Sunrise wave
Sunrise wave, Profesor Ida Bagus Mantra Bypass, Blahbatuh 80581, Bali, Indonesia- Viewpoint
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Luxurious Accommodation
Indulge in a stay at Rumah Luwih Bali and Spa Bali, offering free WiFi, a restaurant, and air-conditioned rooms with flat-screen TVs. Some rooms boast stunning sea or garden views, while all guests enjoy complimentary bath robes and slippers.
Relaxation and Recreation
Unwind by the outdoor pool or on the terrace, or head to the private beach area for ultimate relaxation. For adventure seekers, Bali Safari & Marine Park is just 1.2 km away.
Convenience and Service
Enjoy the convenience of free private parking, 24-hour front desk service, and the option for car hire. With the nearest airport only 27 km away, your journey to comfort begins as soon as you arrive.
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
40 sqm
Garden View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
50 sqm
Sea View, Ocean View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
40 sqm
Garden View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
40 sqm
Garden View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
100 sqm
Sea View, Ocean View
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
40 sqm
Garden View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
40 sqm
Garden View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
40 sqm
Garden View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
50 sqm
Sea View, Ocean View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
40 sqm
Garden View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Ik heb hier verbleven met mijn vrouw en 5 jonge kinderen. We hadden een heerlijke suite waar 2 van onze kinderen in de ‘voor kamer’ konden slapen en nog een kamer waar de andere 3 kinderen verbleven. De rust die het hotel en zijn personeel uitstraalt zijn geweldig. We hebben erg genoten !
De zon redelijk vroeg niet meer in het zwembad schijnt. Gelukkig hebben ze aan de zijkant een grote zonne weide waar je heerlijk op je handdoekje de laatste zonnenstralen mee kan pakken.
Le bâtiment style colonial est très beau. Ma vue du restaurant est superbe et le personnel très gentil
Mais notre chambre était sur la route très passante jour et nuit donc beaucoup de bruit.et l'hôtel est vétuste. Beaucoup de chose à refaire très humide dans les chambres donc odeur d'humidité.
View of the ocean at entrance and from my balcony Large room making feel comfortable Nice bathroom Comfortable bed Nice interiors
We recently enjoyed a memorable 8-night stay at Rumah Luwih. As IHG Diamond Elite members, we were delighted to be upgraded to a stunning ocean-view suite. A special thank you to the manager, Irham, who greeted us personally at check-in—a wonderful touch! The hotel lobby is grand, airy, and truly has a "wow" factor from the moment you step inside. Our suite was extremely spacious and spotlessly clean—literally so spotless my feet squeaked on the floor! Watching the sets of waves roll onto the shore from our room was pure bliss. The hotel grounds are equally magnificent. We loved strolling around the lush, meticulously maintained gardens, the large pond (complete with a charming family of swans), and the expansive infinity pool. Kudos to the landscaping team for keeping everything so pristine. Beyond the beautiful resort, what made our stay truly unforgettable was the warm genuine hospitalty. We enjoyed many meals at the restaurant, which offers a great variety of delicious options, and the entire staff treated us like family. When it was time to check out, several team members came out to wish us safe travels and a warm farewell. It was a wonderfully relaxing retreat, and we already can't wait to return to Rumah Luwih.
I stayed at the hotel with my wife and our child, and from the moment we arrived, we were warmly welcomed by Mr. Irham and the Front Office team. The check in process was smooth, and everyone was friendly and professional. Our room was spacious, clean, comfortable, and had a beautiful garden view. Our child was so excited to find the room beautifully decorated with towel art, flowers, and a birthday cake, as we were celebrating our child's birthday. These thoughtful touches made our stay even more special and memorable. I also requested a late check out, and the team kindly accommodated my request, which we truly appreciated. Breakfast was delicious, with a wide variety of food to choose from. The restaurant staff were all very friendly, attentive, and always willing to help. Overall, we had a wonderful stay. Thank you to Mr. Irham and the entire team for their exceptional hospitality. We will definitely be coming back again in the future. ☺️
It is near the safari. The staff are mostly very friendly.
The towels mostly look grey (one even has brown stains), nothing much to do in the hotel, breakfast options are limited.
