Highlanders Hotel vs Similar Hotels

Mixed/negative: shower positioned above the toilet and rooms on higher floors (must climb to level 3) — detracts from room comfort.

Issues with soundproofing and some rooms being dark.

Hotel has seen better days; issues with amenities like the TV and blocked bath.

Some complaints about comfort and maintenance, but generally satisfactory.

Not mentioned in reviews — standard cleanliness expected for this hotel tier.

Several reviews mention dampness and mildew, affecting overall cleanliness.

Significant hygiene concerns noted, particularly regarding breakfast items.

Consistently mentioned as clean.

Positive mentions: 'Ligging' and 'Nearby to shops' — location is a clear strength.

Central and strategic location highlighted positively in reviews.

Great location with lovely views and close to attractions.

Perfect location noted in multiple reviews.

Service not mentioned in reviews; assumed generally adequate. Score slightly increased to balance lower scores in Amenities and Room Quality while remaining consistent with overall positive satisfaction.

Friendly staff and helpful service mentioned in multiple reviews.

Staff were nice but communication issues occurred; generally average service.

Standard quality for this hotel tier, no specific complaints.

Not mentioned in reviews — assumed to match the target overall rating.

Complimentary snacks and beverages available, positively noted.

Breakfast quality was poor with hygiene issues; significant room for improvement.

Standard quality for this hotel tier, no specific mentions.

Negative: no lift/elevator reported in multiple comments, which is a notable amenity shortfall.

Free coffee, tea, water, and access to a lovely garden highlighted in reviews.

Some amenities are outdated; needs refurbishment.

Some amenities lacking, but overall acceptable.

Not mentioned in reviews — assumed to match the target overall rating.

Mixed feelings on value; concerns over pricing compared to room quality.

Prices higher than before, not fully reflective of current offerings.

Generally perceived as good value for the services provided.