities
1 Double Bed
140-sq-foot individually decorated room, balcony with city views
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Food & Drink - Refrigerator, microwave, shared/communal kitchen access, and toaster
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Iron/ironing board (on request), local maps, and window screens; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning, heating, fresh towels every 3 days, fresh bed sheets every 3 days
Accessibility - Hardwood flooring in room
Need to Know - Limited housekeeping, toothbrush and toothpaste not available
Non-Smoking
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
13 m2
City View
In-room amenities
1 Double Bed and 1 Twin Bed
172-sq-foot individually decorated room, balcony with city views
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Food & Drink - Refrigerator, microwave, shared/communal kitchen access, and toaster
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Iron/ironing board (on request), local maps, and window screens; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Heating, fresh towels every 3 days, fresh bed sheets every 3 days
Accessibility - Hardwood flooring in room
Need to Know - Limited housekeeping, toothbrush and toothpaste not available
Non-Smoking
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Double bed (131-150 cm wide), Twin bed (90-99 cm wide)
Room details
16 m2
City View
In-room amenities
1 Double Bed and 1 Twin Bed
172-sq-foot individually decorated room, balcony with city views
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Food & Drink - Refrigerator, microwave, shared/communal kitchen access, and toaster
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Iron/ironing board (on request), local maps, and window screens; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning, heating, fresh towels every 3 days, fresh bed sheets every 3 days
Accessibility - Hardwood flooring in room
Need to Know - Limited housekeeping, toothbrush and toothpaste not available
Non-Smoking
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Double bed (131-150 cm wide), Twin bed (90-99 cm wide)
Room details
16 m2
City View
In-room amenities
1 Double Bed
140-sq-foot individually decorated room, balcony with city views
Layout - Living room, dining area, and sitting area
Internet - Free WiFi
Food & Drink - Refrigerator, microwave, shared/communal kitchen access, and toaster
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Iron/ironing board (on request), local maps, and window screens; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Heating, fresh towels every 3 days, fresh bed sheets every 3 days
Accessibility - Hardwood flooring in room
Need to Know - Limited housekeeping, toothbrush and toothpaste not available
Non-Smoking
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
13 m2
City View
In-room amenities
1 Double Bed and 2 Twin Beds
248-sq-foot individually decorated room, balcony with city views
Layout - Living room, dining area, and sitting area
Internet - Free WiFi
Food & Drink - Refrigerator, microwave, shared/communal kitchen access, and toaster
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - 2 bathrooms, shower, a hair dryer, and towels
Practical - Iron/ironing board (on request), local maps, and window screens; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning, heating, fresh towels every 3 days, fresh bed sheets every 3 days
Accessibility - Hardwood flooring in room
Need to Know - Limited housekeeping, toothbrush and toothpaste not available
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Double bed (131-150 cm wide), 2 Twin bed (90-99 cm wide)
Room details
23 m2
City View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
10 sqm
City View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
La chambre
Que les wc et douches ne soient pas dans la chambre
L'emplacement de l'hôtel ainsi que le roof top où on peut se rendre comme l'on veut pour y déjeuner notamment avec une vue extra sur Lisbonne - le petit déjeuner est livré dans une boite pas de salle à manger donc pas de choix mais bon ça le fait
Contrairement à certains commentaires, ma chambre était propre, le linge propre et le lit était confortable mais alors c'est incroyablement bruyant à tel point que l'hôtel mets à disposition des bouchons d'oreilles ! les portes n'ont pas de groom donc elles claquent et comme cela ne gène personne de faire de la cuisine à 23h (oui il y a une cuisine par étage) autant vous dire les bruits de cuisine c'est horrible même avec les bouchons.
dobra lokalizacja
w obiekcie było brudno (na korytarzu leżał kurczak), w pokojach wszystko słychać, panie które wymeldowały się przed nami były pogryzione przez pluskwy, przezroczyste kabiny z sedesem, co nie zapewnia prywatności, ściany brudne, generalnie obiekt średnio zadbany
Localização
Ruído infernal e limpeza
The room was big enough.