Nice stay and will be back Thanks to all the team especially mr irham maulana who taking care of me so well
Walking into this hotel is genuinely jaw dropping - in a good way! The experience is akin to walking onto a 1920’s film set with a gorgeous sweeping staircase winding down to the entrance hall. The architecture of the whole hotel recreating a time gone by and based, I believe, on the Dutch colonial era. To the rear of the property the wonderful gardens designed to complement the property and expertly maintained. A large lake takes centre stage with a sizable swimming pool adjacent. The property itself does feel a little tired in some areas (I understand some refurbishment is ongoing) but overall is well kept. Each room following the colonial style mentioned above resulting in large rooms with high ceilings. The furniture and detail of the decor similarly appropriate to the hotel’s style. The staff at the hotel couldn’t do enough and were all extremely customer focused and most helpful. Breakfast was a delight. The location is a little isolated from tourist areas and the black sand beach not really usable. There are a few warungs reasonably close and Bali Safari only about 15 minutes away by foot. The hotel was booked for a couple of weddings taking place just after our departure - I can imagine the photographs inside and outside will be just absolutely fabulous.
The Rumah Luwih hotel was a classy older hotel that is well kept. The lobby and infinity pool and ocean view are spectacular. The windy staircase going to the second floor was also classy. The service was great. Everyone from Irham the manager to the maintenance and luggage carriers to the restaurant staff were all first class and very service oriented. Irham, the manager even went out of his way to drive us to a nearby attraction and arranged the ride back for us so we didn't have to walk a ways and cross the busy highway. It was very impressive. I really can't say anything negative about the hotel. On the contrary, I am bragging to friends and family about the hotel and my experience there. I would recommend this hotel to anyone. It would be a great place for any business meetings, board meetings, family reunions, and weddings, etc.
Nice view beautiful hotel and good tranquil for me
We’ve always enjoyed staying at the Rumah Luwih Bali. It’s not a massive hotel, which actually adds to its charm and character. From the moment you enter the main lobby, it gives you the feeling of stepping into the sort of elegant tropical home you would dream of owning yourself. The grand staircase in the lobby feels straight out of an old movie, and the views across to Nusa Lembongan are simply mesmerising. We always book a sea-view room because sitting quietly on the terrace with a book, listening to the sound of the waves, is wonderfully relaxing. Krisna Maheswara, the duty manager, was extremely helpful during our brief stay and added to the warm and welcoming atmosphere of the hotel.
I booked the king suite with ocean view. The room is very spacious with a nice colonial architecture touch. We had an issue with the bathtub but it was fixed quickly by the staff. I tried the swimming pool, which is quite long. It was also nice. The breakfast was okay-ish, nothing outstanding. The hotel was really quiet, which I liked, and the staff were really friendly and helpful.
Sani , Ani, widya , Evi, Dwyo, Dika And Augstin Were amazing and so cheerful with great smile. The you so much for everything and for the great service
Die meisten Sachen waren gut.
Unter dem Bett war es dreckig. Es gab einige Missverständnisse beim Frühstücken und Abendessen. Personal ist nicht ausreichend für 5 Sterne Hotel ausgeblendet
Okay… I think I just found one of my favorite stays in Bali Rumah Luwih Bali is sooo peaceful and pretty, literally perfect kalau lagi butuh escape dari yang rame-rame. Aku stay di Ocean View Suite dan view-nya bikin susah move on Kamarnya comfy banget, vibes-nya dapet, dan every corner tuh aesthetic! Staff-nya juga super nice & helpful, bikin stay makin nyaman. Dan jujur… makanannya enak semua (ini jarang banget!) It’s giving calm, luxury, and healing in one place Definitely will come back!
perfect place for retreat, great food and excellence service!
Calm and secluded hotel. A go to place compared to other busy areas in Bali. We stayed for 2 nights and really loved the ambience of the hotel. Thank you for the warm welcome from Pak Irham, Pak Krisna, and Pak Adi. We had dinner at the restaurant and the food was good. Thanks to Ani and Dewa Ayu for the attentive and thoughtful service. On the last day we tried the complimentary photo session with Pak Dewa around the resort and got 1 copy of the photo. It was a fun experience. A memorable stay and surely will return.
Warm, thoughtful service and a generous, beautifully presented, and delicious breakfast were definite highlights. Our whole family was very well taken care of.
The facilities felt a bit dated and were not maintained or repaired in a timely manner. However, the hotel manager told me that a major renovation is planned very soon, so we are very much looking forward to experiencing the hotel after it has been refurbished.
Excellent breakfasts — high quality, beautifully presented, and genuinely enjoyable. The hotel building is very beautiful, with stunning surrounding views. The hotel has very high potential, but it currently lacks competent management and a professional operational approach to match the level it aims to present.
