Holiday Inn Express & Suites Mexicali by IHG vs Similar Hotels

Rooms are described as spacious, comfortable, and upgraded.

Room size and features received positive mentions, though cleanliness detracted from overall sentiment.

Issues with room maintenance and comfort, including uncomfortable beds and locked rooms.

The room quality received praise but encountered issues with air conditioning.

Reviews highlight cleanliness positively, with mentions of clean rooms and common areas.

Several reviews mentioned unpleasant odors and dirty mattresses, indicating a lower sentiment.

Several reviews mention poor cleanliness, including dirty bathrooms and untreated mold.

There were mentions of the carpet not being vacuumed and greasy spots.

Multiple reviews commend the hotel’s convenient and safe location.

Guests highlighted the great location, close to attractions and amenities.

Multiple reviews highlight the excellent location, being close to various amenities and walking areas.

Good location with walking distance to many places and staff being welcoming.

Staff is frequently described as friendly and attentive with no significant negatives.

Multiple reviews praised the friendly and helpful staff, indicating excellent service.

Mixed feedback on service; some guests reported friendly staff while others experienced rude interactions.

Standard service quality for a hotel of this rating with some positive mentions but also issues.

Dining options received mixed reviews, with some stating limited buffet choices.

The breakfast received multiple positive reviews, indicating satisfaction.

Lack of offerings; missing coffee options and inadequate room supplies were noted.

Breakfast service faced issues; cold food and limited selection were mentioned.

Amenities like the pool and evening coffee were appreciated, but some items like older computers and no smart TV were pointed out.

Guests appreciated the hotel amenities, including breakfast and pool facilities.

Lack of basic amenities like clean towels and functional rooms noted in several reviews.

Missing a pool and mentions of outdated TV, but has a gym and rooftop patio.

Some guests mentioned higher prices for the category; however, overall value was decent.

The overall sentiment suggests good value, especially with the included breakfast.

Some consider it a good value, but others felt it fell short for the price with low-quality features.

Comments indicate fair value but issues with service and amenities affect perception.