Hotel Spa Ciudad de Astorga by Portblue Boutique

A casa de banho ficou inundada com vazamento do duche. Na descrição do hotel consta piscina interior E spa, o que não é verdade. O spa é a própria piscina e paga-se para utilizar por pouquíssimo tempo. Pequeno almoço mediano para o suposto nível do hotel.

The Hotel sells itself as a 4-star spa hotel but in my view it is regrettably neither! From a 4-star hotel you would expect a level of equipment (e.g. bathrobe, slippers, courtesy kits, spotless clean rooms) and service (friendly, multilingual and efficient) that Hotel Ciudad de Astorga does not meet: no bathrobe, no slippers, I asked a sewing kit but it was not available. The room in itself is large and with a very comfortable bed, but the wall painting is peeling off and some light did not work and was very dusty. Service as well was unfriendly (at check in) or had problems in speaking an adequate level of English. From a spa hotel you would expect that the guests have free and unlimited access to the spa, while here it must be booked, it is limited to 75' and is charged a whopping €22 per person! So in reality this is not a spa hotel but rather a hotel with a spa and even 3 stars would look generous! Breakfast in the morning was not that of a 4-star hotel. Not recommended.

Nos gustó mucho la ubicación del hotel, cerca de todo y silencioso aunque estaba justo en el centro. El hotel está muy bien cuidado, con muchos detalles,un patio interior verde precioso,piano en la entrada, nos encantó que todo estaba personalizado 👍 un 10. La pena es que la zona del spa no está tan cuidada y el agua estaba fría. El masaje bien. José el masajista era muy majo y buen profesional. Nos quedamos una noche a cenar en el restaurante y nos arrepentimos por qué aparté de que salió un pelín cara la cena, tuvimos que aguantar los gritos de la cocina, soportar las malas caras del camarero o los despistes y olvidos de la otra camarera...fatal trato. En cambio cuándo cenamos en la cafetería nos encantó el trató y la rapidez con la que nos atendieron. Volvería al hotel si la gente fuese un pelín más amable y sonriente la verdad, por que el hotel es muy bonito y vale la pena alojarse allí.

Aunque el alojamiento no parecia estar muy lleno, llegue a las 14:30 y no me dejaron hacer el checking hasta las 15:00 como pone en el horario oficial. Me indicaron un parking gratuito donde aparcar y alli aparqué sin revisar mucho la señalizacion. Desafortunadamente al dia siguiente instalaban allí una feria (que no debían conocer en el hotel) y tuve que pagar la multa y servicio de grua para sacar el coche del depositro.

Un buen hotel. Habíamos leído algunas opiniones negativas y he de decir que no corresponden con la realidad. La ubicación y la señalización para llegar es excelente.

Alt spiller godt, fin gårdhave, dejlige senge, prøvede ikke spa afdelingen, husk parkering koster 16 euro, morgenmad er super god

Clean, quiet, and comfortable, and well as in a central location - it was a very relaxing stay.

Estupendo hotel y muy bien situado. Muy cómodo y limpio, la habitación muy grande, con mucho espacio. La zona inmejorable. El personal muy atento, nos dieron indicaciones sobre la zona y otras cosas. El desayuno bastante lamentable. Para nada se corresponde con un hotel de 4 estrellas. Todo escaso, no reponian nada. Una sola persona en el servicio que iba y venia sin solucionar nada. Pocas cosas y la calidad muy mejorable. Mi recomendación, mejor coger solo alojamiento y desayunar en una caferería. Una pena, porque desmerece la experiencia general.

El spa tiene algunas cosas que no funcionan.

Alojamiento junto al Palacio Gaudí y la Catedral. Buena atención en recepción por una petición especial sobre el horario de limpieza de la habitación.

El hotel esta muy bien situado y sus instalaciones son impresionantes. El único problema fue que llamando con antelación y diciendo que tardaríamos un poco, tras preguntar por el restaurante para que prepararan algo de cena la respuesta fue que la cocina cerraba a las 22 y nosotros entrabamos a las 22.30. Ni siquiera tuvimos la posibilidad de pedir algo frio.

Great location

Wonderful stay while walking on the Camino

Todo muy agradable

Location was great. Walking distance to all historic places of interest and shopping. Clean and spacious. I just wish the glass bathroom door would close. It lacked privacy when sharing a room with 2 other family members. The cafe downstairs was great, and the lady at the cafe was super friendly.

