PA_1060
PA_1060, Villa de Guelma, 75009 Paris, France- Public Art
Compare nearby stays with similar location, guest experience, amenities, and class.
Luxurious Accommodations
Make yourself at home in one of the 62 stylish guestrooms featuring modern amenities, from flat-screen TVs to rainfall showerheads in the bathrooms. Stay connected with complimentary Wi-Fi and enjoy cable programming for your entertainment.
Convenient Location
Conveniently located in the vibrant 9th Arrondissement, explore Paris with ease. Visit nearby iconic attractions such as Moulin Rouge, Sacré-Cœur Basilica, and Galeries Lafayette, all just a short distance away.
Exceptional Services
Indulge in a range of services, from room service and buffet breakfasts to concierge assistance and a business center. The hotel offers a seamless blend of comfort and sophistication for a memorable stay.
Ready to experience Paris in style? Book your stay at Mercure Paris 9 Pigalle Sacre-Coeur now.
Check-in from
03:00 PM
Check-out by
11:00 AM
Children
Not allowed
Pets
Allowed
2 Double Beds
Soundproofed room
Internet - Free WiFi
Entertainment - 48-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
In-room amenities
1 Queen Bed and 1 Twin Sofa Bed
Soundproofed room
Layout - Bedroom
Internet - Free WiFi
Entertainment - 48-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Bathrobes and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Queen Bed (150-160 cm wide), Sofa bed (90-99 cm wide)
In-room amenities
1 Queen Bed
Soundproofed room
Internet - Free WiFi
Entertainment - 48-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, free minibar items, coffee/tea maker, and electric kettle
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Bathrobes and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen Bed (150-160 cm wide)
In-room amenities
2 Twin Beds
Soundproofed room
Internet - Free WiFi
Entertainment - 48-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, free minibar items, coffee/tea maker, and electric kettle
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Bathrobes, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-99 cm wide)
In-room amenities
1 Double Bed
161 sq feet
Internet - Free WiFi
Entertainment - 48-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
15 m2
In-room amenities
1 Double Bed
Soundproofed room
Internet - Free WiFi
Entertainment - 48-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
In-room amenities
1 Twin Bed
Soundproofed room
Internet - Free WiFi
Entertainment - 48-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-99 cm wide)
In-room amenities
1 Double Bed
172 sq feet
Internet - Free WiFi
Entertainment - 48-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, free minibar items, coffee/tea maker, and electric kettle
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Bathrobes, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Roll-in shower
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
16 m2
In-room amenities
1 Double Bed
150 sq feet
Internet - Free WiFi
Entertainment - 48-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking, renovated in May 2016
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
14 m2
In-room amenities
Property confirms they are implementing guest safety measures
Service animals are exempt from fees/restrictions
Individually-wrapped food options are available for breakfast
Noise-free rooms not guaranteed
Contactless check-out is available
Guests are provided with free hand sanitizer
Cashless transactions are available
Essential workers only - NO
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Individually-wrapped food options are available
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Staff wears personal protective equipment
Pets allowed
Temperature checks are available to guests
Food service has been amended for enhanced safety
Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
Property is cleaned with disinfectant
LGBTQ friendly
Social distancing measures are in place
Professional property host/manager
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Commonly-touched surfaces are cleaned with disinfectant
Shield between guests and staff in main contact areas
Gap period enforced between guest stays - 24 hours
Service animals are allowed
Masks are compulsory at the property
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Close to everything! Chef is incredibly talented all pastry, crepes, compost, desserts, pudding, vegetables, egg… you get the drift. Fantastic front desk staff friendly and helpful. Note there is no shuttle to/from airport. They will however reserve a cab for trip to the airport. The bed is really hard and the pillows suck. Still loved it though.
