Akumal Monkey Sanctuary
Akumal Monkey Sanctuary, Caleta Xel-ha, 77737 Tulum, ROO, Mexico- Attraction
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Immerse Yourself in Nature at Akumal Natura
Escape to Akumal Natura, nestled 1.7 km from the stunning Akumal Bay. Surrounded by lush jungle, our hotel offers a serene retreat with a sun terrace and picturesque garden views. Indulge in delicious meals at our on-site restaurant and unwind in one of our 20 bungalows, each boasting a private patio or terrace.
Nature-Inspired Relaxation
Dive into our natural pool or explore the vibrant surroundings with activities like golfing, snorkeling, and hiking. For a leisurely adventure, take advantage of our complimentary bicycles. After a day of exploration, return to the comfort of our 24-hour front desk and enjoy free WiFi throughout the property.
Unwind in Paradise
With the pristine Akumal Bay just a stone's throw away, make Akumal Natura your oasis in the jungle. Book now and experience the perfect blend of nature and comfort.
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
22 sqm
Garden View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
22 sqm
Garden View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
22 sqm
Garden View
In-room amenities
2 Twin Beds
237-sq-foot room, located on the ground floor, patio with garden views
Internet - Free WiFi
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies, compost bin, recycling bin, and LED light bulbs
Non-Smoking, pet friendly
Room/bed type depends on availability at check-in
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-99 cm wide)
Room details
22 m2
Garden View
In-room amenities
1 King Bed
237-sq-foot room, located on the ground floor, patio with garden views
Layout - Bedroom
Internet - Free WiFi
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies, compost bin, recycling bin, and LED light bulbs
Non-Smoking, pet friendly
Room/bed type depends on availability at check-in
Sleeps
Up to 2 guests
2 adults
Beds
King bed (151-180 cm wide)
Room details
22 m2
Garden View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Staff, facilities, bungalows, private cenotes, private park
Nothing
Great staff relaxing stay
Le stanze sono molto belle e accoglienti. Ben isolate dalle zanzare e pulite
Per il prezzo che offre la struttura potrebbe essere più curata e mantenuta, soprattutto i Cenote che purtroppo appaiono un po’ abbandonati
The place is lovely and the animals were amazing. Nice to be a part of nature. Restaurant is basic but fine. First room had a light issue and the staff changed rooms for us without even asking. Impressive.
Ein Erlebnis, Nasenbären, Affen, Leguane. Mitten in der Natur! Super leckeres Essen ( Pasta mit Shrimps, Ceviche …) Tolles Personal… vielen Dank für diesen tollen Aufenthalt!
Frühstück war einfach!
We hebben erg genoten van de prachtige natuur op deze accommodatie. Het was erg rustig en het was geweldig om de apen, leguanen en een wasbeer te observeren. Personeel was erg vriendelijk en de kok maakte heerlijke maaltijden! We kregen advies om een airco te nemen ipv kamer met ventilator. Dat was heel fijn waardoor we koel konden slapen
Geen opmerkingen
Schoon, goede prijs kwaliteit verhouding
Het was onze eerste keer glamping. Het zal niet “ ons ding “ worden
The cenote with the fishes . The breakfast was ok
It was suppose to be a glamping in a Natural zone … surrounded by a bricks wall right behind the wooden bungalows used as rooms… close to the highway and the railroad Even though there was no more places for visiting the animal refuge , the video displayed at the restaurant makes us feel it look like more as animal in cages
Personnel au top d'une extrême gentillesse, un petit déjeuner très correct dans l'ensemble. Logement Atypique mais un peu cher par rapport à la qualité des prestations....Très bonne literie à signaler tout de même.
