Plaza Principal
Plaza Principal, Villa de Pozos, Mexico- Park
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Indulge in Luxury
Don't miss out on recreational opportunities including an indoor pool and a fitness center. This upscale hotel also features complimentary wireless internet access, an arcade/game room, and tour/ticket assistance.
Culinary Delights
Satisfy your appetite for dinner at The Hub, a restaurant specializing in Mexican cuisine, or enjoy the convenience of room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Convenience and Comfort
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event? The hotel offers 2691 square feet of conference space and 3 meeting rooms. Free self-parking is available on-site.
Book now to experience luxury and convenience at its best!
Check-in from
03:00 PM
Check-out by
12:00 PM
Children
Not allowed
Pets
Not allowed
1 Queen Bed
264 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, room service (limited hours), and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Laptop workspace, safe, and phone; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Queen Bed (150-160 cm wide)
Room details
24 m2
In-room amenities
1 Queen Bed
269.00 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, room service (limited hours), and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Free local calls, double sofa bed, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Queen Bed (150-160 cm wide)
Room details
25 m2
In-room amenities
1 King Bed
570 sq feet
Relax - Indoor private hot tub
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Kitchenette with microwave, cookware/dishware, coffee/tea maker, and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Safe, phone, and iron/ironing board (on request); cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
King bed (151-180 cm wide)
Room details
53 m2
In-room amenities
1 King Bed
447 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Kitchenette with microwave, cookware/dishware, coffee/tea maker, and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Free local calls, double sofa bed, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
King bed (151-180 cm wide)
Room details
41 m2
In-room amenities
2 Double Beds
287 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, room service (limited hours), and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Laptop workspace, safe, and phone; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
26 m2
In-room amenities
1 King Bed
269 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, room service (limited hours), and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Laptop workspace, safe, and phone; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
25 m2
In-room amenities
Pets not allowed
Property confirms they are implementing guest safety measures
Individually-wrapped food options are available for breakfast
No rollaway/extra beds available
Contactless check-out is available
Gloves are available to guests
Guests are provided with free hand sanitizer
Staff temperature checks are conducted regularly
Masks are available to guests
Essential workers only - NO
Individually-wrapped food options are available
Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Staff wears personal protective equipment
Temperature checks are available to guests
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Property is cleaned with disinfectant
Individually-wrapped food options are available through room service
Social distancing measures are in place
Professional property host/manager
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Commonly-touched surfaces are cleaned with disinfectant
Shield between guests and staff in main contact areas
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Exceptional service and delicious food at The Hub! I had a fantastic experience at The Hub, located inside the Ramada Encore San Luis Potosi. On Sunday, I enjoyed a delicious Smashed Burger while watching Super Bowl LX—the atmosphere was perfect for the game. The following night, I tried the Salmon with caper sauce, and it was absolutely exquisite. A special mention to Lizbeth at the bar, who prepared my drinks with such professionalism. She and her colleagues go above and beyond to provide world-class hospitality; they truly made me feel like the center of the universe. Highly recommended for anyone visiting SLP!
Todo muy bien y ademas nos regalaron una bebida e incluye desayuno
Lo mejor fue la atención del staff de recepción que estuvieron pendientes por la demora en mi llegada por tráfico en la carretera
Le desayuno, que te dan una bebida de cortesía. La alberca que tiene una temperatura perfecta para disfrutar.
Todo bien, fue un éxito mi estancia.
Buena
Muy bonito el hotel! Buen servicio y muy confortable. La zona donde se encuentra el hotel no es muy vistosa. Como q la zona no tiene buena apariencia pero el Hotel es muy bueno y seguro.
Somos clientes frecuentes y aún así nos tratan como si fuese la primera vez que vamos. Llenando hojas de registro y pidiendo nuevamente los datos fiscales. El hotel en general muy limpio, y tranquilo. Otro aspecto es que, quisimos jugar billar y en el momento que deseamos usarlo se veía desocupado, el mesero nos dijo que estaba ocupado… las personas estaban comiendo. Cuando nos vieron llegar al billar, en lugar de prestárnoslo un momentito, fueron corriendo con comida en sus manos y nos dijeron que “era de ellos” y nosotros amablemente nos retiramos. Podrían ofrecer cupones de tiempo gratuitos (ya incluida con la estancia), y si quieren seguir usándolo, ir por otro cupón… si hay más personas. Permitir que jueguen por tiempos. Variedad de comida en buffet y deliciosa. Últimamente la piscina ha estado helada… un señor mayor de edad estaba sufriendo de lo fría que estaba que se tuvo que salir a los 5 minutos. Antes siempre estaba caliente el agua de la piscina, no entiendo ni me gusta ese cambio. El gimnasio tenía bicicletas desconectadas y no se podía usar la pantalla para verificar pulso, etc.
