Shima Yamaguchikan

I liked that I deep dived into the traditional culture of Japan and the traditional culinary of Gunma. The onsen baths were amazing. Even though I cannot speak Japanese the staff tried its best to explain me everything. Be aware that this Ryokan is traditional and not modern. But everything is cozy and clean. And the food was amazing, even though I wonder what I ate sometimes. But if you are open to try, then you won‘t regret it.

Nothing. It was a beautiful experience.

川に隣接しているので、浴場からもお部屋からも川のせせらぎを間近に感じ、とても癒されます。

せっかく素晴らしい眺望なので、もう少し窓ガラスが磨いてあったら、なお美しい眺めが楽しめると思いました。

Beautiful setting by river with hot spring facility within hotel as well as original open air hot pool in rocks a short walk away. Personal service for breakfast and dinner with extraordinary array of dishes for both meals.

All good, if a little old-fashioned. Observation elevator a bit disappointing with no observation deck at the top.

Todo, los onsen el menú de la cena, el trato del personal, la.limpieza, todo perfe

No.tenga quejas. La verdad, muy completo todo

露天風呂が、最高でした。

食事が、満足できなかった、、。 食堂が、明るく無かった

朝食後のコーヒーが、カップが出てなくて皆さん紙コップでのんでいた。

車椅子の母が行くと伝えたら 風呂場に介護用の椅子を用意してくれた。特別室だったのでバスタオル使いたい放題だったのはありがたい

テラスの手すりなど、修繕は？と思うところも。フェイスタオルもたくさん欲しかった。

露天風呂の眺めが良かった。 夕食・朝食はおいしかった。 女将の紙芝居は最高でした。

こたつが部屋にあったが、外の眺めを見るには良いが、テレビを見る位置ではなかった。

พนักงานให้บริการดีมาก บรรยากาศดีสุดๆ

ไม่มี

古い温泉街として自然と共生した落ち着いた雰囲気がよかったです。 奥四万湖の真っ青な湖面の輝きが神秘的で美しかったです。

特にありません

Food was beyond amazing and 100% worth the price.

夕食、朝食とも見た目も味も良かったです。温泉のお湯も最高でした。５回も入りました。頼んだお酒が（谷川岳）が美味しかったので、おみやげに購入しました。娘も連れて紅葉の頃に行きたいと話しています。

特にありません。

なんと言っても温泉

レストランと食事。量はともかく、美味しいものが食べたかった。

Une pause dans le temps. Un moment magique, la neige tombée pendant que nous prenions notre bain dans le onsen. Les onsens étaient merveilleux et le repas vraiment excellent !

外人が少ないのがよい。紙芝居を理解できるとも思えないし。翌日某有名温泉旅館○○閣というところに行ったが自慢の露天風呂の温度が低くて入れなかった。欧米人が多く、おそらくそちらの人たちには受けていた。あちらの旅館よりいいよ。

温泉というが、なんか温泉のにおいもなく、薄目の温泉またはお風呂という感じだ。残念。布団は薄いし貧弱だ。敷いてくれた向きだが、頭がエアコンともろ当たりで、すこしは考えてほしい。

Location and facilities are amazing

Check out time and check in time

Todo! Una experiencia increíble, la cena con el chef y los insensatos calientes con el frío del ambiente fue lo mejor .

A mi me gustó, pero quizás lo que no le Pudieran gustar a otros huéspedes es que no hay otras opciones de comida. Solo la Tradicional Japonesa.

No TV & WiFi

The view from the room, the private onsen in the room facing the river, the modern facilities and amenities of the room, the facilities of the hotel, courteous staff, he kaiseki dinner. I paid extra for the luxury and everything was beyond expectation

There was only one small glitch in the otherwise excellent service: when I arrived to check-in the staff was trying to get someone who could communicate with me in English. They didn't explain that and I had to wait more than 30 minutes before I had to ask what's going on. Meanwhile, guests who arrived later than I were being attended before me. In the end the lady who attended to my check-in spoke to me mainly in Japanese anyway

とにかく、お風呂が良かったです。 特に露天風呂のロケーションがすばらしく、思い出に残りました。

部屋の便所がとにかく狭いです。

温泉がいい 食事がいい

なし

Funcionários muito solícitos. Melhor onsen a céu aberto que eu fui. Tudo extremamente confortável.

Funcionários do jantar não falavam inglês, não havia nenhum menu sequer em inglês, muito difícil a comunicação e entendimento.

