Boracay Haven Suites

Great locations, fantastic and auper friendly staff. Breakfast was locla food and great, with a american option. Good happy hours in the bar.

Amazing staffs! We'll be back soon!

We stayed at Boracay Haven Suites back in 2016 when they were still fairly new, almost 10 years later the place is still great. Very friendly and helpful staff, great breakfast options, close walk to the beach, and Station 2 restaurants. Their bar had 2 drinks for 250 pesos from 10am -10pm . Was pleasantly surprised the morning of my birthday, when the staff sang "Happy birthday", and brought me a small cake. It was the highlight of our stay! Thanks Boracay Haven Suites!!

Everything in this facility are superb. If i wll go back to Boracay. i will sirely stay in this Hotel. Thanks everyone for your help and assistance.

The service is excellent. The breakfast buffet is delicious. Nice rooms; pool is decent, etc. Though this isn't a beach front hotel, the location is great over all. Short walk to the beach, d mall, restaurants, stores, etc.

The staff at this property was so sweet! The room we had was so comfy with great AC. The check in process was so smooth. 2 min walk to White beach which was so convenient. Checking out we had to leave early for our flight so they packed us sandwiches, fruit, and water bottles for us - they weee so accommodating. I will recommend this to our friends to visit Boracay!

Staffs were nice and helpful! D mall was a 3-5 min walk. The walk to the beach was dark and a little sketch but it was a quick 3-5 min walk as well. I would definitely stay here again though. Nice and convenient to everywhere we wanted to get to.

My only real complaint was the quality of the internet service which was very spotty, weak and definitely not good enough if you have any work that you need done in a timely manner. I work remotely and was very upset at the internet quality and was unable to do what I needed to do to finish work while using their internet service

The hotel is great a bit far for my senior parents to walk to the beach. Plus the path to walk to the beach is very dark at night and it’s an unpaved road with motorcycles on the same road. Not people safe.

My 3rd time visit to Boracay when visiting the Philippines, I liked it then and still have a great experience

Great customer service! Quick early check in with a free room upgrade! Super close to D Mall and plenty of restaurants around. Would recommend this hotel and would stay here again!

Great staff! Always friendly and helpful. Not a huge fancy hotel, but the staff and location makes ideal. Don't get me wrong, its a very nice hotel and about a block of the beach. I would definitely stay here again. Loved it!

Staff welcoming

Dirty side road access to the beach. Boutique hotel. Very basic: bed, washroom, fridge. Our room balcony faced a karaoke bar open until 10pm. Very noisy.

Friendly and good breakfast! 😊

Super nice spot and convenient to the beach!

Great location and amazing staff! An nice oasis I’m the heart of Boracay.

The stuff were great and very nice, the hotel was excellent!!!! Highly recommended

Clean and free breakfast is excellent.

Haven suites are clean, staff are accommodating and was honest to return the gadget we forgot in the room when we checked out, breakfast is great! It’s kind of a bummer to walk through a construction alley to go to the beach.

Staff are amazing. It’s really loud here. There’s a karaoke bar right next door, along with a constant crow of roosters all day

The location is the key here. So much to do and everything is close by if not walkable.

The hotel has a nice location, it's near D*Mall and i pretty short walk to the beach. The rooms are a little dated but clean. The staff is friendly and helpful. The water didn't get hot, which is not uncommon.

I had an amazing stay at this hotel. The breakfast buffet are awesome and it varies every day which is great. Staff are friendly and helpful. The room is great! Location is close to the beach and restaurants, ATM, and shops

Great stay overall! The hotel staff are very friendly and accomodating. The place is near the beach which is a plus.

Very accessible to everything. Everybody are very accommodating and very nice staff.

Great experience!

Nothing to fault with this hotel. Very central. All of the staff were amazing.

Not located on the beach. However, it is right in the heart of the action. You have restaurants and shopping on your doorstep. The beach is around a 7-minute walk and D'Mall a 3-minute walk where you can find an array of souvenir shops, dining options, entertainment and more. Rooms were big and spacious. Very clean. Housekeeping was done well each day. Some complimentary toiletries, tea and coffee making facilities, air conditioning and other basic amenities were included in the room. There is a fridge and mini bar in the room with drinks if you wish to purchase any items. The hotel will then charge you accordingly when you leave. Good security at the hotel, and a lock on the room door if you are a solo traveller like me. WIFI worked reasonably well. Staff were friendly and pleasant. My breakfast was included but I couldn't be bothered to get up so early on a beach holiday! There are loads of places around to grab a late breakfast if your like me. Staff were all very pleasant and friendly. Really helpful. My small negative was all the hotel policies. If you stain the linen, you will be charged and all that. We are adults and we know these things. You have to leave a PHP 2,500 cash deposit upon arrival that will be given back to you provided you have left the room in order and not damaged or taken anything! I get it, but it was just a bit excessive. Most hotels are trying to streamline the checking in process, but here it just went on forever!

