Parque Centro de Convenciones
Parque Centro de Convenciones, San Juan, Puerto Rico, United States of America- Park
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Modern Comforts and Convenience
Swimming Pool and Terrace
Indulge in relaxation at our swimming pool area, perfect for both adults and kids. Enjoy the beautiful terrace for a tranquil evening under the stars.
Well-Equipped Rooms
Experience luxury in every room with a flat-screen TV and a coffee machine. Some rooms even feature a cozy seating area for unwinding after a long day of exploring.
Convenient Location
Located in the vibrant Convention District, our hotel is just minutes away from Condado Lagoon and Old San Juan. With a 24-hour front desk and a business centre, we ensure all your needs are met seamlessly.
Book now for an unforgettable stay at Hyatt Place San Juan - City Center.
Check-in from
04:00 PM
Check-out by
11:00 AM
Parking
PAID
Children
Allowed
Pets
Not allowed
Sleeps
Up to 4 guests
3 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
29 sqm
Bay View
In-room amenities
Sleeps
Up to 4 guests
3 adults · 3 children
Beds
Queen bed (151-180 cm wide)
Room details
34 sqm
Bay View
In-room amenities
Sleeps
Up to 4 guests
3 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
29 sqm
In-room amenities
Sleeps
Up to 4 guests
3 adults · 3 children
Beds
Queen bed (151-180 cm wide)
Room details
34 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Sofa bed (Variable Size), 2 Queen bed (151-180 cm wide)
Room details
34 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Sofa bed (Variable Size), 2 Queen bed (151-180 cm wide)
Room details
47 sqm
Bay View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Sofa bed (Variable Size), 2 Queen bed (151-180 cm wide)
Room details
34 sqm
Pool View
In-room amenities
Sleeps
Up to 4 guests
3 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
29 sqm
In-room amenities
Sleeps
Up to 4 guests
3 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
29 sqm
In-room amenities
Sleeps
Up to 4 guests
3 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
29 sqm
In-room amenities
Sleeps
Up to 4 guests
3 adults · 3 children
Room details
33 sqm
In-room amenities
Sleeps
Up to 4 guests
3 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
29 sqm
Pool View
In-room amenities
1 King Bed and 1 Double Sofa Bed
Soundproofed room
Layout - Separate living room
Internet - Free WiFi 25+ Mbps
Entertainment - 48-inch LCD TV with premium channels
Food & Drink - Mini-fridge, coffee/tea maker, and free bottled water
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Free local calls, twin sofa bed, and safe; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
3 adults · 3 children
Beds
King bed (151-180 cm wide), Sofa bed (131-150 cm wide)
In-room amenities
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
Sofa bed (Variable Size), 2 Queen bed (151-180 cm wide)
Room details
35 sqm
In-room amenities
Sleeps
Up to 4 guests
3 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
29 sqm
In-room amenities
Sleeps
Up to 4 guests
3 adults · 3 children
Room details
33 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Piscina
Quarto térreo e barulho rua
The staff was so friendly! We loved the pool specifically - my son was in it constantly. The breakfast was also helpful. We would recommend it to anyone in the area looking for a family friendly place to stay! We also loved the coffee shop on the property.
The pillows were not very comfortable. The location was fine, it could have had a bit more walking distance but we had a car so it was absolutely doable.
Todo y comodidad
El precio , para una noche ya que realmente uno no disfruta el hotel un día completo ya que el chek-in es alas 4pm y el check out es alas 11am ??
El servicio en el área de la barra de la piscina
La limpieza y los cargos adicionales no notificados que me cobraron
The property was designed modern and beautifully, it made me feel fancy. I liked that there were lots of seating options.
Localización y comodidad
Location. Plenty of space in room.
N/A
La tranquilidad, limpieza y servicio.
El aire del cuarto no se sentia muy frío y el cuarto no tenía microhondas.
Comodidad
Location and breakfast
Beds
Everything
N/a
Todo el personal amable el desayuno mucha variedad
La Picina necesita más limpieza
Si ubicación es excelente el personal muy amable y atento en general el personal es de lo mejor las áreas comunes están limpias
La limpieza de las habitaciones lamentablemente están en pésimas condiciones en general No importa cuantas estrellas sea un hotel si logramos tenerlo limpio atraerá mucho turismo
The staff and location.
The hotel itself is old, dirty and mispriced for the stay. On arrival, I noticed crowded, dirty carpets on our floor. The debris that I noticed, papers, dirt, small items, wrappers etc, were still there when we checked out. The room also was not really clean and showed serious signs of dating. under the ottoman I found some dirt from hiking shoes that the cleaner missed when he or she cleaned the room. The dresser drawer was noticably broken with one drawer not closing all thge way. The furniture all around had a number of nicks where the verneer started to fall off. The shower made a terrible rasping sound when opened. It was a cheap looking room that reminded me more of a motel that you crash in off the highway. Overall, the hotel is dated, unclean, overpriced, and not terribly comfortable. I was profoundly shocked it had the Hyatt name on it - even at that level. The breakfast, cheap/subpar. Outside, the pool area was also unkept. Towels everywhere with no staff keeping the place in order. The pool itself was too shallow for any real swimming. It was not advertised as a wading pool, but that is what it was. The children's play area, something that I was looking forward to for our kids, was too cold, too rusted and too old. It, too, like the rest of the hotel besides the entranceway was in need of renovatiion. I would never recommend anyone stay there. For the price, there are much better options nearby.
Su comodida la amabilidad del personalidad
Todo super bueno no hay nada negativo q decir
Me encantó su ubicación muy céntrica, su personal muy atento y sus instalaciones muy cuidadas!
