Baymont Suites & Residences vs Similar Hotels

Room issues reported: noisy/poor air conditioning, airplane and construction noise, non-functional or leaking showers, bed configuration problems and bathroom not up to mark.

Spacious rooms with positive mentions of cleanliness and comfort.

Rooms mentioned as basic or small, with some issues noted.

While some guests found rooms comfortable, issues with maintenance were reported.

Multiple reports of dirty rooms, persistent urine odor in room 405, insects (ants, cockroach) and stray hairs; overall cleanliness is below expectations.

Multiple mentions of cleanliness issues, including used tissue found and musty smells.

Several mentions of issues with cleanliness and facilities.

One review mentioned cleanliness positively, but a negative review highlighted cleanliness issues.

Multiple guests cite convenient location near the airport and generally good location — strong plus for this property.

Positive mentions about location being near the mall and airport.

Convenient location near the airport with good access.

Many reviews highlighted the great location near the airport and malls.

Staff repeatedly described as friendly, accommodating and helpful (including maintenance assisting with bags and positive morning reception); a few notes of a sleepy/night receptionist but overall service is a strong positive.

Significant complaints about poor service, slow response, and inconsistency in service quality.

Many reviews highlight the helpful and friendly staff.

Multiple reviews praised the friendly and helpful service from staff.

No mentions of food or beverage in reviews; assigned the target overall rating.

Complaints about breakfast services and food choices noted.

Food is well-priced and breakfast options were appreciated.

Positive feedback about food options and breakfast included.

Missing/limited amenities reported: no elevator (stairs only), intermittent internet connection, lack of water dispensers on upper floors, kettle without accessible outlet; some basic amenities are unreliable.

Amenities mentioned positively, but the absence of towels at the pool noted.

Some good amenities like free breakfast and transfers, but issues with air conditioning.

Basic amenities were available, and a review specifically mentioned good food selections.

Guests mention the hotel being 'too expensive' given the cleanliness and room/functionality issues, indicating perceived poor value.

Perceived as good value, especially with its location.

General perception of low budget for a low-quality experience.

Overall value considered good with discounts mentioned.