The hotel is located in a good place in the city
It is a hotel located in a good spot in the city
Nos mostraron 4 habitaciones y las 4 olian a drenaje. Hasta que nos encontraron una que no olia. El desayuno puede mejorar, prepqran enchiladas, pero esta fria la comida.
Todo bien!
Great experience. Lovely service from the staff in general. Special thank to and high regard to Andrea and Lizbeth and their team...
The pool Is perfect
Very clean
Buffete de desayuno excelente, alberca con agua templada para los pequeños aunque es algo pequeña, los cuartos en buen estado, al igual que las instalaciones compartidas. La verdad muy comoda nuestra estancia familiar.
Excelente mi hotel favorito para pasar la noche en san Luis y continuar nuestro viaje
Excelente servicio
Excellent
Que ofrecieran un tarjetón par Auto para la entrada y salida en al caseta no estar dando los datos a cada momento
Todo bien
Siempre que viajamos a SLP nos hospedamos en este hotel por que aparte de sentirnos seguros es bonito cómodo accesible y tiene todo para estar a gusto en la estancia en san Luis . Gracias 🙌🫶✨
Todo estuvo excelente, nos regalaron dos bebidas de cortesía en el bar, todo el personal muy amable, y el desayuno muy rico.
Adecuada higiene y atención
Excelente servicio
En general todo excelente
Una buena ubicación si uno esta en area industrial.
Las instalaciones muy modernas y pintorescas!! Regresaría definitivamente!
Excelente lugar, servicio muy bueno y los alimentos de calidad, ampliamente recomendado
All Good
La estancia estuvo bien, solo tuve un tema con el agua caliente pero lo solucionaron de inmediato. Las habitaciones estan un poco viejas y tienen un olor en ocaciones extraño.
Excellent service, very clean, delicious food! Everything is nearby like restaurants, heb, walmart, shopping mall and more...The only thing I didn't like was the tv. They do not offer apps like netflix, max, disney, etc. so it does get a little boring. I tried screen sharing but their tv is not compatible either. Other than that I give it a solid 10/10!
Property is clean, beds are comfortable. The staff is friendly and helpful. The breakfast is very good. Would highly recommend staying here.
Me gusto mucho la limpieza y atención de todo el personal, además la comida estaba muy rica.
Muy buena opción de hospedaje
Está muy a gusto el hotel aunque si me faltó un frigobar en el cuarto
Muy comodo
La temperatura del agua de la Alberca. El desayuno y la atención del personal.
Todo excelente solo afuera olia muy mal
everything fine, tks
Excelente
Excelente
Hotel de buena calidad, con excelente atención, y un buen lugar para descansar
No había quien te ayudara con tu equipaje y el seguro de la puerta no funcionaba por lo demás todo bien desayuno variado y personal muy amable .
Muy bien en general... alberca disfrutable... y buen desayuno... De la cena no muy buena opción pero hay lugares fuera al rededor. El baño tenia fuga y fue incomodo estar acomodando.
Excelente estancia para visitas a la zona industrial
Excelente hotel para visitar clientes en la zona industrial
Cómodo y funcional
Muy fácil de llegar y buena alberca
This was a great experience. The staff treated me excellent.
bien para un día, el desayuno no cumple nuestras expectatvas.
Great hotel to visit the industrial area
Excelente hotel súper cómodo y la comida muy rica la bebida de cortesía excelente
Cuando llegamos el personal sin ser grosero, no es amable, son muy fríos en recepción, solo en el restaurante se aprecia la amabilidad y servicio de los meseros. La habitación tenía un olor desagradable cuando llegamos, se le quitó cuando la ventilamos
Buen hotel
La estadía fue una más de las que ya he visitado este hotel en la misma ciudad y está visita fue para el olvide cierto modo llevo niños y el desayuno buffet se "facilita" el que ellos desayunen lo que deseen cuánto deseen pero los menús desde el día 23 hasta el día 28 para el olvido nada de variedad para niños más que huevo insípido sin sabor falta de sal se solicito un salero jamás llegó se solicitaban huevos al gusto insipidos y frijoles refritos y aguados raros porque se claramente como son los frijoles refritos había según sopes unas tortillas prendas horribles incomibles quesadillas de tortilla de harina más tiesa que la suela del zapato tacos dorados o chimichangas realmente no supe que era oreado insípido nada antojable cuando sabemos que la comida se debe antojar con solo mirar el arroz rojo del día jueves está horrible ni a una recién casada le queda tan mal como lo hicieron la vdd mal muy mal el café que nos ofrecieron era a servir por los meseros frío como puede ser mejor poner las cafeteras como antes nos servíamos cada uno un café frío no puede ser y la verdad me generaron gastos porque teníamos que salir a desayunar porque lo que se comía ahí pues no era apetecible y estuve 1 semana que de plano hoy en mi día de salida preferí no ir porque puros corajes con ver esos platillos del "chef" si así se le puede llamar
Muy buenas instalaciones, lástima q no hay closet en la habitación.