Deberían de ampliar el menú del desayuno
lots to choose from
fried foods
El hotel es super limpio, ubicacion excelente.
Todo me gustó
Tiene estacionamiento, buen desayuno y ambiente tranquilo. Personal muy amable.
Todo estaba bien
El trato fue muy bueno, nuestra recepcionista todo el tiempo muy atenta y además muy servicial Su nombre era Doriam
Bed was not comfortable at all, quilt/comforter was worn out. Will never use this place again . Old fashioned tv doesn't have Netflix or other channels.
Need new comforter, pillows and tv and Netflix Amazon or other movie channels
The pool is nice
The fridge didn’t work in the room … paying for parking every night
Price and location.
Dirty floor at the room. Poorly maintained room.
It was clean, centric and the staff was very polite
We came in quite late at night and the check-in was smooth. The staff and the food were also very lovely.
Nothing I can think of.
El personal es muy amable, accesible a muchos lugares, desayuno delicioso.
No tengo quejas… te ayudan a solucionar los problemas que tengas
Amazing and helpful staff Comfortable beds Convenient location
Breakfast was just ok, bacon was cold
Neat room and great customer service.
There was a continuous humming sound in the room, likely from the air conditioning system. The noise was quite loud.
El desatuno muy bueno
Very nice clean quiet!
Me encanta todo
Todo súper bueno
Excelente servicio!
El desayuno y las habitaciones. El personal muy atento en todo momento.
Me gustaría que la estancia incluya el precio del estacionamiento.
El cuarto estuvo muy cómodo, pero el baño no estaba tan limpio, la ducha tenía un poco de hongo entre las puertas, los cristales tenían residuos de jabón y agua y tenía pelos el lavamanos. Todo estaba organizado pero daba aspecto de que alguien con el cuarto limpio hizo uso de él.
La piscina estaba muy llena y no pudimos hacer uso de ella por qué no había espacio, el agua estaba muy blanca y el área de niños las chorreras estaban un poco deteriorada y con hongo. Tampoco había estacionamiento y tuvimos que pagarlo por estacionarnos en una esquina muy incómoda Solo fuimos a dormir.
Almost everything
The quick the time fly
Cuarto
The breakfast
cereal
cold milk
Pool and breakfast
It was expensive !!!
Easy check-in
Si
Las condiciones de la piscina no eran las mejores. EL agua turbia. El piso alrededor está sucio. El parquecito de niños necesita ponerse al día.
Apenas a localização.
O check in. Chegamos às 17h30 e disseram que o quarto não estava disponível ainda. No quarto, o ar condicionado era impossível de controlar. Ou era muito frio ou tinha que desligar. A ducha do banheiro era muito fraca. O café da manhã era sofrível. Poucas opções de pães, poucas frutas, opções quentes muito ruins, café muito ruim - com gosto de requentado.
Me encanto todo la comodidad el desayuno la piscina todo
Todo me gustó
Great accommodations, good price point, really liked the breakfast! The pool area looked awesome though we did not have time to use.
Nothing
VERY NICE
NOTHING
Solo estuve un dia pero muy bueno y los desayunos muy bien
Todo muy bien
Ubicación
Todo bien
Everything Beautiful
Limpieza , trato personal
El alza de precios
Everything was great
I didn't like the fact that my room was not ready by checking And had to wait an hr
La ubicación y piscina
N/A
Staff was exceptional! Everything was perfection!
I did not like that I had to leave!
Todo y el personal
Nada de queja
Todooooooo servicio desde que uno entra a recepción
No tengo ninguna queja
Absolutamente todo
N/a
Todo excelente
La ubicación y comodidad!! El desayuno muy bueno todo. El personal muy amable.
Deberían habilitar para poder conectar aplicaciones de películas.
El trato del personal.
La guagua no estuvo a tiempo decian cada 30 min esperamos mas de 1 hora y no llego
Location.
Had to wait for room to be cleaned, more guest than breakfast area could hold.
Todo desde el cuarto la amabilidad del personal siempre disponible las facilidades
Las horas de entrada y salida y pagar estacionamiento
La ubicación y vistas
Saludos La reserva se realizó con mucho tiempo de anticipación, al momento de llegar al hotel , que by the way llegue a las 5pm para el prom de mi hijo. La recepción me indica que tengo que esperar pq la habitación no estaba limpia. Tardaron y mi hijo llegó tarde a su recepción. Creo que debieron tener un poco de empatia y seguir las reglas de check in. Y adicional en los tres dias jamás entraron a la habitación a limpiar. Tuve que llamar a recepción para que fueran a botar la basura.
Rooms were very clean and comfortable. It had a very good hot breakfast buffet. There was a nice outdoor swimming pool with a children’s slide with a pirates’theme. There’s also a shuttle to several downtown locations. Location is close to Condida beaches.
No dislikes.
It was a beautiful location, room and stay
Desayuno
Nevera,aire
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.51/10Some reviews indicated cleanliness issues such as outdated blankets and room cleanliness not meeting expectations.
Service
9.48/10Majority of reviews noted the staff were friendly and accommodating, though some experienced long wait times.
Location
9.52/10Many reviews praised the location as convenient, especially for nearby attractions.
Room Quality
8.47/10Some rooms were described as dated and issues with comfort, including uncomfortable beds.
Amenities
9/10Facilities such as the pool and pet-friendly policies were appreciated, despite some mentions of limited offerings.
Value for Money
7.96/10Several reviews highlighted high prices and lack of value for the price paid, particularly concerning service.
Food and Beverage
8.51/10Breakfast offerings received mixed feedback, with some positive mentions but also concerns about availability.
Overall Experience
8.98/10Overall positive experiences were recorded, balanced by several critical comments on specific aspects.