Breakfast was not satisfying, tasted poor and cost as much as a nearby cafe that was more enjoyable. Breakfast was like a child's lunch box. Staff told me he would check me in "in a minute" and then proceeded to do something else for 20 minutes. The location is beside a major street making noise all night. The shared bathroom only has one toilet, and the toilet paper ran out. The shower stall is prone to flooding and the water fluctuated between hot and cold without me touching it. The bathroom light is only motion activated and automatically turns off, which happens often in the shower. The bed seemed unlevel, as I would get heartburn I only get when my stomach is angled towards my head.
Clean, staff were great, it was well priced!
I wish it was a little more central, but that’s my bad for not doing more research
Eu fiquei somente uma noite e atendeu às minhas necessidades! Quarto e banheiro limpos e cama confortável!
A luz do banheiro é automática, então ela ficava apagando durante o banho e eu tinha que sair do box para que ela ascendesse novamente.
Excellent accueil le réceptionniste souriant et très accueillant 👍
Le fait qu'il avait un ascenseur était bien
Les douches et toilettes pas très propres et odeurs nauséabondes (égouts)très prononcé
dimensioni camera, balcone con bellissima vista
Colazione in camera di scarsa qualità, non molto pulito
The gal who helped me get checked in, was extremely friendly and accommodating. The shared kitchen gave me a freezer and a large refrigerator where I could store food rather than pay for many meals.
Room is extremely basic, which is fine given the price. The biggest downside is the men’s bathroom smelled horrible both days I was there. Strongly recommend that they check on bathrooms more frequently and remove garbage more than once a day. Also recommend that they put locks on the shower doors similar to what they have on the toilet since it is a shared bathroom situation. .
Lokalizacja, pomocna recepcja (dyżur do 22:30)
Niestety w pokoju 24 , który otrzymałyśmy były pluskwy. Akurat w łóżku koleżanki, która jest mocno na nie uczulona. Rany były potworne. Konieczna była konsultacja lekarska i antybiotyk (dodatkowe koszty). Po zgłoszeniu na recepcji otrzymałyśmy nowy pokój i tam było ok! Poza tym na 2 piętrze zapchany był odpływ pod prysznicem. Zalało łazienkę po kostki i woda wypłynęła na korytarz. Taki obraz zastałyśmy po powrocie z miasta późnym wieczorem. Nikt tego nie sprzątnął, nawet ta która zalała! My mopem przez 30 min.zbieralysmy wodę z paneli drewnianych i płytek. Na 6 piętrze nie działała suszarka do włosów w damskiej łazience a w kuchni czajnik elektryczny. Jak na tę cenę standard był mocno zaniżony :(
Localização excelente, bom custo benefício, cama confortável e limpeza ótima. O terraço é ótimo! Todos os funcionários são super atenciosos.
Roubaram nossas comidas na cozinha compartilhada. Mas isso diz mais sobre os hóspedes do que sobre a acomodação. Um frigobar no quarto evitaria esse tipo de situação, mas isso é apenas um detalhe. No geral a estadia foi ótima e recomendo para quem precisa de uma base em Lisboa por alguns dias.
Sans objet
L'organisation pour le petit déjeuner, Service très moyen globalement Retard de service malgré notre précision d'heure Oubli d'un café Petit déjeuner a un prix exorbitant pour une qualité très médiocre (produits non frais, fruits moues et dépassés, pas de choix de produits en avance pour savoir si la personne préfère du café ou du thé, si elle mange ou pas de la viande etc...) Aucune indication et personnel absent lorsque nous avons eu besoin pour demander le complément du petit déjeuner, La chambre n'était pas prête à notre arrivée Enfin, nous ne recommandons pas cet établissement ni la chaîne. Cordialement,
La apariencia engañó
Reserve una habitación doble con baño y mi sorpresa fue que me el baño era compartido y con una buena falta de privacidad el WC y las duchas tienen puertas de cristal translúcidas. La pesadilla fue que en la noche mientras dormíamos que descubrimos que había chinches de cama y nos despertaron salimos a las cuatro horas de allí el primer día que llegamos de madrugada con picaduras . El personal de hotel no reconoce le problema que tienen y no cumple con los protocolo de desinfección y limpieza.