Ras
We absolutely loved our time at Akumal Glamping. Not only were the staff here absolutely wonderful, the property was beautiful and our room was very clean and comfortable. We even saw monkeys on the property while we were there, which was definitely a highlight!! We felt very safe the entire time we were there, they have security cameras and the front gate is always monitored. There are always stuff available to help/answer questions if you need them, and everyone was very kind and happy to help. The location was perfect for us, it was far enough away from the touristy side by the beach that we were able to experience more of the local side of things, which is what we had hoped for, but we could still head over to the touristy side if we wanted to (It was about a half an hour, maybe a 45-minute walk at most). We really like going into the Pueblo for dinner and eating with the locals. We met some pretty cool people while we were here ! We would come back to Akumal glamping in a heartbeat! It was an incredibly relaxing location, and we loved that they had the cenotes right on site 😊❤️ Side Note: If you do make the smart decision to come stay here, the Akumal Natura Rescue tour is a must. Caesar was our guide, and you can really see how much they care for these animals. Honestly I feel like this was one of the best parts of staying here, we really loved this tour and we're glad we had Caesar as our guide! I'm proud that we were able to help support their work, and we even got some honey to take home (which is delicious, don't miss out lol)
I will start by saying this has absolutely nothing to do with Akumal Glamping themselves, I honestly have nothing bad to say about them!! BUT this is something that we wish we had of known ahead of time so that we were prepared to bring a little more cash - the taxis in Akumal are very expensive, so if you're not able to walk the distance to get to the ocean and you are planning on seeing it, definitely take this into consideration. A 10-minute taxi drive is going to cost you about $60 - $80 US, and that seems to be the norm all around Akumal for these. We were shocked by this, we know sometimes people will charge more and you can usually talk them down a bit but it didn't seem to be like that in Akumal.
Ein kleines, aber etwas in die Jahre gekommenes Hotel mit Dschungelfeeling! Die Anlage ist recht weitläufig und die Glampingzelte über Naturwege miteinander verbunden (beim Gepäck wurde mir geholfen, da mit Koffer trotzdem umständlich, da nicht gerollt werden kann). Das Personal war sehr hilfsbereit und freundlich, hat mir eine Tour zum Schnorcheln mit den Schildkröten organisiert. Die Zelt sind gut ausgestattet und sauber, verfügen über Fliegengitter am Eingang und den Fenstern um Ungeziefer abzuhalten, auch am Bett gibt es ein Netz drüber. Das Zelt hat eine Outdoor-Dusche + WC und Waschbecken/Spiegel, Wasser brauchte etwas bis warm, war aber auch in einem der letzten Zelte, Wasserdruck war gut. Vor dem Zelt gemütliche Sitzgelegenheiten aus Holz und kleiner Tisch. Handtücher vorhanden. Frühstück war einfach aber ausreichend (Toast, Marmelade, Butter, Müsli, Joghurt, Früchte), könnte bei dem Preis aber etwas mehr Abwechslung geboten sein. Die große Cenote in der Anlage hat ein schönes Deck mit Liegemöglichkeiten, das "Fischspa" war super! Ich war 2 Nächte alleine im Hotel, daher war es sehr ruhig und hat mir einiges an Tierbesuche beschert (mehrfach Affen, verschiedene Vogelarten und Nasenbären)
Alles in allem hat es für mich gepasst, aber Preis-Leistung ist nicht gerechtfertigt. Die Anlage selbst würde ein bisschen Liebe benötigen. Die Dächer der Zelte müssten ausgebesseert werden, die Verschlüsse der Fliegengitter am Eingang waren nicht mehr intakt. Mitten in der Anlage liegen alte Möbel rum. Die 2. Cenote wäre zum Schwimmen viel schöner (weil tiefer), ist aber gefühlt etwas verkommen. Das Restaurant war am Abend nicht geöffnet (wahrscheinlich, weil ich der einzige Gast war) Es könnte deutlich mehr, das Potenzial ist vorhanden und absolut nicht ausgeschöpft - dann wäre der Preis auch gerechtfertigt.
Struttura pulita e confortevole per trattarsi di un glamping, cenote interno molto carino, buona colazione, buona anche la cena, personale super gentile e disponibile, tra tutti Jose!
The hut was very large and comfortable, and the strong fan made the nights much cooler. The staff were so friendly. We got massages and would HIGHLY recommend—truly an experience not to miss, and a great value. Having the yoga pavilion available to stretch in was amazing—you can use it on your own time, or book a private class for ~$20 per person. The jungle setting was very peaceful and a welcome respite after spending the day at the busy beaches.
Rustig gelegen in de natuur
De weg ernaar toe
Un endroit magique peuplé d'êtres de la forêt, les centres du lieu sont fabuleux ,on a pas envie de partir
Tout était parfait
Capanne molto belle e accoglienti, si dorme avvolti dalla giungla e sono possibilii avvistamenti di animali, colazione e ristorante buono.