Bueno
Bueno
Cleanliness and good food
Solo en el baño se salía el agua
Bebida de cortesía gran buffet! Alberca climatizada ! Genial
Buen hotel
Es un buen hotel. En muy buenas condiciones y con estacionamiento. Cumplió con las expectativas.
Buen servicio , habitación limpia , comida restaurante rica
EXCELENTE LA COMIDA
The property was nice. The room was clean. There was a Starbucks a few feet away from the property so coffee options were easily accessible. I attempted to check in an hour early and the staff without checking (maybe she had recently checked?) told me they had no clean rooms available until 3pm check in time. My room was on the second floor which was open and you can hear the noise from the lobby. A large group must’ve come in or something but it was loud for a while which made it hard to sleep. The restaurant at the property was pretty good. We were all satisfied and enjoyed our dinner and drink options. Customer service is huge for me so although I appreciate the cleanliness, I will not stay here again because of their lack of “care”.
The breakfast buffet has been one of the best ones Ive ever had. Staff are very friendly, theres a walmart and plaza near by. The only thing missing is having a mini ftidge in the room to bring drinks to have later
Great stay. We love the personnel and services. Well equipped.
The personnel is friendly, the hotel is in good shape and the service is good.
Todo muy bien!
Great server! Very patient with my language barrier. I had to use google translate several times but Gabriel stayed with me and got what I needed. Im happy to have a place so close that is easy to navigate and filled with friendly people. 10-10
.
Buenas instalaciones
Muy buen hotel y excelente precio
Muy bonita
Nos encanta esta cadena y en esta ocasión no fue diferente, buena comida y muy bonitas instalaciones.
todo muy bien
I have no complaints. It was a great stay.
El servicio es inigualable. Yudith, en el bar, Luis y Perla en el restaurante. Monserrat en recepción. Tienen un excelente equipo de trabajo. Service without equal. Yudith at the bar, Luis and Perla at the restaurant. Monserrat at reception. They have an excellent team.
Breakfast is wonderful! Rooms are a spacious and clean.
Beautiful hotel
Everyone was friendly and the hotel was extremely clean.
The accommodation is excellent...the bar/restaurant staff Leilane, Laura and Luís have a fantastic service...and at the reception they are always very friendly and helpful... Thank you team, I really enjoyed spending time here.
Johan was an excellent waiter. Very attentive. The food was delicious and reasonably priced. We had the fajitas (beef and chicken) I had a margarita. At first I wasn't happy with it but it was refreshing and sneaks up on you, just like a margarita should. I wish I got the bar man's name. The hotel room was very clean and fresh. Wonder place to stay The receptionist were very kind and had delicious cold melon drink upon entry.
Good value, good security, great staff. I plan to make this my primary place to stay when visiting customers.
This is a really good choice. We would stay here again. Loved the room we choose and all it had to offer. Dinner was great, waitress we had for dinner was very kind. Just make sure hot water is working for a shower.
We really enjoyed this hotel. The food was great.
Good
Great!
so far so good
Breakfast is excellent. Dinning choice is limited near the hotel in walking distance.
Amazing excellent nice
Buena opción para viajes de negocio y viajes familiares de corta estancia. La comida mmmmmm podría ser mejor.
This hotel is convenient for overnight stops in San Luis Potosi. Clean and fairly quiet. There's a Starbucks right in front of it, which is nice.
It was amazing!!
Enjoyed our stay all staff was very nice and helpful
Nice clean room
Everything
Excelente servicio, personal muy amable. Altentamente recendable.!! Gracias
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.39/10Some reviews noted issues with cleanliness, particularly with room odors.
Service
9.36/10Guests praised the staff, highlighting their friendliness and helpfulness.
Location
8.9/10The location received mixed reviews; while some found it good, others noted the area could be improved.
Room Quality
8.85/10Rooms were described as comfortable and in good condition.
Amenities
9.38/10Amenities like the pool and breakfast were well received.
Value for Money
9.34/10Many guests felt they received good value for the quality of service and offerings.
Food and Beverage
8.39/10Food options received praise, but some noted that improvements could be made.
Overall Experience
9.36/10Overall, guests had a very positive experience during their stay.