The bed linen was damp, which made sleeping very uncomfortable and raises hygiene concerns. The air conditioning cannot be properly adjusted: even on the lowest setting it blows extremely strongly, making it impossible to sleep comfortably. A spa is advertised, but in reality it is just one small room with a single therapist. At the same time, the massage prices are extremely high and not justified by the facilities. The gym is not air-conditioned, so in practice it is unusable. Essentially, there is no functional gym. There is clearly not enough staff for such a large property, which directly affects service quality, cleanliness, and overall guest experience.
I was very happy with our stay at Rumah Lewih. The hotel & grounds are gorgeous & it is delightful to watch the surfers at the the nearby black sand beach. We were upgraded to an ocean facing room - it was very large, well appointed & maintained, with a double sized bathroom with tub and shower, plus a balcony, good tv etc. Breakfast (included) was good - a small buffet plus à la carte choices. The only downside is that the hotel is a bit isolated and if you don’t have transport there are not any good choices apart from at the hotel. We had supper on the lovely veranda outside the hotel, overlooking the pool, small lake (with swans!) and sea, but found the prices high. I’m looking forward to staying here again!
Our stay at Rumah Luwih Bali was, without a doubt, the best travel experience we’ve ever had. From the very first day, the level of service was exceptional. We felt genuinely cared for and welcomed, and every detail of our stay was handled with such professionalism and warmth. The hotel itself is absolutely stunning beautiful, authentic, and full of the true spirit of Bali and its culture. The territory is spacious and peaceful, the pool has a breathtaking view, and the rooms are luxurious, elegant, and extremely comfortable. We were also lucky to celebrate New Year at the hotel, and it was an amazing experience. The atmosphere was festive and elegant, everything was beautifully organised, and we even participated in a lottery, which we were thrilled to win! The prize was an additional day of stay at the hotel, which made our holiday even more special and unforgettable. We had an outstanding experience at the restaurant. A special thank you to the chef Ardana , the food was simply delicious. 😋 He was incredibly attentive to our dietary requirements and even cooked fish for us several times that we caught ourselves during a fishing trip, which made the experience truly unique and personal. The menu is very rich in traditional Indonesian cuisine, with some excellent European dishes as well — all prepared to a very high standard. During our 14-day stay, we enjoyed something new for breakfast and dinner every single day.⭐️ We are so happy we chose the option with breakfast and dinner included. It made our long stay completely stress-free — we never had to worry about where to eat or risk getting “Bali belly” 😅. The restaurant team truly elevated our dining experience to another level. Huge thanks to Ani, Widia, Yoga, Gigih, Agus, Dea Au, Irham, and the rest of the team for taking such wonderful care of us throughout our stay.🥰 Housekeeping was excellent, the room was always spotless, and we had fresh bottled water every day. The location of the hotel is also perfect: peaceful and quiet, away from the noise and traffic of Denpasar, yet conveniently close to Ubud’s most famous sights. We highly recommend Rumah Luwih Bali for couples, honeymoons, and anyone looking for a romantic and unforgettable holiday. We will definitely return.
We were very well taken care of at Rumah Luwih Bali. The hotel is beautiful in a tranquil setting. From the moment of arrival, we were welcomed and helped with our luggage as well as given a quick tour for the pool and gym areas (which are at the top of our exercise list). We were recognized as IHG Diamond Elite members. Along with other benefits, we were upgraded to an ocean-view room with a gorgeous view. The grand staircase has the old-world charm. The balcony at the top of the stairs offers a paramaniac view of ocean and the island in the distance. Looking down from the balcony, you will see a very long pool, may be around 50 meters. It is perfect for lap swimming or just relax on the poolside lounging chairs. The gym is a bit small; but, it has what I like: a treadmill, sit-up (weight) bench, and a multi-function weight machine. From the pool area, we can walk to the black sand beach in a just a couple of minutes. Along the beach, there is nicely paved walkway along the coastline. You can walk to the local restaurants and shops under 10 minutes. This walkway is much better to walk than along the main road in front of the hotel. We have everything we need for a relaxing vacation all within the hotel compound. The service at the hotel restaurant is second to none. Breakfasts are served either buffet style or À la carte. You should definitely book your stay with breakfast. We especially enjoy the À la carte, cook to order breakfast. My wife had a very bad cough during our stay. The restaurant staff Ani and Jaya were super kind to her, getting her hot water with ginger, lemon, and honey to sooth her throat! Dinners were also very good. We cleaned our plates of the Signature Fried Rice (Nasi goreng Rumah Luwih) and Braised Beef (Rendang Padang).
