The Farm
The Farm, El Gouna, The Farm, Egypt- Park
- Neighbourhood
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Luxurious Tranquility and Premier Experiences
Indulge in pampering spa treatments and impeccable dining options at The Chedi El Gouna. The resort offers a rediscovery of luxurious tranquility with seafront views and Asian-inspired architecture, promising a premier experience for travelers with refined taste.
Sleek Modern Design and Maximum Comfort
Experience the sleek modern design of the 82 suites and rooms at The Chedi El Gouna. Each room is designed for maximum comfort, featuring earthy tones, natural materials, and furnishings sourced from leading artisans. Relax in Egyptian high thread count linen beds and plush terry wraps after a day of exploring the azure waters and lush landscapes.
Majestic Destination of Your Dreams
Nestled among lush landscapes with spectacular views, The Chedi El Gouna is the majestic destination of your dreams. Enjoy the enduring slopes, beautiful beachfront location, and The Chedi's signature Asian aesthetics of intuitive luxury. Book now to experience this contemporary cool retreat starting from 8th December 2022 on Booking.com.
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), 2 Twin bed (90-130 cm wide)
Room details
35 sqm
Sea View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
78 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
64 sqm
Garden View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), 2 Twin bed (90-130 cm wide)
Room details
35 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
70 sqm
Sea View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
35 sqm
Sea View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), 2 Twin bed (90-130 cm wide)
Room details
35 sqm
Garden View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
I truly enjoyed the elegant and tranquil atmosphere of The Chedi El Gouna. The beautiful beachfront location, sophisticated design, immaculate surroundings, and attention to detail created a very relaxing and luxurious experience. The service was warm and professional, and I particularly appreciated how the team made every effort to ensure a comfortable and memorable stay.
Nothing
Die Anlage ist stilvoll und grosszügig gestaltet. Das gesamte Personal ist äusserst hilfsbereit und zuvorkommend. Hosam hat unser Zimmer täglich bestens gereinigt und mit schönen Aufmerksamkeiten dekoriert. Die Premium Zimmer sind geräumig und ich habe die Terrasse mit Meerblick morgens mit einer Tasse Kaffee sehr genossen. Das Frühstück ist reichhaltig und lecker. Die Speisen im Restaurant Nihon und im Beach Club waren vorzüglich. Der Strand ist gepflegt und die Liegen sind bequem.
I loved the swimming pool. The team, the quality of service exceeded expectations. The amenities such as the spa area and gym were beyond amazing. Truly a great experience overall.
I would have just liked it more if the rooms were a bit more spacious. other than that, overall it was such a beautiful experience. Cannot wait to visit again.
Everything
Nothing
Everything was amazing the place ans stuff
Amazing, loved clean , the staff are friendly
Constructions which was a bit annoying
Everything
Nothing
Le personnel est aux petits soins toujours prêt à vous rendre service ce ci avec le sourire. Au restaurant tout le monde est au top un merci spécial à Milo pour sa grande gentillesse.
Notre matelas était un peu dur ... Mais bon sans plus...
كل شي كان حلو ورائع every thing was perfect
Nothings
Schönes, ruhiges, geschmackvolles Hotel mit guten Restaurants und tollem Personal. Tolles Zimmer direkt am Strand. Hervorragendes Frühstück.
Der Strand ist bei Ebbe ein bisschen steinig.
Small hotel and not crowded at all.
Nothing everything was amazing and special thanks to Khaled for taking care of us and also I would like to thank Ali for the best cleaning.
Le cadre tout le personnel la nourriture
De ne pas rester plus longtemps
very welcoming
That’s when we reach they give us the beverage Welcome free but when we go, they ignore us when we ask for IT. They ask us for charge.
كل شي أعجبني في المنتجع نظيف وهاديء والشاطيء رائع استمتعنا جداً ، الموظفين سريعين ومهتمين .. أخص بالشكر مستر خالد كان متعاون جداً ومتجاوب على اي استفسارات وخدوووم جداً سوا لنا اب قريد للغرفه مجرد ماطلبناه اليوم الثاني لغرفه على الشاطيء ..