Breakfast spread was good.

Great hotel with walking distance to the beach and DMall. Excellent friendly staff. Very responsible , called for a ice and jacuzzi set up in the room at 1AM and didn't wait more than 2 minutes till someone came. Every day asked what I would like to eat for breakfast next morning. Happy hour for some cocktails almost entire day. Will not bother to search any other place to stay on my next visit. Very good place !

The place is amazing. The staff, easy access of everything. I definitely will book again. Thank you for the great experience. The breakfast was incredible and delicious

It was a very nice stay, the pool was an amazing amenity. The staff were all so nice and attentive. Location was the best part and very walkable to everything you need. Would stay here again.

Very good service and great hotel

Excellent staff, always have smile on their faces. Good service

Staff’s are very friendly ,approachable ,always smiling. Place is near the the beach and very convenient.

Very nice staff

Love this place. Service was excellent. Friendly staff.

The view was great. The staff were super friendly. Excellent service.

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Traveled alone and was there for 6 days, the place was very calm and peaceful with great customer service and friendly people, but I do recommend you come with a significant other to maximize your fun.

Clean

Friendly stagf

Staff are good

Love the location, the hospitality of the staff. The room and services offered. I had a wonderful stay.

Amazing friendly and attentive staff.

The staff were friendly and always smiles except the one in dining area. The responsiveness in any issue was quick and solve the problem. One thing i dont like is the headboard of our room is stained and not fixed by property before it will be occipied by new customer . Overall i enjoyed my stay for three nights. Food were good , i love the place.

Location is 2 mins or less walk to the beach and 7 mins to the mall. The breakfast selection is great so many options to choose from. The staff are very courtueous and friendly. The rooms and bathroom are nice and clean.

Absolutely amazing workers!!! Staff very friendly, respectful!!! Ocean is walk 2 min !!! We love it everyday spend in this hotel , everything walking distance, store , massage, restaurants 👌

Breakfast was really good and has different choices, all staff I are very helpful and respectful, our room was so clean and tidy

Not enough Ice

Very good location and walking distance for everything beach, dine in restaurant and shopping mall etc...

Everybody was very nice.The daily breakfast was very good and the complimentary pineapple basil drink was extremely delicious.Room and shower were very clean.

I like the staff they are so friendly and helpful

Had a wonderful stay here

The quality of the room does not match the price you will pay. Upon our initial entry into the room, a strong pungent smell of mildew and mold was present. In fact, we had to change rooms as one of us developed an asthma attack due to mildew and mold present. The rooms have poor ventilation. We certainly do not mind pay a premium price, so long as what you will receive mirrors what you pay. Also, there are numerous fines for petty items such as if you stain the towels, bd longs, and any other items the room may include. This is definitely one hotel I will not go back to.

My room did NOT meet my expectations for a $180 dollar a night room. Bathroom did NOT have a shower and was terribly cramped and hard to get around specially since the bathtub took up over half the space. TV only had ONE channel available, breakfast food was NOT healthy for me because of my diabetes. ONLY great thing about the hotel was the GREAT AND FRIENDLY STAFF who were were great every day of my stay.

Beautiful place to stay, very comfortable and wonderful service from the staff. I'd recommend this place to anyone if they are looking to stay in Boracai.

We stayed four days while I was diving off the coast. The staff was friendly and accommodating and the room was comfortable and clean. Breakfast was served to our room by choice and was delicious. The pool is clean and very nice though the water was cold. Our jacuzzi wasn’t very comfortable because it was straight geometry and stone/tile but the water was nice because it was very private. I would stay here again.

Staff was extremely helpful pool under construction 5 days out of 7 jacuzzi flooded our room

This is the perfect place if you’re looking for more private and serenity. I was able to relax and enjoyed their breakfast very much. We love the happy hour and we had the pool to ourselves. Staff are very friendly and accommodating. I will definitely stay here again.

I like that Jocel & Rojan are very reliable, provides great customer service, helpful and resourceful! They truly takes pride of their work! Keep up the great job!

staff are pleasant, polite, respectfull. Place is close to everything

The pathway to the beach is filled with constructions materials and it is unpaved

All good overall

Here is really good. And the staff are so friendly :))

The staff are friendly, room is very clean

I find staff service is not consistent. Asked for late check-out of 30 mins and was not provided.

