Holiday Inn Express & Suites Oshawa Downtown - Toronto Area by IHG vs Similar Hotels

Rooms were spacious and comfortable, but some guests noted issues with the mattress and noise.

Rooms were clean but some issues with outdated furnishings.

Rooms frequently described as spacious and comfortable with good beds, mini-fridge and microwave and strong water pressure; occasional negatives (uncomfortable pull-out bed, toilet paper holder placement).

Rooms are generally comfortable and well-equipped (kitchenettes, suites). Some guests mentioned issues: too-soft mattress, noisy AC, rooms overlooking roof or located far from lobby for certain parking spots.

Multiple mentions of cleanliness; however, some areas were noted needing improvement.

Generally clean but mentioned issues with dirty carpets and old interiors.

Generally praised as clean or 'very clean' in multiple reviews; a few minor issues noted (towels not replaced, bathroom could have been cleaner).

Mostly reported as clean and well-kept in many reviews, but a few guests reported wet/damp-smelling carpet and a loose tub spout—indicating occasional maintenance/housekeeping issues.

Location praised for convenience and proximity to amenities.

Great location, close to amenities and transportation.

Mixed sentiment — several guests praised the convenient location, while others found the neighborhood unattractive or the hotel a bit far for their needs.

Frequently noted as very convenient (close to GO Train, highway access) and a strong reason guests choose the hotel.

Staff described as friendly and hospitable, contributing to a good service experience.

Staff were accommodating and friendly.

Consistently praised — front desk, bistro and cleaning staff described as friendly and helpful; staff quickly resolved issues and several guests called out exceptional service.

Consistently praised: friendly, helpful staff at reception, restaurant and cleaning teams; multiple guests noted staff went above and beyond.

Breakfast variety appreciated, though mixed opinions on some items.

Generally good breakfast but issues with variety and temperature.

Breakfast is frequently praised, but several guests noted limited options/variety and ordering delays with the new routine; a complaint about coffee served in paper cups was also raised.

Mixed feedback: breakfasts are included and praised by many, but several guests described limited/ordinary breakfast choices; the bistro received positive mentions from some guests.

Decent amenities, though there were issues with elevator availability and noise disturbances.

Limited amenities but functional.

Positive mentions for pool, fitness room, bistro and in-room fridge/microwave; some guests would like additional amenities (hot tub/sauna) and more on-site restaurant variety.

Strong on amenities overall: warm pool, bistro, patios, borrowing library, fireplaces and on-site activities. Some safety/feature concerns (slippery pool deck) and requests for hot tub/sauna.

Overall value seen as good given the services and quality provided.

Felt overpriced considering the limited breakfast and need for renovation.

Standard quality for this hotel tier.

Mixed to negative: several guests felt the price was high (one cited >$300 for a family) and some felt offerings (breakfast options) did not fully justify the cost.