Bonito hotel

Good

It wasn’t up to “boutique” standards and definitely wasn’t a “spa” lol. Having a pool doesn’t make you spa!! It offered no services except I think you could schedule a massage. I couldn’t open the window in my room nor access the a/c. The employees were not able to help me. No maintenance worker on shift. Someone’s socks were left in my room.

ubicación inmejorable

The room and accommodations were comfortable, clean and the blackout curtains helped to have a good night’s sleep. The highlight for me was the massage with Jose! After several days of walking, he knew exactly what to hit in order to help me walk normal again. Highly recommended!!!!

Astorga is an amazing town, and this is a wonderful place to stay in the heart of it.

It was great on entrance BUT room could do with refresh esp bathroom and SPA is not included in price you need to pay extra and buy a bathing cap Location was very good

Excellent location a short walk from the cathedral. Stayed one night while doing the Camino. Would have loved to stay longer and explore Astorga more.

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Sehr guter Service/Hilfe

The hotel is close to everything you need to visit

El alojamiento genial y el spa muy buen cuidado y grande, estuvimos solos y fue genial. Además mi pareja se puso enferma y en el hotel nos dejaron quedarnos una hora más a que se recuperara. Nos gustó mucho

Muy buena ubicación, el personal muy amable

We only stayed one night as we were walking the Camino. We got a friendly welcome. The room was lovely and comfortable. We did go to the restaurant for dinner, but it was quite expensive and the menu del dai sign was removed in the evening, so we ate elsewhere. Very central, right on the Camino. We’d stay again.

Modern. Clean and comfortable. Good value. Good and quiet sleep.

教会が近くにあって良かったです

Todo perfecto muy bien la habitación, el bufé y sobre todo la comunicación en el centro de ASTORGA

Hotel agradável e bem localizado.

Very convenient and comfortable. Great breakfast.

Hotel perfecto para moverte x Astorga justo al lado de la catedral y del palacio Gaudí, por poner un pero necesita un cartel MAS visible indicando el hotel, pero la, estancia fue muy cómoda y agradable

Excelente ubicación, habitación muy cómoda con un pequeño balcón que da directamente a un precioso jardín del hotel. Muy recomendable!!!

Las camas muy cómodas. La limpieza regular

Muy bonito hotel. Habitaciones amplias y frescas. Ropa de cama y toallas de primera. Cafetera y servibar en la habitación. Desayuno muy rico y completo con buena variedad. Excelente ubicación en el centro, muy cerca de catedral, casa Gaudí, restaurantes y tiendas de artesanías. No tuve oportunidad de visitar el spa. Lo único negativo fue: Elegí este hotel, entre otras cosas, porque necesitaba estacionamiento para mi coche. El hotel ofrece estacionamiento entre los servicios que anuncia en la página. Al llegar resultó que el estacionamiento estaba lleno y no me dieron lugar. Fue lo único negativo de mi estancia en este lindo hotel.

Esperábamos algo más de este hotel spa de 4 estrellas. La habitación está bastante bien: muy amplia, limpia, con todas las comodidades (aire acondicionado, TV, secador, cafetera con 4 cápsulas de cortesía, cama grande, etc.), pero el sofá cama era incómodo y la mampara de la bañera/ducha tenía una fuga importante de agua. La ubicación es excelente, se puede ir a pie a cualquier sitio. El garaje es de pago: 12€ al día. El spa es de pago: 22€ por persona y para 1h 15 min. Lo que nos pareció simplemente correcto es la atención en recepción. Y no nis gustó la atención de uno de los camareros del restaurante del hotel: grosero y sin respeto. Lástima del trato porque el hotel está bastante bien

No volveré a hospedarme en este hotel. Mala atención en recepción sl llegar por la tarde. Acceso incomodísimo al garaje. Olor a cerrado en la habitación, que tuvimos que ventilar para poder permanecer en ella. La ducha era amplia pero el agua salía de ella e inundaba el baño en cada uso. La habitación aparentemente estaba limpia, pero al sacar la colcha de la cama cayeron restos de uñas cortadas al suelo. El desayuno estaba bastante bien y la ubicación buena.

Sin duda, es una muy buena opción para estar en Astorga, si buscas la tranquilidad y la buena ubicación. También puedes disfrutar de un desayuno que está muy bien.

Habitación amplia, muy limpia y no es cara. El restaurante, regular. Aunque el trato bueno.

Very helpful staff. The hotel is well-placed for sightseeing.

El trato al cliente

Our room was nice and spacious, and the bed was pretty comfortable. The only minor complaint we have about the room is that the tub separator wasn't really effective and water leaked after each shower that the floor was pretty wet. The breakfast was also subpar for a 4 star hotel. The selection was limited, and there was rotting fruit sitting among the rest, and some sad looking packaged pastry. The coffee was also very mediocre. We don't recommend paying extra for the breakfast.

