Hotel Casa Hipil

El hotel muy muy bien, limpio. Muy bonito.. El estacionamiento puede mejorar mucho…

Basic hotel that is well located within valladolid. Given the price though, there are other more competitive options.

Nous avons eu la chambre numéro 1 collée à la réception sans aucune fenêtre et par conséquent beaucoup d’humidité car aucune possibilité d’aérer. Au bout de quelques minutes nous avons demandé à changer de chambre et nous avons dû payer un supplément…. La seconde chambre était très bien. Le petit déjeuner très peu copieux, l’assiette de fruit c’est assez limité il y a 5 petits morceaux. Emplacement idéal et parking inclus.

Nice place close to the main square with a parking option behind the hotel. Served the purpose and the beds were very comfortable. We left early so they prepared a lunch box for us which was simple but delicious and came handy while driving to our next stop. I would go again!

Great location, super friendly staff, the breakfast is a few houses down in their partner hotel on the nice rooftop terrace. Depending on the location the room can be noisy because of the street.

It was pretty good in general. Location is close to the main plaza. Only small points to improve: shower head was clogged with mineral build up and the parking lot is an empty, unsupervised dark empty lot half a block away. This could have been better communicated.

Esa habitación es increíble parque tiene espacio para 5 personas, mis amigas y yo pudimos estar juntas y tener una linda convivencia en nuestro viaje.

The hotel and staff were nice, but I felt it was overpriced. There's nothing negative about the hotel itself

El lugar es muy pequeño pero muy lindo. Son los mismos dueños de un hotel màs grande que està a media cuadra y el restaurante de ese lugar es delicioso y el servicio es excelente. Lo malo es que nos tocò la habitaciòn nùmero 1 que està justo frente a la recepciòn y se escucha ruido desde muy temprano y la ventana de la habitaciòn da a una boutique que està junto al hotel, por lo que no se siente mucha privacidad y se siente un poco encerrada la habitaciòn.

Buen hospedaje , amables

La habitación pequeña pero todo bien, buena ubicación el estacionamiento está a cuadra y media y el desayuno también es en otro hotel a media cuadra, si volvería.

Clean and nice

Es un hotel pequeño, acogedor, muy lindo. El servicio del personal es muy bueno, son muy amables.

Très bien situé, proche du centre ville. Seul petit défaut circulation de la rue très bruyante.

We enjoyed the lush garden and friendly staff.

Excellent location. Super clean. Friendly staff. The family room had plenty of space my family of 4

We loved our two nights here in Feb 2024. We would have liked to stay longer but they wanted to charge us their regular rate so we had to move. We booked deluxe superior rooms which had a king and double bunk beds. Each room has a double bathroom and a small fridge. The tiny pool was perfect for a quick dip to cool off. We would highly recommend this hotel.

Petit hotel bien situé dans le centre-ville. Il dispose de son propre parking. Cuisine a disposition très pratique. Je recommande fortement, qualité prix au top.

Enseguida del hotel tenían gatos y la aroma no es agradable

Muy buen servio y personal súper agradables

It started out good. Found the reservation and was about to pay when the price I has booked on Hotels.com was $1100 pesos less than the price they wanted, not an issue they accepted my price, I paid and then it started. The Superior room, garden view etc. suddenly was not available, water damage from the roof (they are in a drought) so we needed to stay in a room attached to the lobby which was an old storage room with no windows right on a very busy street. We refused and after while were offered a room in a sister hotel down the street. we agreed but wanted to see the room first, no problem but it was being cleaned and we would have to wait. we agreed and after 45 minutes it turned out the room Was clean and we could look at it but not occupy because previous guest had left something in the safe and was coming back in 2 hours. Really ?? it was now getting dark. this room was facing the same noisy street, had a window that couldn't be opened and was definitely not a Superior room. Old tired bathroom at the end of the complex where wi-fi didn't work. It was now getting dark and we didn't have any other options. They were very nice and polite but were clearly pulling a scam. it was several weeks ago and I'm still not happy. A partial refund at least was in order. The Hotels.com discount was to me the start of the problem as there was no mention of a problem with the Superior room until then. Beware and read reviews about being stuck in the broom closet next to the lobby.

