Sultanahmet Milan Hotel&SPA

Nothing to like

Dirty not safe and worries experience Please don't leave your value stuff in the room They stoled my money 20k and played with camera

The day staff were really helpful

Room was tiny. Bathroom shower holder broken, shower doors dont close, panels were loose. Basin is literally crammed in a small space so washing your face/brushing teeth was a struggle. Coffee machine is a kettle which i had to ask for with no cups or coffee. Fridge does not work in any rooms. No hangers or drawers for clothes. AC goes off after 15 minutes. Cannot sleep as area full of people who talk outside until at least 3am. If open window room smells of smoke so have to sleep with smoke inhaling. Location is close to POI but the hill is very very steep 12mins on your life. Room service has to be asked for. Breakfast is a waste literally baguette cut with spreads, boiled eggs, cold fries, cold onion rings, dry cucumbers, other salads that did not look appealing and it is the same everyday so unless you like chocolate bread you will be eating out.

Value for money, ticks all the boxes on a basic level.

It is too far away from the touristic area (blue mosque etc ) the steep walk is not for the faint hearted!

The staff were friendly, and helpful and were able to offer good advise as to getting about in the city to see the attractions. The airport transfer service service offered through 3rd party was a bit expensive, so did not take it. We had to leave early the staff offered us a limited breakfast which was a nice gesture.

The place was a bit dated and the spa facility was not available although it was advertised. Not sure if it was being refurbished or closed permanently as was told that it was not available for few months prior. The location was on the side street and was a bit far from the metro and about 15 plus minutes to blue mosque area., The walk was very up and down in order to get to it, as we had a baby buggy it was a bit of a challenge.

The hotel is situated in a good location. Food etc is near by.

The hotel was absolutely rubbish. Dirty, pretty much everything was broken. Things wouldn't work properly. Nothing organised. Also had my money stolen from my bag while the nag was in the room.

Very clean, staff were very friendly & helpful

None

Great location to get to main attractions and shopping places

Very clean

Not very clean, also location is okay. The staff members were excellent as well as the breakfast.

Not very clean, the bathroom wasn’t clean as well as the cupboard. There was also an old dirty bottle on top of the cupboard

Terrible hotel mattresses poke into you, cats n birds congregate at the room windows n r very noisy and very bad location have to walk up a steep hill to reach tourist sights however staff were friendly

Beds, claustrophobic tight hotel, breakfast was terrible no safe for valuables in hotel, no soap or toilet paper in shower, thin walls can hear everything

Rooms very spacious and very confortable beds. Felt very safe & secure in the hotel as staff were very welcoming & friendly. Will definitely visit istanbul again & stay in this hotel.

distance from places to visit

it is not cleaned, the trash, towels or anything else in the room is not changed. The fridge doesn't work, it's very noisy, the bathroom door is broken, the shower cabin door was missing. the curtain rod was broken

Det var spännande

They gave me a small room asked multiple times for bigger room. They kept telling me tomorrow after my few days were over I checked into a better hotel.

The property was very dirty, small and extreme smell of uncleaned items. No air-conditioning at all, no windows to open, the breakfast was not great, cups were not cleaned. I've never ever thought a hotel like this, please do NOT deceive people. The first night I couldn't sleep at all, when I spoke with reception they said they've a general air condition issues. I'd like to process a formal complaint and would like to receive fully refund.

super hotel am super satisfied. they are customer friendly and caring and help you if you need something top service

Small bathroom size Blanket quality was extremely poor Towels were dirty

Genel olarak temizlik iyi değildi tuvallete kıl saç vardı çöpler pis çöp kovaları kırık duş yerinin camları pislik içinde ayna bile silinmemiş daha önceki konaklamadan kalan kullanılmış yarım sabunlar ws vardı insanlar Güler yüzlü fakat yabancı kalan saysı fazlaydı Suriyeliler doldurmuş oteli otelin konumu mahallesi aşırı derecede pis pek tekin yer değil aile için ve çiftler için uygun değil benim görüşümce fiyatı uygun fakat biraz daha fazla verip temiz bir yerde kalın derim ben yataklar ws bunlar da pis di otel gecelik aciliyetten iş görüp çıkmaya uygun sadece benim görüşüm

Jag hade haft underbart resa

I do not recommend anyone to book this hotel. There is no TV, no air conditioning, no parking. The place is not suitable for travelers

Malheureux coronavirus

cok dar odalar iki kisi asla sigmaz wc banyo asiri daracik.

