Morino Lodge - Myoko

予想以上に館内が広く、季節柄か空いていたので、気兼ねなく過ごせた。 スタッフの方もフレンドリーで会話しやすかった。 館内、部屋、ともにきれいにリノベーションされており、古いままのロッジとは別物だった。

部屋のトイレのドアノブがぐらついていて子供がうまく開けられなくなったらどうしようかと心配した。 海外からのお客をメインにしているのか、日本のホテルを想像していると若干のギャップがあるようにも感じた。

ロッジのスタッフが孫の朝食について確認して気を配り朝食の用意をしていただけたり、すべてにフレンドリーな対応で気軽に宿泊することが出来ました

海外の方の宿泊がメインとの事で、室内のテレビが国内地デジ番組を視聴することが出来なくて残念でした また、温泉浴場の湯温が少し高いので、小さい子供と湯舟に漬かることが出来なくて孫がお風呂に入りたがらず 残念でした

ゆっくりのんびりと過ごす事ができました

窓の障子かカーテンがあるとよかったです あと、女子露天風呂に電気が付いてると良かった

スタッフがとても素晴らしい。 部屋もきれいで快適。 温泉の泉質が非常に好きな泉質。 朝食の美味しく、量も大満足。

ソフトドリンクの自販機があるとよかった。 鍵や部屋のテレビの放送など、一部残念な点もあった。

Morino Lodge is a great value for money stay in Akakura. A short uphill walk to the bus for access to the other resorts and is short walk to restaurants and shops. The lodge has a lovely onsen for afternoon recovery, the bedrooms are a good size, and staff are friendly.

Only downfall is the slow breakfast in the mornings, but otherwise the breakfast itself is a nice spread of options.

Onsen, large Bed size and room size, The washing machine situation was excellent. Breakfast was European, missed that there wasn't even pickles to remind us we were in Japan. Beers on tap

Staff although friendly, has a very relaxed - end of season vibe going on. Coffee, even when we paid extra to have a cappacino it was average

Nice lodge with bigger than average rooms and comfy beds. Big and bright communal dining and lounge area. Good location just a short walk up the hill to the bus stop or Akakura Onsen chairlift.

What could be a fantastic experience in a lovely lodge is let down by the staff issues, as mentioned in previous reviews. We decided to take a chance but realised the past negative reviews were 100% correct. The staff seem to outnumber the guests, and the majority were unfriendly unless spoken to first. Good luck getting a seat at the bar area, always full of staff and friends drinking....smoking at the front entrance door....parties and bonfires with snowboard jumping competitions outside guest rooms til nearly midnight...lots of staff in onsens washing clothes in change rooms and drinking together in outside onsens with guests present. This is a MANAGEMENT issue! Of course these young staff will take advantage if allowed. Even after complaining to one of the 3 managers Jeff, and a staff meeting ensuing, nothing changed. The other 2 managers don't seem to think this is a problem either. We definitely felt as if we were intruding in a backpacker lodge, but we definitely weren't paying backpacker lodge room rates!! Breakfast could have been amazing if it wasn't cold most of the time. Big choice of food but someone needs to sort out the bain maries, cold hashbrowns / eggs / mushrooms / bacon nearly every morning.

Casual friendly ambience. Leisure spaces were good. Lovely big onsen area including outdoor onsen.

Possibly a little more daily variety of breakfast although that wasn’t critical. What was served was good. Would have been nice to have some Japanese inspired breakfast options.

Loved the breakfast, big community area, . We appreciated being able to buy dinner at the supermarket and alcohol in the local supermarket and and eat in

Exceptional shuttle service. Got stuck in Joetsumyoko and a shuttle was sent to come and get us. Thank you so much Jeff and the service staff!

Location was very close to the snow. Was a hill but you expect that at the snow. Close to dinner and ski locations. Rooms were comfortable and the indoor and outdoor consents were excellent. Highlight was sitting in the outdoor Onsen while it was snow. Also great to have the pizza as an option for dinner if you didn’t want to go out. Loved the views from the room!

Great manager, awesome pizzas, loved our room and who’s not to love the Onsen

The walk up the hill with sore legs from skiing in to much powder. Lol 🤣

リーズナブル

テレビが観れなかった

Awesome facilities, rooms, and staff. Couldn't fault it!