لاشي
الهدوء و النظافة و حسن التعامل
هدوء جداً مافي على البحر ميوزك
Quit clean and all services are good
Everything
super hôtel , avec une belle vu sur la plage , très calme avec une piscine a bonne température , le personnel est au petit soin et toujours présent je recommande.
الموقع وتعامل الموظفين جميل جدا وقريب من الداون تاون والمطاعم
لاشيء
من اجمل الفنادق اللي سكنتها بمصر واكثر شي الستاف كامل ودود وخدوم واخص بالذكر الريسبشن خالد وريم من ارقى الناس في التعامل والفندق اكثر من رائع واللي يبي الريلاكس لا يفكر بفندق ثاني ،،
لا يوجد
الاستقبال ممتاز جميع الي يعملمو في الفندق خدومين ورائعين
الهدوء الزايد
Exceptional location every thing was great many thanks for the professional hospitality ❤️
Everything is great starting with food , facilities room service especially with the help of Mr.Beshouy Gamil ,very friendly team
Beautiful, well maintained property. Excellent food (did half board and found it good value if you eat a multi course meal). Friendly staff, although occasionally rough around the edges mostly due to language barriers
If you’re thinking about staying at The Chedi… this is your sign. Book it. Seriously. My husband and I came here to celebrate our one-year anniversary, and I genuinely don’t think we could have picked a better hotel. Everything about our stay was top tier. The hospitality here is unmatched. Every single person we interacted with was so kind, welcoming, and genuinely happy to help. The rooms were spotless, the food was delicious, and you can really feel how much care goes into every little detail. A special shoutout to the team at the pool and beach. After the first day they already knew us, always checked in on us, and made sure we had everything we needed. They made every day so fun and relaxing, and honestly became one of the highlights of our trip. We also visited the spa a few times, and all I can say is, if you’re booking a massage, ask for Sama. Thank me later. She was incredible and easily one of the best massages I’ve ever had. Gouna is a great place to be, it’s so special and that makes finding the perfect place to stay a difficult decision. Picking The Chedi is by far, the easiest decision. We had the most incredible stay, and I know we’ll be back.
Truly, an outstanding experience. Wonderful service from the Front Desk to the restaurant to the service staff. Facilities were extremely nice and well kept in the location and scenery was beautiful. we had some special requests to depart early and they helped us prepare everything in advance.
Really the resort deserve more than 5/5 rating cause of locution.. design.. accomodations... service and the hospitality of all the stuff.. thank you The chedi. I recommend to try it for vacation it's a Peace of mind and relaxation.. love to stay there.
From my experience the chedi el gouna it’s the best hotel that I visited in the past couple years … the welcoming and the atmosphere of the place and the staff and the food was fantastic and inshallah it will not be the last time I visit the chedi in el gouna
Väldigt rent!
Beautiful hotel, beach, and rooms.
Service was a bit slow and the hotel felt understaffed. It could be because we were there during a low season. Also I had a terrible massage experience where the manager and the masseuse fought while I was trying to get my massage.
I chose to spend the day at the beach, as the main pool was a little busier with families. The beach is a beautiful, peaceful haven, and I spent a wonderfully relaxing day there on one of the four-poster sun loungers. The beach team were excellent throughout the day. Their service was attentive without ever being intrusive, and I particularly appreciated the thoughtful touches such as the chilled water, the refreshing iced towels and the quiet attention to detail. It was exactly the kind of calm, luxurious atmosphere
Nothing
There is one problem with conditioning. You can switch it on or off. It is temperature setting agnostic. Very good restaurant with friendly service. The quiet place to rest before kitesurfing activity.
If you're looking for a great vacation, go to The Chedi. But if you want the best vacation, make sure you meet Ali at the Reception. He has an incredible ability to make everything easy. From the moment we arrived, he made our check-in experience effortless. His professionalism, attention to detail, and exceptional service continued throughout our entire stay until the moment we checked out. He truly make our holiday unforgettable. A very special thank you as well to Youssef from the Beach House for his outstanding service, kindness, and warm hospitality. He made every visit a pleasure. Without a doubt, we'll be coming back very soon. Thank you, The Chedi, for an unforgettable experience!