夜食、朝食ともに良かった。朝食は多かったです笑 露天風呂とか満足でした。

特になし

四万温泉は4回目。やまぐち館は初めてでしたがすっかりファンになりました。 川沿いの温泉が本当に素晴らしかったです。 館内の隅々まで清潔に保たれており、細やかな心配りが随所に感じられました。 お食事も一品一品丁寧に作られていて、どの料理も美味しく、心のこもった味わいでした。 スタッフの皆さんのサービスも温かく、女将さんの紙芝居がとても印象的でした。また観たいです！ 夜はカラオケバーで楽しい時間を過ごし、気づけば23時半まで歌っていました。ベッドもふかふかでぐっすり眠れ、滞在中ずっと快適でした。 さらに、ホテル横のコンビニで飲んだ生ビールが最高！お風呂上がりに通って、全種類制覇してしまいました。🍺次回はぜひ、もっとゆっくり連泊したいです。

とくになし

部屋が広い

トイレが狭い。

露天風呂からの眺め

特になし

温泉と女将最高でした

Absolutly amazing Onsen experience

They never change the menu. We had the same food for breakfast n dinner.

Cleanliness

Food was excellent, baths were clean, hot, and had a pretty view. Amenities were stocked, and the staff went the extra mile.

Nothing

Good location, beautiful onsen view, and delicious foods~! Staff are nice and friendly. You should experience this hotel.

The outdoor baths or rotenburos right next to the river were wonderful. We were given the room exactly as expected, very satisfying stay!

Spacious Room, Delicious food , Open-air sauna with view. it was giving all its best for the value. Can't even believe we got this with such a good deal.

some of the foreign front-staffs are not providing very polite service to non-japanese guests(could be just my case), make me feel unmatching with the place's vibe and value. With this peaceful and traditional atmosphere, we are expecting the Japan's politeness at its best. Hope they can treat customers with more politeness in the future.

Good location and abundant facilities

Nothing

It’s an old, well maintained property. You can hear the river outside. It’s very beautiful!

- Serene and less touristy area for ryokan. - Endless streams of local food and dishes to try on, focusing on gunma's specialty - Very helpful staff even with language difficulties

- Private ryokan is under renovation but not mentioned during the booking process - We struggled to have important conversations on how to travel in/out

Onzen which is next to the river is so nice.

Dinner/ food is just ok.

Stay for four nights not disappointed at all. It was around January. Everything is Snow White magical atmosphere the hotel is located in a small town. There are nearby restaurants. I took the full course so I had breakfast and dinner every day. The food is amazing Japanese traditional style I took the Japanese style room. It was comfortable and spacious. Really nice view of the river sitting in a cozy room enjoying my green tea was an amazing experience. The open bath was great. There are two open baths and they change around the evening. It is just amazing to sit outside. It's snowing listening to the river water this is why I booked this hotel, it met made my expectation on highly addressed renting a car because of the remote area

Nothing

I wanted to cancel the booking without penalty but was too late.

Onsen and views

Baths were lovely. View was lovely in the snow. Easy bus access from Tokyo

Great view from my spacious room onto the waterfall ( l love the noise of the water, but it is not for everyone especially during the night), the onsen was beautiful with night illumination onto the forest, dinner and breakfast was delicious

Nothing

Private onsen in the room was great.

Food was not so great. We ate dinner and breakfast and both were course meals, but the taste was not so great compared to different ryokan.

Onsen was good I really enjoyed.

More space needed to put cosmetic things.

The whole place is beautifully made up. Traditional furniture and decoration, presented in a very clean and decent way. The atmosphere is super peaceful and we found the place to be spotless. The dinner and breakfast were Teishoku sets and absolutely delicious and filling, while satisfying all flavours. The outdoor baths where absolutely stunning, right next to the river and with view of the forest behind. The futons where really cozy and comfortable and the Yukatas provided where comfi as well. The Japanese style room is equipped with hot water for tea, two low tables and one with high chairs and while we had dinner staff prepared the futons for us. We will keep this amazing stay in mind for a long time! :)

The english level of the staff could be better but it was sufficient to understand everything and get the important information :)

The onsen was amazing and the highlight of our stay. The staff were so friendly and helpful. They really made an effort to accommodate us even though we do not speak Japanese. The river next to the hotel makes it so relaxing and peaceful. The hotel provided instructions for us on how to use the onsen, as it was our first time.

The pillows were not very comfortable.

The reception is very kind and helpful. Felt very homey right after entering. The baths are amazing, managed to try all 3 baths. Will come back in the future for sure!