Excellent location, very clean, and a lovely little spa pool with jets, a hot tub, saunas, etc. Lots of dining options are an easily walkable distance, as is at least one grocery store. Would absolutely stay here again

I was sick and had just checked out of the Albergue. They let me check in very early, so I got to sleep all day. ! Very rare these days.

great location, close to all

Schönes Haus mitten in der Stadt jedoch ruhig. Ein Punkt Abzug für das Frühstück: zwar reichlich, aber alles von der bescheidenen Qualität. Und 22€ für eine Stunde in einem kleinen Spa hielt ich für übertrieben. Aber trotzdem kann ich es uneingeschränkt empfehlen

Está muy cerca de la catedral y el palacio episcopal

Tranquilo , habitación bastante pequeña ( sé que las abra más grandes que se ahorren la respuesta por favor ) comparada con el mismo tipo de habitación del resto de hoteles . Demasiado calor sin poder regularla , colchón muy blando y lo más peculiar papel higiénico como en aeropuerto, por trocitos ( hay que ahorrar en otras cosas ) tiene falta de mantenimiento . Por lo demás se puede ir sin problema! Si tuviese que volver a quedarme me quedaría .

The hotel is located conveniently in close proximity to everything. Beautifully serene environment inside. Wonderful staff who were very helpful with everything we needed.

Clean, comfortable and well-located.

This was a nice clean hotel on the Camino. Super close to everything. There is a restaurant on site that serves good meals. The staff was friendly and helpful. Recommended!

Easy to locate the hotel by car. Right in the middle of the town - Astorga is small so I'm glad to have a break between staying in the big cities. Room with lovely view of garden. Good stay

Disappointing, expected more

The hotel is lovely. I had a massage and the therapist was first rate. As with all hotels, the facilities can be first rate, but if the staff is not then the experience is diminished. This hotel boasts first rate staff. And they are kind, to boot. You can teach administrivia but you can’t teach kindness. Whoever staffs this hotel has great instincts. Great three days of rest and relaxation. We will stay there again.

Everything at the hotel was excellent. I recommend this hotel.

Well-located. Staff were friendly and helpful.

Front desk staff were excellent and helpful, but restaurant staff were less friendly and a little too pushy about where to sit. We left the restaurant and insisted on eating in the bar instead.

Very new rooms and well equipped. Staff were helpful. Very central.

We enjoyed our short stay in this centrally located hotel, literally on El Camino, and just steps away from Gaudi's Bishop's Palace. The rooms are clean and modern, there is a restaurant next door that serves large portions of local dishes, and breakfast (8.50 euro extra) on the ground floor (the Expedia photo is of the restaurant, not the hotel, which is behind it). We were even lucky to find on-street parking just a block away. Our room faced away from the street, so instead of street noise, we had morning sounds from chirping birds.

I cannot rate this hotel more. It was perfect in everything.

Excellent Hotel right in the centre of the city. Friendly staff but a challenging garage for the hire car I had!

excellent location, excellent service and very nice room. Would highly recommend if you are coming to Astorga.

We are walking the Camino and it was a real treat to stay here. The staff where very helpful when my wife needed medical assistance. Directing us to the closes Dr. We decided to extend our stay by an extra day.

We only stayed one night and wished we could have stayed longer. What a beautiful hotel, very unique decor with lots of antiques and tastefully decorated. The room was spacious, the bathroom beautiful, great amenities, and the lounge areas so comfortable. The location is in the historic old town, walking distance to all the sights. The staff was so helpful and pleasant!!! We ate at the adjoining hotel restaurant/bar, which was restored magnificently and the food was delicious!! We would definitely stay here again!

Marvelous hotel with comfortable beds and nice surroundings. Wifi worked good and service was excellent.

Excellent hotel close to cathedral, secure bike parking

Cute location in a great town. Parking at hotel but there is a charge. The town is walkable from hotel.

Very nice hotel clean and modern. Breakfast was very expensive.

Completely misrepresented and horrible service!!

Very nice Hotel. Well priced. The staff was very accommodating and even booked me in early!

very rude front desk persons...except my final night and morning where the same woman was incredibly hospitable. know you must pay a lot extra to use the pool and hot tub. This was very disconcerting as all of their billboards and fliers show the pool area. then on check in told its extra. went to use soap and the bottle wS half filled. then went to use the toothbrush and the package was ripped open with the toothpaste missing! The price/value was not worth it. The bar/coffee area doesnt open until 8:30...since most people are gone by then its obviously not well thought out in terms of customers needs. I have now stayed in a few dozen hotels in Spain and this is definitely not four stars even when based on the lax Spanish star rating

This was wonderful break from walking the Camino. The spa is expensive but worth it. The different jets massage your sore muscles