Comfortable, clean lodge with spacious shared lounge area with all-day hot drinks. Great location, less than 10 minutes walk to Akakura Onsen ski lifts. Staff were relaxed, friendly and helpful. I accidentally booked rooms without a shower (triple check when you book if this is important to you) but the onsen area was lovely for showers and soaking (just no doors on showers).

Helpful staff, comfortable rooms

it was a cute little ski lodge and it probably is a lot more fun during ski seasons lol

we had dead bees on the floor of our room and the bathroom was kinda gross when we first checked in. also it was completely empty (again we went during low season so that was expected) but the cleanliness was disappointing

部屋が広く快適でした

洋服ダンスの下等にホコリが溜まっていたのが気になりました

スタッフのかたが、親切だった。

温泉と木の床など自然に溶け込むように落ち着く。

TVが上手く使えなかった。 食事のサービスが無いのに、簡易キッチンが使える状態ではないのが残念

清潔感があった。ベッドが心地良かった。

露天風呂が苔生していて入る事が出来なかった。 部屋の鍵が難しかった。 予約が済んでから、食事が一切出せないと知らせが来た。予約時は朝食1200円で取れるとあった。

・24時間利用可能なかけ流し温泉 ・洗濯利用無料 ・快適なベッド、畳の匂う部屋 ・古いけれど清潔

・露店風呂の浴槽の隅に黒い苔のようなものがあります。夜に入ったときには暗さで何なのか確認できず、暗さで何かわからずドキドキしました。翌朝、もう一度入るとどうやら湯の華の塊？（だと信じたい）　なんらか説明があれば安心ですが、知らなかったら心的快適性にはマイナスかも。

スタッフが全員とにかく親切、可能な限りこちらの要望を叶えようとしてくれる。 施設は古いが部屋も広く布団は清潔なので居心地はとても良い。 広い無料駐車場もある。

部屋のアメニティは全くない、ただお風呂のシャンプー等はオシャレな物を使っていて良い。 部屋の冷蔵庫が使えない部屋もある。

部屋が広く清潔。夏シーズンは朝食なし、バー営業なしなど最低限の営業ではあったが、値段を考えると妥当。

8月の宿泊時に、大浴場の掃除チェック表が3月以降止まっており、また24時間入浴可能ということもあったので、ちゃんと掃除しているのか不安になった。部屋の水道水が苔の匂いがする。食堂スペースの使用済みコップ類が3日間ずっと片付けられずに放置されていた。飲用水も替えられていないのでは、と不安になる。1泊目は大浴場のシャワーのお湯が出なかった。

Alway excellent support from the staff to make my stay very comfortable and enjoyable.

施設が新しくはないんですが掃除が行き届いてる感じでした。何よりスタッフの方が感じが良すぎる。お風呂も露天あり、お湯が良い！

自動販売機にお茶がなかったことくらいでしょうか。

Hotel très bien place avec une belle vue. Bonne literie. Le personnel est aimable et serviable.

Peu d activité car nous étions hors saison.

Staff were very helpful, friendly.and good fun.

Super staff, lovely accomodation, great mix between hostel vibe and hotel commodities. Highly reccommend

The onsen is lovely, but not as warm as some of the other ones we had

Western style compared to the rest of the area. Onsen super nice. Staff super helpful with rides to the station.

The Onsen and the atmosphere in the living room.

The coffee

Awesome breakfast, great staff and excellent location.

Nothing

Great views. Nice size room. Good breakfast.

Having the sink in the shower cubicle. Uphill walk to ski lift.

Staff absolutely 💯% helpful. General vibe from the whole team was very positive.

Hmmmmm... I really can't think of anything.

Good location, close walk to ski lift, nice onsen

Would have been nice to have a kettle in room

Great location down the hill from Akukura Onsen lift. Perfect ammenities for skiers/boarders - with a place to store gear at the entrance and a dry room downstairs for boots and wet clothing. A simple onsite bar was convenient as well as a homemade pizza offering. The complimentary western breakfast was a great way to start a day mid skiing. Room was plenty spacious and loved having an onsen on-site. Staff was warm and welcoming! Highly recommend.

The place has been updated since last time, looked nice and fresh! As usual, a good place to stay, great location, hot breakfast and comfortable room. The onsen is very convenient. The staff were friendly as always.

Vending machine didn't accept the new notes, and sometimes the coffee urn was empty.

