Riad Azzouna 13

Staff was really helpful and resolved all our requests promptly.

The breakfast consists of carbs only. AC was too old to cool the space down. The room was too dark, no sunlight almost at all.

Everything was wonderful. I chose it because the style was exactly what I love, and I was even more impressed when I arrived. The food quality is also excellent. There is a lovely lady who prepares and serves breakfast, and the young man who looks after the Riad is wonderful

Everything was good

The building was stunning, the rooms roomy and well equipped, the staff were excellent. We particularly liked the roof terrace, a lovely spot to relax in.

wyśmienite!

Wonderful place; really nice rooms and not expensive. The main staff person was super helpful, organizing transport to the airport for us and helped us with the luggage very early in the morning.

Beautiful interiors, spacious, airy and bright rooms, despite the traditional riad layout. The whole place was very quiet and calm and a soothing shelter after a day in the medina. The room was very clean, with working air-con, a very ample wardrobe and safe, and a beautiful, hammam-like bathroom. Being tucked away in an internal alleyway, but still a few steps from the main door and the nearest taxi pick up point, means this riad is beautifully silent while still in the heart of the Medina and only 15min walk to Jemaa El Fna square. Nearby notable addresses are the Maison de la Photographie and the Slimana concept store and bar. The manager, Moha, will help you promptly with any need.

Perhaps water bottles in the room could be replenished daily, but I’m sure if I’d asked they would have done it.

Accoglienza e ospitalità regnano sovrane, la bellezza dell’architettura della struttura è qualcosa di incantevole, su in alto c’è una terrazza meravigliosa. Colazione letteralmente divina 😻

Niente da dire

Das Personal ist so hilfsbereit aufmerksam und zuvorkommend. Der Riad ist ein architektonisches Schmuckstück. Wundervolle unaufdringliche Details überall, die Innenarchitektur ist sensibel und sehr durchdacht ausgeführt, die Einrichtung entsprechend zurückhaltend geschmackvoll. Ich als Architekt bin begeistert. Azzouna13 hat bei uns einen bleibenden sehr guten Eindruck hinterlassen. Merci !

Nichts…

The room was beautiful, peaceful, and comfortable with a contemporary feel. The manager took great care of us.

Amazing rooms, very quiet and clean. Dinner and breakfast was also good

No complaints

Marakéš jsme zvolili jako závěr naší cesty po Maroku. Auto jsme vrátili na letišti a nechali se dopravit do města. O to se postaral riad, komunikace přes Whats App fungovala velmi dobře. Riad je uvnitř v Medině. Pohodlné auto nás dovezlo do nejzažšího možného bodu (270 MAD / 4 osoby), odtud (ca 400 m) se o zavazadla postaral riad. Stejně tak potom i při odjezdu. Riad samotný je velmi hezký, působí exoticky. Personál je velmi vstřícný. Cítili jsme se velmi dobře. K hlavním místům v Medině asi 1 km úzkými uličkami, cestu se musíte "naučit". Všechno obejdete pěšky, výjímka Jardin Majorelle (taxi ca 60,- MAD).

všechno, co jsme potřebovali, jsme měli

The welcome was absolutely amazing from the first moment we arrived. The staff were incredibly kind, friendly, and very easy to communicate with. They made us feel comfortable and truly cared about making our stay enjoyable. Everything was handled smoothly with a warm and professional attitude. We really appreciated their hospitality and would definitely love to come back.

Room was very nice, comfortable and quiet.

Room on the ground floor not ideal as you hear talking outside your room.

Breakfast was excellent. Bed made daily. clean and quiet riad is what we need after all that noise. Jawad and moha was helpful. Excellent chicken tagine three course meal. Safe and nice place. Sound of water feom. Fountain and tastful decor is guaranteed for a calm and peaceful stay. There is roof top with day hed seating.

Nithing much. Five minute walk from main road which is usual in any riad in madina. But moha received us where the taxi stops as we book the taxi with him.