Proximity to all amenities, shops, and peaceful area. Though I didn’t book any breakfast but close to so many shops and restaurants you will fine varieties
Staff was extremely helpful and friendly. Walking distance to great attractions, metro, cafe's, and dining. But surrounded by sex shops and adult entertainment shows
The Mercure Paris 9 Pigalle Sacre-Coeur was a winderful hotel and experience. The staff was courteous, kind, professional, and helpful. The property was excellent with amazing views. The two rooms were perfect for my family of five. The only surprise for us were the number of adult stores and gentlemens clubs on the same street.We never felt unsafe, but it was awkward with kids. This is a great hotel!
Very friendly and accommodating staff. It was our daughter's birthday and they left a printed note and a lovely selection of macarons for her on her birthday ❤️. Very clean Hotel and breakfast had a nice selection (continental & cooked) of options available.
Great stay
Thank you!!
Clean and comfortable. Good location.
I like to give a shout out to the Mercure receptionist, Elizabeth for her excellent service! She is able to understand our needs (as her English is good) and always have a smile on her face. She makes our stay here so delightful.
Property is close to a lot good places walking distance, restaurants etc hotel is really clean. Nice people, also close to moline Rouge Paris
Thought the reception staff, especially Veronique gave excellent service and advice
The hotel is centrally located in Montmartre across from the Subway. Lots of great dining options nearby. The staff was great! They checked us in early and gave me the Balcony room! If you want an affordable, nice, air conditioned place to stay in Paris, this is it.
I booked a superior room hoping for an upgraded room from a standard classic room. The room was small and had no view. It was quite disappointing unfortunately. You had to squeeze past the bed to get to the other side of the room. I wish I had upgraded to a privileged room. The bed was large and comfortable and the shower hot. Service from the staff was good. We didn’t have breakfast booked so can’t comment on that. Perfect location for the Moulin Rouge and Monmartre but you are smack bang in the middle of the red light district. (So maybe not appropriate for children)
Very pleasant hotel and room. Clean and with a nice view. Most of the French have difficulty with English and so do the staff, but we managed to get along. During breakfast, the hotel should provide a little more staff, one person is not enough to take care of everything. Could be a more diverse choice at breakfast
This was a good hotel in the Pigalle area, very close to the metro and Moulin Rouge.
Reception staff were always friendly and willing to help.
Sadly this hotel has three things working against it: 1) the staff hardly speak English and when you do have an issue they may speak to you loudly while other people are around. I often couldn't get across what we needed, etc 2) it's severely understaffed. There was only a receptioninst in the evenings who often didn't have access to stuff from the cleaning room, like hangers, etc. This is across the whole hotel. One employee. 3) It's in the middle of a dirty sex district. We came with a 5 year old and I kept having to divert her attention from the two window displays on either side of the entrance which featured lingerie and sex toys.
Staff helpful, good breakfast. Room sold as superior but bathroom was tiny with a door which could hardly offer privacy!
Looks small on outside but the rooms are a good size. Could not get ac to turn on. The showers don't have doors so water was all over the floor. Room service came in and did some cleaning even though we asked them not to come in. Not cool. But the breakfast buffet was great!
Very well situated for all the amenities in Pigalle yet really quiet and comfortable room.
Friendly , professional and amazing . Thank you
Firstly, I would like to thank the staff at the hotel who were always polite and made us feel welcomed. The facilities of the hotel were average. The room we stayed in was clean but slightly smaller than expected. As the hotel is situated on the main road, there was noise pollution and anti-social behaviour coming from the street all night long. We were not able to do anything about this. There are loads of things to do near the area; there are loads of bakeries, restaurants and the Moulin Rouge is located 3-4minutes walking distance from the hotel. My favourite street was Rue des Martyrs which also would lead you to Montmartre and eventually to Sacre Coeur. Overall, we were happy with our stay.