We loved our stay so much. The breakfast was delicious. The whole place was very relaxing. Our room was enormous and beautiful. We really loved it here

Atendimento perfeito!

Friendly, clean, convenient

La chica de recepción súper amable, excelente atención al cliente, el hotel pequeño pero bonito. Lo único que no me encantó fue que como compré en Expedia me dijeron tenían que darme la habitación más barata y estaba justo enfrente de recepción, por lo que escuchábamos todo, no teníamos privacidad.

This is a warm friendly wonderful place to stay with a great location in Valladolid. It’s a great base lol cation for Chichen Itzá and Río Lagartos. Staff were friendly and helpful, everything was clean and lively. I highly recommend

Una habitación muy mal iluminada en cuanto a luz natural. Muy encerrada y en toda la noche se oye el paso de los autos. La otra habitación con vista al tendedero del vecino.

Inadmissible ... nous avions réservé une chambre pour une nuit dans cet hotel via Booking, mais lorsque nous sommes arrivés a l'accueil, on nous a dit que notre réservation n'avait pas ete prise en compte (réservation validée par Booking) et qu'il n'y avait pas de chambre pour nous. En fait, ils nous ont envoyé un mail dans l'après-midi nous demandant de confirmer l'heure de notre arrivée, mais vu qu'on n'avait pas de réseau nous n'avons pas pu voir le mail et nous n'avons donc pas pu répondre a ce mail. L'hotel a donc fait du surbooking et il a loué notre chambre a un autre client. Quand vous vous retrouvez a des milliers de kms de chez vous, qu'il fait nuit, qu'il pleut, et que tous les hotels de la ville sont complets, je vous laisse imaginer notre état de stress et de colère. Donc je recommande pas cet hôtel. Ce genre de comportement ne devrait plus exister de nos jours. Et encore, ils auraient essayé de nous trouver un logement, mais non, la jeune fille a l'accueil nous a seulement dit que c'était de la faute de Booking et qu'il fallait qu'on se debrouille tout seul. A fuir !!!

.

Good location, but it is more like a bed and breakfast. Think of it as a clean place to sleep. We stayed one night and the staff thought we wouldn’t need towels because we are staying one night only.

Very small breakfast and only cold shower, non of these was expected and receptionist did not care at all :)

Very nice hotel, very convenient to reach the main square of Valladolid. Bianca, one of the receptionist, has been very professional to suggest us the best areas to visit and some good places for drinks and dinner

Llegamos y no estaba nuestra reservación. Había hecho la reservación con al menos 3 semanas antes de la fecha. Nos tuvimos que ir a otro hotel pues casa hipil estaba lleno.

Hotel chico pero muy bien cuidado y acogedor, muy cerca del centro. La recepcionista Itzel súper amable y con excelente actitud de servicio.

Todo OK

La habitación que nos tocó fue planta baja, la cama súper cómoda y en general la limpieza muy bien, está muy conectado con la naturaleza el patio tiene árboles y una pequeña alberca que parece un jacuzzi. La estancia fue buena, además cuenta con pequeña cocina para preparar alimentos, nosotros no la utilizamos pero si vas por varios días, puede resultar de utilidad. El hotel es muy bonito y el diseño típico de Valladolid, sin duda lo recomendamos mucho.

Had the best time! Hotel was so nice and the staff were all amazing and friendly. Courtyard was beautiful and so chill to hang out in the evening

El hotel boutique es muy bonito, cómodo y limpio, nos tocó una habitación frente a la recepción por lo tanto nada silenciosa, que en mis peticiones especiales fué lo único que había solicitado, al ser socio VIP GOLD tenía ascenso a una mejor habitación, la cual si tenían pero me dijeron que tenía costo, en estos casos no supe cómo HOTELES.COM lo maneja para que se respeten los privilegios, todo estuvo muy bien en el hotel fuera de éste inconveniente...

