Aozora Seaside Mactan

日本人が居てくれて助かりました。 ゆっくり出来ました。

スタッフ皆さんの対応が非常に良く、快適に過ごすことができました。

The pictures as why I booked it were totally not it , shows was on a nice beach and wasn’t , it was noisy due to the construction going on and all . They even admit the pictures in the site is very misleading , but the staff did put me into a different room that was better and yes I may go back there one day . To go to a nice beach is far away and taxi drivers try to basically rob you on the fares

Nothing about this property was true or correct even the bed asvertised as queen bed was only a double carpet dirty and stained every where pool looks nice in picture looks nothing the same in person, only redeming feature was staff were nice when i told them i wanted to cancel.

600 PHP early check-in for 3 hrs. Only one time a "small" roomcleaning at day no. 4 of our 5 days long stay and after a lot of discussion and advises at the reception. Breakfast included but only Philippine style with sausage and ham and rice. Use it only one time because water for coffee only working cold. Location not near to centre: distance not far away from cebu city and the airport but because of the traffic you need a lot more than 80 resp. 40 minutes to the hotel. No divingcentre anymire in the hotel.

Very accommodating and lovely staff. Definitely recommended

Very relaxing in the spacious family room, great views of the sea from the wrap around verandah, lovely to have fresh air when the sliding doors are open. Staff are discreet and courteous. Great food!

perfect location t ocean's gate way Asia peaceful and unique

Very friendly and helpful staff. It's a very quiet resort with a beautiful view. The food in the restaurant was very good.

シャワーの水圧以外は良かった

Poolen kunne ikke bruges under hele vores ophold. Værelserne og især gulvtæpperne var beskidte. Fik serveret pandekager der ikke var færdigbagte. Det virkede mest som om alle havde opgivet hotellet. Men personalet var søde.

Die Unterkunft war nur für eine Nacht gebucht, da ich spontan früher anreisen konnte. Das Zimmer hat die besten Zeiten wohl schon hinter sich, aber es war geräumig und das Bett war bequem. Alles in allem funktional eingerichtet, aber eben alt. Die Anlage an sich liegt malerisch in einer Bucht, mit direktem Zugang zum Meer. Der Pool war ordentlich und angenehm zum morgendlichen Wasserspaß. Das Restaurant bietet eine kleine Auswahl an Speisen und Frühstück. Die Preise sind angemessen. Das Personal der gesamten Anlage ist sehr freundlich und hilfsbereit.

I went here the other month with my significant other and it practically almost ended our relationship… instead the same day we checked in that evening we booked it for shangri-la and had a 2 night stay there which cost me hefty fee since it was the only place close by that I was comfortable with staying at. This was the first place since being in Cebu that disappointed me. I was supposed to be on vacation for roughly 6 days in Cebu. It didn’t help that towards the end of my stay in Cebu that a cab driver who spoke well English than said I made a mistake to go here with my Significant Other. I am very sorry eyes wide open now about staying in Mactan or Lapu-Lapu. In my opinion as a foreigner I got ripped off and lost over $3000 in total with my trip just there alone… I would come again next time and just book an Air B&B. Altogether I still enjoyed most of what I got to do and see some of it was very beautiful and the hospitality by the bar and food place located on site was so nice a I know y’all are doing construction trying to build up the property but there needs to be warnings or heads up between y’all’s business and the Expedia Webdite/App… this was false advertising I didn’t have access to the amenities like the pool and the beach is more like a rocky dock not safe to go into the water without aqua shoes. Where I come from the beaches aren’t rough or rocky and their is no fear of injuring self. I was lucky enough to book a stay elsewhere…

Super trevlig personal som verkligen gjorde allt superbt. Ganska slitet hotell och det är pågående byggarbete precis sidan om så var lite högljutt. Mysigt litet hotell.

Such a awesome place

Staff helpful

二人の子供の卒業旅行でセブ島に行った時に宿泊しました。ローカルな感じがとてもよかったです。近くにコンビニがあり、買い出しはそこですればよかったので不便さはあまり感じませんでした。 行動の拠点としては少し不便でした。 またセブ島に行く事があれば泊まってもいいも思えるホテルでした。

spent very good vacation.

スタッフが親切でした。

This is a small resort with a relaxing feel. Friendly atmosphere with a comfortable room environment. Pool is overlooking the ocean and it is clean and well kept. You might see a small gecko here and there but they are harmless and cute. Little away from city.