El hotel está ubicado en una zona de vida nocturna a una cuadra del Moulin Rouge, otros cabarets, cines y tiendas para adultos… hay restaurantes alrededor. Es fácil movilizarse la estación del metro que prácticamente te lleva a todos lados está literal en la esquina a pocos metros. Mi habitación está bien de tamaño, la caja fuerte no servia, la puerta del baño se trababa y la ducha no tenía puerta o cortina… cada vez que nos bañábamos se hacía una piscina el baño (todo un desastre) lo que podía causar una caída por un resbalón. De ahí la atención del hotel muy bien, la gente atenta, el desayuno muy bien, las instalaciones lo justo y suficiente para cumplir el objetivo de hospedarse.
Didn’t realize the neighborhood it was located in.
Staff was just outstanding in every way…location not for everyone but it was just fine…………….
Staff were courteous and well mannered.rooms were cleaned regularly.
Considering its central location in Paris and good standard of accommodation, this hotel is good value, probably the best I have experienced in Paris. Across the road from a Metro station giving access to anywhere in the city, with a very convenient mini market next door and easy walking distance of the Sacre Coeur area, in a bustling area of town, we enjoyed our stay. Also just 10 euros for a taxi from Gare du Nord. The rooms are small but space is always at a premium in Paris. The bed is comfortable, the shower is good and the room has a mini bar that although not stocked is very handy for milk, beer, wine etc bought from the mini market. The room overlooks the Boulevard de Clichy which is lively but the sound proofing on the wondows is good. The area is of course full of sex shops and establishments but they caused no problems to us and the huge cemetery at Montmartre where many of France's great and good are interred,on the other side of the Moulin Rouge, is worth a visit. But the area around Sacre Coeur is the best area to enjoy, with some lovely bistros, magnificent architecture and superb views across the city. I'll be booking this hotel next time I go to Paris
Great choice, staff, location , very clean, highly recommend,
The property is in the middle of all the restaurants, cafes, convenience stores, and pharmacies. The metro is right across the street. The hotel staff is very friendly and helpful. Room is a bit tight and so luggage space was a challenge. You only get one small bottle of water as complimentary for a week-long stay which was disappointing
Our stay was amazing and the location was great. Staff were very friendly and helpful and the hotel itself was super clean and comfortable. It was also close to so many bars, cafes and restaurants and also close to Monmartre so was super nice. All in all a great stay!
Very good very nice :)
Check in was really slow but friendly and beds were hard. Location was great and the hotel was a good base.
The hotel itself was wonderful. Guests looking in this area need to be aware that this is a hot spot for pickpockets and thieves. It’s a very young rowdy area at night with a lot of tourists through out the day. Not the hotels fault, obviously. But staying in this area, you should be well aware of this.
Excellent stay. Staff was extremely accommodating and helpful. Location is convenient to great sites
We like the location. Just on front to the metro and in the heart of Montmartre.
Very clean and comfortable hotel and central for lots of the sights. Would definitely stay there again.
The size of the room was very small. We felt ripped off . There was a picture of the room with the balcony that did not correspond to reality . I wouldn’t sell this like a 4 star hotel ever !! This is very cheeky , Expedia wouldn’t do this !
Hotel staff were extremly helpful and considerate to our needs. The location was very traveler friendly and exciting with things to see and do. For a second time visitor to France definitely a better location to stay and have alot of fun. The area has alot offer being close to metro and things to see and do. We will return to see Mouli Rogue but purchase tickets in advance. The Basilica is a definite sight to see.
Great location for the concert at La Cigale and loved walking to Sacre Coeur!
We were upgraded for free! Great location in Montmarte region, staff was very friendly!
Didn't care for the Do Not Disturb sign being interpreted as knock on the door and ask if I want the room serviced both days I had the sign out but otherwise on complaints.
The staff was rude. There was no blow dryer in my room I asked the staff twice about it. Both insisted on coming to my room to look. They finally gave me a blow dryer and when plugged in blew the lights. When I told them the dryer was not working when I plugged it in the staff member plugged it in a socket down stairs and when it switched on he blew it in my face.