La literie était parfaite, et l'emplacement
Toilettes, sans intimité, porte vitrée, et en plus ne se ferme pas correctement et tout le monde nous voit sur le trône. Le personnel n'est pas là pour remettre du papier toilettes et des essuie-mains, manquant pendant 12 heures. La lumiere de la douche s'éteint pendant notre douche et on doit sortir bouger pour que la lumière se rallume.Cuisine, très peu d'ustensiles
A localização é excelente! Os funcionários muito solícitos. Muito limpo e agradável.
Gostamos de tudo. Voltaremos com certeza.
Un letto aveva le lenzuola sporche di sangue
Muy buena la ubicación, prácticamente esta conectada con toda la ciudad.
Que me cambiaran la habitación que tenia reservada (con baño privado) por una diferente (sin baño)
Das Hotel ist gut gelegen, sauber und hat alles, was man benötigt.
Im Zimmer ist es durch die Straße relativ laut. Wir wollten die Koffer nach Check-Out noch aufbewahren lassen. Bei Check-Out war die Rezeption nicht besetzt, unter der angegebenen Telefonnummer war niemand zu erreichen und auf die Nachricht über Booking.com wurde auch nicht reagiert. Letztendlich konnten wir eine Person über das Putzpersonal ausfindig machen, jedoch hatte ich Bedenken, ob später jemand vor Ort sein wird, der uns unser Gepäck wieder gibt. Das hat dann aber problemlos geklappt.
Localização.
O acesso para as instalações sanitárias, uma vez que são partilhadas pelos hóspedes, acredito que, o acesso às instalações sanitárias, feminina e masculina, deveria ter acesso bastante mais separação. Algo que a ser corrigido daria muito mais conforto.
A localização é excelente, à beira de paragens de autocarro e do metro.
A higiene e limpeza deixou MUITO a desejar. Nem consegui dormir tapada. Abri os lençóis e notava-se que não eram 100% novos. A casa de banho partilhada esteve, nas 24 horas que estive no local, sempre sem papel higiénico - o que é inadmissível quando se partilha casa de banho com sei lá quantas pessoas. Os lavatórios estavam cheios de cabelos. O quarto, era agradável, dentro do possível. Contudo, precisa urgentemente de ser atualizado e renovado. A estrutura da cama estava toda a descascar, o estrado tinha uma sensação estranha quando me deitei, decoração antiquada e reitero novamente que a higiene da roupa da cama deixou MUITO A DESEJAR. Para uma noite, cumpriu o seu propósito. Não recomendo para estadias longas.
O atendimento.
Gostei da localização do hotel que é ótima e a simpatia e acessibilidade dos funcionários.
O pequeno-almoço podia ter mais variedade e o atendimento na receção tem de ser melhor gerido, pois em duas ocasiões precisamos da ajuda dos funcionários e não tinha lá ninguém, sendo que isto aconteceu durante o horário de funcionamento.
A localização é excelente.
La habitación estaba muy bien, cama muy cómoda y el aire funcionaba perfecto.
El baño, había un wc y dos duchas.
L’emplacement qui est correct et les réceptionnistes qui sont souriants et agréables.
Nous sommes malheureusement assez déçus de notre séjour dans cet hôtel. Notre chambre se trouvait juste derrière la cuisine et était très mal insonorisée. Nous entendions les bruits de plomberie, les bruits de la route ainsi que les portes qui claquent, ce qui a rendu les nuits assez difficiles. Concernant le petit-déjeuner, nous avons trouvé le petit-déjeuner assez cher par rapport à ce qui est proposé. Plus décevant encore, deux jours consécutif, il n’a tout simplement jamais été livré. Nous avons également constaté quelques problèmes d’entretien : les joints de la douche étaient noirs, ce qui n’est pas très agréable. Sur la terrasse de notre chambre, il n’y avait par ailleurs qu’une seule chaise en mauvais état, alors que les photos de l’hôtel présentent une table avec deux chaises. Nous n’avons pas trouvé beaucoup de points positifs à notre séjour. Nous sommes conscients qu’un séjour peut parfois comporter de petits désagréments, mais l’accumulation de ces problèmes nous a malheureusement empêchés de profiter pleinement de notre séjour. Nous ne pouvons donc pas vraiment recommander cet hôtel, surtout au regard du prix et des prestations attendues.
