San Carlos Borromeo
San Carlos Borromeo, P. del Rosario Street, Cebu City, 6000 Central Visayas, Philippines- Memorial
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Modern Rooms with City Views
Featuring a sleek modern design and essential amenities, the rooms at Southpole Central Hotel provide stunning city views, a flat-screen TV, and a private bathroom.
All-Day Buffet Dining
Indulge in daily buffet breakfast and international cuisines at the Southpole All Day Dining Restaurant. For a more private dining experience, room service is available for guests.
Convenient Facilities and Services
With a business centre, ATM machine, and free newspapers, Southpole Central Hotel ensures a hassle-free stay. The multilingual staff at the 24-hour front desk are ready to assist with airport shuttle services and luggage storage.
Experience comfort and convenience at Southpole Central Hotel. Book now for an unforgettable stay!
Check-in from
02:00 PM
Check-out by
12:30 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
Twin bed (90-130 cm wide), 2 Double bed (131-150 cm wide)
Room details
30 sqm
In-room amenities
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
15 sqm
In-room amenities
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Room details
21 sqm
City View
In-room amenities
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide), 2 Twin bed (90-130 cm wide)
Room details
17 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Obsługa.
Spędziliśmy w obiekcie niecałą godzinę i podjęliśmy decyzję o natychmiastowej rezygnacji z pobytu. Czystość i stan pokoju to całkowita porażka. Cienkie prześcieradło dosłownie prześwitywało, ujawniając pod spodem plamy i brudny materac – widok był po prostu przerażający. Łazienka okazała się koszmarem i szybko zrozumieliśmy, dlaczego na profilu obiektu brakuje jej zdjęć. Dopełnieniem całości był widok z okna na zaniedbane, zasypane śmieciami. Jedynym jaśniejszym punktem tego miejsca jest przemiły i pomocny personel. Niestety, sympatyczna obsługa nie jest w stanie zrekompensować braku podstawowych standardów higieny. Nie polecam.
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かなり欠点が多かったが、スタッフが優しい所はいい所だった。
冷蔵庫、ドライヤーがない この二つは最低限あるべきだと思う。 無料アメニティーがあると書いていたが全然ない。 泊まっている途中に全フロアのキーが壊れるハプニングがあり、ベルマンがいないと部屋に戻れない、エレベーターを使えなくなった。 オートロックのキーの蓋?が壊れていると話したのに、全然問題ないと言ってきた 台にアリの巣があったのか、蟻が歩いていてとても不愉快だった 写真と違うように感じた。
personnels à l,ecoute et tres serviable
il n-y a pas de fenetre dans la chambre
Jedyny plus to lokalizacja blisko portu i sklepu 7eleven. Personel pomocny.
Stan hotelu tragiczny. Śniadania obrzydliwe.
Rooms were comfy and clean
It was difficult to get my dates of stay changed. The worst part was the water smelled like rotten eggs... I wasnt sure if I even wanted to shower
The staff was nice, the room was clean and good.
There bathroom it was the worst I wanted to take a shower the water smelled so bad like it was sewage water so bad, and I paid for the breakfast but there was nothing just plain disgusting rice with boiled eggs and sausage.
Great location near cbd, nice escape from heat and traffic
No toilet paper, few sheets, lots of conditions (bottle charge for a drink in your own room!?, stain fee on sheets... ) and a 1000 peso refundable deposit required not advised before hand.
I like that it’s downtown and close to where we need to be at
Breakfast is too limited.
Staff is ok not bad
Too many mosquitos and ac is hot
Comfortable beds
Buffet breakfast was hotdogs and rice. Not even any bread for the toaster. No generator for brownouts and rooms have electronic locks so you cannot return to your room in a brownout.
No because the aircon is not cold ad the elevator is not easy to access
Location
No fridge no safe barely a dining room
The staffs are good. Easy access to their restaurant. Beds are comfortable.
The bathroom is not very clean and there’s no hot water. When you turn on the shower, the water smells bad for a few minutes. There was no toilet paper issued and when I ask for it, you need to pay P20.00.
