Kleopatra Balik Hotel vs Similar Hotels

Spacious rooms with great sea views.

Rooms were described as modern and well-equipped, although there were some cleanliness issues.

Several serious room issues reported: broken sink hanging and leaking, bullet hole in window, malfunctioning air conditioning in at least one room, and WC doors not closing—room condition frequently criticized.

Rooms were noted to be small with thin walls and lacking basic amenities.

Consistently mentioned as dirty in multiple reviews.

Multiple reviews mentioned issues with cleanliness, including unclean rooms and lack of water in the room.

Rooms were cleaned daily and beds changed on request (several guests praised daily housekeeping). Some guests reported food-related hygiene concerns, but room cleaning staff described as consistently attentive.

The room had not been cleaned adequately, with reported makeup stains on bedding and concerns about food hygiene.

Good location, close to the beach.

The location was frequently praised, especially in relation to proximity to the beach.

Location repeatedly praised (excellent location, close to the beach). One guest noted a poor sea view, but overall location is a clear strength.

The hotel is located near a beach and in a peaceful area, which is a significant plus.

Mixed impressions, with some staff being rude and unprofessional.

Overall, the service received positive mentions, although there was one instance of a rude staff member.

Multiple reviews highlight friendly, helpful and smiling staff; staff assisted with room-floor requests and were generally described as welcoming despite some procedural issues at check-in.

Some staff were reported as friendly and attentive, but experiences varied widely.

Repeated food options and poor quality were mentioned.

Food was noted to be generally good and varied, but some complaints about variety and quality on certain days.

Consistently negative comments on food: cold meals, very limited breakfast choices, inedible pancakes, reports of food poisoning, and limited drink/snack availability—F&B is a major weakness.

Food hygiene was a concern with reports of food poisoning, and quality was described as repetitive.

Spa and pool noted positively, but some aspects could be better.

Amenities such as the all-inclusive package and pool were well-received, but minor improvements could be made.

Amenity shortcomings cited: no snack bar, no cocktails, no ice, limited service times for snacks; guests explicitly noted missing or poor beverage/snack options.

Basic amenities available, but notable missing items such as cups for the kettle.

Offering consistent with price, but could be better.

General sentiment was that the hotel provided good value considering the price.

Mixed perceptions: friendly staff and strong location add value, but poor food quality, room faults and service limitations reduced perceived value for some guests.

Value considered ok in relation to the location, but further diminished by the cleanliness issues.