Check in self Posizione vicino alla metro Stanza Silenziosa
NADA
- Precio carísimo. - Baño compartido - Las puertas de los wc no hace falta que estén, estás en el inodoro plantando un pino y te ven todos. - 3 duchas y un aseo por planta para 9 habitaciones doble. - La cocina no hace falta la cinta de las moscas ya se pegan solas a la mesa etc. - La habitación sin televisión y la cama de 0,75 más incómoda. - No cancele la reserva porque no se podía. Porque son no reembolsables. - Esto no es para familias ni padres con hijos. - Esto es para clientes singles que en ves de dormir en la calle duermen bajo un techo. -Nos fuimos un dia antes de la estancia. solo nos quedamos una noche porque ya no podíamos cambiarnos.
Camera grande con bagno in camera
Location
Noise
Cama cómoda y en general todo correcto.
Mucho ruido porque nos tocó al lado de la cocina.
Hotel apartamento. Habitaciones cómodas. La gente respeta la zona compartida en limpieza
As camas tinham muito pó
The host was very helpful and arranged our transfer to the airport seamlessly. Excellent local cuisine within walking distance.
Traffic noise until 10 pm but ear plugs were provided if you go to bed early which was nice.
.
.
Gostamos de tudo.
Clean sheets, hot water and air conditioning
The door lock is very old and insecure. There's a lot of noise all the time. There's no parking at the hotel, even though it's mentioned as an option.
La situación
El recibimiento, tapones para los oídos, claro el ruido no deja dormir. La habitación daba a la cocina, el cabecero de la cama al grifo y sonaban todas las tuberías.
Good location. Clean rooms.
Nothing. Everything is good.
The Location is pretty centric
The common space is a bit dated
Localização
Quarto de banhos limpos e quarto limpo! Cama confortável
Na cama extra o colchão ser muito fino.
All is okay but I had to request for cleaning service for 4 days without nothing! Just after complaining then it came to be solve
N/A
Localização, funcionários
Muito barulho vindo da cozinha na madrugada e dos outros quartos
Close to public transit
Bed was hard and shared bathroom was often out of toilet paper despite asking staff to stock more
La struttura è scomoda da raggiungere con le valigie, il parcheggio è vicino ma a pagamento e nel caso c'è un parcheggio gratuito nel weekend che non viene menzionato dalla struttura. Il personale non è molto cordiale, stamattina eravamo in difficoltà con le valige e la pioggia e la ragazza della reception non si è neanche scomodata ad aprire la porta e ad aiutarci. La camera è situata all'interno di un'appartamento con cucina accessibile a tutti quindi l'ambiente risulta molto rumoroso e le camera non sono insonorizzate,confortevoli,sprovviste di armadio, oltre ad essere umide e con muffa nel bagno. Abbiamo pernottato 2giorni e la camera non è stata mai pulita come un usuale albergo. La colazione viene servita in box ma il cibo non è fresco. Internet non è veloce e si disconnette continuamente. Rapporto qualità-prezzo basso. Non la consigliamo.
Ben situat. Bon preu comparant amb els voltants. Habitació amplia amb vistes genials. Cuina compartida. El personal molt agradable.
Cuina amb estris escassos, no hi havia ni culleres. Esmorzar preparat en capses i no pots escollir res. Dificultat aparcament cotxe.
La stanza era pulita e confortevole , in una buona posizione per raggiungere il centro di Lisbona anche a piedi.La reception è stata disponibile a inviarci un taxi in piena notte perla partenza.
Nel bagno la doccia si chiude ancora con una tenda impermeabile..
Hotel pas du tt au niveau. La cuisine et le bain partagés n étaient pas propres. Pas de papier toilettes, cuisine sale et réfrigérateur plein d aliments pas entretenus avec mauvaise odeur. Déconseillé pour couples avec enfants.