La struttura è semplice ma elegante e accogliente. La camera era bella, comoda e silenziosa: abbiamo dormito molto bene. Il personale è stato sempre molto gentile e disponibile: ci ha aiutato a organizzare il transfer di ritorno per l’aeroporto ed è andato tutto perfettamente. Abbiamo anche provato l’hammam e la signora che ci ha seguiti è stata davvero brava e gentile, rendendo l’esperienza molto piacevole. La colazione ci è piaciuta molto: abbondante e varia, con frutta, pancakes, tè, marmellata, miele, omelette, caffè e burro. La posizione è ottimale, a pochi minuti dalle principali attrazioni e dal centro della Medina.

Decoracion y atencion

Todo me gusto

Riad molto accogliente, staff gentilissimo, colazione e cena ottimi, molto pulitone curato nei dettagli. C’e’ un bellissimo terrazzo per momenti di relax.

E’ all’interno di un suk un po’ incasinato ma dentro e’ un’ oasi di pace.

La decoración y el personal muy amable y atento

Außergewöhnlich tolle Gastgeber, Ein schönes Ambiente im Herzen der Medina unweit der Attraktionen. Ein abwechslungsreiches Frühstück und Matrazenwärmer in der kalten Jahreszeit laden zu einem langen Verweilen ein.

El desayuno casero. Casa cómoda. El Riad es muy bonito.

La ubicación. Se encuentra en un callejón de la Medina, sin ningún tipo de indicación y de primeras genera inseguridad. El primer día tuvimos que darle dinero a dos chicos a los que preguntamos dónde se encontraba el Riad. En el armario había un edredón que tenía manchas. Llovió durante los días que estuvimos allí y nuestra suite tenía humedades. Hasta tal punto que la almohada apoyada en la pared estaba mojada. Afortunadamente la sustituyeron rápidamente. Las mesas del desayuno son bajas y están situadas en el patio, por lo que desayunábamos con el abrigo puesto.

Es precioso y estaba muy cuidado

El personal, amable y atento

La amabilidad de Moha, dispuesto y resolutivo. El Riad es bonito y está cuidado, con una decoración sencilla pero con gusto.

La ducha es mejorable. La calle en la que está ubicado está un poco escondida y por las noches puede resultar un poco intimidante.

It’s nice and clean, the Riad is lovely, and the breakfast was ok.

The room was really dark, which made it very humid. The first day they didn’t clean the room. It’s located in an unclean messy alley. The staff was nice and helped us booking a Taxi.

Nous n’y avons finalement pas séjourné.

Riad très joli et conforme aux photos, mais expérience malheureusement écourtée. Nous avons quitté l’établissement le soir même de notre arrivée, sans même utiliser la chambre, en raison d’un fort sentiment d’insécurité dans le quartier. Nous sommes deux jeunes femmes, dont l’une est enceinte, et l’expérience vécue à l’extérieur du logement ne nous a pas permis de rester sereinement. Nous tenons à préciser que cela ne remet pas en cause la qualité du Riad en lui-même, qui est agréable. En revanche, nous avons été déçues par le manque de compréhension de la part de l’hôte. Malgré notre départ immédiat et le fait que les chambres n’aient pas été utilisées, aucun geste commercial n’a été proposé, même partiel. C’est regrettable, car notre démarche était sincère et motivée uniquement par des raisons de sécurité. Nous partageons cet avis pour informer les futurs voyageurs, en particulier les personnes seules ou vulnérables, afin qu’ils puissent prendre leur décision en toute connaissance de cause.

Location, hospitality, cleanliness

Nothing

Moha, the manager was excellent! Very friendly and accommodating. The Riad is gorgeous, clean. The staff are very friendly and helpful. Breakfast was presented well.

Sehr herzlicher Empfang. Wir haben den Transfer vom Flughafen gewählt, hat alles super geklappt. Kann ich jedem nur empfehlen. Moha hat uns willkommen, wir haben eine super feines Mittagsessen im Riad genossen. Bei Ankuft ebenfalls sehr zu empfehlen. Das Riad ist super schön, sauber, ruhig. Zimmer warm und sauber, bequem. Moha ein sehr freundlicher hilfsbereiter Gastgeber, auf den man immer bei Fragen zurückkommen kann. Würde auf jeden Fall wiederkommen, und kann es jedem vom Herzen weiterempfehlen. Danke an Moha für alles.