Comfy stay, friendly & welcoming staff, great distance from metro and bus stations as well as everything else. Services are all around the hotel. Very creepy neighborhood and disturbing scenes, I felt uncomfortable walking around.
Nice little place to stay, close to metro and several restaurants & cafes !
The first thing that strikes you about the hotel is it’s location. It’s in the Pigalle area of Paris and, if you’re not aware of this, the sheer number of sex shops and x rated shows around may be off putting. Perhaps this is just a prudish English thing though. The room we were given is quite possibly the smallest hotel room we have ever stayed in. It is possible to pay for an upgrade so we wouldn’t have had to shuffle sideways to move around the bed. The hotel was clean, the staff very friendly, and the location was close to the Moulin Rouge, Montmartre, and the Sacre Coeur. If the room was bigger, we wouldn’t hesitate to recommend this hotel (assuming being on a street with numerous unthreatening sex-related businesses doesn’t bother you).
Awesome welcome, helpful at check in and through out our stay. Room and bathroom both clean and modern. The photos are a good and accurate representation of the hotel. The beds were a little over firm for my liking which wasn’t ideal as that was the main point of booking a nights stay, nothing a few mattress toppers wouldn’t sort out. Great job guys!
Small and modern. Our room was tight but comfortable. The breakfast was great for such a small hotel in comparison to the other places on our vacation. Everything was handled efficiently. This place was perfect for a few days stay.
Not sure if it is because of France or other reason, 4 star Hotel didn't provide tooth brush and tooth paste until we ask for. And there is no coffee pack inside our room, when we approach on deck, we were literally told by deck that maybe we are not SPECIAL enough to have it instead of give us coffee pack 😂. But when we reach our room after talk, the housekeeping put the coffee pack already. I believe the first day is just missed out, not that we are not special enough just like what he say. It is minor thing but it shown that the training on 4 star hotel is not sufficient. Although it could be language translate issue, but didn't feel happy about it. For environment cleanliness location wise, it is great. But it is for particular staff, other staff is friendly.
The hotel is in the Monntmartre area of Pars and the metro is across the street. There are many restaurants in the area along with the sex shops. Be careful taking a shower as there is no retaining wall so water gets over the floor. There is a nice breakfast served and friendly personnel.
The room was very small, no room to move around, the shower door leaks water, no bar soap, requested an iron was told none is available it was given to the rest of the guests, the hotel was just painted the smell was high, I couldn’t sleep had to take my asthma medication, no closet in the room, too expensive for a tiny room, very uncomfortable, the location is good if you like a busy street, it’s open all night, would not recommend this Hotel
Great location across the road from a metro line. Super close to Sacre Coeur and Moulin Rouge and walking distance to Louvre. Cute little room we stayed in.
Besides being in the middle of sex city, it was a great location to access food and the metro. Staff was friendly and room was comfortable. However, no bathroom exhaust fan and no shower curtain made showering difficult because of the water spillage.
We chose Pigalle because of it's convenient central location, and the Mercure Hotel 9 was a perfect stay for the weekend. Plenty of amenities, a spacious room with a large walk-in shower and bathroom. Clean place, polite and helpful staff. Great location right across from the Pigalle Metro stop, blocks from Gare Du Nord train station and Sacre Cour. Nutralia organic grocery, post office and many great restaurants within 2 blocks. Don't be put off by the "red light district" stigma, unless you're particularly conservative, as there are many racy establishments in this neighborhood including the famous Moulin Rouge. The neighborhood felt safe for this non-French-speaking American, even late at night.
The property was just minutes from the Moulin Rouge. The hotel was extremely clean but the area wasn’t. Very touristy & lots of pickpockets in the area. We could see the Sacré Couer from our room which was absolutely incredible.
Room was clean though it was a bit small. The window facing the street allows the street noise in room and we could hear the noise until early morning (3:00 am). The bathroom had a curtain that allowed water to spill/splash all over. The location of the hotel is less then ideal for a family stay.