Els llits son molt còmodes i les habitacions amplies.
Compartir el bany, hi ha poca intimitat, les portes son de vidre fumat.
great room! there was enough room for our things and the balcony was nice, the AC ran very well which was awesome because it was very hot in lisbon while we were there. the staff made sure we had new towels on our 3rd day there which was nice. the elevator was nice and the staff was nice as well! the kitchen was great, people actually used it. the views from the balcony and the room was beautiful!!! amazingggg access to public transit, you could literally get anywhere you wanted to go in lisbon from the hotel!
the bathrooms were not great. only one toilet on each floor and the shower doors didn’t close fully and were glass. the showers were also not the cleanest.
Personal molt atent i simpàtic i tenia molt bones vistes.
Tot molt brut, lavabo tacat, dutxa amb pels, cuina compartida falten estris i també estava bruta. I la connexió wiffi no era bona. Posaríem llum a la terrassa superior que en falta.
Localização
A limpeza das casas de banho
Ubicación excelente, ya que se encuentra a 10min en tranvía de la zona céntrica.
Las almohadas dejan mucho que desear, usarlas es como no tenerlas, ya que son muy finas.
Tem um linda vista pela varanda
Gostei de tudo
Private balcony, room was spacious. Good location close to metro and super markets.
Door lock hard to use, it was super loud as we could hear everything happening in the corridor and communal kitchen. Didn’t sleep much at all as sound travels so much. Wish management would invest a bit more to make the hotel more enjoyable like change the complicated locks and put some sound proofing in corridors. Communal kitchen was run down, I would not use it to make any meals.
Localização
Bardzo dobra lokalizacja, blisko parking strzeżony z możliwością wjazdu wysokich pojazdów. Byliśmy jedną noc więc nie potrzebowaliśmy nic więcej. Łazienka wspólna na korytarzu i to jedyny mały minusik.
Brak prywatności w łazience. Pluskwy w łóżku. Niedbałość w kuchni.
Buono
Buono
Tesiste ortak tuvalet banyo var kesinlikle aileye uygun değil. Mutfaktan yemek kokusu geliyor. Otel dediğin televizyonu olur ayrı banyo tuvaleti olur . Burası daireden odaya dönüştürülmüş gibi duruyordu.
Posizione comoda per la metro e i mezzi, prezzo competitivo per essere a Lisbona.
Tutto il resto: pulizia insufficiente, struttura vecchia, personale poco presente, colazione inclusa scadente. A vedere le altre recensioni che raccontavano di cimici nei letti, ci riteniamo fortunati ad esserne usciti incolumi.
O conforto
Felizmente gostei de tudo
Conforto
Nada
Posizione, rapporto qualità-prezzo, letti comodi
Non c’è l’armadio, lo specchio piccolo solo in bagno, personale poco qualificato
Emplacement, clim, toit terrasse
Absence de clim dans la deuxième chambre. Tables sur le toit terrasse très sales.
Malheureusement nous nous sommes réveillé avec des punaises de lit dans le lit, nous sommes resté choqué, 2 mortes dans notre lit et celui de notre fils et 2 vivantes qui marchaient. Nous avons prévenu le monsieur de l’accueil qui a part s’excuser n’a rien proposé d’autre malgré ce désagrément, il n’avais même pas l’air surpris. Nous venons de rentrer nous avons mis tout nos affaires à laver et à sécher pour éviter d’en ramener avec nous. Je trouve ça inadmissible !
Acomodação ótima, eu e meu marido ficamos 1 semana, o quarto com cama de casal super confortável e grande com varanda, banheiro com duas duchas e sempre limpo, a cozinha bem instalada e funcional. Do lado literalmente do metro e ponto de ônibus. Supermercado na rua e outros comércios
Nada
La habitación era muy cómoda, la cocina y baños compartidos estaban muy bien y los mantenían limpios. La atención del personal fue muy buena, nosotros llegamos antes para dejar la maletas y como estaba libre la habitación se nos permitió hacer el check in varias horas antes de lo que era, algo que valoramos mucho porque veníamos muy cansados.