Tutto. Struttura dal grande fascino con un design coloniale assolutamente fantastico. Personale accogliente e sempre presente. Colazione ottima e varia. Ristorante e servizio eccezionali. Un plauso particolare ai camerieri sempre gentili ed a Chris della reception. Bellissima la piscina con ampia area separata per idromassaggio con chaise longue singole immerse. Forse un po' pochi gli ombrelloni ma evidentemente sono pochi gli ospiti che si trattengono tutto il giorno in piscina. Abbiamo apprezzato molto anche una piccola cerimonia in stile balinese in un tempio adiacente alla struttura che veniva organizzata gratuitamente per gli ospiti. Complimenti!
Nulla.
Very friendly staff which helped us with renting a scooter and excellent chef and waiters. Well maintained place that’s very big. Extremely spacious rooms. AC works very well (which wasn’t the case in other places).
It’s beautiful colonial style but you can see that it’s quite old. The gym has old and not many equipment. You want swim in the ocean (at least in rainy season) because the waves are pretty high and the beach and water are a bit dirty (it’s a public beach so not the fault of the hotel). You need a scooter or take Gojek/ Grab because there’s nothing around.
Amazing relaxing 8 days here after 3 days in Singapore, 19 day cruise to Sydney then 3 days in Sydney. The hotel is lovely, but the standout feature are the fantastic staff. My partner was in tears when we left! We had one day touring the sites (rice terraces, temple, waterfall, batik, coffee, silver, wood carver) with a driver recommended to us, the rest of the time we just relaxed around the pool. Just what we wanted after a fairly hectic trip. It's a long journey to Bali from the UK, but worth adding on if you are in the area? The hotel is built in the colonial style, lots of space and open areas. Nice pool with jacuzzi jet areas. Restaurant has a great selection for each meal. Breakfast buffet amazing. There isn't a bar as such, drinks are ordered from the restaurant staff. We had several massages. Really good service and great value. Approximately £25 for a 90min session. Most of the staff are young, they are helpful, cheerful, personable. Most have good English. They learn English at senior school and do a work placement for the tourism/hospitality industry. They are a credit to the hotel and Bali. A little interaction with them is really appreciated. My only suggestion to the hotel would be to provide an information folder in the guest rooms. Restaurant times, facilities etc. All queries quickly responded to, but just more convenient?
Spa,pool,beach view
Need more Food options for vegetarian but we grateful
This is our fourth visit since 2023 and we loved it! The whole team was very welcoming as usual. The team at the restaurant - Agus, Yoga, Ani, Jaya, Okta, Sami, Widya, Gigih, and Vina, to name a few, lead by Chef Ardana was wonderful. The chef even went out of his way to greet us. A very nice gesture indeed. Thank you for Rumah Luwih !
A wonderful place, beautiful, with a magnificent pool and ocean view. The hotel is in a great location, easy access to interesting places. The room is spacious, and the service is excellent. The caring staff (Vina, Ani, and Yoga) do everything they can to make your stay the best it can be.
Beautiful building, beautiful garden
50 metre pool-
Not cool enough in room
Frühstück war perfekt
Die Umgebung
Красивая территория, сад с лотосами, высокие потолки, еда на уровне
The building and the garden are amazing. Wonderful pool,.
The room facing the road is very noisy all night and noise insulation is poor. The beach is not for swimming, only surfing
A beautiful peaceful Colonial style hotel that is made all the more special by the beautiful staff. From the Front Desk, to the Restaurant staff (shout out to Gus Jaya, Widia, Okta and Agus) as well as all the behind the scenes staff including the Gardeners, Cleaners, Cooks and Security- well done on making all your guests feel so good. Whilst it was a very quick stop over for me, I’ve thoroughly enjoyed the comfortable beds, clean room and gorgeous pool and beach outlook. Thanks again.
Alles aber vor allem das freundliche Personal
die Musikberieselung auf der linken Seite muss nicht sein
Hotel makes great impression inside and outside- stylish and in good condition. Delicious food in restaurant. And on top of it wonderful personnel- very helpful and friendly. Beautiful view
Location is nothing special- by the beach, but nearby hotel there is nothing interesting- it is at the end of small non turistic village(maybe except zoo, which gets very various ratings), so if wants to spend time outside you need to take time consuming ride. Hotel is very pricey as for places or is located
We had a short stay of one night, which was comfortable. Breakfast was the highlight with very nice and professional staff - vina, Jaya and Sami and the chef Ardana - made our morning very happy.
mooie locatie en personeel en kamers en eten
keiharde muziek s ochtends om half 7 al was voor ontbijt, maar niet voor de gasten, we werden er wakker van Geklaagd maar ze begrepen het niet echt...blijkbaar sjiek ofzo..