Non hanno l asciugacapelli, che è essenziale in un posto cosi dove a causa dell umidità non si asciuga quasi niente. Aggiungerei anche degli appendiabiti in stanza.
Tents are pretty much as described and as we expected and we were 100% happy with them. Property is generally very quiet. Seeing two monkeys in the trees within 2 minutes of arriving at our tents was a nice bonus.
On New Year's Eve we asked about dinner but were told we would have needed to make reservations previously but NO ONE had mentioned anything in our two days and nights there, nor was there any notice about it. We ended up seeing no guests eating dinner there so it was obvious what the staff wanted. The woman who works reception can be deeply unpleasant. Because neither of our phones would make calls we asked her to call a restaurant to confirm they were open but she refused. I need to say that the rest of the staff were extremely friendly and helpful. Also, their bikes are useless pieces of crap. We weren't expecting anything great but they are literally not rideable (the chains are so loose they fall off the instant you turn a pedal).
Tutto CENOTE privato Essere immersi nella selva TUTTO MERAVIGLIOSO
Contacto con la naturaleza
Een heerlijk verblijf in een prachtige omgeving. De tent was mooi en comfortabel. Het is er heerlijk rustig. De accommodatie ligt buiten het toeristische deel van Akumal. Er zijn gratis fietsen beschikbaar om naar dat deel te fietsen. Het ontbijt is eenvoudig maar goed. Je kan in het restaurant ook goed dineren.
Als het heeft geregend is het in een tent natuurlijk wat vochtig maar dat doet niets af aan de ervaring.
Bonne expérience ! On a aimé dormir dans la nature ! L'équipe du site est vraiment aux petits soins. Très bonne option pour loger dans le coin de Tulum et plus au calme ... Plusieurs cenotes à proximité
Indescribable! Piece and quiet! Clean, everything one ca expect from a glamping.
Mosquitos - it’s not anyone’s fault, it’s just nature
Great glamping experience in a fairly remote part of the jungle, away from town. Nice and clean accommodation. Very friendly and helpful staff.
They recently changed owners and need to clean up the property a bit. I hope the construction of cabañas will not destroy the natural feel of the place.
Calme cenote à l intérieur du camping
Manque de lumière dans salle de bains et d équipements (savons sèche cheveux)
Tranquilidad y amabilidad del personal además de estar en un lugar hermosísimo. También que, al alojarte contribuyes ayudando al santuario de animales
De locatie.
Le site est magnifique en pleine nature! 2 cenotes privés ouverts 24/24h: Magique !!! Accès libre a des vélos pour se balader et aller à la plage notamment, c'est top!
Les moustiques ! Petit dej basique inclus, sympa. Mais j'ai demandé des œufs ( moyennant supplément bien sur) et là j'espérais mieux. Si vous souhaitez un petit déjeuner copieux, je ne conseille pas cet établissement
Een cenote op het terrein waar je lekker in kan zwemmen. De tent is ruim en voorzien van klamboe (is ook zeer gewenst). Het personeel is heel vriendelijk en behulpzaam en kunnen diverse excursies voor je boeken. Het snorkelen met schildpadden is zeker aan te raden.
Het eten is niet heel uitgebreid, maar op zich prima.
Soggiorno splendido ad Akumal Natura Glamping: immerso nella natura, perfetto per ritrovare tranquillità e staccare la spina. Bellissimo il cenote privato dove fare il bagno. Da considerare che, essendo nella natura, è normale incontrare animali e insetti. Esperienza autentica e rilassante.
Wyjątkowe miejsce i wyjątkowe położenie, zabraliśmy ze sobą niezapomniane przeżycia z tego pobytu
Woda pod prysznicem była zimna, ale niestety taki urok tego miejsca i trzeba to zaakceptować
Bardzo klimatyczne miejsce - glamping z dwiema prywatnymi cenotami, możliwością wykupienia wycieczek, zajęć jogi, czy też rytuału Temazcal. W namiotach nie mieliśmy w ogóle owadów, co pozytywnie nas zaskoczyło. Prysznic na zewnątrz był świetnym rozpoczęciem dnia.
Śniadania, które były bardzo skromne - byliśmy w 4 osoby na 3 noce i każdego dnia otrzymywaliśmy 7 lub 6 kromek chleba tostowego z odrobiną dżemu i masła oraz troszkę jogurtu z granolą i owocami.
