Oak Ray Tea Bush

Amazing location, beautiful views, friendly staff and good value for money

The mattress wasn't the most comfortable.

Manzaraya bayıldım.

Oda da klima veya harici havalandırma sistemi olmamasını beğenmedim. Açık camdan hem böcek hem maymun girişi ihtimali varken havalandırma olmaması beni çok şaşırttı.

I liked the views & size of the room

The staff felt they all had mixed emotions - some overwhelmingly friendly & some ridiculously rude, they’d abuse & talk behind our back in local language for simple requests & the worst was when 1 staff refused to wash a kids bottle !!! Also a FLAT 10% service charge on top of unknown taxes is simply ridiculous!

The staff are good at the reception and in the restaurant.

The Room was not at all okay. The beds had a bedsheet which was too thin and couldn't resist the cold. The room had a spider and there was smell from the curtains. My husband had a food poisoning from last night dinner and had vomitted the whole night. He did not come for Breakfast and he couldn't sleep in the morning bit more extra as there was a huge noise of the Industrial dryer or washing machine. The toilet was shaky. However the staff and the reception and front office were really nice and helpful. It was my husband's birthday and I asked only to decorate the bed. I did not request for a cake or a celebration. But they brought a cake lighted fore crackers from the restaurant. It was nice of them to provide these as a complimentary to the guest. However it's always better to check with the guest whether they would like those kind of celebration. My husband generally don't like to cut cakes in public and he is a person who does not like to disturb the nature. So firing fire crackers made him angry but he did not want to disappoint the stewerd and other staff so he kept quite. The Management could look into these little things and improve

Very beautiful scenery location. we enjoyed a lot. All the rooms have this beautiful mountain view. Also the tea process experience was also very unique. Appreciate all the dedication by the staff. Pretty much value to the price specially because of the location and the tea experience.

Some rooms directly below the factory is very noisy during the day. It directly impacts the clam atmosphere provided by the beautiful scenery view. Gladly staff arranged us another room which didn’t had the noise of the factory and it provided us the better calm experience.

Food,views

Not 100% clean

Location is good, and view is very nice. It is the only saving grace of this dump!

We had an awful experience here! We were given the wrong room initially and then when we were taken to the right room, it was absolutely filthy. There was a dead bird outside the sliding door, the floors were covered in dust and dirt and there was a dirty footprint in the bath. Luckily we only had to stay one night. Terrible value for money - we expected a lot more for $70 a night.

Comfortable place with nice view , friendly staff

Единственный плюс данного отеля - это вид из окна! Это действительно великолепно и живописно!

В комнатах грязно, пыльно , паутина. Полотенца грязные, белье в номере исчеркано ручкой. В столовой, где проходит завтрак грязные столы, заляпаные окна панорамные, через которые невозможно любоваться живописным видом. Пол грязный, липкий.Соотношение цена и качество не соответствует. Если вы выставляете такую высоченную стоимость за ночь , пожалуйста, поддерживайте отель на должном уровне!

We stayed as part of our honeymoon trip around Sri-Lanka. The hotel staff were so fantastic and made us feel very special. The room was wonderful and the views from the room were incredible.

I didn’t book for longer!

The view is the star of the show but has absolutely nothing to do with the hotel, we didn’t have breakfast but we did have the buffet dinner, that was all ok and considerable effort had gone to present food in an appealing and organised way. Management were attentive and quick to place people. The singing duo were good and enjoyed by the room.

I didn’t sleep at all as the mattress was old, of poor quality and uncomfortable and there was no bedding for comfort only a sheet and one pillow per person. The balcony light stayed on all night and not possible to switch off leaving the room in an eerie glow. I had to put our bags against the curtains to try and block some light. The towels are old and slippery not absorbing anything. Bathroom smelt of drains. The balcony frame was very dirty and cleaning it would be a significant improvement. From reception to our room was very long walk and up and down, a feeling of being a long way from any assistance. Ask for a room nearer to reception if you have mobility issues as there could potentially be a lot of walking and stairs.

Netjes, grote kamers, goed uitzicht.

Der Blick vom Hotelzimmer war wirklich sehr schön. Der Mitarbeiter an der Rezeption war wirklich sehr bemüht, sehr freundlich und zuvorkommend, er half uns bei der Organisation der Weiterreise und organisierte einen Fahrer für uns.

Das Zimmer ist an sich nicht schlecht eingerichtet, aber es war sehr dreckig, sodass wir uns überhaupt nicht wohlfühlten. Vieles war außerdem kaputt und gammelig. Die sogenannte Badewanne, von der aus man eigentlich einen traumhaften Blick hat, war dreckig und ranzig. Zudem war es sehr hellhörig im Zimmer. Ein weiterer Minuspunkt ist die fehlende Klimaanlage, es gab zwar einen Ventilator, aber bei einem 4 Sterne Hotel zu diesem Preis erwarte ich einfach etwas anderes. Das Hotel ist zudem scheinbar Anlaufstelle für viele Tagesausflüge, da direkt nebenan die dazugehörige Teefabrik inkl. Shop ist. Es herrscht also viel Trubel tagsüber.