Lovely hotel, possibly not ideal for children. Lovely views over the Ocean.
Not very busy when we stayed mid October, seemed to run out of some wines and local beer!
The staff were very helpful at all times the food is much improved
There isn't much to do outside the hotel unless you have transport
It was lovely very comfy. Food very good and staff lovely. Pool gorgous but beach not great due to floods a couple of weeks before our stay. Informed beach was lovely before floods.
My husband and I stayed at Rumah Luwih, Bali for a week. The location of this hotel is perfect if you are looking for a quiet getaway. The building could do with a bit of TLC. The service was good especially from Jenifer and Mr Krisna. The gardens are amazing. The rooms could do with a good renovation. There was smell from the drains in the first room we were given and lift. The food good and tasty. The restaurant staff, manager are all very good and attentive. We upgraded our room to a sea view view and it was beautiful. The hotel is currently being rebranded to IHG. I hope they keep the heart of the place and art work around the hotel.
The hotel was amazing and the staff were wonderful and very polite and helpful. Mira, yoga, Agus and Pina were very attentive to our needs. Thanks to everyone for making our stay so wonderful. We will never forget you. And we will be back!!
Good food for breakfast and nice dinner food. Friendly staff, nice grounds to walk around, good facilities and bed was comfy.
Not much really, was a little isolated and not much eating places around to walk to. But that was all.
The hotel is built a lovely old colonial style with beautiful clean dining, lounge and pool areas. The rooms are spacious and the beds comfy. They have a wide choice of foods and drink for breakfast. The restaurant service is exemplary with friendly and courteous staff, and of course great food! My special thanks goes out to Yoga, Vina and Kiidia who were so attentive and friendly during my stay. There was a minor point that the hotel could improve on and that was the sun lounger cushions which looked like they needed a very good wash to get the mould out. At least there was always plenty of fresh towels to cover them with. Finally although there is a very busy duel carriageway in front of the hotel, at the back where the pool can found there is no noise from vehicles. Only the sound of the ocean.
Very friendly staff, helpful and kind, even learned our names and remember them. Enjoyed that we tried to speak some of their language. The breakfast buffet only on weekends was beyond enjoyable. The staff suggested a private beach, which turned out to be very excellent.
Everything was just perfect! The hotel is very beautiful, clean, the stuff is super kind, food is delicious. We were over the moon! The perfect place in Bali.
I love it that the hotel is facing the beach.
(1) The gym is too small and not fully equipped. (2) There is no night entertainment although there are available rooms for life band etc
This hotel was the biggest discovery during our trip to Bali. Colonial style, large rooms, good beds, mattresses, perfect bed linen. Beautiful territory, the best breakfasts. And all this for a nice price
We absolutely loved our stay at the Rumah Luwih! We had a beautiful room with the best views of rice fields, the ocean, the mountains, and even Mt. Agung every now and then! The Rumah is a colonial hotel, and attention is paid to every detail of the decor! It is simply stunning. Large areas, a huge and impressive foyer, a massive lounge room with many seating options, and even games to play. The 40m infinity pool is easy to get in and out of with steps and a hand rail. The whole pool is the same depth (1.4m). The pool overlooks the gorgeous lotus lagoon, as well as the well-kept grounds. The buffet breakfast is the best we have ever had, with a great variety and changes every day. We dined in a few times, and the meals were simply delicious!! The staff is wonderful and can't do enough for you. Will we be back? Absolutely!!
The tv in the room. Very bad picture and sound! Not enough lounges by the pool. They only provide 12, where there is more than enough room one level up to provide many more. Sometimes things can be a bit too much: we certainly appreciate the dining room staff checking if our food is okay. However, if all 5 staff members do the same, it becomes an intrusion. We felt the same intrusion if staff stayed to chat while we were trying to eat. A very simple training issue 🙂. Unfortunately, there are no warungs or restaurants where we thought it was safe for us westeners to eat, within walking distance from the Rumah. However, fine dining in house made this less of a problem.
Camera molto spaziosa, servizi eccellenti, piscina molto bella, ristorante e colazione di altissimo livello
Le personnel et la vue sur la mer
A timeless hotel that takes us back to the colonial era. The staff are very kind (especially in the restaurant). The food is always excellent and the pool is exceptional. Highly recommended.
