Nine Boutique Hotel vs Similar Hotels

Standard quality for this hotel tier.

Rooms were spacious and comfortable but had some minor issues regarding layout and noise.

Rooms are frequently described as very spacious with good views and family-friendly layouts, but several comments note outdated fixtures, broken appliances, hard mattresses and occasional odors.

Some rooms described as small and dated, with uncomfortable beds.

The bedding was uncomfortable due to clumps inside, affecting the overall cleanliness.

Rooms were noted as clean and tidy, contributing positively to the experience.

Multiple reviews mention significant cleanliness issues: dust in drawers and on floors, mold in the shower, hair and coffee stains, rooms not cleaned daily — overall poor housekeeping.

Several mentions of cleanliness issues, including dirty bathrooms and rooms.

The location is excellent, very close to the water fall and seaside.

Excellent location near attractions and convenience stores, facilitating easy exploration.

Strong location remarks: walking distance to markets/cafes, convenient ground-floor stores and surroundings, sea view mentioned — consistently highlighted as a major plus.

Great location, close to markets and attractions.

Standard quality for this hotel tier.

Guests appreciated the friendly host and prompt support when parking issues arose.

Mixed but generally positive: several guests praised friendly staff and helpful service (some called staff ‘very friendly’), though a few reported cold or unhelpful reception and slow/problematic resolution of booking/breakfast issues.

Frequent praise for helpful staff and good service.

Standard quality for this hotel tier.

No specific feedback on food quality, but proximity to dining options was appreciated.

Food is generally praised: the restaurant is described as very good with variety and even vegan options; however breakfast service and execution drew complaints (quality/availability and billing errors).

Mixed reviews on breakfast and dining options.

Standard quality for this hotel tier.

Amenities like clean towels, good quality toiletries, and a comfortable workspace were highlighted.

Amenities scored well: very positive mentions of the on-site restaurant, excellent massage/skin care facility, and fast paid laundry; parking and some kitchen equipment were noted as lacking.

Basic amenities with some complaints about insufficient replenishment.

Good value for the amenities and location.

Pricing was considered fair given the location and amenities provided.

Mixed value: room size and amenities add value, but guests reported breakfast charging issues, parking fees/constraints and some maintenance/cleanliness shortcomings that reduce perceived value.

General agreement that the price is acceptable for the service received.