Our stay was absolutely amazing, and choosing this hotel was one of the best decisions we've ever made. Without a doubt, it's one of the best hotels I've ever visited. A very special thanks to Ali from reception for his outstanding professionalism, exceptional hospitality, and friendly personality. He made our check-in process incredibly smooth and effortless—we honestly didn't even notice how quickly the time passed. He gave us a fantastic introduction to the hotel and all its facilities, and he never hesitated to go the extra mile to make our vacation truly memorable. Whenever we requested a golf cart to take us to our room, Ali would often leave what he was doing to drive us himself so we wouldn't have to wait. That level of care and dedication is something we truly appreciated. A heartfelt thank you to every member of the hotel staff. Everyone was wonderful, especially the teams at the restaurant and the Beach House. Their service was exceptional and made our stay even more enjoyable. This definitely won't be our last visit to The Chedi. We can't wait to come back
Exceptional Egyptian hospitality. We really wanted to purchased a used bath towel as it was perfect size to always think of El Chedi, but they said they weren’t for sale :( However, this does not detract from the wonderful hospitality. From Front Desk—Mercarius, Guest Relations-Christine, Breakfast Server Mahmoud, and hostess Rana—all were very kind
The hotel and service it’s amazing Ramadan from the housekeeping , beshoy gamil and saif from the restaurant they are amazing and friendly
The hotel is a perfect location but what made it an even better experience is that the people who are running it and serving you. Beshoy Gamil really looked after me. He remembered what I liked to eat, was extremely friendly and very caring when I felt a little ill during the trip. Could not compliment them more.
We had a wonderful stay at this hotel and would definitely recommend it. The rooms were clean, the facilities were great, and everything was well maintained. The staff were always incredibly friendly, attentive, and made us feel welcome every single day. A special thank you goes to Saif Mohamed (16 years old), who spoke excellent German with us and always took the time to make sure we had everything we needed. Also the other staff were always very friendly and attentive, like Nader Eid and the girls in the reception of the restaurant. A very special thank you also goes to the chef, Fikry Allord. The Golden Menu he cooked one evening was so delicious. Every dish was beautifully presented and tasted amazing. The housekeeping staff were always kind, friendly, and very accommodating, and our room was cleaned to a high standard every day. Also the beach staff, especially Abdo Mohammed was always very friendly, attentive, and made sure we had everything we needed at the beach. Overall, the hospitality of the entire restaurant team was exceptional. Thank you for making our vacation so memorable, we would be happy to come back!
Everything is just perfect. The team is really kind, nice and very helpful. They do everything they can to make your stay flawless. Shout out to Macarious and Heidi for their kindness and dedication and everything! The facilities are very nice; the beach is simply magical, the pool is perfect (thank you Shebl!!), the food is excellent, whether at the main Restaurant or at Nihon (special thanks to Youssef). The beach bar is amazing! Housekeeping is great (thank you Ramadan for your attention to details)!! They also offer golf car for in-resort transportation which is very helpful for elderly. I really enjoyed my stay at The Chedi and will definitely return again.
We had a wonderful stay at The Chedi. A special thank you to Macarious George, who made sure every detail was exactly as we wished. He was welcoming, and helpful throughout our stay from the moment we arrived until the end of our vacation. Also Hani Mohammed from housekeeping for always ensuring our room was prepared exactly the way we liked it. Thanks to Ahmed Hejazi, the lifeguard, who was helpful at the beach and with the water activities. Definitely will come back.
Great location and atmosphere. The staff is amazing! Special thanks to Reem Ibrahim, Heidi, Ibrahim Samir, Ibrahim Abdou, Salem, Ramadan, Mario, and Ahmed.
The resort is very beautiful and the service is wonderful, especially from Mario. He was helpful, kind, and cooperative; his generosity was overwhelming. He answered every call, even outside of his working hours. Thank you so much. I consider this resort one of the best in El Gouna. It has everything you need, and its proximity to the sea and the beautiful views from the rooms enhance its appeal. It also offers great privacy. Special thanks to Ramadan and Samaa.
