Prime Plaza Hotel Purwakarta

De rust vriendelijk personeel- die weten hoe het hoort qua service lekker eten ruim hotel authentiek mooi zwembad ruime kamers gezellig live muziek

kamers waren heel ruim - maar wel gedateerd en achter gordijnen was al tijdje niet schoongemaakt

Very calm and cozy.. Good food.. And nice pool for children...

Was comfortable and clean.

Too far out of Purwakarta. Smoking room in restaurant changed to no smoking

Nice room and good food…………..

The hotel is quite good for resting...

The hotel is old...and the furniture was old...the bed in room 125 was not soft not comfy

One Lift needs to be repaired...some time didn't work..

I stay in here for business trip from my office, nice welcome from security until front office. The room quite good and accompany my need also for bathub still in good condition

Location

Poor organisation for pick up at airport left waiting for over 90 minutes for pick up Food at best was average Facilities showing their age

baik lah

hotel ambience

old equipment, sometime room not clean enough

コストパフォーマンスが良い。小さい子供が満足できるアクティビティが充実している。

設備が古い、プールサイドやプール内の遊具など角張っている箇所が多く、子供が転んだりぶつかったった際に怪我をしないような工夫があるとなおよい。

this is a really nice hotel with a great view, great meal, great activities especially for kids. definitely gonna visit this place again

Value for money and well located & spacious.

Room was not really tidy enough and the quality of amenity was low. Breakfast was so so.

Well located hotel and reasonable price.

The room price in comparison with neighboring hotels was highest, but the quality and size of room was not really impressive. The quality of amenity was very poor and room was not really comfortable to stay.

I stayed at Harper, Nemuru, Harris but the Prime hotel is the one I like the most. Large area, alot of trees, fresh air, big swimming pool, room is clean and comfortable. Not crowded, peacefull.

Cannot open the window in the room. The food is a little high price.

The hotel was comfortable however a bit old dated

Nothong

An old hotel but with neat, cozy, and comfortable ambience. Breakfast and Meals at the restaurant were also tasty. It was a nice experience to stay here even the location is quite far from some attractions. Nice staff, keep the good work.

Das Frühstück war gut. Viel Auswahl. Von Geschmack war auch gut. Die Personal sind hilfsbereit. Das Zimmer ist groß genug und sauber.

Nichts

The room spacious, the staff excellent, the room clean, the breakfast good, the rooom also clean, hotel located in good ambient

Rooms are very clean and comfortable. Included breakfast with stay is a great bonus. The staff here are amazing, extremely friendly and helpful. I have had extended stays here and would recommend for everyone!

We stayed for over a month in the Bali suite. Our experience was fantastic. Cafe staff were wonderful. They made us feel like family.

Kamar bersih

Tidak perlu ada kain hiasan yang ditaruh di atas kasur. Tissue kurang banyak. Kami menginap di kamar balkon namun kemudian ada tamu lain yang duduk di balkon kami. Vitrase kotor bernoda dan warnanya kusam.

The staff were very friendly and responsive, which made the stay pleasant. The room was clean and neatly maintained. However, one thing that made the experience a bit less comfortable was the presence of mosquitoes in the restaurant area.

The size of the room

The food is not representing the 4/5 stars hotel. The taste is blend, the choice is less, to find the clean table needs to call a staff first, for the breakfast is very disappointing

The kind, courteous, and helpful attitude of all hotel staff, Including Ananta Pratalisatya (Public Relations) Rianti Sumpena (Director of Sales and Marketing) Amanilla Padisa (Sales Cordinator)

Room Swimming Pool Restaurant

Breakfast is good, enough variety. Food and drinks menu is nice. Friendly atmosphere, spacious rooms.

I think the hotel could use some freshening up

it has a wheel chair facility which is very helpful for an elderly people, the rooms are clean and big, variety of menu for breakfast, staffs are friendly.

Although the facilities are quite clean, the hotel looks old and not fresh.