.

Very nice place. Close to every thing. Parking was tricky.

A very cozy place to stay, the parking is about a 4 min walk away from the hotel, but overall, its a great place to stay. We just stayed for one night, a place to rest our heads for the night, its a great spot overall. Walkable to Valadolid square.

The family suite at Casa Hipil was perfect for our family of five (double bunk bed + queen bed) and we loved having access to a kitchen. The location of the hotel is great, just a few blocks off the main square. I’d recommend the hotel to other families but would note that

Las instalaciones son cómodas, sin embargo el servicio deficiente, poco amables, la limpieza deficiente encontré cucaracha muerta en la habitación, el patio huele terrible, nada recomendable.

Me encanto, solo que el aire acondicionado no enfriaba en realidad

The property has a great location in the center of town and only a few blocks away from the central plaza. My room looked just like in the pictures but felt smaller and the bathroom was tight also. The rooms in the main building have very little soundproofing and you can hear everyone in the hallways with a loud echo. My room was on the street side and you can hear all the cars and loud motorcycles, it's quieter late at night but for light sleepers this may be an issue. The interior rooms may not have this issue but you would still hear your neighbors coming in and out and the doors closing.

Good location, nice AC, friendly services

This was a frustrating experience. Two weeks before my stay I saw had to leave one day early. I contacted hotels.com to shift the check out. I had a reservation fully cancellable until one day before arrival. They said they could put a note in the reservation to let the hotel know I was checking out early and that if they charged me the extra night to let hotels.com know and they would handle it. I had tried phoning the hotel with no luck. Finally I heard from the hotel via whatsapp, who said they could cancel and rebook my reservation. I said hotels.com had sent them a message to change the check out, and replied, great see you soon. So the hotel charged me the extra night. The guy who checked me told me he would talk to the manager. No luck. Before I left, I tried again. No luck. I was told their policy was no refund for early check out. Well this wasn't an early check out. I had alerted the hotel and hotels.com 2 weeks earlier. Hotels.com then told me that they could only refund the $ if the hotel agreed, and that they didn't. On an email I was told I could send the receipt showing the extra charge. I can't get the hotel to give me a receipt. I have emailed and messaged. Terrible communication. I don't want to leave a bad review but they don't seem to care so here it is. The hotel itself is decent. We were put in the next door hotel because room 1 has no window. There is a cute pool. The rooms are clean but basic. Breakfast is modest but ok.

Charming colonial place. Lovely staff. Wifi did not make it into our room, but fine in common areas. Lovely plants

Room was waaay too small for 5 people. Room has not one blanket and the AC was right above one bed so whoever sleep in that bed was freezing. I went to get a blanket in the middle of the night and nobody was in the front desk. I like the proximity to the center

This is a budget below average hotel with a good location. Staff is not helpful. The room was quite small. The breakfast is at a nearby hotel and not in the hotel itself. The staircase to the rooms is narrow. I wouldnt stay again.

The property was nice, the room was fine with nice AC. It's in a good location. They make coffee. Excellent shower pressure. The beds are more comfortable than you'd expect for a hotel of this class. It's cute. I'd return if I go back to Vallodolod.

Amiable staff, easy access and quick response. Confortable beds.

Bastante comodo y limpio, aunque si necesitan actualizar las cortinas, la de nuestra habitación tenia hoyos bastante grandecitos. No me gusto el estacionamiento, pero en fin, fuera de eso, todo bien.

Very cute hotel close to the Center of town. The room was clean and cozy fitting the 5 of us. There is a common area kitchen where you can cook and store things in the fridge and a very small pool. Across the street there is a nice place for breakfast. Overall pleasing experience for the one night we stayed.