The bed is made for fat people but it was quite difficult to enter inside the shower even if i m thin...
A day before the trip I google mapped the hotel and to my surprise saw that there were a lot of adult shops surrounding the hotel, this did worry me that the area we were staying in was going to be dodgy but I have to say we had a fantastic time. The area was perfectly safe we had no problems and the hotel was fantastic. Super clean, incredibly spacious considering, everything was modern and good quality. Cannot fault the hotel at all! The only thing Id say is that we were on floor 1 on the front and it was a-bit noisy at night due to the surrounding bars but I had ear plugs and it didn't cause a problem for me sleeping. Would recommend.
Tiny toilet and room space but is ok for a single person.
Due to Eurostar strikes I was advised not to travel at the weekend. When contacting the hotel to advise of the situation they were very unhelpful and would not amend my reservation due to the rules of the booking. While i understand bookings have regulations i feel some flexability could have been given due to a situation out of my control.
A couple of days before I checked in the hotel, I messaged the hotel to request a late check out time. The hotel staff (Veronique) was responsive and assured that they have taken note of my request. Unfortunately, it seems that the request note was not communicated to the rest of the hotel staff or it was a case of failure from the hotel staff on duty that day to note the late check out request. The service could be improved if the staff had taken initiative before the guests checked in as well as the day of checking out. We felt sorry for the cleaning lady who was told to clean up the room when we were supposed to have the late check out.
Lovely staff Clean and comfy Great bars and food places close by and easy to find from metro Check out dirty dick for a yummy cocktail and cafe marlette for yummy brunch. Bouillon pigalle is tasty fast French food on a budget with fun waiters :)
Although the hotel and rooms are rather small, our stay was excellent. The staff are friendly, helpful and english speaking. If you want to experience Paris like the locals, this is a great location! It is one block from the train station and close to lots of shopping, cafes and entertainment. We walked to most everything and took the trains to the rest. Don't be misled by reviews, and guided into a tourist location or hotel, you will be disappointed. Pigelle is an excellent area for great food, shopping and entertainment. We had so much fun we barely slept, and made great friends, had amazing food, and seen most everything in our six days. We will certainly be back to Paris!
The staff, service, cleanliness, reception are all top notch, as expected from a Mercure location.
Nice hotel in a good location so long as you don't mind being by the busy road, it was quiet with the window/door closed and thankfully this wasn't the kind of hotel that feels infernally hot at all times. Bed was very comfortable, the room was on the small side, but big enough, lacking a little shelf or drawer storage but no big deal. One of the lights was out in the bathroom which made it a little dark but only a minor quibble. Overall, very happy!
Room was nice and clean, it was small but we were aware of this and fully accepted it. Nicely lit through the terrace windows. The staff were extremely nice and helpful. Right next to Pigalle station so getting around was really easy and a short walk to Sacre Coeur Basilica.
Very small rooms and unfriendly evening front desk staff.
Excellent hotel and amazing location. Good breakfast. Shahid who served breakfast was very good and gave personal attention. That said, there was a receptionist by the name Able or Abel. He was not helpful at all and lied to us saying there is train strike. We believe he did that for us to take a taxi and he could get some cut from it. Also he was rude, crude and manner less. If I owned the hotel I would think twice about having him work for me.
A great location near Montmartre. A very small room and shower room
Staff very rude. Absolutely unwilling to resolve any complaints and downright dishonest. Rooms are nice, but the housekeeping was poor. Bathroom layout really uncomfortable. The location is great for public transport, be aware of the adult shops in the area of travelling with kids. The Aircon is really good, beds a little harder compared to other paris hotels (😬). Whilst waiting to complain to front staff about a laundry issue, hear another two guest complain about break-ins to their rooms with absolutely zero interest from front desk staff. Took three follow ups with staff to find our laundry, and then woke up at midnight by unecessary phone call from staff.