Le lit très très confortable L'aménagement pratique de la cabane Le calme et la nature tout autour La gentillesse de José
Le petit-déjeuner était un peu "simple"
El entorno, las cabañas, y el cenote con fish spa
Las bicicletas estaban inservibles
A great and fun experience to see nature. To get the full experience, you should go on the wildlife sanctuary tour as well.
They did say there was hot water in the rooms / tents but it was only cold water.
Het concept: door hier te overnachten en te eten draag je direct bij aan Akumal Natura Rescue (let op dit is niet de naastgelegen dierentuin met vergelijkbare naam!). Een bezoek aan Akumal Natura Rescue op zo'n 20 min afstand gelegen zou ik zeker doen! Op de glamping zelf moet je echt eens in de avond blijven eten. Hele goede chef! En natuurlijk genieten van de cenote.
Aandachtspunten vooral om meer cliënten te mogen ontvangen: welkomstdrankje bij inchecken, ontbijt keuze laten tussen continental of Mexicaans (2 eieren bereidt zoals je wilt). Want alleen 3 boterhammen en waarom geen 4 als je met twee personen bent, en 1 yoghurtje met granola, is niet echt genoeg. Ik begrijp dat je hoopt dat mensen van het menu bestellen, maar is niet zo gastvrij. Wij hebben dit overigens wel gedaan en was superlekker! Beter hier dan besteden dan elders toch?
Lovely forest setting, cenotes on the property, night swimming a highlight! Friendly staff, good coffee.
Bit run down, we had no hot water
Il personale è molto gentile.La struttura si trova a circa 2 km dal centro di Akumal. Per cui la sera se si vuole raggiungere il centro bisogna chiamare un taxi altrimenti c'è da fare un po' di strada al buio immersi nella natura e superare un ponte stradale un po' scomodo. In compenso la struttura si trova in un parco naturale protetto meraviglioso!Abbiamo visto tante scimmiette fuori dalla nostra camera. Per noi è stato molto bello stare a contatto con la natura
Ovviamente la distanza non incoraggia ad uscire e per due sere abbiamo trovato il ristorante della struttura chiuso per cui siamo dovuti uscire per forza per andare a trovare un ristorante fuori. Il wc si ottura sempre. Ma in questo tipo di struttura è normalissimo!
El personal lo mejor
Cabaña en la jungla muy bonita. El servicio de cena y desayuno excelente, estaba muy buena la comida que nos prepararon. Tener un par de cenotes para poder bañarte. Tener el santuario de recuperación de animales al lado. Vimos monos e iguanas. Coger la bici para ir hasta Akumal dando un paseo.
Si buscas plena tranquilidad no la hay ya que pasa una carretera cerca donde pasan motos y quads. Justo esta el tren maya al lado. Tener en cuenta que hay muchos mosquitos y sonidos de la selva, quizás a no todos les gusta esto.
The whole atmosphere was peaceful and comfortable. I loved the rooms because they were cool at night and comfortable and quiet. Thebsower was fantastic!
Too far of a walk to the beach.
Staff was so nice, helpful…They have two cenotes beautiful.
I loved how peaceful the property is, and the rooms or tents are very comfortable. The staff was super friendly and welcoming. It is a beautiful way to explore Akumal
That the walk to the beach is a little far.
Unieke locatie in de natuur Unieke kamer met buitendouche
Slechtwerkende ventilator Erg heet Douche
El entorno en el que está ubicado el glambing es excelente
El desayuno es un poco escaso
Me encantó la atención de José y Ana,. El cenote pequeño pero exclusivo en el mismo lugar. Parece una aldea y eso fue maravilloso
Que el cenote grande no estuviera disponible.
Llegamos y nos dijeron que los bungalows que cogimos con Booking no tenían aire acondicionado, solo ventiladores. Tuvimos que pagar más para poder tener aire acondicionado. El hotel no está en la "selva", hay una carretera al lado. No repetiría, la cantidad de picaduras de insectos y el precio que pagas no merece la pena. Máximo para pasar una noche, no más.
Le personnel était super sympathique! Bisoux à Josè et son rire communicatif
La tente n’est pas hermétique, tout les insectes rentrent et même dans le lit. Je recommande de prendre une chambre avec air conditionné, si non la nuit est très compliqué
Het personeel was heel fijn en behulpzaam. Het eten in het restaurant lekker het was rustig en veel dieren te zien.