Lovely hotel. Efficient, comfortable room. Very helpful staff. Parking a bit of a challenge- we parked on street about 150 yards away. There’s more to see and do on the Valladolid area than you’d realize.

too noisy in this hotel the door are super thin our room overlooked a crappy roof - there is a family area below that is noisy and there were screaming kids had booked for 2 nights and left after one. the pool is not really a pool more like a plunge pool you can not swim in it

Friendly staff. Really nice room and ensuite. Good value for money Room 3 - a double - gets some noise from the main road, it's mentioned in a couple of other reviews - bring ear plugs is your sleep is affected by noise

The parking is around the corner aways, making hauling bags on uneven and skinny sidewalks less than ideal, but it’s all part of the charm of Vallodolid. It’s a wonderful town (crowded with tourists) and the hotel is an easy 4-block walk from the main center. Sonia at the front desk was very friendly and helpful in giving directions to where we wanted to go. The courtyard is lovely. The rooms are adequate and a bit stingy on amenities, but there is a shared kitchen and frig/microwave.

The location is good, very close tot he city center. The problems we had was that the room (#3) was very small and extremely noisy with street traffic. If you get another room noise may not be a problem. Wifi was poor in our room.

Every things was ok, great bathroom, nice wood furnishings, friendly service, and a nice room that faces the street, but that was exactly the problem of not having a nice sleep and rest. The room #3 that faces the street is extremely noisy and at 5 am that the cars starts to circulate the streets, wakes you up even if you close all windows. We complained about that in the reception and they told us that they have had a lot of complains about that room because of the noise but the owner don't want to take any action like installing door and windows anti noise. Sad way of thinking of the owner

We liked the hotel, it is in a convenient area (close to downtown and bus terminal), the staff is very friendly, and the hotel is clean and well kept. The only thing we were not happy about were the thin walls - you can hear everything your neighbors are doing, and if somebody is using the hotel kitchen/common area, you hear everything in the rooms. Otherwise, we really enjoyed our stay there.

Casa Hipil was a hidden gem and everything I was hoping to find. I was traveling solo in the Yucatan for 10 days and stayed in a variety of similar smaller hotels, and this was by far the best. Centrally located, but a few blocks away from the central plaza so it felt quieter. Beautiful, lush green courtyard with pool, great for relaxing and unwinding at the end of the day. All of the details of the hotel were quaint and pretty! I loved it!

Great facilities and location at a reasonable price! Stayed at Casa Hipil with my 9 year old daughter and enjoyed it. The staff was tremendous!! Appears the bathrooms have been updated. A/C and TV. Great public areas with computers, well equipped kitchen, and garden with small pool. We were able to park in front of hotel. Don’t expect anything too fancy, but it is very clean and comfortable. Short walk to the park, which is surrounded by restaurants and shops. Go to the light show and the cenote. Both very walkable, though we took a taxi back from light show for less than $2USD. Valladolid is centrally locates in the Yucatan, si it is perfect for day trips to Chichen Itza, Rio Lagartos, and other spots. Casa Hipil was a great location with an amazingly helpful staff, all of whom spoke at least sufficient Englush.

Excellent service, comfortable room.

Casa Hipil staff were hospitable and helpful; recommended good places to eat and gave clear directions. Super easy check in, safe and walkable area, dedicated parking lot. Our room opened up onto pool/patio area, which was great for the kids! Clean and quiet space made for an excellent first night in Mexico. Would definitely stay here again!

Beautiful little hotel close to zocalo in Valladolid. My room had a cute little balcony overlooking the beautiful courtyard, great AC, a foot washing faucet to wash off the dust from the road (I want this is my own house!!), a large shower and beautiful little touches everywhere. Staff were super friendly. I highly recommend this hotel!!

I wasn't too impressed by the outside area, but once I got into my room I was very satisfied and happy with the state of everything.

