InterContinental Real Santo Domingo by IHG

El personal muy amable y respetuoso Increíble

Menos bulla los aires acondicionados

Solo la parte colazione ma il servizio pessimo. Lenti e svogliati a lavorare . Cibo invece buono

Accolienza - Gentilezza poca e poco proffessionale .

Habitaciones cómodas y limpias

No servía la pesa ni el secador de pelo. El agua de la ducha se salía por debajo de la puerta

UBICACIÓN

NO HAY AMENITIES

35 min taxi to hotel. Check in was fine. Two restaurants one sushi one western. Awesome bar. Pool is ok. Service was good. The chair pads need to be replaced. Upgraded room; smells of à cat litter box. The shower is nice but leaks all over the bathroom floor. Bed is comfy. Drinks are affordable. Going to dinner now. Unless they comp dinner this is a 3 star hotel for intercontinental standards. Stayed many times in Hamburg Athens ànd Tokyo at this brand; all wonderful.

very nice place, super friendly staff, great food. highly recommended.

shower stall did not close properly, which caused the bathroom floor to be wet

Lo único negativo para mí fue que el agua para bañarse tardaba en calentar y al final tampoco calentaba como me hubiera gustado.

Unsafe. Poor customer service.

Limpieza, lujo y atención

El aire acondicionado se prendía automáticamente fue lo único malo del hotel ya que me dio gripe al no estar acostumbrada a dormía con aire acondicionado

Heel schoon en mooi

Was goed

Location

i arrived late and left early, cannot comment on breakfast

Todo

Nunca encuentro cama ni almohada cómoda, hasta que llegué al hotel Intercontinental Real SD.

Que no haya conexión con el parqueo , hay que salir a la calle de nuevo. Pero es un detalle que se pierde con los detalles del hotel.

Location and service

La atención en general, excelente... Muchas gracias

Nada todo perfecto

Great weekend stay at the InterContinental Real Santo Domingo with the family. Check-in was quick and smooth, our status was recognized, and the staff was very friendly. We’ll definitely be back.

We liked the room. The beds and pillows are very comfortable. The staff was very attentive and kind.

1. The shower head was to high and the water spread too wide and it was difficult to wash my hair. 2. Not much pressure in the shower (maybe shower head was clogged) 3. Pancake and waffle could be better and fluffier 4. Swimmingpool was quite cold 5. The glass wall at the pool needs deep cleaning. It's stained with watermarks

Good

Nada

Sehr gut super Service und Personal

Freundliche Angestellte und top Service

Nichts

tolle view und nice roof top location, die zimmer waren gross und die bäder sehr schön ,

das mittagessen war katastrophal ich hat den calfiornia salat die blätter waren alt die rote bete halb verfault der truthahn so alt der er gerochen hat, der burger vo meiner freundin war ungeniessbar, das fleich war so zäh dass man es nicht kauen konnte die küche eine Katastrophe genauso wie der service oben , leider waren die zimmer auch sehr laut man hat die telefonate der nachbarn gehört

It beautifully,clean rooms are big

Céntrico, instalaciones hermosas y muy limpias, muy buenas atenciones

Realmente todo está muy bien, un poco costoso

No good

👎

I want to start by saying how much I truly enjoyed my stay at the InterContinental Hotel. From the moment you arrive, the service begins immediately, with a warm greeting from the bellman who is ready to assist you. The front desk staff are attentive and welcoming, and that level of care continues throughout the entire stay. Housekeeping does an excellent job keeping the rooms spotless and comfortable. Room service was efficient, and when I had clothes sent for dry cleaning and laundry, everything was returned promptly and in perfect condition. I also really enjoyed the service from the pool bar staff and the restaurant team, who were both friendly and professional. The view from the 18th floor was breathtaking — I loved being able to watch both the sunrise and sunset from my room. What truly made my stay unforgettable was a special birthday surprise. I received a knock on my door, and the hotel staff presented me with a beautiful strawberry cheesecake with a candle and “Happy Birthday” written in Spanish in chocolate. It brought tears to my eyes to be recognized in such a thoughtful way by the hotel. It was a wonderful moment that I will always cherish. This hotel truly knows how to do hospitality the right way, and I would gladly stay here again.

J’ai tout aimé

Le service les chambres le cadre parfait

C’est le meilleur hôtel de la capitale

Tout le cadre, le service et les chambres sont parfaits.

Everything

Everything

Nice food options, comfortable, clean bed, helpful staff

N/a

Sip

I cannot wait to visit you guys again. It was very awesome.

Everything

Loved it and lived up-to intercontinental standard

Great location, good hotel

The carpet in the room

La tranquilidad de la habitacion y la vista.

The customer service at this hotel was very attentive and professional from the moment we arrived. The room was beautiful, spacious, extremely clean, and offered an amazing view. Everything in the room worked well after a minor issue was resolved, and the bed was exceptionally comfortable, ensuring great rest. The Club Lounge on the 21st floor had outstanding views of the city, and while the food was not extraordinary, it was good and consistent. Overall, the hotel delivers a refined, comfortable experience that feels well-organized and upscale.

The fridge in the room was completely empty, which was surprising for a hotel of this caliber, even paid minibar options would have been appreciated. There was also an issue with running water in the shower that required a technician and took about 30 minutes to fix, though it worked perfectly afterward.

Het was mooi en schoon eten was ook goed

Niets

Super clean, super comfortable and delicious breakfast.

Better to pay in advance because it is the first time in booking.com that the tariff paid defers so much from the one quoted by booking.com. For the expensive price, we should maybe get a bathrobe and slippers for the poolside.

Accueil

Bon accueil

Très bon accueil

Ras

Location

Muy Bueno

Cool place

Everything was just great !!! .... Outstanding service !!!

Valet parking

Best resort in DR!

Good

La habitación

Nada

Recomendado

Intercontinental did not disappoint:) We are used to the Embassy Suites and while the buffet breadsticks is better there, this hotel is immaculately kept and the service was great! Clean and the bathroom was beautiful! Will return!

I was very disappointed, though staff were very friendly and made efforts to fix the situation. In a 5 star hotel, beds were extremely uncomfortable, hard, felt old and to top off had a roach in my room.