One of the most memorable places I will ever have, villa 26 was perfect

Wonderful place, yes I noticed construction during the day but it’s not hard to tune out. Staff is wonderful, food is good, and will definitely be a return for me. Only suggestion is better WiFi, but that’s an uptight selfish need of mine for gaming only lol

The room was fine, but the whole place seemed a bit run down. We were literally the only people staying there. The picture of the pool is very deceiving as well. They make it look like its an infinity pool, however, it is not... The beach is non existent and its kind of dangerous to attempt swimming off the dock. Also, the food was not great and the bar tenders kept spilling our beers or running out of cold ones, so we drank most of them warm. Mix drinks were tiny martini glasses and not good. Theres also a very large sky rise hotel being built over top of the hotel, so we listed to construction noise the whole time, during the day. Staff was friendly though and it wasnt too far from the airport. The price was ok for what we got, but I'm not sure i would stay again.

娘の初海外旅行でしたが、スタッフの方たちの仲の良さ、フレンドリーな感じにとても癒されました。アイランドシュノーケリングツアーに参加したのですが、海はもちろん綺麗でしたが、 スタッフ達の心遣いがとても良かったです。スタッフのジャンジャン！ありがとう！とても楽しかったよ！

Very quiet, small and out of the city resort! Loved it. Spacious rooms. Amazing and generous staff. The breakfast always hit the right spot. Would love to stay again.

Property advertising is inaccurate. No beachfront property. Food was good. Staff was accommodating and very friendly.

I hate writing reviews like this. Especially in the Philippines because I know how hard they try to have excellent customer service. This is not a reflection on the staff or restaurant, which were decent. We checked in to Aozora for a week stay over NYE. What the pictures show on Expedia is not what we encountered. Our room was dusty and there was black hair dried on the tub. Worst of all the carpet looked to be 20 years old with disgusting stains on it. Not the nice wood floors you see on the website. On the outside the pool was a disgusting green color. And the property looked in disrepair. We went to lunch and decided we would not be staying there for the holiday. We ended up staying two nights because the next place we picked didn’t have availability for the week. The pool stayed green for the two days we were there. Extremely disappointed with the misleading info on Expedia, and with the condition of our room. Would not recommend.

We were supposed to stay for a week over New Years, but the room was dirty. Especially the carpet and the pool was green with algae. On the positive side the staff was helpful and the food at the restaurant was good. We checked out after two days and went to Tambuli.

Very friendly personnel, simple resort. The resort faces the sea and has a pool. There is a pier where you can sit and walk, also a terrace and an airconditioning restaurant facing the sea. Continuous jazz music dominant and can be annoying at some point. Food is slightly overpriced but big servings can share together. Complimentary breakfast is plated, simple but ok. Room is a bit simple though clean, nice cable tv clean cr. Furniture and floor old and broken. Location is hard to reach without car or taxis, taxis tend to cheat and charge extra. No shops around needs a 20 min walk to mactan Newtown center. Best part is the friendly staff here and the nice seaview when sitting outside.

お値段がお安い割に、マッサージやプール、レストラン等揃っており長期的に宿泊出来る。朝焼けも感動的なほど美しい。

相対的に満足しました。スタッフはみなさん親切でした。

밖의 방음이 너무 안됩니다.. 하루종일 새벽에 닭울음소리?가 그대로 들어와서 잠들기에 불편했습니다

조용하고 한적한 분위기가 좋음. 직원들 매우 친잘함. 조식은 뷔페식이 아니고 메뉴선택이고 맛은 별로지만 전반적으로 가성비가 좋음.

Very limited dining options

全体的に良かったです。

Staff members are nice and flexible.

I really liked staying here. The rooms and surrounds are okay but the staff make this hotel really great. I stayed here for 2 weeks. I asked the cook, Sarah, to make my cornsilog in a slightly different way and she made it exactly how I described it. One morning she wasn't there and I was worried that I would need to explain again. Turns out that she had told all the other cooks how I like it so they knew how to make it without me having to explain it again. 😍 The masseuse is excellent - experienced and skillful! The front desk is superbly helpful. I wished to try taking a jeepney so Divayn explained what to say and how to pay. She even drew a map! 👍👍 All the staff always greet you with a smile and always try smooth and bumps I encountered. Some rooms are in an unfortunate place where it can be a bit noisy from all the construction etc going on outside. It is outside the hotel's control but the staff are great so I would stay here again.

Very nice and friendly service. Always helpful. Wifi was not good. The restaurant on site was good, but limited selections.

stayed room is next to under constructioning new hotel 24h. It may distract you at balcony.

