Great Western Hotel Aberdeen

No breakfast provided

A fire alarm in the middle of the night with no staff or instructions once we were outside. Guest had to alert the fire service. Luckily, no fire.

Bed was very comfortable. Location was very convenient for accessing other parts of Aberdeen. Room is dated, but I didnt mind that given the price.

They don't serve breakfast. There is no lift. Parking is incredibly limited - I was advised to park on double yellow lines outside. Which I had to do the second night. The second day, there was nowhere to sit outside the room as the bar area was locked and no staff were around. Accomodation access door is at one of the bar smoking areas with a horrible smell. Noise from the TV in the room next to me was loud. No one came to reception (after calling the doorbell and waiting) when I wanted to check out so I had to just leave the key.

Great Staff

Dated but clean

Good parking. Food was excellent.

Can get busy and noisy

How friendly and approachable staff were. Thanks to jane amd her team. Busy bar but the noise didn't carry throughout the hotel which was great. Would stay again done the job for a one night stop off for a family party in Aberdeen

Only big criticism was the cigarette stubbs on the balcony

Very unclean dusty tired looking

Location

Very dirty rooms, look like they are never cleaned properly. Tired decor, wallpaper painted over and peeling off walls, dusty, foul smell in the bedrooms.

Alisha was amazing. My flight landed super early and they let me in the room to change for an event. She went out of her way and actually made up the room herself. You need more Alesha ‘s

Overpriced

it has everything you need, Bar, great food, pool and friendly staff...

Easy friendly stay, rooms have all you need

Nothing

Had our own wee Balcony area to enjoy!

The Shower heads need looked at. Seemed to spray more water out of the shower and hitting the floor rsther than in the shower itself. We tried moving the shower head but still same problem with the water spurting out in all directions.

Fantastic food and even more fantastic staff. Chris could no more to experience a day to remember.

Location

No cot bed. So many stairs even and doesn’t highlight this. One towel when booking 2 adults and one child for the room.

The staff are very friendly however the rooms are very dated. The club was also a good laugh with a lot of colourful locals

lovely balcony

no air conditioning

Nothing

Double booked turned up no room

Locations nice, staff friendly, bed comfy.

Noise level - above a pub and was incredibly loud singing/shouting etc from people downstairs until 1am, we hardly slept. Prolific black mould in bathroom that had clearly just been painted over, so we only realised that it was there once we had showered.

Good food nice room comfy beds. Lovely staff

No hot water and the shower flooded the floor and towels and clothes. No Matt or extra towels to soak up the water

Went for a family dinner. Service really slow . When food came out fish was burnt . Curry was tasteless . Only 2 staff doing bar and serving food.

Nearly revamped

Room smelts slightly musty/dampness issue But it’s an old stone building so to be expected

It is well located with a small car park and plenty on-street parking which was important to me. The staff were really friendly and helpful.

Restaurant and Bar

Very steep stairs. Room had no windows only sky lights

Excellent service recommended very good place

Schönes Haus in super Lage. Restauriert und Bar hervorragend.

Einen Kleiderschrank gab es keider nicht, so dass wir wortwörtlich „aus dem Koffer“ leben mussten. Die Zimmer waren sauber, ebenso das Bettzeug, aber leider löste sich in der Dusche an mehreren Stellen das Silikon und schimmelte schon leicht an anderen Stellen. Die Lüftung im Bad war ohne Funktion. Personal bakamen wir nur beim Einchecken zu Gesicht. Nach kurzer Enweisung und Schlusselübergabe war das Gespräch auch achon beendet. Die Dame am Empfang hatte scheinbar einen schlechten Tag, denn als unsere Tochter um ein „bitte nicht stören“ Schild für ihr Zimmer bat, wurde ihr gesagt, dass man nicht wisse, ob es nich irgendwo eins gäbe, aber man würde auf die Suche gehen und es „extra für sie“ besorgen!

Comfy room, good facilities and good location for my purposes. Staff very friendly.

The room overlooked the beer garden and was very noisy at night and into the small hours (someone emptied the empties at 2am).

The hotel itself was reasonably nice. Bed was comfortable, shower was lovely.