I know it was in Pigalle but with a sex shop one side and a strip joint the other it wasn’t what we had hoped for in Paris. The room was also so small we couldn’t open a bag in it to unpack. We simply walked up saw the room and the combination of the two made us RE-book. The hotel declined to refund any of the 4 nights stay even though we didn’t stay for any of the nights.
This hotel is exactly as pictured. It is clean, bright and new, and the rooms are smartly designed and decorated. They are small (which is normal for Paris), we requested an upgraded Queen room. It was still small, but on a higher floor with an adorable terrace. There are plugs for a USB cord which made it very easy to plug in and charge your phone. Bathrobes, slippers, and the rainfall shower head were also nice features. The hotel is right across the street from the Pigalle metro stop and there are tons of restaurants and shops within walking distance. Yes, there are sex shops, so I wouldn’t recommend this area for families, but aside from a few shops on the main road, everything else is normal. Sacre Ceour is a 10min walk, and we easily explored beautiful Montmartre on foot. Perfect location, very cute hotel. Pastries and coffee for breakfast in the lobby was also a nice touch; staff was friendly and accommodating. We liked Mercure a lot and would recommend it.
Room size is super small. Cannot believe the size when I enter the room. Not even got the room for my luggages
Stayed for 3 nights. Excellent location very close to the Metro. Lots of café’s and restaurants nearby. Hotel staff very helpful and hotel clean and modern. Room a little small but ok for a short break. Would definitely use again
We were customers at this hotel for four nights during Feb. 28 - March. 4. When we first checked-in, the reception lady was really nice and told us that the desk beside the reception desk has free marshmallow, croissant, and water for us to eat whenever we want. On March 1st, about 10:30pm, we went back to the hotel. We went to sit on the desk with the water and food, and the reception guy there rudely questioned us several times about our room number, we answered him our room number several times. But he still insisted that we cannot stay at the table and rudely ask us to leave immediately! We were just really tired the whole day and finally got back to the hotel to get some water before we were going upstairs to our room, but the reception guy lets us feel like we were some stranger or even some homeless guy that just walked into the hotel for no reason. But we lived there for 4 nights and paid in full, we did not owe anything to the guy. I don't understand why he acts that way and being that rude to us. It makes me feel really uncomfortable. But, excluding the staff that I mentioned above, we met about over a dozen staffs there, all of them were really nice to us, no doubts about that. The hotel, the room, location, A/C, heater, shower, everything was really great! I would definitely consider staying there again, just hope NEVER to see that one staff ever again.
After you get comfortable with the area, it’s a great little hotel and the staff is wonderful! We never felt unsafe at any time and it was quiet and well located by the metro. And, as an added bonus, the money changing places on the street have excellent rates!!!!!
The hotel is cute and clean, the rooms are super small and the shower doesn't have a door so the floor gets wet everytime you take a shower. The avenue where the hotel is located is busy and surrounded by sex shops. If you are looking for a cute and clean hotel located near the metro and walking distance to many attractions, this is it. Be aware of your surroundings when walking in the area at night.
This was my first time in Paris and I choosen hotel randomly ,because I didn't have experience about it ,also we decided to spent the Valentine’sDay with my husband over there ,so I needed something no expensive and close to the center ,and Mercury Hotel met my expectations , also the staff was super helpulf , professional ,friendly and well spoken english which was important for me as me and my hunby do not know french , the room was cozy clean and really quiet regards Lucyna Lubinska
Overall good location but one of the desk staff was quite rude and asked for 15 euros tax when the booking was all inclusive
We arrived to the hotel at pigalle after flying to Paris in which the hotel was good enough to keep our bags until check in whilst we started to explore. Once we came back at the check In time of 1500 we were told that our room was still not ready and was told to wait. We waited in reception for 1 HR 30 minutes until our room was ready. Once getting into the room although it was furnished in a modern fashion the room was too small with no room to get ready or even accommodate for storage for clothes. As we were celebrating a birthday we requested a few glasses for bought champagne. The hotel refused to provide any glasses in which we had to use cardboard cups provided in the room. The best mattress was extremely uncomfortable. We woke up every morning with bad backs and necks, it would of been more comfortable to lay on the floor. Although the hotel is modern clean and tidy, it lacks many things that make your stay comfortable and enjoyable.