All'arrivo mi ha mandato via perché doce di non avere camere.

Ingen rengjøring av rom ,dårlig mat ,ikke kaffe etter frokost ,ingen morgenkåpe som står i reklame ,ingen mini bar,men ett stort pluss forvbeliggenher

Really good location , stayed here for a week with my parents and the hotel staff and owner was fantastic The hotel is located about 20 minutes walk to the amazing blue mosque and topcapi museum There are so many shops around the hotel you don't need to go anywhere else . You don't need a taxi as everything is walkable this area is for the locals so prices are amazing did not like the grand bazaar all over priced for tourist where as the hotel area kumkapi is not over priced is all for the local people yes it is noisy etc but what do you expect when you are in the middle of everything good food fruit drinks around We got a taxi from Istanbul airport to the hotel which was so easy 40 minutes and it was only £30 would recommend this hotel even used there spa and have a massage which was the best I have ever had really looked after us and we felt so safe there as 24 hours so one was at reception also helped us with out luggage so nothing bad at all

Bath lamp damaged, towels with holes, i didn´t received information about the breakfast.

Was the worst experience in all my life, I can’t recommended this hotel, bad rooms, very rude “owner” very bad food, very dirty in 3 night they didn’t do the cleaning service and when we ask they was so rude. we change to other hotel for the same price with excellent rooms and very good location

Personnel très gentil et disponible , bons conseils et aide pour les endroits à visiter.L’hôtel est très bien situé, proche du métro, du grand bazar , du Bosphore... J’étais seule avec ma fille de 13ans et aucun souci même le soir on peut sortir manger très tard en toute sécurité ...

Third class hotel ,i booked double room but i got single room ,broken shower ,bad matters ,staff look like drug dealer ,very bad smell in hotel ,dirty area ,i paid for 3 night but stayed 1 night there ,horriable place

Sur og delvis uforskammet betjening. Første som møtte oss på rommet var veggdyr på sengen. Da vi gjorde betjeningen oppmerksom på dette og ytret ønske om skifte av rom eller rengjøring, ble vi bedt om å forlate hotellet hvis vi ikke var fornøyd. Da dette var sent på kveld var det dessverre ikke et alternativ for oss. Betaling skulle de ha på forskudd og i kontanter. Vi bodde på hotellet i 5 dager. Rommene ble ikke rengjort mens vi var der, søppel ikke hentet, håndklær ikke skiftet. Håndklærne, som en gang hadde vært hvite, var nå mer grå og veldig slitt. Skader og mangler på rommene ble ikke reparert, selv om det burde være både enkelt og billig å reparere mange av dem. Virket som om betjeningen/eierne så på gjestene som et nødvendig onde.

Cool dans l'ensemble

Eerste dag moesten we in ander hotel verblijven die in verschrikkelijke staat verkeerde. Vervolgens dekbedden bevlekt met bloed en make-up. 1 week geboekt en 2 x schoongemaakt. Eerste 3 dagen douchekop moeten vasthouden. Geen nieuwe handdoeken gekregen dus 3 x per dag erna moeten vragen. Laatste 2 dagen geen warm water. Qua personeel is de ene echt vriendelijk en de andere arrogant! Kortom, nooit meer!