Het was niet schoon in de hutjes. Er zaten rode vlekken op de deken, de klamboes waren heel vies. In onze eerste hut zaten er insecten in bed. Toen we zijn verplaatst was het wel schoner.
Mooi verblijf,mooie locatie en vriendelijk personeel. De airco in onze tent was aangenaam.
Jammer dat we niet in hun eigen cenote konden wegens verbouwingen.
The bungalows are placed in nature, and we saw monkeys in the trees. Also othe animals. Rooms are clean. Friendly and helpful staff. Free bikes are fine. It takes around 20-25 min to go to the beach on bike. Would recommend the rooms with air-conditioning if you stay there in July.
The breakfast is only half an apple, and some papya + a little bit of yougurt. We stayed in low seaso, so the place was a little empty. Middle of July is simply too warm if you are in a bungalow without air-conditioning. Luckily, we were allowed to upgrade to a room with air-conditioning. Remember to bring a lot of mosquito spray.
The staff and service here was phenominal. I had no complàints with this place. They made sure we enjoyed our stay and they were super friendly and their english was very good.
Beautiful environment, very friendly staff, and the bike is very useful to go around
The property was quite loud during my stay and not relaxing like I had hoped. I ended up leaving a day early at my own expense as a result.
Accommodation : The tent was awesome, nice bed. Staff were amazing and helpfull. Also the Cenote inside the property available 24/7.
Great location...feels in the middle of nowhere but is less than 10 mins walk to Akumal and about 20 to the beach. Staff were great and would be an ideal stay for some relaxing.
No complaints!
2nd review as 2 bookings for a date change which they accommodated with no problems.
This was our best stay in mexico. Loved it. Everyone was super helpful. Note - Their Monkey Sanctuary is a different one from the Akumal Monkey Sanctuary. We didn't realise and booked the other one. Both do great work but I wish we had done the Akumal glamping one. ALSO book their Turtle trip. Again we missed their one but talking to them it sounds like it would have been amazing. Just say yes to the transport to beach option if you don't want to walk. Anyways ... these guys are so helpful and lovely and on-site restaurant was perfect. Another restaurant we liked at the beach was the bakery / cafe.
Was a little out of the town but only about 10 mins walk to town and 20 mins walk to the beach. I'm sure if you didn't want to do the walk they would help you with transport. Oh walking back after dark the road was unlighted. Our ph torch worked well for us but others may prefer to get transport.
I absolutely loved my stay here. Beautiful place, the restaurant is exceptional, the included breakfast fresh and delicious, and the staff are amazing.
This is a beautiful and very peaceful location...the rooms are great with comfy beds and fresh linens. The outdoor shower is EVERYTHING. Most importantly, the staff here is wonderful. Warm, familial and extremely helpful-as a woman traveling solo it was great to know everyone here was looking out for me! The restaurant here is also exceptional-especially the ceviche (I literally had it 3 times). While staying here, I took a tour of the animal rescue as well which was well worth it. Ceasar was a great guide and clearly has a passion and dedication to the wildlife. We also learned so much and ended our tour with a swim in the most exquisite Cenote. On property at the Glamping, there are 2 cenotes, though one is closed at the moment. However the small one at the front was great for a cool dip (especially beautiful at night!). It's about a 15 minute walk to the Akumal Bay (or you can take a bike free from the hotel). The walk is totally fine-though, it was hot-and the next day I took a 150pesos tuk tuk to half-moon bay, and hung out at La Buena Vida. This was a totally unexpected little adventure that ended up being SUCH a gorgeous spot to spend an evening. I have the hotel staff to thank for the recommendation and for putting me in touch with Javier-the best Tuk Tuk driver ever lol. I sincerely look forward to returning here next year!