Brilliant stay!! Staff friendly and the rooms was clean and comfortable.
The overall stay was really pleasant. Staff are cery friendly. Only thing is they charged me 6 times of preauthorisation for 4 rooms which I still have not come back to my account. They said they released it and bank says they are holding it. Going through a viscious cycle.
It was worst stay in the hotel as hotel staff was not at all friendly and does not understand your basic requirement. i asked for plates and spoon on the very first day of my stay as my wife is pure vegetarian.So we wanted to eat in the hotel room but to my shock hotel staff said we don't have plates. Simply sorry. I booked this hotel after seeing 4 star rating but according to me it a no-star hotel at all.
some of staff is not helpful, bath room door has needed repair and staff shoud be helpful.
Great location, 3 mins walk from the station. The room is quite small, but it is very clean. The staff is very friendly and recommended very good restaurant.
Hotel was clean, great location, with decent breakfast, small room. Was extremely disappointed in their guest services. Requested directions emailed to me while I was traveling, after learning that they only arrange airport dropoff and not pickup. Called twice, first representative wouldn't listen, only wanted to talk and then told me he was "too busy", finally agreed to email men after finally shutting up enough for me to explain the request fully - never received an email. Second person, took forever to even pull up my reservation, couldn't spell for some reason, finally understood the request, said no problem - also never received an email. Of course at that point, with my time and money wasted on long distance phone calls, I figured it out myself. For the price of the hotel this should never have happened, I've gotten better customer service from youth hostels, let alone a "4*" hotel.
had a great experience. the room was clean, staff was friendly, breakfasts were great, location was good, close to Sacre Coeur and overall very active area, altho there are a number of adult shops nearby so not a good idea for a family stay. Overall we had a great experience, would definitely recommend.
the wifi here is really slow and poor, which is surprising since this is 2017... its also on a sketchy road, multiple adult stores along the road. however there arent many sketchy people on the streets, at least not in the day/evening but possibly at night. its very close to the metro (pigalle station), however be careful because there are young kids (15-16 yrs old?) who pretend to be metro attendants that help you, but are actually pickpockets. the rooms are fairly clean but they havent given water for the past two days, only the first day we got here. when i asked the reception for water, she told me "relax its just water" and kept repeating (sarcastically) "heres your water"... theres one receptionist lady whos here in the daytime whos really nice, but the rest are average/below average. we got one room with a double bed and another with two twin beds, and they are very small and barely have space to walk. the shower doesnt have a door so the water can easily go all over the floor which is so counterproductive... the rooms dont have a good view, and on a weekend night you can hear all of the people at the restaurant downstairs talking. the pillows arent that comfortable, also found some sand or something in the bed that scratched my elbow and it started bleeding... overall would not come back and would not recommend it.
The staff were friendly and helpful. The room was small by North American standard however had everything you need. Less the a block from Metro station. I recommend it without hesitation
Superb staff welcomed us to the hotel and offered to help with our stay. Tips and suggestions were very helpful. Comfortable bed and powerful shower. Great location near Montmartre. Will stay there again!
small room but in a good location to get to Montmarte, Moulin Rouge (walking) and Eiffel Tover, Louvre etc (metro underground)
Very convenient for Montmartre access however it´s completely surrounded by ´Adult´ X shops so not a ideal place if you go on Family Holidays or if you are travelling with kids. Aside of this, everything else is good, accessible to the metro station, good and clean rooms.
