Edge Hotel Washington Heights vs Similar Hotels

Rooms are described as clean but often small; complaints about thin walls, awkward/slamming bathroom doors, occasional lack of fridge and minor noise issues reduce the score.

Rooms were described as smaller with some light issues, but generally acceptable.

Mixed reviews about room comfort and mostly small sizes justifying a slightly lower score.

Mention of old aesthetics and poor room conditions.

Multiple reviews explicitly call the room and bathroom clean; overall house-keeping praised though one guest noted sheets changed less frequently and one isolated spider incident.

Some reviews noted cleanliness issues, including malfunctioning TV and Wi-Fi problems.

Numerous reviews mention issues with cleanliness, including dirty toilets and poor maintenance.

Multiple reviews mention unclean rooms and lack of proper housekeeping.

Many guests highlighted the excellent location (walking distance to Columbia/NewYork-Presbyterian and very close to the subway), ideal for hospital visits and easy Midtown access.

Convenient metro access and proximity to attractions, though some find the area less appealing.

Positive mentions of excellent location close to attractions like Central Park and Times Square.

Location is frequently praised as convenient and ideal.

Staff repeatedly described as exceptional, helpful and friendly (printed documents, responsive desk service, specific praise for staff member Luis).

Many guests praised the helpfulness and friendliness of the staff.

The staff were described as friendly and helpful, especially at check-in.

Several reviews highlighted excellent service from staff.

Limited F&B: free coffee/tea in lobby and a convenience shop appreciated, but multiple notes that breakfast is not provided and no in-room fridge by default for some rooms.

Breakfast praised, as well as the nearby restaurant for quality and pricing.

Positive remarks about the restaurant in the hotel, although not extensively reviewed.

Proximity to various food options positively noted.

Positive mentions of free coffee/tea in the lobby, a basement common area with microwave and disposables, a small convenience shop and on-demand fridge service indicate good basic amenities.

Positive mentions of on-site restaurant and complimentary drinks enhance the experience.

Certain amenities were noted as inadequate or malfunctioning, such as elevators and missing kitchenware.

Facilities like heating and water pressure noted but missing items like fridges.

Several guests call it great value and recommend it, though a few mention rates being high and limited included services (no breakfast for some), resulting in a generally positive but mixed rating.

Guests felt they received good value given the rates and breakfast options.

Several comments indicate that the hotel is overpriced for the experience provided.

Some mention it's overpriced for the quality received.