Crowne Plaza Kuwait Al Thuraya City by IHG vs Similar Hotels

Rooms were large and comfortable but some reviews mentioned old features and noise.

Rooms are described as beautiful and well-designed.

Rooms are elegant and comfortable; positive sentiments about room quality.

Reports of noise (poor soundproofing, old windows), non-working TV and mediocre central AC; guests described room comfort as poor in places.

Some reviews mentioned poor cleanliness and odor issues in the rooms.

Positive mentions of cleanliness in multiple reviews.

Room was clean and fresh; outstanding cleanliness mentioned in reviews.

Multiple guests reported very bad bedding smell and unclean pillows; explicit comments about poor room cleanliness.

The location was appreciated, particularly its proximity to the airport.

Convenient location near shopping and transportation.

Direct connection to the nation’s largest mall is a privilege; location deemed convenient.

Several reviews state the location is excellent and close to services; consistently praised as a strong point.

Mostly positive sentiments regarding service, with some noted improvements needed.

Consistently praised for outstanding service, especially by reception staff.

Consistent praise for friendly and attentive service throughout multiple reviews.

Repeated positive mentions of reception staff (Mahmoud, Ahmed, Hamdi), friendly service, room upgrade and helpful reception interactions.

Breakfast and dining options were described as excellent.

Dining options well-received, variety for families noted.

Breakfast received high praise for variety and taste; excellent food quality mentioned.

No strong F&B mentions except a request for a visible café/buffet at reception; limited offerings implied.

Positive mentions of amenities such as spa and pool facilities.

Facilities exceeded expectations, including pool and dining options.

Quality of facilities and the spa services noted but slight disappointment in services.

Mentions of crowded parking and requests for an on-site café/buffet; amenities present but limited according to guests.

Good value for the luxury experience provided.

Some mentions of high prices but largely satisfied overall.

Some reviews indicated high prices but considered acceptable for the overall experience.

One review explicitly noted price is fair for the service; generally perceived as acceptable value given location and service.