Great area, but surprising when we first got there because it's in the "ref light" area. Not red light like other cities- still very safe and located near a lot. Room a bit small but had everything we needed and staff was very friendly.
The surrounding area was not great
Our hotel room was so comfortable with a gorgeous view of the Sacre Coeur. Although the neighbourhood was noisy on the weekend, we still got a good sleep. Hotel staff was friendly, and room was clean. Excellent area right in Montmartre beside the Pigalle metro. I would absolutely stay again.
Dirty room at arrival, towels on floor and carnage were not collected and bed was unmade. And phone does not work. Abdu, first check in receptionist was horrible, he said I am here temporarily and do it know much. Wait to tomorrow. Another receptionist said I am here only for two days
Great city break in Paris, hotel is right on Moulin Rouge district, close to good parisian cafes
My wife and I recently had a 5-night stay at Mercure Paris Pigalle Sacre Coeur. The concierge was friendly and able to answer all of questions thoroughly. The room was somewhat small by US standards but provided plenty if you plan on exploring the city. It might not be best for those looking to spend lots of time in their room. The bathroom was nice but the door was oddly designed and resulted in some water getting on the ground after every shower (easily wiped up with a towel). The room came equipped with a mini-fridge and safe for valuables. The cleaning staff brought fresh towels and made the bed every morning. As far as location is concerned, the hotel is in a great location for adults. It is only a few meters from a metro station so getting around city by public transit is very easy. Further, the hotel is only a 10 minute walk to Sacre Coeur. The area has many adult themed clubs and stores, including the famed Moulin Rouge, so it may not be appropriate for younger children. Overall, I would recommend the Mercure Paris Pigalle Sacre Coeur for any adults that are willing to take 10-15 train rides to get to the more tourist-centric locations (Eiffel Tower, Arc de Triomphe, Louvre, etc.) or those looking for more "adult" experiences.
Comfy bed, great shower, polite staff (especially breakfast staff) and room was received clean however the room was very small. We have been stung with small rooms in Paris before and so paid double the rate for nearby hotels for this one as the room pictures suggested it was much bigger. It wasn't and we were pretty annoyed at having paid over €250 for it for 2 nights, plus the city taxes were higher than that on our confirmation. We spoke to hotel staff who said we can be moved the second night if we paid the extra. Not really ideal to move for a short stay or pay extra when we felt we had already paid a premium (similar hotels in the area were nearly half the price). As mentioned, staff were largely friendly, a good breakfast spread but the room was not particularly well cleaned the second day (old cups still in room) and wasn't cleaned until late in the day, but to be fair, we enjoyed a late check out of 12pm which was good so that would push back cleaning times. Located within a 10 min walk of Sacre Couers which is nice, but be warned you are in the middle of a number of sex shops/ shows, etc (hotel shares a wall with the Sexdrome) and the general area has gotten a little seedier than it once was. Sound proofing in the hotel is good though.
Right in the middle of the red light district, very close to Moulin Rouge and Metro. Standard rooms are very small, barely any room around the bed to move around, sink in bathroom awkward to use. Very clean, comfy bed, very tidy hotel. Staff friendly. Would recommend only the larger room types
Recently redecorated rooms to a very high standard. Good size for Paris.
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What guests love
Areas to consider
Cleanliness
7.53/10No specific mention, but presence of adult stores might detract from cleanliness perception.
Service
9/10Staff was courteous, kind, professional, and helpful.
Location
8.84/10Proximity to all amenities and attractions, though surrounded by adult entertainment.
Room Quality
8.49/10Rooms were perfect for the family.
Amenities
8.42/10Close to shops and restaurants, though breakfast was not included.
Value for Money
8.48/10Standard quality for this hotel tier.
Food and Beverage
8.03/10No specific mention, but close to multiple dining options.
Overall Experience
8.4/10A great hotel experience overall despite minor discomforts.