Very spacious, lovely staff, very good Breakfast.
Renovation is underway, which was inconvenient as banging and drilling in room below while trying to get some sleep.
Loved room, breakfast, pool, function room (wish there were more games in the funtion room). Enjoyed that my pizza was brought to the function room so we can play chess and listen to relaxing music while eating.
The hotel was perfect, but the location was not convinient. Had to hire private driver.. I would have appreciated a shuttle to safari. We walked, but location is not built for safely walking due to traffic. No one walks. I would have liked if hotel had a shuttle to Ubud or nearby city for shopping.
Splendida struttura coloniale, camere con ampie e scenografiche vetrate
Tubature di scarico delle docce non efficienti
Don't be fooled. This is not a 5-star property. For everything you ask, the staff will give an answer that we are under new management and ongoing changes. No workable gym. Excuse - We are under renovation. No activities. You can feed the swans which roam at the property, a pathetic excuse for an activity. I didnt see even a child doing this and no staff even showed up at 4 p.m. for the activity. Minifridge in a 5-star property supposed to have a few items (chargeable). I open it, it is empty and not even working. No lotion or hand towel. I can go on and on. They have one omelette station and limited items, but their prices are like you are eating in a real western 5-star. Service and food are far from it. PLEASE BE SURE THEY ARE NOT STEALING YOUR PERSONAL DATA. After repeatedly saying no, I was surprised to receive an email - welcome new IHG member. What???? I contacted Expedia and IHG right away, spending time on my holiday with customer care, and finally IHG support person told me that your account was created by front desk. Is this a joke? The staff will trick you and when confronted with IHG chat, she accepted that she did that, even going to the point that it is free. Again, no explanation or even a sorry for doing something which I declined three different times during my check-in and within an hour of being there. STAY AWAY!
L'hôtel est absolument superbe, style colonial, jardins, nénuphars, piscine et vue exceptionnelles. Personnel tres gentil. Bien placé sur la route entre le sud et est et pas mal de centres d'intérêt autour.
L'hôtel pourrait être mieux entretenu : peinture écaillée, pas de papier ni de savon dans les toilettes de la piscine. Pour un 5 étoiles, ça surprend un peu et le prix est donc trop eleve pour le niveau de prestation mais l'ensemble reste très agréable. Par ailleurs, l'hôtel est situé sur une grande route avec traffic très dense et sans passage piéton. Il est donc très difficile de se promener à pied. Dommage car il y a pas mal de restaurants en face mais on n'a pas pu y accéder avec nos enfants en bas age.
The experience in this Hotel has been wonderful. The views are beautiful, the cleanliness of the hotel is perfect and the service of its workers exceptional. We were attended almost all the time by Ani and the Restaurant Supervisor, and they have always been very kind and attentive making us feel at home. I will miss this place❤️
Great property with swimming pool and beach view. It is far from almost everything. If you want to visit Bali and want to be away from everything and can do with very limited dinning options, this place might be for you. To get around from this property to anywhere around , give yourself a hour of travel time. For our next visit, we will pick somewhere closer to Sanur or Ubud.
The place was clean, quiet, lovely pool, food was good, and staff was excellent. Only downside is that there is not much walking distance from hotel.
Bed is comfortable, room was large and clean. Food was great. Most importantly the staff were amazing. The were kind, friendly and always there to ensure we had what we needed. Special thanks to Midia and Ani for the extra special care. Amazing.
Respectful staff and very kind
The selection of breakfast was limited
The staff - Agustin and check in was incredibly helpful, Ani in the restaurant was a star too! The value for money The pool and the view The cleanliness of the room and the facilities The clean ACs
We took 2 rooms. In one room the AC was ok and in the other one it was so loud , like a jet engine Also, if you struggle sleeping with noise, ensure you book the ocean view so it’s far away from the road. The food in the restaurant was not 5 star. Surprising for Bali.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
9.46/10No significant cleanliness complaints, generally praised for being clean.
Service
10/10The staff received high praise for their helpfulness, cheery attitudes, and personal connections made with guests.
Location
9.63/10The hotel is in a great location with easy access to interesting places.
Room Quality
8.97/10Rooms are spacious but some issues with noise from the street.
Amenities
9.42/10Beautiful gardens, magnificent pool, and overall very good facilities.
Value for Money
8.95/10Good value for services provided including spa treatments.
Food and Beverage
8.91/10Variety in meals praised; however, improvement in vegetarian options noted.
Overall Experience
9.86/10Guests reported a highly positive overall experience with intentions to return.