Amazing stay! Very professional and definitely my go-to hotel from now on. Huge thanks to Mario for being so kind and helpful. He made the whole experience even better.
Friendly, good location, great atmosphere
I had a wonderful and relaxing 3 days 2 nights experience in The Chedi. I arrived hours earlier than the check-in time of 3pm. Granted, I had requested an early check-in days before my trip, but I knew it was subject to availability, so I was content to just sit in the lobby or explore the grounds. Luckily, my room was ready before 3pm, and I was whisked away on a golf buggy to my room. The driver very kindly showed me around first before heading to my room. He even showed me a shortcut to get from my room to The Restaurant, The Spa, beach and pools. I booked the Sea View Room, and I have to say I am happy I did! The room really had a wonderful view of the sea. I specifically requested for a high floor so I could have unobstructed views of the expansive, blue waters. I had a little terrace seating area outside where one could sit and peacefully enjoy the sunrise or sunset with a cup of coffee, in perfect silence and stillness. I hardly saw my neighbors and since I highly treasure my solitude and privacy, it was fantastic and perfect for an introverted, solo traveler like me. The room was immaculate, and I loved the amenities they provided. The Asprey body wash and body lotion provided were luxurious and smelled so good. I relaxed on my plush bed for a while before heading down to check out the pools. I settled on one and was immediately approached by a lifeguard who helped set up my cabana. Ordering a drink was easy, too, as there is always someone within eyeshot to take my order. The rest of my stay was more or less the same: relaxing for hours by the pool or beach, The Chedi Signature Massage at The Spa, breakfast and dinners at The Restaurant. You don't even have to leave The Chedi, if you don't want to! Overall, I truly enjoyed my time at The Chedi and would highly recommend it to anyone. All the staff, from the reception to housekeeping, from the lifeguards to the drivers and waiters at The Restaurant, went above and beyond to make my stay pleasant, and were always there when you need them, without being obtrusive and pushy.
Mr. Mina was extremely kind, professional, and courteous. He resolved our issue very quickly and demonstrated excellent leadership and management skills with his staff. We truly appreciate his support and outstanding service.
Small room, no doors on the bathroom and you can hear whoever does their business while you are on the bed. Beach, just unusable: full of jellyfish, rocks, and the sea was also pretty windy on the day we went. Beach is so bad that they have communal SHOES on the shore for you to use... They also seem to not clean them at all, and its just a game of roulette with the sizes. No bathrobe either, amenities close to zero. Internet was also not working in our room, but they had fixed it in an hour or two once I pointed it out. Atmosphere/decor is fine, but not worth paying a premium price for. Breakfast is normal, you will get the same breakfast in all the hotels. Overall, not worth the $300 I paid for the premium beach terrace, and would never come back again.
Location is perfect , the landscape is beautiful and the staff are all helpful and caring. I would highly recommend it to anyone visiting Gouna .
The location is fantastic and close to downtown. The hotel has a lovely atmosphere, the rooms are a good size, the value is good, the place is quiet and peaceful, the service is fast and excellent, all amenities are available, the staff is very friendly and helpful, and the stay is enjoyable.
Beautiful hotel with a lovely beach, service and atmosphere.
Only thing I wouldn’t recommend is the Japanese restaurant. Food is just subpar and service is bad.