I had an amazing week staying at the Akumal natura glamping resort! They've done an excellent job of providing the comforts of home while maintaining a rustic and casual vibe I was hoping for. You can really unwind being surrounded by forest and the sounds of wildlife, and you might just spot a monkey cruising through the canopy overhead. The restaurant onsite is fantastic, or you can easily walk/bike into the nearby town for more food options. There are two cenotes on site that are easily accessible from the glamping area, but unfortunately one of them wasn't open during my stay. I believe they are upgrading it to be more accessible, so future guests will have that to look forward to! A dip in the smaller cenote was perfect for cooling off on a hot day. If you stay here you definitely need to join the wildlife rescue tour that ends with a swim in yet another cenote (only accessible via the tour), which is hands down the coolest underground cenote I've ever been in! Cesar was the tour guide, and he truly shined with passion for his work and did an amazing job of sharing his knowledge of the wildlife and rehabilitation work being done. The property is situated just off the beaten tourist track but still very close to a lot of local activities and attractions. I easily filled my time with day trips, and the staff were kind enough to suggest places to visit that I wouldn't have found on my own. It took me about 20 minutes to walk to Akumal beach. Thanks to all the staff there for creating a relaxed and welcoming atmosphere. I really enjoyed my stay!
Beautiful cenote
Loved staying in the glamping tents. We got to see monkeys, amazing birds, iguanas and bats. We also took the tour to the rescue centre which was excellent and included a stop in a gorgeous cenote. There are also 2 cenotes within the premises. One is being worked on but we could still go to submerge our feet for a "foot spa" with small fish (my feet never felt softer!) And the other one was great for a refreshing swim. I very much preferred staying here than somewhere by the very busy beach.
Atención del personal ,amable y disponibles para orientarnos respecto de cualquier duda. Es una estancia de casa de campaña amplia, lo que reconozco wue es para gente aventurera y esté acostumbrada a ello.
Excelente atención, siempre nos hicieron sentir muy bienvenidos y nos ayudaron mucho todo el tiempo cuando se nos complicaba algo. La mejor experiencia de glamping que he tenido.
La Riviera Maya en el corazón de la selva. Un glamping con todas las comodidades. ¿Deseas refrescarte? Increíble, puedes hacerlo en un cenote ¿Deseas relajarte y explorar la selva. Sólo tienes que salir de la cabaña: monos, aves, iguanas. Espacios ideales para meditar. ¿Quieres ir a una de las playas más bonitas? la tienes a 5 minutos en bicicleta que, te prestan sin costo, en el hotel. Disfrutar la riviera maya de una manera natural.
Solo traveler. Felt safe from day one. Staff courteous and very friendly. Accommodations met all my needs.
We loved our tour through Akumal Natura Rescue with guide, César. He clearly has a heart for the animals and their well-being. We learned much about the species native to the area and how the Rescue is doing their best to assimilate their animals back into the wild where they belong, and if they can't because the animal has imprinted on humans (due to former negligent owners), they will keep them in their native habitat and under the care of people that take good care of them. We ended our tour in the most beautiful cenote and cooled off well. Thank you Cesar for the most educational and interesting tour.
This is the second time we have stayed at Izamal Plaza and we will stay there again the next time we’re in Izamal. Large, beautiful and comfortable rooms. Secure parking. Excellent rooftop sitting area and the location is great for walking around the Yellow City.
Staff was extremely helpful and nice. you must do all activities they provide , worth the money, the experience and helping the rescue center and the entire concept . Best experience was without a doubt our tour with the guide Cesar around the park. Like the cesar salada he says. The best! The massage is also a must , 4 types of masssage in 1h30 with a topnoch massagist . food very tasty . we also took the to see turtles , booking via the the reception they provide a local and help the camping too. confort of the place is high considering its camping. cenotes in the park to swim.
zero
Lovely location. Loved seeing the spider monkey overhead and iguanas wandering. The fishspa is something special for Noth Americans. People seemed to enjoy the monkey sanctuary. We will do that next visit.
We loved our visit to the Akumal Natura Rescue! Our guide Cesar was so informative and obviously loves nature and the animals! His passion is amazing! He even pulled over on our way to the jungle location to catch a boa constrictor that was crossing the road to show him to us and teach us about him! The swim in the beautiful cenote at the end of the tour was so refreshing! Tours are small groups so it feels very personalized!
I LOVED this place! So beautiful in nature, surrounded by trees, plants and animals. The cenote is beautiful where you can swim. The staff is super friendly and the breakfast that is included is simple but nice! You are secluded from nearby places but they provide bikes which is nice to tour around. I really didn’t want to leave this magical place!!
The mosquito net is too tight around the king size bed, so advise to get a bigger one.