お湯が出なかった。同行した人は隣の部屋の人の騒音で夜眠れなかった。洗面所に虫が浮いていた。

Breakfast was good and staff were very helpful trying to help as much as they can recipients Maria was so helpful also Mr zenal in the cafeteria was so nice I realy enjoyed I'm very grateful to all

Well maintained hotel.Good staff

Wi-Fi isn’t good. Slow. Bathroom is not clean.

Facilities were good and breakfast was fairly good

Nothing really

Location

Gym

Nice place, great staff, very good food.

Terrace on first floor could be nicer and better serviced. A/C had kind of an "own life" switching on with changed settings by itself.

The staffs were friendly & pleasant. The room was clean & good.

The hotel was abit not reachable by public transport

The staff were great, breakfast and dinner were excelent

Stuff- room size and cleanness- restaurant Every thing was so good

Location is a little bit far from center Wo

Place in the middle o green area. Hotel staff very kind and careful.

Nothing

perfect for family getaway , staff friendly and helpful 😊😍

The room is comfy and spacious. I love the scent of body bar soap, so fresh yet soft.

Nothing

The receptuon staffs are friendly n helpful. Help me booked transport to airport.

I booked 2 rooms for 2 nights for my family through traveloka apps, 1 deluxe and other one is superior. I have to pay additional 200 thousand plus to upgrade my children room and get connecting room with my children, otherwise different room class will makes me and my children at different floor. The rate is cheaper for 5 star hotel, however it is covid pandemic so they may give big discounts. Reception was nice, service was also great. The swimming pool was lovely and I could order drink while accompanying my family while they were swimming. Prices are acceptable. You may be charged extra if you want extra shower soap, it would not be much but never see this on any other 5 star hotel. So this would be a great choice when you are travelling for business purpose alone. But if you are travelling with your family you better reserve same class room to get connecting room, otherwise additional charge may be higher at the hotel than through travel apps.

In this pandemi condition.. they use very good protocols like thermo gun at the 1st security,hand sanitizer and plastic gloves in restaurant. The facilities are quite good.. well maintenance.. . The most i like is the ambiance.. You will never feels like in industrial area. I will do staycation again... soon..

It is old fashion hotel look like less maintenance. Strong smell in sleeping room, poor cleanliness, broken bathtub, and feel like tiny room. few assortment food in restaurant, no local food endorsement (.e.g. sate maranggi as an Purwakarta food iconic). However, outdoor facilities in hotel area for outbound, archery, paint ball, futsal, tennis court, table tennis, mini soccer field, are one of the advantage. If the hotel can do total renovation, it will be one of group destination trip choices, considering very accessible from tol/ near high way gate.

I spent one night at this hotel as I was visiting a nearby factory on business. The service is very friendly and the room was clean and comfortable. I slept very well. The internet connection was good and the bathroom facilities all worked fine. No complaints. The restaurant menu is really more for local tastes than for westerners. However, I was able to eat well for not much. If you’re going to the area on business, this place is a good option.

施設の部屋の割に高い。

the staff offered me bbq dinner, buy 2 get 3, children half price. I bought 2 and 1 kids and planned that the 1 free for the other adult. But when we already sitting on the table, they told us my room was not eligible for the promo. When I said a guy clearly said to me there's this promo, the cashier guy said, oh maybe it's his colleagues who informed me wrong. I told them I paid the room through the travel agent and its higher than their anniversary rate (which has a lot promo-that I don't know about this). I was just disappointed with the way they just blaming the mistake to other person. Not wise though. You should really train your staff how to offer a program. Should first check whether your guest eligible with the promo or not then offer them. And take accountability collectively for any mistake done by a colleague. Your hotel and all facilities are already great. I have no problem staying 2 nights here but well, this experience left me bad impression. Thats all.

This is one of the best hotels in Indonesia. Excellent service and hospitality. Perfect getaway for the family. So many things for children to do. My son loves the outbound facilities, especially the flying fox and archery, and the swimming pool is large and clean with a separate area with slides for the children. We also had the opportunity to experience the Saturday night bbq by the pool, it was very enjoyable and quite romantic sitting next to the pool by candlelight enjoying some delicious food and listening to the live band. Rooms are spacious and very clean. Breakfasts are amazing with lots of choices available. I will not hesitate to recommend this hotel to anyone. It's definitely worth the visit. We will be going back for many years to come. Thank you to all the staff for making our stay so enjoyable. We loved every bit of our stay. Oh and lest I not forget my wife loves the well-equipped gym center. She went every morning to do her daily exercise. Many Thanks from the Cragg Family!