I would definitely recommend to my friends, relatives and Family, the place was very beautiful, overlooking and spacious at the same time...

We had a relaxing stay at this resort. No frills but everything went well. We liked how plated breakfast with a touch of hot soup before the main dish arrives. Over all a nice place to getsome sun and sea air.

Jay and Raymond and the rest of the staff were extremely helpful, friendly and professional

Udmærket hotel, flinkt personale og god morgenmad. Pool ok, men stranden ikke god til badning.

No beach and we were so disappointed. Pool is dirty. Never got the chance to use. No nearby beach that we can visit. No nearby restaurants. We lived off through Grab food delivery. Food and services in the restaurant was good but the property obviously needs cleaning and update. The carpet in the hallway stink.

とても居やすい環境であり、自然の豊かさを満喫出来ました。叉行きたいと思います。

Front desk staff was really welcoming and very helpful. We appreciate that our room was upgraded due to some problems, however in the bathroom the ceiling was leaking and yellow water was dripping to the toilet seat. The shower pressure was weak. Overall we enjoyed our stay because of the friendly staff! The view was amazing from our window and the swimming pool was great.

다들 친절하고 조식도 깔끔하게 잘나와요

Staff and facility is great

It was a good place, and the service was excellent. The vibe is great in the hotel facilities. Sadly, when you go to the pool and the seaside, you will hear the noise from the construction beside the resort. I'd like to go back again when the construction is done.

マクタン島の海沿いでプールもあり快適に過ごす事ができるホテルです。スタッフさんも皆親切で笑顔で対応してくます。シャワーもお湯がでるので困りませんでした。レストランも朝食は色んなメニューから選べ、美味しかったです。ディナーでも何度かレストランを利用しましたが、街中のフィリピン料理より美味しかったです。旅本に載っているレストランにも何店舗かいきましだがこちらのレストランの方がゆっくり食事ができ味も良いのでおすすめです。元々ローカル感を味わいたくてこちらのホテルを選んだのですが、とても快適に過ごす事ができました。

There's little I could say about this property, breakfast far from good, room old and need of renovation, steps, steps, steps everywhere, no elevator. Service acceptable. Laundry service very good.

Perfect accommodation. Enjoyed much❤️❤️❤️

I enjoyed my time at Aozora, however the main problem lay that it is still a new resort and many construction is happening around it. It still needs larger signage for the taxis to see it when approaching and is very hard to get a transport from the hotel. Aside from all this, the room was beautiful and spacious. air conditioner was strong. Minibar fridge perfect temperature

Awesome stay..Friendly staff and very secure hotel. Reasonably priced. Very clean.

Great people and nice amenities

海に面していれどビーチは無し。単なる桟橋があるのみ。 部屋は広く、オーシャンビューで無くともベランダと相まって景色は悪くない。 シャワーの水圧は弱い、ヘッドから水が分散しすぎ、更にシャワーカーテンも無いのでトイレと共に水浸し。トイレの水が流れないことがありスタッフに対応依頼で解決策。 近所の屋外から深夜までライブ音が流れている。すぐ隣のホテルが建設工事中。 良くも悪くも値段なり。

People are awesome

The delax room and family rooms are big and good enough space to stay,and price is also cheaper than I thought. The staffs are so kind and helpful. Some of them can speak Japanese, so it's easy for Japanese to commuoicate each other! The seaview is also fabulous!

Please continued high staff service

マクタン島のリゾートエリアにある海に面した素晴らしい立地のホテルです。日本人の方が経営されていて、スタッフも親切に対応して頂けます。レストランも併設していて、プールもあり、充実した日々を送れます。空港からも、自動車で渋滞がなければ２５分、フェリーターミナルも、徒歩10分圏内、近くの繁華街、ニュータウンまでは、徒歩３０分、交通機関利用で10分です。素晴らしいセブの綺麗な海を満喫するのに、とても良い施設です。

Started bad: no staff at check-in (if there are guests to come, there should be somebody). The fittings were messy (not just dirty) and bad fixed. In the bathtub you always have the feeling to break through. No warm water. TV is absolutely not working (so I pulled the plug), wifi bad. Breakfast variety is awful. Staff is very friendly, beds were clean. Read carefully about room service! Two and a half stars definitely are minimum two stars to much! Sorry, never again!

Property is not accessible to beach. You cannot swim on the beach. The pool is dirty. The room is dirty.