Nada
Baños estaban sucios
Le personnel
Tête d’oreiller, une seule serviette par personne, les toilettes et la salle de bain n’étaient pas inclus dans la chambre, alors que ce n’est pas précisé sur le site
Solo la posizione
La stanza scadente con muri e porte scrostati, piatto doccia molto rovinato, e spazi comuni angusti, molto vecchi e mal tenuti.
Nada
Tudo
Realmente solo se usó para descansar
Realice una reserva para mi familia 10 personas y nos separaron por pisos, desde el primer día se pidió jabón de manos en el baño de mujeres y nunca lo pusieron, pedimos el servicio con desayuno incluido pero no vale la pena (12€ muy costoso para un desayuno tan malo), al rededor hay panaderías donde consigues un buen desayuno por 5€
Perfect place for a one-night stay during a long layover. The location is excellent, and everything was clean and comfortable. I really enjoyed staying here and would definitely choose it again for a short stopover. The only thing I found a little disappointing was that the balcony was closed, even though the view from it looked beautiful. Other than that, everything was great!
Le personnel très réactif, car la première nuit dans une des chambres les lits étaient inconfortable. L’hôtesse nous a surclassé pour corriger mon mécontentement.
Les lits de la chambre 63 au 6 étage, les matelas très usés Je sentais les ressorts dans mon dos.
Localização
Limpeza , estado geral , falta de toalhas
Calidad precio, bien, buenas puertas al exterior para aislar el sonido.
La cocina al ser compartida, a veces estaba sucia, pero nada del otro mundo. Cuando hace calor, si quieres abrir para que entre viento, olvídate de dormir porque pasan muchos coches y hacen ruido. Habitación sin tv.
La habitación que estaba limpia
El baño sucio, se tapaba el desagüe de la ducha, la cocina sucia
So gostei da localização
Da limpeza.. nem do barulho de noite
La localización. Es cierto que calidad precio y si es de paso (nosotras estuvimos sólo una noche y pedimos desayuno incluido) merece la pena, si es más creo que no.
En los baños solamente hay UN váter y dos duchas (baño de chicas). Un único váter me parece muy poco aunque sea un baño compartido. Respecto al ruido se escucha todo. Es cierto que la noche fue tranquila pero la mañana no.
douche commune . 1 seul toilette
Bed sheet
The restroom
Good location, well connected … nice balcony
It had some bad smell… there was only 1 toilet for all the people in the floor… and it had transparent door
When we found the bed bugs they inmediately changed the room of my brothers … so staf in reception was helpful
We found many bedbugs in my brothers room, it was number 22 … Only 1 toilet for all the floor, and the toilet has cristal door, so its kinda transparent
Cama boa, ar condicionado ótimo. Muito limpo.
A localização era fantástica, o mais difícil é o estacionamento, mas existe uma estação de metro pertinho.
O isolamento não é extraordinário, no entanto, tínhamos tampões para os ouvidos nas mesinhas de cabeceira.
La struttura di per sé era molto pulita e accogliente ed in una bella posizione
Purtroppo per un errore della struttura nel momento in cui ci ha inviato il codice per il self check in non è stato possibile entrare nella seconda stanza che avevamo prenotato. Non solo e’ stato un errore della struttura (può capitare!) ma nessuno ha risposto alle chiamate che abbiamo effettuato con qualsiasi mezzo (whatsapp, telefono, tramite booking). Purtroppo abbiamo pagato 2 camere e abbiamo dovuto dormire in 6 in 3 letti. Al momento non spariamo ancora se poteremo ottenere almeno il rimborso ch’ella camera pagata in cui non abbiamo potuto entrare!
the location is great, roos are clean and comfy, the balcony is great, give more charm to the room the stuff were friendly and helpful, it was good experience for Price/value ...
Localização e opção de check in tardio.
Camas desconfortáveis (colchão e almofadas, só existia uma almofada por cama); Debaixo da cama estava super sujo, com bastante pó acumulado de dias; Casas de banho com pouca limpeza também, deveriam limpar as casas de banho de manhã, tarde e noite visto que são áreas comuns; Funcionários pouco atenciosos.