Breakfast was pretty basic but adequate - things were sometimes a bit slow to be topped up. Could have done with more fruit. The pizzas looked and smelled great and despite being advertised as only available on certain nights, we were told they were in fact available every night. We booked village restaurants for all bar 1 of the dinners that we had in Myoko and intended that night to order the pizzas, which had smelt amazing when we were having pre-dinner drinks there on other nights. Unfortunately we only found out about 6:30pm on the night we intended to stay in, they were short-staffed so weren't offering the pizzas that night. It took us a while to find a restaurant in the main street to be able to fit us in with no pre-booking. Would have been good to have a notice up about that earlier in the day.

Some of the staff were excellent and appeared to work hard, others seemed just a bit too casual & laid back. The staff that live onsite apparently have tiny sleeping quarters & nowhere else to congregate when not working, other than in the same spaces - lounge/bar area - as the guests. They could get a bit rowdy after dinner with a few drinks on board. This only affected times when guests were also using the lounge area. They also share the same onsen facilities as the guests.

The rooms were modern and spacious. No kettle, no water cups Netflix was a plus

Staff were not very friendly too guests. The casual drinks area was always messy and dirty. Below over offerings of tea or coffee.

Nice room with shower and mini fridge in the room. Walking distance to town and Akakura oOnsen and Kanko ski lifts. Staff was excellent as well. They even pickup drop off at train station.

nothing.

This lodge has really been well set up for a ski trip! The rooms were clean, comfortable and warm. Breakfast was great, and the on-site onsen was amazing after a day of skiing on the mountain. The staff were also very helpful and picked us up and dropped us at the station as well. Overall a great stay and I'd definitely come back!

Great atmosphere. Awesome indoor/outdoor onsen. 250m easy walk to the slopes. Friendly, helpful staff.

2500 JPY pizza the only food option. Easy walk to the main street restaurants and bars made this ok.

This lodge has everything you need for a great snow holiday, including easy access to an awesome ski area with amazing snow and no crowds! Staff were very friendly and helpful, breakfasts were great, and our western room was very spacious (by Japan standards). Would definitely recommend!

Fantastic stay at Morino! Would definitely return. The rooms were very spacious and comfortable, Netflix on TV (a must with kids!), awesome breakfast, great bar and common lounge, lovely indoor/outdoor onsens. We also loved that we could leave our skis up at Myoko Sports overnight so no need to walk up/ down with them (not that the walk is very far - 150m tops) Will definitely be back!

Nothing!

Good location. Pick up / drop off from train station. Breakfast was included. Room was a reasonable size. The onsen was good (although temperature was really unpredictable). We stayed in for pizza one night as there aren’t too many eating options in the village. The pizza was really nice (although we had to wait (literally) 2 hours for it) and the availability can be hit and miss (it was snowing heavily one night and windy so thought we’d stay in but we’re told when ordering that the ’chef’ wasn’t working that night. Just meant we had to go and play in the snow.

Breakfast rush often meant items were empty and staff struggled to keep up stock so things were often empty. Was a nice basic ‘buffet’ style though. I thought we had our own bathroom when booking but when we got there realised we did not. Might have been my interpretation when booking though (although I usually pay attention to that). The shared bathroom/ onsen was good though. The dry room was too small. Often having to compete for space meant snow gear often wasn’t able to dry properly and other guests often moved our gear to make way for theirs.

Comfortable rooms with view of the mountain. Good beds. Room with toilet was good. Great onsen with outdoor onsen surrounded by snow. Ping pong table was a hit with the kids. Massive breakfast buffet. Good selection of games. Delicious pizza, good bar on site. Staff especially Miyu was really kind and helpful with all our questions, and Jeff was great too. Thanks guys.

The walk up the hill to the ski slopes. More hooks or somewhere to hang wet towels would be good.

Great size rooms, bigger than expected. Fantastic inside and outside Onsen. Hot breakfast was great each morning.

location and friendly well informed staff, who go out of their way to assist.

The family room we stayed in was comfortable and clean. Good size with tatami floor beds in one room and western beds in the other room. Free breakfast was provided which was perfect before a day of skiing. Loved the common lounge/ dining/ bar area, it was a great place to hang out. The common dry room was convenient for storing ski gear and laundry room was useful too. Staff were amazing- always happy to help. Thank you to Jeff, Miyu and team.

The staff was just exceptional, always happy to help and their restaurant recommendations were always spot on. We would definitely be back to stay again.

More space in the dry room would have been great when the lodge started to get to full capacity.