ベットのシーツが汚れていた。

Fint Hotell. Fina rum, med balkong Seaview. Ingen strand, men en pir. Att gå ut på. Där djupet är så man kan simma direkt. Bra frukost Nära Mactan New Town 2 1 km. Även nära till La Vei. 800m. En Väldigt bra vistelse.

nice

併設のレストランの料理はなかなか美味しいです。ものによっては量が多すぎるので一気に注文せず様子を見ながらの方が良いと思います。 シャワーのお湯はバスルームごとに湯沸かし器がついていますが、水圧が低いので涼しい日に浴びると暖かさが足りません。 部屋の掃除はお客様からリクエストがあったときにのみ対応なので、外出時にフロントでお願いすることを忘れないようにしましょう。 ビーチはありますが、砂浜ではなく、船着き場があるだけです。白い砂浜で日光浴をしたいのなら近くのビーチリゾートのデイユースがおすすめです。

Absolutely nothing

The pictures shown on the site page was fabulous. I was excited to stay and treat my fiancee to a great experience. When we arrived the staff greeted us with open arms. Sadly that was the only great thing about the place. We couldn't sleep because of construction. The pool even after being cleaned looked like a toilet. I cant continue to complain. I hope anyone reading this review should think twice about the decision.

The location and staff were excellent. At the time of my visit they were under expansion construction next door. APRIL 2023.

The hallway is smell like urine, swimming pool is full of green moulds, room smells washroom, room has a file of aunts .

Everything this heard about the property was not true

Nice little restaurant great food but hotel is total crap. Pool is crap. Very noisy construction next door. Look elsewhere

Well I could tell the first few hours there it was going to be a BAD stay but it took me 2 days being held there because they wouldn’t cancel the reservation without charging me full price for me to realize just how BAD it was going to be SO the positives first breakfast was really good free parking free wifi the staff was kind and friendly NOW for the bad the twin beds were very hard to the point of being uncomfortable the window locks on the window were inoperable so someone could have gotten in our room luckily we were on the second floor so that would have been a little more difficult but just the same what they call hot water is a in line hot water heater that only heats the water sporadically so it just gets hot or warm then it has a cold spot and back and forth the whole time you are showering the pools yes they have two pools should be a positive you would think but they were murky and dirty looked like they were growing mosquito in a pond cloudy looking and then you get to the ocean view which again should be a positive and is maybe if you stay back about 100 yards if you get very close then your view is of a broke down half scraped boat tied to there dock no beach area at all down the steps straight to the ocean Oh and I forgot to mention that the cable television was not working at all while we were there I was told by surrounding villagers that the property is now owned by a Japanese person so it really is not the fault of the employees if things are being ignored

移動手段が少ないが、日本語が通じるスタッフがいるので特に問題なかった。

Good quality rooms and restaurant over all I would say 7 out of 10 the pool just needs to be cleaned and the hotel just needs to invest in a pool cover minimise the leaves that go into the pool

The resort was ok but i think after odette they werent able to maintain the whole hotel. Pool was very dirty. Beach was kinda lame. Outside furnitures was destroyed or unfunctional. Basic breakfast. Room has no tv.

It was a very satisfying accommodation, and the owner and the staff of this accommodation were sooooo kind and considerate. I will definitely visit this accommodation again next time, and I'm sure it will be hard to find a place as good as this accommodation in CEBU. thank you very much for everythings!! :)

Good place for the money spent. No where to go off the property. Food anddrinks were very good and very reasonably priced.

Priced properly. Property was quite run-down. Staff were great.

Great location, nice no frills Philippines kind of hotel, it is on the ocean and has a pool. Breakfast is included as well. We paid an average of about $35 per night, the room was comfortable, also the room has a balcony with a table and chairs for enjoying the ocean view, or just hanging on. The staff is wonderful and very friendly, which is the norm for the Phillippines. I would recommend this place to anyone. It is minutes from Mactan airport, so it is perfect after a long flight to get to comfort. I give it 5 stars for location, staff helpfulness, and breakfast.

Please contact Aozora Seaside. I requested for a refund of our 2 nights booking. A guy entered our room at 3am, Oct 30. He stole our money worth 5000 pesos. We left the hotel at 4:30am in the morning. Checked in Oct 29 at 8pm. We did not continue oir stay there due to the robbery happened. Very dangerous place to stay. First time in history that our money was stolen. Very very disappointed and bad experience ever!!!!