الموقع وتصميم الغرف
الشاطئ مليء بالحجارة و لم يكن نظيفا ولا يعتنى به كثيرا رغم جودة خدمات المطاعم وخدمات الغرف
Sauber, hoher Komfort, freundliches Personal
Wir wurden um 2 Uhr Nachts aus dem Schlaf gerissen weil paar betrunkene Gäste und auswärtige eine Party gefeiert haben. Das war bereits vor zwei Jahren der Fall. Das Hotel hat erst reagiert nachdem wir nach 10 Minuten uns mehrmals beschwert hatten. War leider keine erholsame Nacht - insbesondere weil wir früh raus mussten. Beim Frühstück Eier Softboiled oder runny zu erhalten hat sie vor eine Herausforderung gestellt. Nicht nur wir sondern Reihenweise Tische haben retourniert und neue verlangt. Für ein solches Hotel etwas merkwürdig. Das Badezimmer bietet wenig Ablagemöglichkeiten
The best experience with As a best experience with bishoy gamil ,milanya l will come again is special only for you because you are the best one in the hotel. You are so welcome and good Mamaa
Our stay at The Chedi El Gouna was truly exceptional from the moment we arrived until the day we checked out. A very special thank you to the reception team, especially Mr. Ali and Mr. Maximos, for their outstanding hospitality, professionalism, and genuine willingness to help. Nothing was ever too much to ask. They handled every request with a smile, helped us choose the perfect rooms, made all check-in and check-out procedures smooth and effortless, and even drove the golf cart themselves on several occasions so we wouldn’t have to wait. That level of dedication and care is something you rarely experience. We would also like to thank Hossam from Housekeeping for his excellent service. Our room was always spotless, well-prepared, and any request was handled promptly and efficiently. The hotel itself is immaculate, beautifully maintained, and offers an atmosphere of luxury and tranquility. The staff’s response time was excellent, and every team member made us feel genuinely welcome. The food deserves special recognition as well. Every meal was delicious, with outstanding quality, freshness, and a great variety of choices. Thank you to everyone at The Chedi El Gouna for making our stay so memorable. We look forward to coming back again soon and would highly recommend this hotel to anyone looking for a truly first-class experience.
This was by far the best hotel I’ve ever stayed at in Egypt. Everything exceeded our expectations, from the exceptional service to the cleanliness and attention to detail. A special thank you to Melania, Mr. Ali at the reception, and Abdulrahman and Abdo at the beach. They truly went above and beyond to make our stay even more enjoyable and memorable. Their kindness, professionalism, and willingness to help made all the difference. Every member of the staff was incredibly friendly, welcoming, and very quick to respond to any request. The hotel itself was spotless, and it was clear that cleanliness and guest satisfaction are top priorities. I highly recommend this hotel and will definitely be coming back!
Very nice hotel was our first time there and sure wont be the last all stuff are so polite and friendly special thanks to beach stuff abdelrahman beach club waiter and abdo the beach boy.
Everything
Overall great experience
We liked everything
Everything about our stay was exceptional. The hotel is absolutely beautiful, peaceful, and impeccably maintained. The rooms were luxurious, spotless, and very comfortable, and every detail throughout the property reflected the highest standards. What truly made our stay unforgettable was the incredible staff. Everyone was genuinely warm, welcoming, and always ready to help with a smile. A very special thank you to Milanya and Reem for thier outstanding hospitality, kindness, and professionalism. Staff made us feel truly at home. We can't wait to come back!
Honestly, there was nothing to dislike. Everything exceeded our expectations, and we couldn't have asked for a better experience.
Everything..
Nothing
We had a wonderful stay at The Chedi El Gouna, and it truly exceeded our expectations. The hotel is beautiful, and the room was spacious, elegant, and exceptionally comfortable, making our stay very relaxing. The breakfast was excellent, with a great variety of fresh, high-quality options every morning. A special thank you to Beshoy at the restaurant, who was always welcoming, attentive, and made each breakfast experience even more enjoyable. At the Beach Club Restaurant, Mohammed and Malak provided excellent service with genuine hospitality and professionalism. They made every visit a pleasure. We also want to thank the pool team, especially Ahmed and Abdo, who were always attentive, friendly, and ensured everyone was comfortable and safe. The entire pool staff were also wonderful with our two-year-old son, treating him with kindness, patience, and warmth, which made our time by the pool even more enjoyable as a family. A special mention goes to Zaher, who looked after us by the pool. He was incredibly helpful, always available whenever we needed anything, and recommended some fantastic places to visit around El Gouna that made our trip even more memorable. Finally, a heartfelt thank you to Christine from Guest Relations. She checked in with us daily, listened carefully to our feedback, and genuinely cared about making sure we had the best possible experience. Her attention to detail and warm hospitality made us feel truly valued throughout our stay. Thank you to the entire team at The Chedi El Gouna for making our stay so memorable. We look forward to returning again in the future.