A budget hotel but comfortable enough. Gives you the basic needs. They only provided soap for the toiletries, nothing more. The room lighting wasn't enough.
Some areas in the room that I stayed in might need a few fixes i.e. the shower head that had idk something stuck to it but it was working fine.
Nothing
The staff was unhelpful the food was like dog food the room was filthy had to ask them multiple times to change the sheets and clean the room breakfast was very limited and cheap quality would not stay here again poor experience
Die Betten waren sauber und bequem, das wifi lief gut!
Es werden 1000 pesos Kaution verlangt ohne jeden Beleg. Die Zimmer sind alt, kaputt und abgenutzt so das die Möglichkeit unabsichtlich etwas kaputt zu machen hoch ist. Ich kam am Nachmittag mit 2 Dosen Bier aus dem Supermakt ins Hotel und mann sagte mir ich müsse 500 pesos bezahlen um diese im Zimmer trinken zu dürfen, ich könne das Bier draußen trinken oder sie würden die Polizei rufen. Das Frühstück war sehr schlecht und ohne Auswahl.
The location is nice.
They lack of slippers and toiletries.
Personale efficiente e hotel pulito
Fuori molta confusione
Grumpy staff, dirty blankets bathroom and sheets. Dirty floors
Nice place, good location, friendly staff
The water supply has an unpleasant odor
There was a small blood stain on the sheet when we arrived but we did not see it until we went to bed late at night, so we could not report it then. When we checked out they deducted 500 pesos from the deposit for the blood stain on their sheet.
Stole our deposit
Juste la proximité avec le port et l'accueil de l'hôtel est flambant neuf mais juste ça
Chambres vétustes pas de clim ventilateur bruyant chambre vide mobilier usagé. Restriction à l'accueil sur l'alcool et le fait de manger dans les chambres avec une demande de dépôt de garanti de 1000php
Close to the port
La comida es muy buena
logement propre et petit dej
la clim qui faisait un bruit epouvantable en marchant et même arrêtée
Die Umgebung wie zb Sehenswürdigkeiten sie gut zu Fu0 zu erreichen .Der Wasser Druck im Bad ist Super
Ich hatte da Hotel für 2 Nächte mit Frau und Tochter Reserviert und haben da das Zimmer 520 bekommen da ich ein sehr Ruhiges Zimmer wollte. :Sauber war es nicht weder das Bad noch der Frühstücksraum . Es gibt auch keine Gläser zum Trinken oder zum Zähneputzen .Das Bad war in einen sehr kritischen zustand und viel zu klein Einer neuer Spiegel und ein Halter für die Dusche wäre von Nöten . Die Aircon ist besonders nachts viel zu laut und gehört nach Augenschein Erneuert ,Er Willkommen Trink im Penthaus war auch eine zumuten ein warmer Eistee in einem warmen raum mit ehr als abgewohnten Sofa und Sesel .
The bed was comfortable the shower was ok
The breakfast was bad then hotel was not clean ,towels were not very good no tea/coffee making equipment in room it needs the management to step up and fix all the glaring issues needs a good spring clean breakfast buffet needs a good qualified chef to cook the foods and although the staff are friendly there didn't appear to be a boss there taking charge
Comfortable and quiet
Not enough restaurants
Very good breakfast
City center close to everything.
Free breakfast in the morning not enought selection.
Unwelcoming staff. If I was planning to stay more than one night, I would have looked for alternative place. Moldy or otherwise unhealthy air in the room.
Die ganze Stadt ist schmutzig und stinkt, das Hotel passt dazu. Die Mitarbeiter waren aber sehr freundlich.
posizione centrale
al check-out mi hanno ingiustamente accusato di aver rotto la tv in camera, che io non avevo nemmeno mai provato ad accendere. Alle mie rimostranze hanno chiamata la polizia. Dopo un interrogatorio alla stazione di polizia, mi hanno costretto a pagare un televisore nuovo da 230 euro solo perché al check-in avevo firmato un foglio di responsabilità su eventuali danni riscontrati al check-out. Già sapevano che quel tv era rotto e io sfortunatamente non avevo controllato all'arrivo in camera, quindi ho subìto un vero sopruso organizzato. Se per caso capitate in questo hotel, quando entrate in camera controllate molto bene il funzionamento di tutto, tv + condizionatore + doccia + rubinetto eccetera, altrimenti vi metteranno in conto tutto ciò che già non funzionava bene prima.