We, 2 couples, stayed here for 3 nights. We had the room right at the street, and were concerned about the street noise, but slept through with no problem at all, surprisingly ! Staff here are very nice, efficient and helpful. Hotel is very basic,but all we needed....very clean at a great price. There is a small shared kitchen, so you can cook if you want...a fridge to keep your food, a water cooler, coffee maker, dishes to eat or drink with. Bathroom is small, but no issue for us. There is a little courtyard in the back with a table and chairs, a couple of loungers and a little plunge pool. Easy walk fro here to the Cenote, that we went swimming in...great to cool down, and only 55 pesos to enter. You can also walk to the Ado bus station from here, catch a cab or a collectivo close by as well.The town square is only 3 blocks away with many restaurants on the way or around the square. The sister hotel, Hotel Colonial La Aurora, serves a great inexpensive breakfast. Our favourite restaurant for dinner was right beside the church at the square, El Atrio del Mayab. We visited Ek Balam and the cenote there from here, and would also be an easy trip out to Chichen Itza. I would recommend this hotel for those looking for basic accommodations at a good price.

Good area to stay, easy to walk to zocálo and other areas. Nearby hostel Candelaria has great bikes for rent (to take to cenotes) for 100 pesos per day, and can drop off laundry for 20 pesos per kilo. Bathroom was good and water very nice and hot. We had booked for a king size but received 2 doubles. If you like soft bedding then you will probably like the pillow top mattresses used. Tv includes and international news channel. Teeny tiny pool but if you have little kids that like the pool, then requesting the room in front of the pool might be ideal. We were on the second floor and WiFi was okay, not great. Had to request several times for them to reboot router, which they happily did. Good service. Would std stay here again if the mattresses were firmer. Overall a good stay.

We loved this little boutique hotel. It is very charming and very Yucatan. The rooms are small but clean and lovely. Bathroom was newly remodeled. Air conditioning works amazingly with is great because it was hot and humid even in February. Safes in room. The community kitchen area is a wonderful area if you are a group needing to connect for chatting and meals. Little pool is sweet. Staff is wonderful. There is a library room with computers for use. Just blocks from the main Plaza. There is noise from cars and neighbors (we had an especially loud barking dog) but the hotel cannot control that and that's Mexico! WOULD HIGHLY RECOMMEND THIS HOTEL - AN AMAZING VALUE!

The hotel location and property was great! The room was spacious and clean with comfortable beds. The front desk was very helpful too.

Adorable boutique hotel for our overnight stay in Valladolid. We stayed in room 3, a basic double room that was small but clean with a large king size bed and a balcony overlooking the street and entrance. Bathroom was also tiny but newly remodeled. Water pressure wasn't always steady, but plenty of hot water throughout the day. The staff was excellent--friendly, knowledgeable, helpful, and tolerant of our broken Spanish (they do speak English though). Location was within walking distance to local restaurants and shops. There is a large shared full kitchen area if you want to prepare your own meals, store food in the refrigerator, or fill your water bottles with purified water. Valladolid is a lovely city I wish we could have explored more than just one day. It was our stop after driving from Merida to Chichen Itza. Ek Balam is only about a 30 minute drive away (another must see). Thank you Casa Hipil for making our Yucatan vacation so memorable!

A pretty little hotel with a lovely courtyard friendly staff and nice rooms. It can a little noisy with street and neighbour's noise.

Small room for a family of five but very clean and warm welcome. Kitchen to prepare your own meals. Tiny but beautiful garden. May be noisy if hotel is full. Parking in the street. Close to central Plaza: 5 min walk. On le recommande!

A short walk to the downtown center. Rooms were clean and sufficient for two nights. Breakfast or at least coffee would of been nice. If you wanted breakfast you had to walk a block to another hotel or further to the center.

Within walking distance of the bus station and central plaza; modern, comfortable interior

Friendly staff with good English. Reasonably priced. Clean, comfortable room. Wifi in the room would have made things perfect. Loved their giant map of the Yucatan; wish we could find one just like it. We would stay there again.