Beach front room. Choice of restaurants with excellent food. Normally half board is with a buffet, this was a la carte and worth every euro.
Nothing
أعجبني الموقع وقربه من جميع الاماكن السياحيه
لايوجد شطاف داخل دورة المياة
Enfin un vrai hôtel 5 étoile à hurghada digne des hôtels de luxe de la côte d'Azur Beau design Un havre de paix l'endroit idéal pour se relaxer Beau spa Belle salle de sport Enfin un bon petit déjeuner à Hurghada
Peu d'enfant mais tant mieux pas bruyant Étant avec ma fille de 10 ans le seul point négatif c'est qu'il faudrait ajouter des activités enfants ou une salle de jeu
Safety - staff - clean - food - relaxing
There is no activity was there
The hotel is very bad, I do not recommend it.
L’emplacement et la propreté de l’établissement
La plage ne ressemble pas du tous au photo 😡
كل شئ رائع
We had a wonderful stay at The Chedi El Gouna. The rooms were beautiful, spotless, and very comfortable. The best part of our stay was the amazing staff. Everyone was friendly, welcoming, and always happy to help. Special thanks to Makarios at the reception and Ibrahim at the restaurant for their exceptional service and warm hospitality. Highly recommended, and we look forward to coming back!
Very elegant and well organized , staff are so nice and ready to help all the time specially Mario and Maximos in the reception and Bishoy kamal and Salsabila at the restaurant , beach is amazing, sandy and beautiful , breakfast was so delicious and full of authentic Egyptian food like bastrami eggs and feteer meshaltet The experience was very exceptional.. definitely coming back
Our stay at The Chedi El Gouna was absolutely excellent! From the moment we arrived, everything exceeded our expectations. The hotel is beautiful, the atmosphere is peaceful, and the service is truly outstanding. A special thank you to Nancy at the reception, who made us feel so welcome with her professionalism, kindness, and warm smile. She was incredibly helpful throughout our stay. We also want to thank Ali from housekeeping. He was always helpful, attentive, and so friendly. His positive attitude and charming personality made our stay even more enjoyable. Thank you to the entire team at The Chedi El Gouna for such a wonderful experience. We can't wait to come back!
كل شئ جميل 💕
لا يوجد
There are many things to like about this hotel, the location, the design, the state of the facilities, but above all it is the staff that make a stay at The Chedi an amazing experience.
Todos Muy Preocupados
Las demoras en los taxis
The pool, the breakfast and the waiters were super friendly
My room ac wasn’t working I was in a Chedi Suite but the bedroom ac wasn’t cooling and I kept calling them twice daily with each time the engineer comes and check and advise that everything is fine in the afternoon then when when we come back in the evening it is not. They send him again in the evening with no results as well. Finally after 3 days of no sleep due to heat I asked for manager then we got transferred to another suite for the last 2 nights which was perfect
War ein ruhiger Hotel, das Personal sehr nett
Nichts
The service was very good .
The beach needs better care and support to be more convenient .