Nice open onsen baths, awesome river, beautiful nature, good rooms.

I liked the onsen on both levels 2 and 7. They were large, clean, and private. The temperature was excellent and the facilities were sufficient.

I felt that the lights were too bright in the dining hall for patrons in the 'less expensive' rooms making us feel of secondary value to the hotel. I didn't like that we had to walk through the more pleasantly-lit dining room to access the brightly lit dining room.

The food was really good and the meals were large, so worth the price. The room was beautiful and clean, and staff were kind and helpful. The bath locations and temperature had variation, to meet all kinds of needs. Location itself was beautiful as well and the locals were friendly, definitely recommend walking around. There is a small town, dam, and a beautiful lake upstream of the river as well as a couple small shrines along the way.

As a foreigner I wish the bathing process and the food was initially explained a little better to me, but I figured it out pretty quickly. Regardless the staff were patient and kind with me despite the language barrier. As a side note, there are lots of dragonflies and other insects around the property being that it is right next a river. Personally, they never bothered me but if you don't like insects, don't go outside of the cities in Japan!

I like the atmosphere. Totally retro place. 70ties style.

After some days the meals repeated themselves

Tranquil, beautiful setup with Indoor and outdoor onsens. Bus stop right opposite the hotel takes you back to the train station. Would definitely recommend

Breakfast and dinner could be better, but already good enough for the price

Room is extremely spacious, with a toilet, bathroom and wash basin at a separate corner. There's a big fridge and electric airpot. Lightings are adequate, and just enough power sockets to use. Wi-Fi connection is good. Its hot spring is big, with some outdoor ones facing the river, very relax to dip inside, enjoying the river view and listening to its water gushing sound. Meals are in the form of multi-course dishes, served at a common dining area. Very satisfied with all the dishes. All staff are generally courteous. It's actually not that far to walk to the central town area. The bus stop is located right outside of the ryokan, together with a convenience and liquor store which opens till 9pm. Check-out is until 11am which is great.

Though we stayed on a high floor, the view is not that good, with a balcony ledge that blocks the river view, and an instruction stating not to go out onto it. Toilet space is very tight.

Traditional Japanese Breakfast, I enjoyed it.

N/A

Someone waiting for your arrival at the entrance.Very welcoming and good service. Dinner and breakfast are good too.

Not at the moment.

The Onsen with the river view is really fantastic. Rooms also have riverview and are quite large. We had kaiseki meal for dinner and breakfast and it was great to try all these diffrent things and be neither to full nor hungry afterwards. Very beautiful landscape. I went with my japanese Partner, who also enjoyed it very much. The Hotel employees knew that a foreigner would come and had someone who spoke english (which was not necessary since my partner Steaks japanese but I appriate the effort).

The buses come only once in a few hours on a monday which was very inconvient. But the location is in the midfle of the mountains so that's catch. It might be little difficult to get there with no japanese. So people should keep this in mind and plan in advance.

The location was gorgeous, both the ryokan and the surrounding areas. There's a luxurious main lounge with small shops and restaurants that almost seem like you're wandering through a tiny town. There are multiple public onsen with views of the river that seemed close enough to touch. The room itself was quite spacious with a nice river view, a kotatsu, complementary tea and an electric kettle, a private toilet and shower, and more. The kaiseki dinner and breakfast were both delicious. Also, the proprietress did an entertaining picture show performance of The Mermaid and the Red Candles.

Calm location right next to river. Onsens were beautiful. Grear services all round. Some English staff and bit of Google Translate means everything sorted very easily.

Food may betailored to local Japanese. While nicely presented and they did vary menu if you staymore than one night, we found thefood to be somewhat salty and bland. Quality of food was excellant though, just the taste.

The setting is stunning - views out the lobby window are like a painting and the sound of running water will put you to sleep. The food was amazing as well. Generous, multi-course meals for every meal. Both Onsen are great, but the outdoor pools are particularly excellent. And it’s close to Sekizenkan so you can go for a walk to get your Spirited Away snapshot, but I’d rather stay here.

Nothing - it was great.

Location is great

The riverside onsen was amazing. Staff were very welcoming and accommodating. Story time with the land lady was fun. Spacious room, comfortable futon. Kotatsu in the room was also nice. Was my first Ryokan experience, and I was satisfied.

The wifi was pretty slow, TV in the room is probably over 10 years old. Food was good, but not to my taste.

the onsen. Oh my god, imagine enjoying outdoor onsen just beside the river!!!! With snow falling too… best onsen experience ive ever had.