Alles war perfekt

We had a great stay in this traditional Moroccan Riad which is located in the heart of Medina and providing great access to all the key locations within. Moha our host was fabulous and helped us with some key information and have been very supportive during our stay. I will definitely recommend the Riad whoever intends to experience the tradition and hustle bustle of Medina.

El trato de Moha es excelente. El Riad está muy bien, es bonito, acogedor y está muy bien situado. Es pequeño, eso junto a como te cuidan allí te hace sentir como estar en casa. El detalle de tener mantas eléctricas en la cama nos salvó la vida, ya que tuvimos un día de mucho frio. Nos encantó haber cogido este Riad. Lo recomendamos 100% . Al salir de el, solo tienes que tener claro el lado para donde ir a la zona turística que está pegada y es muy chula. Porque justo si vas para la otra la zona no es tanto para turistas.

Lo único, es que las toallas no se secan de un día para otro y no las cambian. Seria bueno que lo hicieran.

Lovely calm Riad in the heart of Marrakech souks. Moha was great and couldn’t do enough for us! Decor was very stylish!

Location was 15 min walk from Jemaa El Fna.

Beautiful riad, nicely decorated. Mohamed is there to help you in any way he can. The private hammam is a precious experience.

Nothing really but may be the roof top is a bit neglected and doesn't inspire its use.

Pequeno almoço e a gentileza das empregadas de serviço

O acolhimento pelo responsável

Beautiful riad in medina. Stylishly decorated with traditional elements and all necessary amenities for comfort. Very good breakfast daily and delicious dinner option. Helpful and friendly staff. We loved our stay.

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Moha was an excellent and helpful host, beautiful quiet room and common area, delicious breakfast, relaxing hammam and great location in the Medina. We also loved the dinner and would suggest asking for them to prepare it for you on your first night as it was wonderful and is a great way to start the visit.

It was great

Professional friendly service . Rooms were very clean

Shower pressure was a little low. Also when you shower the water wets the toilet area. Perhaps a shower curtain can help

Le lieu, la décoration, chambre confortable, petit déjeuner correct (très bon thé)

Avant même d’arriver au riad, nous avons été harcelés dans la rue par deux individus insistant pour nous guider. L’établissement ne dispose d’aucune plaque ou indication extérieure visible, ce qui favorise malheureusement ce type de situation. À notre arrivée, l’accueil a été particulièrement froid. Le gérant, sans aucun sourire ni formule de bienvenue, nous a immédiatement demandé si nous avions une réservation, sur un ton très peu agréable. Il nous a ensuite clairement fait comprendre que nous étions “obligés” de donner de l’argent aux personnes qui nous avaient suivis, sous prétexte que “Marrakech est une ville touristique”. Il nous a même proposé de la monnaie au cas où nous n’en aurions pas. Cette pratique est problématique et met les clients dans une situation inconfortable. Par ailleurs, le matin, il n’y avait pas d’eau chaude. J’ai dû me doucher à l’eau froide, ce qui est regrettable pour un établissement de ce standing, surtout en plein hiver. Pour le reste, le séjour s’est bien déroulé, mais ces éléments ont fortement entaché l’expérience et la première impression. L’accueil est totalement à revoir.

Mooi onderhouden Hulp bij zoeken van accommodatie

Niets

The pottery is located close to main attraction/Medina.

The riad is quite old and our room felt cold and damp, which made the stay uncomfortable. Breakfast was very poor and our request for a savory breakfast (no sweet buns) was ignored the following day. The staff member Moha was unwelcoming from the moment we arrived and did not provide a proper welcome. The worst part happened at check-out: we were suddenly told we had not paid the city tax and were asked to enter full card details including the security code (CVV) on a laptop, which felt inappropriate and unsafe. We were then told to withdraw cash from an ATM, but due to withdrawal limits and ATM fees we could not take enough money out. To make things worse, we were threatened with being reported to local authorities over a small remaining amount. This ruined what was meant to be my birthday trip. I would not recommend this riad.

