The New Atrium Hotel Yogyakarta vs Similar Hotels

Mixed: some rooms were described as spacious and comfortable, while others had problems (AC not cooling, cigarette burns, damaged fittings, and signs of wear such as mold/termites).

Rooms are described as clean and spacious, but there are concerns about age.

Rooms described as clean and well-maintained.

Rooms were spotless and well set out as described.

Mixed reports: some guests noted rooms were spacious and clean with no bugs, but others reported strong cigarette smell, burn marks on furniture, and issues like termites and mold in a replacement room.

One review indicated hotel is very old and needs renovation; hence, cleanliness is impacted.

Some concerns about cleanliness mentioned, but overall satisfactory.

Mentioned as clean but there are issues noted with maintenance.

Consistently positive: described as a great/strategic location, on the edge of the city center but with reliable Grab service and convenient parking.

Strategic location connected to a mall and train station.

Central location mentioned, providing easy access.

Conveniently located, though some mentioned parking difficulties.

Generally praised: staff described as very nice, helpful and attentive (fast check-in, helped carry luggage). There were isolated communication failures around room reassignment and handling non-smoking requests.

Many reviews highlight friendly staff and good service.

Staff, especially receptionist WIDHI, received high praise for their helpfulness.

Staff was super helpful and friendly across multiple reviews.

Not mentioned in reviews; assigned the target overall rating.

Breakfast variety and quality need improvement.

Breakfasts and drinks at the bar were appreciated.

Good quality breakfast and room service.

Partially affected: pool placement criticized and the hotel was under renovation (lift unavailable), but other amenities were not heavily discussed.

Facilities are mentioned as great but lacking in quality for food and beverage.

Amenities like AC and smart TV functioned well; only pool issue reported.

Good amenities including a swimming pool and executive lounge.

Positive: at least one guest explicitly highlighted great value for money; overall comments suggest good value relative to location and room size.

Average value considering the positive aspects of service and location.

Considered a good price-value ratio overall.

Standard quality for this hotel tier.