I didn't realise there was a sports bar at the location. As my room was on the first floor right over the bar the noise from the bar was loud enough to keep me awake the Friday and Saturday night.

Nice big windows, clean towels, free parking on the street. Is a favored place among local oil rig personnel.

Hotel is above a pub/restaurant. They smoke below the windows of the pub. Music played until 1am. Squeaky floors. Shower head half clogged so you can’t really shower well.

Good location

Maintenance of rooms could be better we had issues with the tv and 2 of the electrical sockets

The room was spacious with an en-suite bathroom, check-in was simple, on-site parking was limited and taken up by staff, street parking was sufficient and close. The hotel is in a quieter neighbourhood and it does not matter which way the room faces,, it is generally quiet.

The bathroom shower had not been cleaned in a while. While the bathtub-shower was OK, as good as these things can be, the shower head was really quite filthy. The room was above the restaurant/pub section of the hotel which came with some noise, it was n't bad but still audible. The pub closed soon enough and by midnight there was practically no noise anymore.

Breakfast N/A Location good

Needed some coat hooks Tv audio buzzed loudly Wardrobe & hangers poor No fridge No microwave

Location was ok, beds were comfy

Room was very dirty, bathroom had mold in it. It was super loud every evening up until 1am from the pub that was right under our window - lots of drunk people shouting. Area and hotel felt unsafe. There was a terrible smell in the hotel hall and in the actual room.

It was convenient to the city centre Bed was comfortable

Room was quite small. Very noisy extractors throughout the night. Lots of stairs to get to my deluxe room. Very small car park, no more than 5 vehicles could park.

Great location

All good

I lovely hotel in a great location for our needs. We met friends for meal the staff where lovely the menu could do with a bit more choice. The only problem I came across was the mattress was too lumpy. It could do with being replaced. We stayed in the superior rooms so we where away from the noise as we where on the top floor

Lovely clean room, ideal location for us. Staff very friendly

The mattress needed changing didn't sleep very well. Good food but not alot of choice.

Good location, easy to park nearby. After the bar shut very quiet and easy to sleep, perfect for if you just need a place to crash

Very hot and musty room. Marks on walls. Bit rough around the edges generally

Great location. Friendly and helpful staff. Good value. Beds, linens and towels were exceptional. The coffee, tea and kettle in room were nice. As I am an older traveler, I would have appreciated a mirror (in the bathroom) which I could see my face in (it was very high on the wall). Also a grab bar in the shower. All in all, a very pleasant stay.

Very friendly, great room with balcony and in walking distance of centre.

Nothing I didn't like.

The area is in a beautiful part of Aberdeen, with a short walk to the centre with its pubs restaurants ect, no problems with parking on the roads near to the property

Property is clean , good restaurant / bar , I had to leave early due to cancellation of work on the following week , so I did not stay on the planed Friday, Saturday Sunday, just a small issue with a possible refund of Saturday Sunday, apparently I was supposed to sort it out with booking.com as I was politely told by the manager over the phone the following week, see how it goes, but everything seemed professional in manner 😀😀😀😀

No breakfast

Friendly helpful staff

No breakfast

Comfortable clean and friendly

Nothing all good

Al check out non c’era nessun posto in cui lasciare le chiavi della stanza, non sapevamo dove lasciarle e non c’era nessuno che ci rispondesse al telefono.

Great sized room with a balcony. Clean and well appointed.

The restaurant was nice, food was enjoyable and a great menu.

The check in process was poor. There was no lift to upper levels and the room wasnt particularly clean or modern. I opted for a balcony room but it wasnt nearly as exciting as described.

Nice bar and big clean room.

There was a load rattling and banging noise throughout the night - sounds like it was coming from the 2nd floor. My brother was on 106 and i was 111 and we both heard it. Think it may be the central heating pipes. Worth a check as it was noisy and kept coming back.

Staff were excellent. Helpful and cheery. Food in the bar was 5 star. Room is decent and clean. Shower was perfect

Good location and staff very friendly

The bed wasn’t comfortable and the bathroom although it looked clean there was a lot of mold

bar area and location

room was a bit cold and could do with an upgrade

N/a

The room was very tired. No chair at table. Distinct lack of electrical sockets, left with a dangerous extension lead, which we got replaced. Wardrobe shelving very dusty.