Der erste Eindruck war bereits sehr positiv. Der Service war ausgezeichnet und besonders hervorzuheben ist das tägliche Frühstück, das jeden Morgen frisch zubereitet wurde. Nach vorheriger Absprache wurde uns sogar für frühe Abreisen ein Frühstück organisiert, was wir als äußerst aufmerksam empfunden haben. Mit Mohammed konnte man jederzeit alles besprechen – er war immer hilfsbereit, hat uns die Stadt erklärt, wertvolle Tipps gegeben, worauf man achten sollte, und sehr gute Restaurantempfehlungen ausgesprochen. Das Riad selbst ist wunderschön, liebevoll saniert und bewahrt genau den authentischen Charme, den man sich von einem traditionellen Riad in Marrakesch erhofft. Die Zimmer waren sehr schön eingerichtet, die Betten äußerst bequem. Besonders beeindruckend war auch die Dachterrasse mit einer wunderschönen Aussicht.

Es gab nichts, was uns nicht gefallen hat. Unser Aufenthalt war rundum gelungen.

Staff was very nice. Moha was very welcoming, kind and helpful. Riad itself is located in a quiet area, easy to walk to medina, so location was perfect for me. Rooftop terrace is nice to enjoy the sunset

Staying at riad is more of a summer thing, I guess. As I visited in January, it was pretty chill in the room even when I turned on the AC. The towels were clean but felt damp, I believe because of humidity and not drying well enough when the temperature is low

Location 5 /5 Staff 10 /5 Always helpful with every single request and advice about how to avoid some of the common problems tourist might encounter (unofficial guides/ help that is not help). Cleanliness 4/5 Bed and pillows 5/5

The lighting in the room was bit dark and made the room feel a bit like a cave. I had a room on the top floor. Great for sleeping but not so much for lounging and reading. The construction of the riad with it's inner court yard means that voices echo somewhat and guests sitting and lounging may not be aware. This means occasionally it was noisy. The occasional smell of cat urine near the entry to the riad.

A arquiteta, o cuidado dos funcionários, A autenticidade.

O chuveiro e as camas eram muito estreitas.

Great location, great staff, great facilities.

I had to think hard about this, and came up with nothing.

The quietness, it’s small size, and the so stylish and in line with the local decor it was. Also, the personnel kindness and support was “tops”.

Some streets nearby the location may be a little bit dangerous at night, so I suggest the accommodation to provide guests with some kind of suggestions to move around (for instance, which streets or area to avoid) when it becomes dark. Also, the functioning of the showers should be improved.

We had a lovely time at Azzouna 13. We were met by Moha who was exceptionally accommodating and was the perfect host throughout our stay. All the staff we met were friendly and helpful. The riad exceeded our expectations and our room was beautiful and very clean. The breakfast was great, we looked forward to it each morning. Would highly recommend!

Riad bellissimo, camere curate e la colazione buona. La cena non male ma va bene solo per la prima sera che si arriva, fuori dal Riad ci sono opzioni molto migliori

Purtroppo è posizionato in una zona decentrata è un po’ isolata, rispetto ai negozi e ai locali. Alla sera la percezione è di poca sicurezza a muoversi

Das Frühstück war gut. Wir haben auch einmal dort zu Abend gegessen, ebenfalls sehr gut. Wir haben uns sehr über die elektronischen Heizdecken im Bett gefreut, da es im Dezember nachts echt kalt wurde. Vielen Dank dafür!

nichts

Le petit déjeuner n’est pas top

Very stylish Comfortable bed and room

Room very dark Ground floor room a bit noisy My friends ac not working she didn’t have any solutions offered to her

Beau Riad au coeur de la Medina où nous avons passé une nuit. Très bon accueil.