Hotelli sijaitsee erinomaisesti kaiken nähtävyyksien lähellä - mutta hankalasti jyrkimmän mäen juurella. Hotellin henkilökunta on erittäin kohtelias ja pyrki tekemään vierailusta mukavan mutta valitettavasti hotellin siisteys ja yleiskunto on sen verran huono, etten voisi suositella tätä muuta, kuin pakolliseksi yhden-kahden päivän yöpyvälle.

The hotel is run by a gang who attacked us and kicked us out on our second day of stay.

Jätte dålig hotel allt är trasigt och har gått sönder och luktar illa och är inte alls ren , Fläckar på båda handdukar o madrassen o täcket , smutsigt rum

Mega Small rooms and even small bathroom that one cannot move in the bath. Toilet paper can be handed out only 1. Every 3 days. towels you also change every 3 days, even if you ask for it, you do not get it.. no windows or balcony in room. TV does not work in the rooms. Be careful with the cleaning lady. we have been stolen in the room by the cleaning lady. Good watch there's video surveillance. Cleaning lady seen by surveillance ... The hotel is the worst hotel we have ever seen and experienced.

No bar, as advertised. No roof terrace, as advertised. Rooms we booked were unavailable.

Alles scheize sehr schlecht Umgebung nicht normal besser str schlafen

We komen om 23 avond aan ;We hadden ons aangemeld en eens blijkt dat er geen vrije kamer zijn terwijl dat ik alles betaald had. Ik vroeg mijn geld terug en hij weigerde mijn centje terug te geven om de reden dat hij nog niks ontvangen van hotel.com had. Ik raad mensen aan niet naar Milano hotel te gaan boeken .

ausstattung und lage war mangelhaft personal freundlich

Spa is so nice .. location is not good room is so small

Super

Mangelnde Sauberkeit. Möbel defekt. Frühstück sehr klein. Personal erscheint freudlich, wirkt jedoch unmotiviert.

Otelin konumu kumkapı muhitinde ulaşım olarak aman aman zor değil fakat alt sokaklardan giderseniz pek tekin olmayan bölgelerden gitmiş olursunuz biz doğru yolu 3.gün sonunda bulduk kapalı çarşıya evet 900 metre ama rampa olarak çıkılıyor vezneciler tramvay metroya da 1.5 km civarı yürüme mesafesinde otel kesinlikle temiz değil yorgan yastık banyo kirli çarşaflar bile yirtik yorganlarında lekeler var ve nevresim bile geçirilmemiş kahvaltıdan da herhangi birşey beklemeyin çünkü çok vasat

Otel konum olarak turistik yerlere yakın olsada bulunduğu muhit hiç güvenli değil ve çok karışık. Otel odası bize ilk verildiğinde çok küçük ve temiz değildi. Odamız daha sonra değiştirildi bu konuda ki anlayışları İçin teşekkür ederiz fakat konaklamadan memnun kalmadım. Tekrar tercih etmeyeceğim.

فندق جيد و اسعاره رخيصة و التعامل مع الزبائن جيد جدا يقع في سوق محلي و يعتبر مكان جيد للذين يحبون التسوق و باسعار رخيصة مقارنة بالاسواق الاخرى في اسطنبول لكن هذا يسبب بعض الضجيج نهارا فقط.

resepsiyonist çok civikti banyodo malzemeleri yatersiz fiskiye kirik ve yerde idi yataklarda killar mevcuttu tv calismiyordu kumandolar ayni sekil bantli kirik ve almiyordu odalarda su vs hic bir sey yoktu wifi rezalet otesiydi

Horrible !!! Vols, saleté, crasse, personnel degueulasse, comme l'hôtel pourri. AFFREUX !!! AFFREUX !!!

harika bir zaman gecirdim hizmet otel her yonu ile harika

Non consigliò a nessuno a trovarci in un posto così....

it was good, But they need to care more about cleaning , they only clean the room if asked, I'm not sure is it an Turkish think or what , But all over turkey they don't clean the room unless you ask

À mon arrivée j'étais informé qu'il y avait un souci de panne d'électricité dans ma chambre, j'étais conduit dans un autre établissement encore plus simple.Vue sur un fossé enfermé sur le toit et l'air conditionné ne marchait pas.Petit déjeune sommaire.À chaque jour m'as été promis de changer pour l'hôtel de ma réservation le landemain et ça a eu lieu solement les deux dernières nuits.Après j'ai compris, on faite comme j'étais seul, ils attendaient à m'installer dans une chambre single, comme j'ai payé pour lit double j'ai dû insister.L'avant-dernier jour la chambre n'a pas été rangée et ni nettoyé.Établissement pas sérieux.