Location transport

Nothing

Friendly staff

The location

Everything was Excellent.

Decent location, short walk to city centre

The main entrance to the reception is also the smoking area for the bar so when me and my son checked in we had to make our way through a lot of smokers to get to the reception - not a great start. The reception is not manned so we had to wait a long time for a member of staff to check us in. The room was tiny, literally just big enough for a double bed, with the windows high up so you couldn’t look out of them it felt very much like a prison cell. Although the room was clean(ish) the carpet was covered in strange stains which made me feel abit sick as they looked like shit. The room/bathroom was extremely dated. The hotel was very very hot - no air con so we had to keep our windows open all night, however the smoking area was directly below us so all the smoke would travel up into our room so the room smelled like cigarettes all night. The walls are so thin you can hear every conversation being had in the rooms around you this got worse at night once people were sleeping as we could hear loud snoring all night. As the hotel has a lively bar in it, it is extremely noisey until midnight. Then after last orders, there’s a lot of doors slamming etc with people going back to their rooms - the loud noises didn’t stop until after 1am. The toilet didn’t flush very well and the temperature of the shower was very hard to regulate! The hotel doesn’t offer a breakfast which I thought was very strange, especially for a hotel that has a restaurant. The off- street parking they offer is terrible and doesn’t feel safe, I in fact preferred to park my car on the street on this occasion.

In het hotel was geen ontbijt (van te voren bekend). Onder de kamers was een cafe (enige geluid), verder geen positieve dingen. Locatie t.o.v. de stad was prima (aantal bushaltes). Verder bij vrienden in dezelfde straat, waar wij op bezoek waren.

Geen ontbijt helaas en ook geen schoonmaak/ schone handdoeken bij een verblijf van 2 nachten. Dat was matig.

Location

Wallpaper hanging off the wall No coat hangers Noise from bar until 01.30

Location was ideal for an event we were attending nearby. Lovely big shower.

The room was very dark with a lack of mirrors. Could do with a full length mirror somewhere for drying and styling hair. No breakfast.

Convenient location . Lovely evening meal

The set up was odd . Seems like the bar and restaurant are the main business and the rooms are just an add on. No staff around in the morning and no breakfast available

Great location. Free parking. Had a room with a balcony which was nice. Comfy bed and good shower

Nothing

Absolutely horrible hotel...unfriendly staff reception always unmanned....the room I had on top floor you couldn't swing a cat in it...my company booked me a week's stay I didn't even stay 1 night horri le horrible horrible......avoid at all costs

Clean rooms nice staff

all good

Staff in bar were nice

To start with it has a very small car park. There was no receptionist as such just a lady from the bar came to check us in and she didn’t know how to work the computer so took a while to actually get checked in. Once in the room the floors were so creaky. We were on the second floor so nobody above us but felt sorry for anybody below us as you couldn’t help but make a noise when you walked across the floor! The room itself was very basic and we hadn’t paid cheap for it either! The bed was small and so was the quilt. There were two pillows each but they were flatter than a pancake!! The toilet seat kept moving anytime you sat down. There was no fridge and hardly any supplies in the room. There is no breakfast served at the hotel despite them doing evening meals. The staff in the bar were lovely but that was about the only good bit about this hotel. Safe to say I won’t be staying here again unfortunately!!!

Great location in relation to my nieces house, made visiting very easy. Easy access to the bus routes for getting to and from the city centre. We enjoyed the use of the pool room, just off the bar area. Found a few cafes, within walking distance for breakfast.

Unfortunately while we were staying the fire alarm went off at 4am.......but safety first we were all out. Thankfully it was a false alarm and got back to bed for a few hours. Staff were great.

Great atmosphere

Staff smoking out back and blethering told them to keep noise down but he wasent interested didn't get much sleep

Off street parking for free! Live music free!

Slightly out of the action area but workable.

We were staying in the area and visited after many years. The prices were reasonable and food tasty enough. Staff friendly and we got more drinks in the bar after our meal.

Locatio

Location

Great location very friendly

The bed was shall we say very springy

Food was good, and perfectly clean

A bit tired and needing updating