El Riad es precioso y las personas que trabajan ahi muy amables

L' accoglienza e lo staff di estrema cortesia. Ci è stato anche offerto un tè e dell' acqua al nostro arrivo. La struttura elegante

La camera non era riscaldata. Ci siamo resi conto dopo un po' di prove che l'aria condizionata funzionava solo per il raffreddamento o la deumidificazione. Il letto era dotato di uno scaldaletto ma non sufficiente a riscaldare l'ambiente e tantomeno il bagno, umido e freddo.

Beautifully decorated Riad, a very welcome escape from the dusty winding streets and minutes from the street markets. The hot air from the AC was very welcome. Breakfast was nice and set us up for the day. The hotel organised a pick up from the airport, which was competitively priced.

If you do stay in the old town, I would recommend getting a SIM card at the airport - if you won't have coverage - so you can find your way around from the start and can be independent. I would never have been able to get back without it.

La Decoración era muy bonita, el desayuno era top! Y el personal super amable y servicial.

Beautiful Riad, generous breakfast, friendly staff

Everything was great

Le Riad est magnifique, le personnel est discret et accueillant, Moha a été très agréable et très bienveillant avec notre groupe. Nous nous sommes régalés avec un petit-déjeuner délicieux et des dîners parfaits. La décoration est sublime. Nous avons adoré l’authenticité des lieux et la décoration épurée.

I had such a fabulous time at Riad Azzouna 13. I would definitely stay here again. The riad is beautifully and tastefully decorated. Moha made my stay so lovely. Bringing me coffee in the morning etc. I truly appreciated his efforts. The lamb tagine by the fire was a definite highlight. So incredibly delicious - and the ambience was superb. Thank you Moha for a wonderful stay.

I think maybe the AC wasn't working properly. I had it set to 30 degrees, but was freezing the whole time. This wasn't the case when I stayed at Riad Azzouna 13 a few days prior, in a different room. So I think it was just an issue with the AC in that room. The water was also not hot for the bath, and the bath plug was missing! I'm sure these things could be easily fixed, to make the experience even better.

ottima colazione servizio ottimo

dimensioni camera e bagno

Le Riad est joli, le personnel est accueillant. La chambre est très propre et la terrasse est agréable.

Malgré un super séjour, les quelques points négatifs : la chambre est un peu petite, la pression de la douche est presque inexistante, il n'était pas possible de prendre le petit déjeuner sur la terrasse, et le Riad est un peu excentré dans la médina.

Sehr gutes Frühstück

Es war sehr kalt im Haus

Riad muito bonito. Funcionários muito simpáticos. Localização excelente. Dá para andar a pé para todos os pontos de interesse.

Mesmo que abordem constantemente os turistas, a rua, é uma zona segura. São só incómodos e apenas querem uma justificação para pedir dinheiro. Dizer "basta, deixa-me" em tom mais alto, em francês e continuar a andar, resultou comigo. Dados móveis no exterior dão muito jeito para a orientação dentro da Medina. O riad poderia ter chá e café à disposição no quarto. Não há ponto de água filtrada nem oferecem garrafa de água no quarto. Pequeno almoço bom. Restantes refeições têm de ser pedidas com antecedência. Não servem álcool.

Die Unterkunft war sehr schön! Das Zimmer war zwar etwas hellhörig aber dafür stylisch und sauber! Die Lage war sehr gut - zu Fuß alles gut zu erreichen. Der Service war toll! Wir haben vielen Tips bekommen und auch extra Frühstück to go, da wir sehr früh los mussten…

Le personnel (en particulier Moha) était absolument génial ! Rien n'était trop demandé - le thé, l'organisation de l'arrivée et le depart (à 5h du matin!), la gentillesse avec nos petits enfants, la disponibilité et le sourire. La nourriture était vraiment excellente ! Le service à table au top ! Les chambres sont tres confortables et décorées avec beaucoup de goût.

Riad speciale . Situato in ottima posizione, pulizia e cura dell’ospite unica . A partire dalla colazione che è davvero ottima , varia ogni giorno , cibo espresso . Consiglio di cenare almeno una volta all’interno del Riad perché fanno una Tajine di pollo al limone eccezionale , per non parlare del resto . Moha riceve tutti i suoi ospiti con un’attenzione unica . È la gemma del Riad .