Excellent location, 5 mins walk from the Akakura Onsen ski slopes and several rental options. Extremely friendly and helpful staff, loved the lodge’s onsen as well. Rooms were big and clean.

朝食はおいしくて、オープンでリラックスな雰囲気が良かったです！スタッフの方々もフレンドリーで楽しかったです！困りごとも親切にして頂く場面があり本当に感謝です。

2泊3日して、温泉には朝・夜と2回入りに行ってましたが、どの時間に行っても湯舟が結構汚くて清掃されている感じはありませんでした。温泉が24時間かけ流しのためか...と考えてたのですが、他が良かっただけに非常に残念でした。

Nothing

Rooms were dirty. Bathroom shower curtain had black mold. Carpet was disgusting Staff made you feel like you were in a backpacker lodge and you were intruding. Breakfast was ordinary at best. Half of the food was cold and nobody checked to see if anything needed to be replenished. Never ever again. Location is a 500mtr walk uphill on a road to get to the slopes or shuttle bus which was not easy with your ski boots on. No offer of a lift uphill from the hotel even though it was stated in the brochure in the room. Even when I asked there was no one available.

The location was great, even if it was a pain to reach the ski lifts with ski boots due to the steep road. You are still at max 10min walk from most restaurants. - Breakfast was good, a bit repetitive but you have the choice between cereals, yoghurt, bacon and eggs, bread, etc. - Super friendly staff - Happy hours - The tennis table

Heating in the room was slow to reach a comfortable temperature, we turned off the heating during the day and when leaving the room for dinner but it took forever to heat again and barely enough to feel warm. - The shower was leaking, it was quite a mess in the bathroom

Super nice Lodge close to the slopes. Amazing staff and very relaxed environment. The outdoor onsen is a big plus.

-

Close proximity to town and lifts, great lodge feel, friendly staff, lovely rooms. I would definitely stay again. I loved the family bedroom great mountain view. Thanks all for making our stay lovely. Best espresso martini’s in Myoko.

Nothing bad to rate

Female Japanese staff member was excellent, she embodied the true graciousness of the Japanese people. Jeff who checked us in was very welcoming.

We will leave this honest review because we do not want anyone else to be misled by the Morino Lodge website: - was not clean- room was filthy- stains on carpet and walls- exposed wires inside mini bar fridge- shower curtain covered in black mould. - furnishings are old, worn and dirty. The photos on the website do not depict what you actually receive. - breakfast was terrible- very low quality food- some food was burnt/ inedible. Website states fresh baked goods, this is not the case. - location of property/ access to ski hill- steep climb/dangerous, busy road (definitely not a 3 minute walk) dangerous in ski boots. When this was mentioned to the manager, he never offered free shuttle service which is mentioned in the booklet in your room. No free shuttle services offered to other ski resorts as mentioned on their website. - when we checked in, Morino Lodge staff were lying all over the seating, bare feet on throw blankets. One staff member was picking her toes 🤢. When Jeff introduced us to the staff, they never acknowledged us, they continued scrolling on their phones. - Morino Lodge wants staff to mingle with guests, and for guests to feel at ease, but this does not occur. Guests are not acknowledged, staff dominate the bar and lounge areas to the detriment of paying guests. Conversations between management and staff should be kept private and professional. On several occasions the manager was overheard swearing at staff. - unfortunately (or the Universe working in our favour) the first 2 days of our stay, our bathroom flooded with putrid,dirty water. The manager said this had happened in other ensuite rooms and was caused by pipes having moved during the recent earthquake. We asked to be moved to another comparable room but there was not one available. We requested a refund. The manager had to ring the owner to get approval as he said he did not have the authority to refund us. He contacted the owner, who then authorised a full refund.

In my 36 years of life I’ve never experienced such awe and inspiration in the form of accomodation. Staying at Morino Lodge was like being hugged by a large giant cat whispering fairy tales in my ear. I endeavour with all my might every day to return.

Leaving.

The staff are awesome, make you feel at home and the entire vibe of the place is really relaxed. Big shout out to Dougie and the whole crew (sorry I didn't get everyone's names but they all remembered mine =)). The bartenders make great drinks, the drinks are priced really well (it's always happy hour), and the breakfast is solid every morning. The other facilities here are great for skiers/boarders. The dry room and waxing stations have everything and plenty of room for many guests. And a soak in their onsen was great every evening after ripping the slopes.

Not much to complain about here!