Grande chambre lumineuse avec vue sur la vallée Terrasse du bar, magnifique au coucher du soleil

La musique live du restaurant

Nature vibe

Everything is perfect

Нас было 6 человек. При заселении администратор сообщил об отсутствии свободных номеров, предложил номер за 300 $. Я при нем забронировал три номера за 195 $. Затем нам показали номер для детей с раздельными кроватями,, который нас устроил, но потом администрация отеля в одностороннем порядке решила поменять номер и отправила детей в номер, находящийся в подвале. По внешнему виду номер напоминал комнату для персонала. После высказанных нами возмущений, нам дали другой номер. Короче данный отель не тянет на свою цену. Не советую.

Nice location Good food Sound of water fall

None

The food was really nice with a good variety to choose from and enjoyed every meal. The staff were extremely friendly and kind. Always ready to help with a smile. The room was spacious with beautiful view. Overall it was a pleasant and memorable stay.

La habitación con vistas increíbles. Además la atención del personal del hotel es excelente desde el principio hasta el final. Es un hotel increíble.

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Bellissima location e belle le vetrate in camera. Staff molto gentile e disponibile

Da migliorare la pulizia generale, lenzuola con qualche macchia, giroletto non perfettamente pulito, vetri con macchie e da apportare una pulizia migliore per la doccia

Lo mejor del alojamiento es el tamaño de la habitación que es realmente una suite con unas vistas de película al valle desde donde el atardecer es espectacular. Dispone de aire acondicionado y ventilador. Dispone de nevera. Artículos de aseo de calidad.

Considero que las toallas estaban algo usadas por lo que se podrían cambiar algunas por otras nuevas. Por otra parte, algunas zonas comunes necesitaban algún retoque, como por ejemplo el enmoquetado del ascensor o la zona de las escaleras. Es difícil que te recojan por aplicaciones como Uber o PickMe, tienes que trasladarte en autobús o parar los tuktuk en la propia carretera, para lo cual el personal del hotel sí que nos echó una mano.

The location facing the waterfalls.

All was good.

Las increíbles vistas desde la habitación y desde el restaurante!

Great view of the waterfall and scenic view from balcony.

We had 2 rooms booked - chose the superior rooms as thought will be more spacious and nicer but they were all on very low floors and seemed unused. Dirty Balcony in one room. Damp smell in both the rooms and brown dirty water from taps all night, no hot water in the morning didn’t work

The view alone made this stay unforgettable — absolutely stunning! From the room, you can see lakes, waterfalls, and endless green mountains stretching across a wide panoramic landscape. It’s the kind of place where you can simply sit back and relax without needing to do anything else — nature at its finest. Although I had a few issues in the room, the staff responded immediately and resolved everything, even though it was quite late. Their quick action and helpful attitude really made a difference. A truly peaceful and beautiful place. Highly recommended for anyone looking to disconnect and enjoy nature.

Место безусловно красивое. Но бассейна нету, и сразу жизнь кончилась))) шучу конечно. Место охуенное, походили, взяли машину до водопадов… лучше бы не брали)

Своего транспорта нет, регион охуительный, если бы своим путешественникам предлагали обзорку. Еда, я считаю что дорого, хотя весьма примитивная. За что там дорого платить хз(

De kamer met het prachtige uitzicht. Ook het diner en ontbijt waren heerlijk en uitgebreid.

Niets

The only thing I can say was that the bed was comfortable.

I suffered from food poisoning for 2 days from the food from the salad bar. I had severe stomach pain and vomiting. This I reported to the manager. It ruined the trip by train to Ella as I was also vomiting on the train. It was our Wedding Anniversary which I am sad to say was completely ruined. Our friends were with us and the gentleman was also ill from eating the salad. My husband and friends wife did not eat it and we're okay. I think that the hygiene standards need reviewing and that some form of compensation should be offered to me for ruining my and my husband's much looked forward to Anniversary tour.

Very beautiful location. Must visit. Very good and healthy break fast. Nice tea museum and tea factory. Loved everything about it.

Nice view from the window, comfortable bed, and an interesting tour at the tea factory.

The balcony was dirty, windows in the bathroom, balcony, and restaurant were not clean, the shower switch didn’t work, there was no stopper in the bathtub or sink, and the TV was super tiny (better not to have it at all). On the second day, hot water was turned off — no one knew why, and it took an hour to sort it out. The staff was UNPROFESSIONAL. A waiter refused to take away dirty glasses when we asked in the restaurant. Trash stayed outside our door all night — only removed after we asked twice. We gave a dirty plate from the room to a staff member, but later found it just left in the middle of the hallway, with no one around. The floor was freezing, but no slippers were provided. The curtain was dirty and stained. This hotel really needs a good, responsible manager.

Location was amazing view of puna alla, and surrounding mountain, kothmale lake is breathtaking Staff was very friendly Food was delicious Easy access to many beautiful waterfalls nearby Easy acess to the hotel since in the main road

Its better to increase the varieties of food in the buffet Need to improve the cleanliness of the wash rooms and the bath tub

Room is very comfy. Staff is very nice.