My family stayed overnight. Room was very good, clean and cozy. (booked family room with 3 beds, a couch and complete set toiletries for everyone.) ac was good, bed sheets fresh, fluffy pillows, loved the warm blankets. the staff - amazing. super friendly and accommodating. pool was okay for a quick dip. could be better though. i wouldn't recommend swimming at the beach, needs a lot of improvement. looks like its generally used for bangka docking catering to the diving guests. my rating for this 2-star resort: 3 stars. kudos to all the friendly staff, this added 2 more stars for us.

Staff are friendly, especially staff in the restaurant. However, the swimming pool was very dirty, not good for swimming. Toilet was broken, no flush. There was construction nearby the hotel, very noisy even in the early morning.

No comments

No water... No internet

夜遅い到着だったのですが送迎サービスや対応などとても親切にしていただき助かりました。 朝食も美味しかったです。 安心安全に利用できる宿です

Excellent food customer service Location is peaceful Rooms were clean Relaxing atmosphere Perfect for Photo session

Stayed 4 nights, if you are after peace and quiet then this is the place. The staff are super friendly and very helpful. The restaurant has a good variety of local foods, the views from the balcony are stunning, even got to see a thunder storm roll in. Make sure to hire a bike, as it is a walk to everything.

On nous a octroyé une chambre avec un climatiseur extrêmement bruyant et la deuxième proposée sentait le moisi et donnait directement sur un mur comme la première également. Je vous parle de la chambre numéro 1 et numéro 9

Nice large room and balcony overlooking the pool. Good breakfast. Felt cost of airport transport was high compared to getting a taxi. Not much outside the resort in terms of places to eat within walking distance. Hotel restaurant food was good on the whole but we did have one meal that was not which they did agree for us not to pay. Lost water to our room one night and electricity on the day we were checking out. Some building renovations in the room below ours. Good place to stay if you want to go diving and island hopping or just relax by the pool for a few days. Bring googles though a a lot of chemical in the pool. long list of channels for TV but most unavailable.

シャワーの水圧がもっとほしい

３階への階段のみ、疲れた時は辛かったのですか、それ以外は問題無く、良いホテルでした。

アクティビティが隣接した所にあるので、色々不安な事なども聞けたし、後のアフターケアもしてくれて、もても良かったです。 レストランもお手頃で美味しいですし、出発が早い日の朝食はサンドイッチを作ってくれたので、とっても助かりました。

Resort was family run and felt personal. Staff showed interest in our child and made our stay special. Nice touch of having games to play at each meal. Pool was great/ well maintained and service was good.

I liked that the place had a beach/water access. It had activities to do ( scuba diving and tours) on site.

Friendly service staff excellent room service and quality facilities. Don’t forget about an excellent restaurant on site.

This was my second stay in one year and I was even happier. The staff, all of them, are extremely friendly and professional, consistently! The property and rooms are very clean and well organized. The restaurant food is always fresh and delicious. Fresh and clean bed linens and towels. The views are stunning. Such a cozy and comfortable resort. A whole lot better than the massive ones in the surrounding area. WiFi is lightning fast! I’d stay here any day.

We stayed here August 27, 2019 (for one night), when we checked-out the next day and let them check before we go (as usual hotel do) then fter a couple of HOUR they told us that we DAMAGED the duvet and a bed sheet because I have my monthly period that time, i believe duvet had three spots (thumb size) while bed sheet had only a pea size only, and it cost me 2500 pesos! I complaint and i offer to bring it a nice and expensive laundry shop but they refused I even negotiate that to pay half or 1250.00 but the rude stupid Japanese owner refused to he even spitted his saliva without even apologizing!!!! Blood stain (monthly period) is already a damaged now! they should have told us to not lay down on the bed so their hotel wont get dirty! As if their hotel is clean and pretty it was not! Our bathroom is cleaner than their bathroom! Stupid rules! Blood stain of a woman is now a damage is now a damaged! as if their hotel is clean! it cost me a lot! 3,300 pesos for one night and a blood stain damage because of a monthly period cost me Php 2500! the owner or manager (Japanese is so RUDE)! As if their hotel is a five star hotel! phew! Again blood stain or monthly period is not a damage! I cant control my blood to overflow at night when sleeping and its just three spots thumb size only!

The place is nice and the staff are very accomodating...Loved it so peaceful..

I came here with an open mind after reading some reviews. I already want to come back to this place. Service has been outstanding, staff couldn't do enough to help. Room was immaculate and had everything we needed. Pool was often empty so was only two of us in it. The restaurant was clean food was really good. Some of the evening meals were top standard and have paid a lot more for worse. Security guard on gate and even they were so helpful to us.Would definitely recommend this place.