It was a pleasant quiet place
Amazing, very peaceful, unique and wonderful experience
Beautiful quiet glamping in the jungle. Nice staff. Great food. Comfortable bed and hot shower.
This is one hundred percent my fault but I noped out about 20 minutes after arriving. There was a spider in our bed the size of the back of my hand. After that, every bead of sweat may as well have been another one. I couldn’t do it. I’m not a wealthy person but I had booked a week and ‘gave up’ my $650-700 plus $$$ cab ride back to playa del Carmen within an hour of arriving. I’m happy to have donated to what seems like a very good cause at least. Never even made it to the animal sanctuary or a cenote. The staff was very understanding and helped us get right back on track… Welcome to the jungle 😜
Ventilator wasn't enough to cool the tent and was very lound (when it was on one could not hear the sounds of the jungle). Cenotes were lovely, we enjoyed especially the fish spa. Personnel was very friendly and helpful. There was no white wine in the restaurant, but I think it was a temporary problem 😊
Everything
Nothing to say
I loved this place so so much!! Possibly my favourite place I've ever stayed in Mexico, and I visit family there every few years. You're in the jungle, waking up to the sounds of motmot birds and howler monkeys, but with a huge comfortable bed, well lit pathways to your room and the restaurant, a hot shower and two beautiful cenotes. The staff are all so friendly and it seemed as if all the other guests were also there for a bit of peace and rest, so it was a very chilled place to be. We ended up changing our plans to just spend the day there as it has such a nice feel. And we saw spider monkeys up in the trees!
The breakfast was nice but quite basic, a bit more fruit or tortillas instead of white bread would've been nice - but maybe the bread is for the european tourists! The coffee wasn't very good and sometimes had run out by the time I went to get some.
What I loved: Feeling like we were in a secluded location in the jungle. The beautiful setting. The wonderful staff. They really made everyone feel welcomed and appreciated. And when my arrival was delayed, it was easy to communicate with them via WhatsApp. The resident cat. Comfortable rooms with ensuite bathrooms. The semi-outdoor shower in the bathroom. Our visit to the animal rescue. Bicycles you can borrow. Although the menu lists separate breakfast and dinner menus, I asked for an omelette at dinner and they gladly made one. What I didn't love, but still liked it: Cold shower - to be fair, the info page does mention this, I just didn't read carefully enough. Not actually as isolated in the jungle as you think. I could hear some neighbor's music late into the night, but not in a fun, enjoy the music kind of way. Earplugs helped. The bathroom was just a bit more rustic than I expected. It was still fine and functional. The friend I traveled with was initially a bit skeptical, because she is accustomed to sales conferences in fancy, chain hotels. Our stay, and the staff, won her over. She loved staying "somewhere different" and she loved our visit to the animal rescue. One note, the lead photo on Expedia is misleading. Akumal Natura is not on or near the beach.
Very nice to be in the jungle. Lovely and thought through huts. All Personal extra helpful and friendly . The tour to the sanctuary ist a must
Nothin
Fantastic visit to Natura Rescue Akumal. Tour guide was Cesar and he was incredibly.knowledgeable and deeply cared for the wildlife they were preserving. Thoroughly enjoyed and would recommend to anyone visiting the area. They kindly gave us a ride back to the hotel afterwards too.
Ahí si se va a descansar y relajar, es un lugar hermoso donde se encuentra, la selva, además de que cuenta con 2 cenotes
Absolutely beautiful! The most peaceful and relaxing place, stunning cenotes and the best of nature in this jungle oasis. Staff was so friendly and the food was great. It was very safe and quiet. I especially loved the outdoor swing under the trees.
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What guests love
Areas to consider
Cleanliness
8.44/10Some reviews mention property needing cleaning due to recent ownership change.
Service
9.91/10Most reviews praise the friendly and helpful staff, despite one negative comment.
Location
9.45/10Described as a beautiful and quiet environment, away from the tourist area.
Room Quality
9.4/10Tents are comfortable and as expected; beautiful in the jungle setting.
Amenities
8.43/10Some amenities, like bikes, were noted as needing improvement.
Value for Money
9.39/10Guests feel they are getting good value, contributing to an animal sanctuary.
Food and Beverage
8.94/10Breakfast is simple but good; some negative feedback on the need for better options.
Overall Experience
9.61/10Overall experience is frequently praised; a very positive sentiment overall.