Mesmo ao lado da estação de metro do rato. Cafés e minimercados próximos.
Pequeno-almoço entregue em boxe no quarto. Cozinha sem chávenas e colheres, tornando a refeição dificil de ser conseguida.
This was, without a doubt, the worst hotel experience we have ever had. After our very first night, we discovered that our room was infested with bed bugs. We woke up covered in painful bites, and to make matters even worse, the bed bugs had crawled into our luggage and clothing. Instead of enjoying our holiday, we spent half a day inspecting every single item we owned to make sure we wouldn’t bring the infestation home. We were forced to throw away some of our belongings because they could no longer be safely taken with us. What was even more shocking was the attitude of the staff. They acted as if they had never heard of such a problem before, yet it later became clear that this was not a new issue. It felt as though the hotel was fully aware of the infestation but continued to accommodate guests instead of properly resolving it. The bites were so severe that we required medical treatment, including steroid medication and prescription creams. On top of that, we had to pay for laundry, disinfection of our belongings, and replace items we had to throw away. We also lost valuable vacation time dealing with a situation that should never have happened in the first place. To make matters worse, obtaining any compensation was an exhausting process. After a long delay, the hotel refunded only the cost of one room for one night, completely ignoring all the additional expenses and damages we suffered, including medical costs, laundry, destroyed belongings, and the vacation time we lost because of their negligence. We strongly advise everyone to avoid this hotel. A stay here could cost you far more than the price of your room—it could result in serious health issues, financial losses, and an enormous amount of stress. If a hotel is aware of a bed bug problem and continues to rent out rooms without properly addressing it, every new guest is at risk of experiencing exactly what we went through. We would never stay here again, and we cannot recommend this hotel to anyone.
Prima locatie. Op loopafstand van het toeristisch centrum. Vriendelijk personeel.
De deuren waren niet goed afgesteld, waardoor ze klemden. Dit maakte veel herrie als iemand in de nacht naar de wc ging. De douche’s gingen van warm naar koud. De gezamenlijke koelkast was smerig. Helaas werd er ook meerdere malen drinken gestolen uit de koelkast.
Su ubicación, en muy poquito tiempo estabas en zonas muy céntricas, concurridas y llenas de ambiente. Además hay un parking cerca para estacionar el vehículo y hay buenas cafeterías justo debajo para desayunar.
Tenía rota la persiana lo cual no nos permitió descansar bien y la almohada era muy incómoda (casi inexistente).
Posizione
Rumorose le stanze vicine. Rapporto qualità prezzo un po’ alto. Pulizia buona ma non ottimale
Cisto.
Snidane v cene znamenal box s jidlem, ktery nebyl nic moc. Neopozorneno predem, ze sbidane bude takovou formu. Nespokojenost.
Rapido check in e tudo limpo
L'emplacement permet d'accéder facilement au centre de Lisbonne à pied ou en transport. Des parkings à la journée au prix de 12 euros sont accessibles (exemple parking amoreiras residence). La literie est agréable et les chambres sont équipées de climatisation. Les personnels à l'accueil et de chambre sont très gentils.
Les chambres ne sont pas isolées. Nous avons passé une nuit épouvantable entre ceux qui changent de place les meubles de leur chambre à 2 heures du matin et les portes qui claquent toute la nuit. On était au dernier étage et pourtant on entendait tout dans le rue. La douche et le lavabo étaient bouchés. La chambre est très vétuste dans son ensemble.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
6.31/10Some complaints about cleanliness, specifically mentioning old blankets and potential bed bugs.
Service
8.28/10Generally positive mentions of staff friendliness and communication.
Location
8.82/10Multiple reviews highlight the excellent location near metro and attractions.
Room Quality
6.27/10Negative comments about rooms not matching images and old facilities.
Amenities
5.8/10Lack of essential amenities like TV and outdated shared bathroom conditions.
Value for Money
7.26/10Fair pricing for the location and included breakfast, despite some issues.
Food and Beverage
7.31/10Average breakfast and limited options mentioned.
Overall Experience
6.78/10Overall okay experience with positive notes on location but significant downsides.