Pattaya Garden Resort vs Similar Hotels

The rooms were described as old with issues such as outdated TVs and lack of proper amenities.

Some issues with room maintenance and cleanliness.

Mixed: some guests appreciated large rooms and features (bathtub, balcony), while others received rooms that were different from photos, had cleanliness issues or poor washroom condition.

Comments on poor maintenance and outdated facilities in the rooms.

Several complaints about cleanliness including mold, dirt, and old linens mentioned in reviews.

The room was dirty and noisy; overall cleanliness could be improved.

Mixed signals: several guests praised very clean rooms, but multiple reports of dirty rooms and an unclean bathtub lowered the score.

Several comments regarding cleanliness issues, such as dirty floors and unclean areas.

The location was noted as perfect for nightlife and close to amenities.

Good location, close to shopping and the beach.

Mostly positive: guests commented the place is beautiful and conveniently located; a few parking/walk-to-room inconveniences noted.

Good location for visiting popular areas and the beach.

Staff received praise for their friendliness, although some issues were not handled effectively.

Staff is friendly and helpful, with good service overall.

Generally negative: repeated complaints about unfriendly or unhelpful staff, poor reception/bell service, and requests for extra payment to resolve room issues.

Reported rudeness from staff and lack of support for issues raised.

Breakfast was rated well, but suggestions for more variety were made.

Breakfast quality was poor; suggests improvement needed.

Positive but with caveats: breakfast and food were frequently praised, though some guests wanted more variety and better taste for international visitors.

No specific issues mentioned regarding food and beverage.

The existence of two pools was appreciated, but more variety and newer facilities were requested.

Nice amenities available, including a swimming pool.

Strong: pool repeatedly praised (large, nice), facilities described as good by multiple guests.

Some amenities mentioned were functional, but issues with appliances like TV and laundry.

Guests felt the price paid was not justified given the state of the hotel.

It’s a good value considering the location and amenities.

Generally positive: several guests found the stay good value, though some incidents (extra charges, room mismatch) raised concerns for others.

Guests expressed that the cost does not match the quality provided.