Hot water did not came continuously for more than 3 min

Big rooms with fabulous views, good buffet and great service. The manager Chaminda Bandara is extremely helpful and made our stay fantastic. Kudos to him and his staff.

New hotel. The views are magnificent and the rooms are comfortable and spacious. We opted to eat in our room because there was a big and loud event in the restaurant, but that ended early so it was not a big problem. The staff seemed overwhelmed and it was a little chaotic but it was absolutely ok for a one night stay.

Super nice view on waterfall and the lake.

Room view amazing also room size spacious

Very noisy, construction above my room and restaurant fireworks birthdays party below my room. I complained first day but third day construction banging started early morning.

I was traveling with my niece and stayed here on 25th. The staff was very supportive and offered us a two option to select a room as I requested for a twin bed room which didn't had a great view as there was a construction ongoing. Then they suggested another room which had an amazing view of Puna Ella, Kotmale reservoir and the breathtaking mountain view. We could enjoy a nice sunset scenery as well. Food was good. Will go there again.

We had just finished a day at Ramboda Falls and were looking for a place to stay overnight to avoid driving further. By chance, we stumbled upon this hotel, and it turned out to be far beyond our expectations! The view from the hotel and our room was absolutely extraordinary – truly breathtaking. It felt like we were surrounded by nature's beauty in every direction. To top it off, the dinner was one of the best meals I’ve ever had in Sri Lanka. The flavors, presentation, and attention to detail were impeccable. If you’re in this area, I can’t recommend this hotel enough. It’s an experience you don’t want to miss!

We enjoyed the delicious food and the breathtaking view.

Everything was very nice and comfortable.

The breathtaking views of the mountains and the nearby ramboda waterfall.

Can improve the cleanliness of the rooms and towels. No air-conditioning(though not required much). No ceiling fan.

Good

Fabulous view from room with balcony. Short walk to waterfall and local restaurant. Very beautiful decor.

Bed was hard, pillows were flat and only a sheet to sleep with. The TV reception was poor with bad picture quality and WiFi was poor.

the breakfast was okay the view was breathtaking, absolutely amazing.

the Bed was unconfutable for me, the beautiful bathroom with view the mountains has a bad smell, it was a shame as this was still waters that could have been dealt with prior customers arrived. the covers on the bed and the round pillows had dirty stains on them :(

The views from the rooms are amazing and the rooms are clean. A good location for stages 3 and 4 of the Pekoe hiking trail.

The rooms are adequate but in need of renovation. Very uncomfortable lighting, just one option of bright lights directly over the bed. There are building works going on outside and the hotel gets very noisy early in the morning from 5am onwards. Some of this noise is guests leaving early, but it’s also staff who should be quieter.

Location. Stunning view. Food. On site tea experience. The staff were amazing.

It’s a nice location but theirs constructions on going. No Ac or Fan . No reception at night time available. Even tho it says it’s air conditioning on Bookig.com it’s no AC

No ac or fan

Location is great ! Ample room space for two!

Washroom windows need to be cleaned ! They did not give enough Us water bottles upon request ( gave only two 500ml bottles per stay) . Usually other sri lankan hotels offer any number of water bottles during our stay ! Food was not upto the standard. Ala carte was a total mess !! First time we saw that Some indian travellers were cooking inside the rooms. 🤣🤣🤮🤮 Poor overall management

Everything

All was perfect

Location and view fro room was excellent

Bathroom conditions(sink and tape were not properly working)

Nice hotel with an amazing view. We got a free gift of Ceylon black tea.

Staff could have been a bit less engaging.

The view is amazing

It’s clear this hotel is in a desperate need for big renovation and a deep clean. Maybe 10 years ago it might have been good. The lobby / bar is not cosy at all : just a big empty entrance hall.

The view was super nice, the food in lunch was great. The location is very near to waterfall. The staff were friendly with us all the time. And the gift i received when i was leaving the place, it was wonderful way to say goodbye.

I prefer if it has AC condition.

Thanks to Mr. Pubudu in front desk for his support during my stay, the hotel is in an imazing location, literally imazing, value for money

The bathroom need maintenance for the shower head, and the sink doesn't drain the water properly

Location

No air conditioning

The location of the hotel is incredible. AC, hot water, delicious food and helpful stuff! Highly recommend!

Best hospitality Excellent service .we are in room number 204 ( Arrival 22.05.24 ). Such a beautiful view .wonderful kind hotel starf members .i would like to invite to all come and stay at Oak Ray Tea Bush hotel Ramboda .

The staff and their hospitality, Ajith and Pubudu have been exceptionally supportive. The view from the room is breathtaking, a waterfall can be seen from the room and also the Kotmale reservoir from far. A great morning experience as you wake up and walk to the balcony, misty mountains are stunning. Nice comfy beds as well.

The hotel needs an uplift, specially the room window glasses need a cleaning to give the best viewing experience to the guests

Fabulous View Fantastic Club Sandwich

Great view

Nice place with good view

Nothing