Location Beach Sea colour Service Bedroom beach front
Nothing
Rooms are nice, staff are very friendly and kind, breakfast is delicious, gym is 24/7, beach view is amazing from the room
The pool is smaller than usual
المنتجع جميل جداً وهادئ يستحق الزيارة مرة أخرى
كل شي عجبني الغرف والمناظر
لا شي
🫰
الغرف اللي عالبحر تجنن والهدوء بالمكان وقربه من كل شي الصالون خدمته ممتازه اشكر يوسف سوالي شعري مره يجنن
العزل بالغرف ضعيف قله الفعاليات خدمه المساج ما كانت مره كويسه
الطاقم اكثر من رائع ونظافة المكان والخدمات ، كل شي اكثر نن رائع اكرر الزياة
الموقع
الاسعار داخل المنتجع غالية جدااا من اكل وفعاليات ومشروبات
Service and staff
Variety of breakfast was not as expected like 5/10
Very beautiful and clean, beautiful beach
I felt the room is a bit small and the sea view is not complete
The beach is extremely beautiful, the food was delicious and the staff were very friendly and helpful to us
I am currently staying at The Chedi El Gouna and unfortunately my experience has been very disappointing, especially considering this is marketed as a 5-star luxury hotel. The hotel appears to be fully booked, yet they continue to allow large numbers of external day-use guests. As a result, hotel residents — who are paying close to 100K for their stay — cannot even find available sunbeds or quiet spaces to relax around the pool areas. What is even more frustrating is the complete lack of supervision and management around the pools. There are unsupervised children constantly yelling, splashing water at other guests, and creating a very loud and chaotic atmosphere. At one point, children even brought jellyfish from the beach into the swimming pool, which was honestly unbelievable and should never happen at a property of this standard. Despite the ongoing disturbance, there is little to no visible intervention from hotel staff to maintain order or preserve a peaceful environment. This experience feels far from luxurious, relaxing, or exclusive — which is exactly what guests expect when booking a stay at a property of this level and price point. I truly hope management reconsiders the day-use policy and improves pool supervision to ensure hotel guests receive the quality of experience they are paying for.
High level of customer service! The hotel and location are wonderful, but the staff definitely make staying at this hotel the highlight. The ladies in the spa were always making sure we were comfortable. Khaled Mohamed at the front desk helped my husband plan a birthday surprise for me, and Hassum helped to decorate and make sure the room was perfect for us. The first night, our neighbours were up partying until 4:30am.. We had to get security involved as when other guests request they be quiet, they just became louder. Luckily once security was called they handled the situation, and the next morning offered to upgrade us to a beachfront room.
We had a truly wonderful family stay at The Chedi El Gouna. From the moment we arrived, the experience felt calm, refined, and exceptionally well curated. As a family with my wife and daughter, we deeply appreciated the atmosphere, the beautiful setting, the attention to detail, and the sense of genuine hospitality throughout our stay. A special thank you to Nancy at reception, who made our arrival seamless and welcoming with warmth and professionalism. First impressions matter, and she set the tone perfectly. Maged deserves special recognition as well for his outstanding service at both The Beach House and Nihon. His attentiveness, friendliness, and natural ability to make guests feel looked after elevated our dining experiences significantly. And a heartfelt thank you to Christine, Guest Relations Supervisor, whose exceptional guest handling skills were genuinely impressive. Her professionalism, care, and ability to anticipate and respond to guest needs made a lasting impression. She represents the very best of hospitality. The Chedi has managed to create something special: luxury that feels effortless, elegant, and genuinely warm rather than formal or distant. We left with beautiful family memories and would gladly return. Highly recommended for families seeking a refined and memorable escape in El Gouna.
الهدوء جمال الطبيعة النظافة
لايوجد
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
9.7/10Multiple reviews state rooms were spotless and well maintained, indicating very high cleanliness.
Service
10/10Repeated praise for staff and named employees (e.g., Mr. Beshouy Gamil, Ali, Youssef) and descriptions such as 'outstanding', 'unmatched hospitality' support an exceptional service rating.
Location
9.8/10Several reviewers call the location 'exceptional' and praise scenery and setting, supporting a top-tier location score.
Room Quality
9.1/10Rooms reported as spotless and well kept, but one reviewer noted an air-conditioning issue (temperature control problem), slightly lowering the score.
Amenities
9.7/10Facilities, pool, beach service and spa (specific praise for masseuse 'Sama') are frequently mentioned as excellent and well kept.
Value for Money
9.6/10Guests report good value (half-board seen as good value) and one review explicitly states the resort deserves more than top marks, supporting a strong value rating.
Food and Beverage
9.7/10Multiple mentions of excellent food and good restaurant service; half-board option noted as good value for multi-course meals.
Overall Experience
9.2/10Overall overwhelmingly positive ('outstanding experience', many repeat intent), with small negatives noted (extra quiet for some guests, occasional language-barrier roughness) slightly moderating the perfect score.