Location is very bad and noicy. The room is very small and the bed stuff was not clean.

Sabah kahvaltı edemedik zira tüm malzemeler kurumuştu. Havlular görsel anlamda temizdi ama koktuğu için dışarıdan havlu almak durumunda kaldık. Rezervasyonumuz 1 dbl + 1 sng oda olmasına rağmen bir oda 4 yataklı idi diğer oda ise ara oda ise hem çok küçük ve havasız idi bundan kaynaklı da oda kokuyordu. Parasını peşin ödememiş olsa idik kesinlikle kalmazdık.

The worst hotel I ever seen, Very dangerous area, electricity getting cut frequently, staff not responding to our requests. فندق سيئ جدا بكل المقاييس المنطقة المحيطة خطيرة جدا الموظفين سيئين وغير محترفين والمصيبه الأكبر والأعظم الكهرباء تنقطع باستمرار

Las habitaciones eran muy pequeñas, con un baño minúsculo q apenas cabía una persona. La zona es muy bulliciosa y bastante sucia cerca del Gran Bazar. Está cerca de la zona turística de Sultanhamed.

Güvensiz bir yer Su kesintisini bahane ederek başka bir ötele yönlendirdiler bizi Gittiğimiz otel dempa orası da çok rezalet içinde bir otel her yer pis Zorunlu olarak kaldık Kesinlikle bu iki oteli de tavsiye etmiyorum

Genel olarak iyiydi. Fiyat kalite oranı normal. Yabancı agırlıklı bir oteldi ama aile olarak sorun olmayacak. Şirin bir otel.

the hotel located in area that its very hard to reach alot of strange people around it , even when I successed to reach the hotel I didnt find aplace to put the car and go to the reciption so I leaved the hotel and my money wasnt refund

Welcoming and hospitable staff! Location of the hotel was close to everything, literally food markets, laundry service, and restaurants!

This is the worst hotel we have ever been to, it is been run by mafia brothers. It is absolutely NOT a FIVE STAR this is very misleading by ebookers I would say not even a one star hotel. Also it states that it has been renovated in 2015 but that this is far from the truth Our room had dampness on the ceiling and wall right near the electrical points and the dampness and mould caused my child to have an allergic reaction. The glass shower door was almost falling off which was very dangerous as it could have injured our children which is a health and safety hazard. The air condition was not working, there were bed bugs in the mattress which was badly stained. The fridge was not working and housekeeping staff never came to clean our room! The breakfast was stale and there were leftovers from previous days which had flies all over, we even found a dead fly where the cake was kept. When we wanted to use the spa it was never in working order. One of the mafia brothers Ilham who is the manager was very inconsiderate and a liar. He promises lots of things but does not do anything. Ebookers should immediately remove this hotel IT IS NOT FIT FOR PURPOSE!!

Hotel Milano is a Hotel that close to the metro and very close to Sultan Ahmad. The management specially the manager Mr. ilhan Demir is so friendly and helpful It's not the perfect touristic hotel because it is more in a local area of old the city if you are just looking to be in somewhere near to everywhere and a nice hotel room than you find it. Economic rooms were really really small but the standard one is just very comfortable. Inside of the hotel and the rooms are much look better than the hotel outside itself for sure. So go in and check it out. Breakfast also nice not that much rich but you will find any basic things you need. i recommend you to try the hospitality of the friendly Turkish people you will never regret.