None

This hotel’s amenities is way too pricey for its class. We paid the same price on our first day in the island at Hue Hotel at Station 2 but the amenities are way too far compared to Hue Hotel. This hotel is filthy and low grade. The front desk reception staff are not quite professional to deal with tourists. The receptionist was too loud and lack’s professional skills to deal with clients. They collected us extra money for our 11 year old when in fact the two hotels we stayed before them did not. They said they considered an 11 year old to be an adult. Since when an 11 year old became an adult???! They let us checked in early and they said they upgraded our room to garden suite with jacuzzi but we did not agree because that room was filthy and unacceptable. But in fairness the breakfast was good. Food was serve warm and it taste better than the others. This hotel’s ad in the web is misleading, since our expectations for the same hotel in its class were not met. The pictures they advertise is so misleading. This hotel is like a 2 star hotel but they charge like a 4 star hotel. I would never book in this hotel and would not definitely recommend it.

Overall the staffs are very friendly and the property are very clean and safe.

Hotel staff super-friendly. Main reason why I extended my stay by an extra 4 days at the Hotel. A couple of minor things that I believe would add additional value to guests stay would be the following; A. The pool temperature could have been slightly higher during the late afternoon/early evening. B. Also feel the limitation on one cup of coffee in the morning a little stingy considering the hotel is offering itself as a 4-Star hotel. At the very least there should be a pot of coffee available and at least coffee/tea offered to guests in their rooms. NB. Would have been useful to have been informed in advance that their in-house credit card authorization was not available and only cash was acceptable. Additionally, that the gym was out of action. Neither were major things , however, would have meant I was better prepared as both were reasons why I booked the hotel

Hotel was very accommodating with our personal food request. We wanted arroz caldo late at night and they happily fulfilled our request. Kudos to the chef!

Staff are very welcoming and nice. Thats what made our stay memorable. Theres a bit of construction going on. But out room was in the quieter area. Clean pool and good ala carte breakfast. Overall, happy with the stay and will come back here if going to Boracay again.

Pretty decent place, near the beach. Very basic place to relax and unwind. Good staff,

We had so good time in this hotel and the staff was super good always so willing to mete our stay there better. I felt like a king there 😊😊 I will definitely come back there if I’m in Boracay again thanx for super nice stay at your amazing hotel 😍😍

Boracay Haven Suites is delightful hotel centrally located in Section 1 with the amazing beach only a short walk away and close to a nice array of restaurants and souvenir stores. The staff are very professional, as well as friendly and helpful. We would stay here again.

Always smiling and people friendly staff. Also very accommodating.

The place is ran by children. The hotel is in disrepair and the rooms are filthy. This hotel hid behind the typhoon during our stay to conserve generator fuel. After two days we had enough of water and power shutoffs from 10am-5pm. There was absolutely no WIFI either. When we went to ask neighboring hotels they had no shut downs whatsoever. They ran the generators all day and had water all day. Stay away from this place at all cost. The staff is extremely inexperienced. They continued to clean rooms serve food when they had no running water or electricity. They could not wash their hands while serving food or cleaning rooms. There are three wonderful Henann hotels on this beach for the same price. When we tried to check out the tried to steal our transfer voucher money from us even though they had a carbon copy of our receipt right in front of them. We finally had to threaten to go to the authorities to get our money back. Stay away at all costs from this place.

I love the cleanliness of this property. The staff are very friendly. I will definitely come back to this hotel again if I have to visit Boracay in the future. I love Boracay and I love Boracay Haven Suites

We like the jacuzzi at the back of our room. The room was really nice and clean. Service at the bar was slow. It took 35 minutes for them to serve my cheesecake and my mango dessert.

The staff are friendly it means they have a good customer service the only problem i had was the aircon

We really loved our stay in Boracay Haven Suites. The staffs are very warm and they know their guests and they greeted and assist us in everything we need. My baby enjoyed our stay there. Although the pool is very cold hahaha. We are definitely coming back. :)

We spent our honeymoon at this hotel and the staff were genuinely nice and really helped. Rooms are cleaned twice a day and the beach towel service is handy. Buffet breakfast was good too. Can’t recommend this hotel enough for the price.

Excellent experience. It is my home away from home!!!