Ik heb al vaker een review over dit hotel geschreven ..kijk daar maar even deze keer en lees verder wat me deze keer niet erg beviel. Verder okay hoor, behalve dat weer de aircons water op elkaar druppelen..drup..drup..om gek van te worden midden in de nacht. Ik leg er een handdoek op.. even door het raam te openen.
Ik kwam om half 2 aan in het hotel.. ging naar de incheckbalie, en daar stonden 5 personen achter. Niemand die me aandacht schonk...ze waren of bezig met de telefoon of met papieren, met geld en of met zichzelf. De dame die de vloer schoonmaakt zei tegen mij "good afternoon sir". Geweldig, maar van de receptie geen asndacht. Ik zei na een paar minuten.. "is incheck vandaag of morgen"..Om 14 uur meneer, gaat u maar even zitten.. woef.. okay. Nog geen 2 minuten later kon ik weer aantreden. Toen zei ik.." het is nog geen 14 uur: ..haha. Moraal van het verhaal is duidelijk dunkt me.
Das Zimmer war sauber, alles vorhanden, Klimaanlage funktionierte.
Dass man nach den Frühstück Eier extra fragen musste. Normalerweise gehören diese zum Buffet.
Maybe it was a close destination with a cheaper price
Bed and pillows not comfortable, the food next to restaurant was not tasty. They take deposit 1000p at check in for whatever reason is not logocal
The room was good, staff were accomodating, breakfast was satisfying.
No hot and cold shower for the bathroom. The penthouse was not clean.
It is good its a bit closer to church and the city
Okey clean hospitable people but missing no available sandals and a foul smell in the pent house
It was perfect for the price
None at all
Blisko lotniska
Klimatyzator należałoby naprawić glosniejszy niż traktor 🤦
Nära greenbelt
Tråkigt att inte hissen fungerade som den skulle
Bien placé pour prendre le ferry. Propre, lit confortable. La chambre était suffisamment grande pour 2 personnes
Climatisation bruyante
The room is clean a little small staff is very friendly and helpful and a good breakfast
Property is on a busy street
Κοντά στη πόλη μου
Πολύ παλαιό ξενοδοχείο θέλουν ανακαίνιση τα έπιπλα το λουτρό παλαιο
affordable and very strategic
cleanliness, understaff
Everytime I.am at Cebu Citu I aleays booked in this hotel. Location is perfect. The staff is very accomodating. Even I come early they will kept my luggages until its time for.my check in time.
nothing.
Budget-friendly and good enough for going to and from destinations because it's in the heart of downtown Cebu.
Mediocre rooms but it's a budget-friendly and not luxury hotel so I get it. It could be improved tho.
Location is very near to Pier 1.
May 1 yr old son found a cockroach in the floor and he almost eat it.
The staff were very nice.
This hotel has seen better days.
Staff were helpful
The breakfast was really basic and not hot
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
4.46/10The rooms were run down and dirty, with mould and poor ventilation.
Service
9.43/10While staff at reception could be rude, other staff members were friendly and accommodating.
Location
8.97/10Great location with easy access to nearby attractions and transport.
Room Quality
6.42/10Rooms were spacious but had significant issues like poor water pressure and hygiene.
Amenities
7.45/10Basic amenities available; however, there were complaints regarding efficiency.
Value for Money
6.91/10Some reviews indicate that the cost does not reflect the quality of the stay.
Food and Beverage
8.46/10Breakfast desserts were highlighted positively, though the buffet service could improve.
Overall Experience
7.93/10A mixed experience with notable pros, but significant room for improvement.