Umhlanga Cabanas

Consider having breakfast

Nothing, the pictures on the website is completely different from the property . It looks like the pictures where taken a long time ago and the property was not maintained

Nothing

We didn't have breakfast at venue There were no breakfast served at the venue

The place is beyond,beautiful ,view is exceptional 🤏🏻

If the pool closing hour would be extended.

There was no contact number to call for room service

I loved the kids play area

Kids area great Location great Staff awesome

Water on the floor leaking through glass after taking a quick shower.. Couches too old and dirty Trees have overgrown the view from my room Wifi was not working Place doesn't look like the pics as advertised Couldn't sit on the balcony during showers as it was leaking.

Near beaches

To noisy

Location is perfect and facilities for kids are great.

The activity program was not always as per the pamphlet received.

The location was great.near to the beach

The unit needs a complete renovation

Location was perfeL

Location was perfect.

Facilities

Furniture, Couches in the lounge area are very old and dirty on the armchair. There are no cushions to support the back

Dreary, outdated and nothing like the photos shown. Limited facilities and not very clean.

The kitchen & lounge is not nice at all. The couch looks dirty. Wasn’t even comfortable sitting on it

Location, family friendly and daily house keeping.

Kids knocking on our doors at night.

The unit was awsome!! More than expected.

The lifts were awful, took way too long and felt un safe.

The kids facilities and planned programs for each day were excellent.

It’s old, it needs some renovations.

The receptionist exhibited a poor attitude and was unwilling to provide us with any information, when we talk to her it's like we are bothering her. Additionally, she was unwelcoming. The establishment does not cater to individuals with disabilities. The cleaners they do not refill bodywash, toilet papers etc. My mother faced difficulties climbing the stairs, both up and down, which ultimately resulted in her injuring her foot.

Nothing

Everything

Comfortable rooms

Parking lot

Nothing

Location is Crap

I liked the fact that it was nice and clean. I also liked that the property has lot of activities for kids to do.

N/A

N/A

The rooms were clean and the cleaning service was excellent. The place is a great place to take the kids, the facilities especially the play area cater for kids. My kids loved everything about the place.

Nothing. I had a great stay😁

Nothing

1) The property does not lead to the beach. 2) The rooms is small. 3) Only one key provided for a family - difficult for people arriving late to enter. 4) Early morning noise from construction. 5) Old fashion games for kids. 6) small swimming pool. 7) Unfriendly security. 8) I booked the Sea Lodge for my other daugter and her family at the same price. The space and luxury was so much better than the Umlhalnga Cabanas. 9) Parking is unsuffiecient. My new Mercedes Benz had to park in the rain during some niights.

Play area

Hot shower water not enough at unit 51

The facilities were accommodating

Not applicable

Close to beach and everyone was friendly and the site safe

Bedding was not changed on my first day would appreciate clean bedding on first day

Apartment needs an upgrade

Everything was very relaxing and clean.

That you have to pay extra to use the jacuzzi, as it is not cheap to stay there. The pillows was very hard and big, not very comfortable to sleep on.

The venue was very kid friendly. With a lovely entertainment area.

Its a family place so if you don't like kids playing around and having fun in the pool till late (about 8/9pm), try another place.

Enjoyed our stay

The lady who was cleaning our room.wow she is so friendly and welcoming. My Kids liked the place especially gaming area and swimming pools

Your WiFi was so bad ,I failed to attend my meetings via team's because of that,please upgrade your WiFi

For the price it’s good value for money. Just a short walk then you on the beach.

All seemed fair. It is a bit old n needs some doing up.

The location was great

Kids facilities were not great we had to pay for Jacuzzi and it is really not a place for a family with kids.

Everything was absolutely wonderful except the weather which is in no one's control. Staff are super friendly. Will stay there again

Jaccusi

Towels. , they are very old

Only the jacuzzi since the swimming was too cold

Paying for the jacuzzi and I noticed you had to pay a pass for other activities I didn't enjoy the walking through the stairs since the lifts were on and off. The staircase and the passages were too narrow and having to squeeze between the cleaning trollies on each floor. I also didn't have a comfortable bed in the main room, the bed was too hard for my comfort. I also didn't enjoy the bath or shower since the water will spill through the cover over the tub I didn't enjoy the part of receiving only one set of keys having members of my family with.

Ambiance

Lack of restaurants.

Location was good. Rooms were clean and comfortable.

The sound of the plumbing was could be heard in the bedrooms.

False advertised. The pictures are misleading. This is not Cabana beach resort. This place is very far out. We did not even stay here because upon arrival realized that this is not the correct resort and it is very far out and the place looks and smells terrible. And we not even given a refund or partial refund even though we did not stay here. We were not even offered a different room. The lady at reception was very rude and they are very difficult to deal with.

Everything.

Lots of free parking. Rooms were clean. Friendly staff

Was a little small. Internet was intermittent.

i liked how clean it was.

i did not appreciate the company not replying my email to extend my stay & i did not like the staff , they were rude & not responding , i don’t recommend this resort.

Comfortable

N/a

Enough activities for children to play.

There was no interest from the receptionist on arrival. As a matter of fact, she said don't expect anything as this is not a hotel. Not helpful. There are no plugs to charge the phones( pin). At least we should have been notified to bring our own. No coffee on the first day. Bath rooms were dirty.

the place is clean and beautiful

i hat the fact that they forced to make a copy of my credit/Bank card. when i told them that i am not comfortable with it they told me its either i leave their place or allow them to make a copy. we are living in a technological era, where credit card scams happen everyday. we cant be allowing people to make copies of our credit cards especially if we paid through bookings.com . the white guy i found there was rude, they didnt explain to me why they forced to make a copy of my credit card. people must just be careful when they book with them. i even launched a complain to Bookings. the management team and the lady that called me from The venue dont know how to speak with clients. they act like they did us a favor by allowing us to book in their area

The unit had no water on the 1st night well into the 2nd Day and there was no active communication from the host or reception up until we requested a refund and the water was restored on the 2nd day approximately mid afternoon. Apparently they said its an Umhlanga problem but we visited other Facilities in the same road and they had water It is ludicrous that for the price and location the rooms have no WIFI. Management is not too welcoming but the rest of the Staff, cleaners, security and the Bell Boy, 5 star. But other than that the property is good

Lots of activities. Safe parking

Needs a touch up of paint.

Perfect

Nothing

Rooms very small.