We’ve been in boracay haven suite for 5 days. For the positive side, the room was spacious and clean. Also, the Private jacuzzi is an added attraction to the room. The staffs also are very commendable with the way they interact with their guest. They are helpful and respectful all the time. The downside Of this hotel is their wifi connection, its kinda slow and also Their cable connections. The toiletries are incomplete like cotton buds, toothbrush and the likes. But all in all, its a Pleasant experience and we would like to come again

We stayed in this hotel for five days, its close to the beach and d mall, the staffs are pretty helpful and nice. We stayed in the room with a direct access to the pool but for us who loves quiet time?probably not a good idea coz the room doesnt have that insulation and you can hear all people walking by, the room is clean except the hot tub which is included with room and its goshh its pretty gross and basically its useless because its so dirty and they claimed it as one if the amenities of the room which they shouldn’t coz it will just disappoint people. And other than that food for breakfast are okay typical filipino cuisine.our stay is great!

Our stay was comfortable but unfortunately we’re not aware of the construction that’s going on until we got to the roomy. My sisters room on the 3rd floor had both sides of the rooms next to her being painted and she’s inhaling the fumes from the paint. We should have been informed ahead of time rather than finding out after you get in the room. Different accommodations should have been made possible. In our room 4th floor, also have the room prior to our room being painted.

Very helpful and friendly staff especially the front desk staff...

property is well maintained, beautiful rooms, excellent wifi, great breakfast buffet and a 5 min walk to dmall and the beach. A great hotel, would definitely stay there again.

My stay was awesome! The hotel isn’t that big, but it was nice and very comfortable. Modernesque. They were renovating the bottom floor rooms when I was there so when you went to the pool you can smell the paint and things like that. Other than that, the staff was amazing. Very attentive and welcoming. I arrived the day of my birthday and later on that night, after coming home from walking the beach, they came to my room and surprised me with a birthday cake. It was the sweetest thing, it actually made my stay that much more special because I know they pay close attention to details. Their breakfast buffet was also good. A huge variety of things to eat. They have an omelette/egg bar where they cook your omelette to order. Coffee was great... I’m a huge coffee person and bad coffee in the morning is a no go for me, but it was very good. A variety of juices, fruits, desserts (yes I said desserts, for breakfast). Also, the location of the place was literally a 2min walk to the beach. Probably the best part of it all. I didn’t have to commute anywhere, all the shops and restaurants are literally just down the street. Another great part about this location. Overall... great stay, I would stay here again :)

Very good hotel and staff, caters very well for smokers, convenient location

Every thing is great exept there are smill in the room from the aircon

The staff was very friendly, and our stay was extremely comfortable.

Service was fast and friendly, rooms were clean, and everything was almost perfect. The only thing I didn’t like was that our room didn’t have hot water.

In the beginning of our stay we had to endure several discomfort as power shortage, noise from the pool in front of the room, pumps for the shampoo and shower soaps were not working properly. TV's reception was not clear and internet was so slow and intermittent. We had to endure all these because we had to stay inside the room because of Typhoon. However, the service of the staff was so satisfying. They were all kind and responsible for all our request. The food we ordered by room service was tasty with relatively reasonable price compare to the nearby touristy areas. Especially I wanna thank Anna who was at the front desk for her availability all the time. Beach is 5 minutes walk through the ally next to the back door of the hotel and 15 minutes walk through the Dmall. Overall it is a quite a nice and cozy place to stay as a family or friends. For couples I'd like to recommend rooms that are not on the ground floor for the privacy.

Nice small hotel. Beside D'mall at the busiest part of the station 2. Short walk to the white beach. There are plenty of restaurants nearby with wide choice. Walking distance to station 1 & 3. Best Buffet at Sea Breeze with cooks performance at 8 pm. Also very good desert place, Hallomanago which sometimes have to short Q. Staff at hotel are friendly and helpful. Especially the front desk staff, Joanne where she arranged our transports to Boracay island, where it is quick and short time to clear the checking at the port. Unlike those go to Boracay independently arrange by themselves. The seawater around the white sand beach are crystal clear. Activities island hopping is a must. Snorking is my favorite. Next trip will try the Scuba diving and full day snorking trip. Seafood are good but vendors charge high price needs to bargain where not my style.

Great pool! Clean room! Except slow check in, rooms are quite small, bar is in slow motion, forget about wifi connection just go out and lounge in the beach. Breakfast buffet not so great... just check your food before you eat it might have extra undesirable meat in it. :-( fly )-: wilthed veggies and moldy cauliflower. Resto-bar across the alley is very friendly and check their happy hour!

nice and clean place , approachable staff, few minutes walk along the seaside

Hotel staff are very friendly and nice towards to us.