Stayed for 2 nights in Sept with a group of 15. Friendly and courteous staff. Nice and clean hotel. Good for business traveler and family. If you love the outdoors and love nature, this is definitely the place to stay. Recommended stay in Puwakarta area.

I have my business trip to manufacturing site near to this hotel from Jakarta, so I just need to take a nap sleep before the next meeting day, so I haven't expect for better experience here. I think the hotel management should more care about their room's aroma.

Great restaurant and facilities. If swimming pool can extend beyond 8pm, it would be better.

Great restaurant and facilities. If swimming pool can extend beyond 8pm, it would be better.

Stayed 3 nights here for a conference. We were literally stuck as there was nowhere nearby we could walk to. Food was reasonable, though not great. Service staff were very good though, polite and attentive. I did not try to pool but the gym was surprisingly well equipped with well maintained machines. The room is old but reasonably clean and I had a whole water dispenser in the room in addition to 2 bottles of water. Bathroom a little dim for my liking and exhaust fan rather noisy. Hotel looks like it is more catered to local customers who use them for getaways or corporate events.

We stayed here for 2 night for business trip, my first impression as soon as i reached in front of hotel was "yah, this is old" but when i enter the lobby it changed "nah it's still good tho" Located inside the industrial area, it surrounded with a yard....i could sleep save and sound here. it was quiet and peaceful.

From reviews on the internet, I found that Kota Bukit Indah Plaza is the best hotel in town. So, my family decided to stay in there for 2 days and 1 night, from 18 to 19 of february 2017. At the first glance, this hotel seems old.. but luckily, it has a lot of facilities, especially for kids. The room (deluxe room) was clean and quiet comfortable. One thing that I don't really like was the bathroom, quiet stingy. But overall, I enjoyed my night there.

Saya dan keluarga booking 3 kamar yg di pesan dari 1 bulan sebelumnya namun setiba di hotel kamar kami terpencar bahkan ada 1 kamar yg belum selesai di bersihkan dan masih berantakan dan akhirnya sy ngotot untuk di tukar kamar lain

酒店离高速口比较近 斋月期间客人不是很多 饭菜几年了没变过，实在是没胃口每次吃一样的了。。。

Hotel location is inside industrial area near Cikampek tol gate. Our company held a seminar here. Room is well equipped. Snack can be better, with more variety. Taste ok. Lunch buffet is good with enough food selections. Taste is ok.

No welcoming and greetings from the staffs, the bell boy just do nothing even he saw my son facing problem and difficulties with some luggages. the bath tube in my room is broken, the water drain can not opened. The wifi speed is very slow, bad and weak signal.

Came here few times. Located in industrial park, this hotel not only well maintained, but they also served very good food (room service). I love the fact that they served different kinds of local Purwakarta food. Friendly staff, good location (very close to the toll road), and nice weekend escape. My only complains, the management should start thinking to replace the mattress (too soft for my liking) or at least offered some rooms with firmer mattress. My other complains is the food prices that quite 'expensive' for a hotel that charged $50.00 per room but a plate of Nasi Goreng is almost $10.00. Other than that I love this hotel.

great, helpful staff. guest wi-fi was a little unstable, but i was given the hotel's login which was a lot better only stayed a couple of nights, and i was out on business during the rest of the time, so i didn't have much chance to sample all the facilities. But of the facilities i did use, they were all good. If i come back here again on business, i'll be stopping here again.

This was my second wonderful visit to the Indonesian town of West Java purwakarta this time for my son's wedding and after party celebration. My wife and I stayed at the Kota Bukit Indah Plaza Hotel. The hotel staff where very helpful and friendly, Wonderful swimming pool, including tennis courts, paintball & Archery. Recommended hotel but could use more choices of western food on the menu.