Open Area
Open Area, 29017 Tuxtla Gutiérrez, CHP, Mexico- Park
English
Hotels in Tuxtla Gutiérrez8.4Excellent(184 reviews) 
71% match
71% match
70% match
Chiapas Hotel Express, Tuxtla Gutierrez
Similar hotels nearby
Compare nearby stays with similar location, guest experience, amenities, and class.
71% matchHotel San Miguel, en el Centro - Desayuno Incluido
Tuxtla Gutiérrez, MX
3-star8.6/10 guest score268 reviews
3.2 km (2.0 mi) away
Guest ExperienceAmenities
71% matchHotel del Carmen, en el Centro- DESAYUNO Incluido !
Tuxtla Gutiérrez, MX
3-star8.8/10 guest score954 reviews
3.3 km (2.0 mi) away
Guest ExperienceAmenities
70% matchHotel RS Suites
Tuxtla Gutiérrez, MX
3-star8.7/10 guest score204 reviews
2.5 km (1.5 mi) away
Guest ExperienceAmenities
About this hotel
Convenient Location near Sumidero Canyon National Park
Located just 10 minutes from the entrance to Sumidero Canyon National Park, Chiapas Hotel Express in Tuxtla Gutierrez offers a prime location for nature enthusiasts and adventurers.
Comfortable Rooms with City Views
Each room at the hotel features a flat-screen cable TV, a city view, and a desk for your convenience. Relax in the en suite bathroom stocked with complimentary toiletries during your stay.
24-Hour Front Desk and On-Site Bar
Enjoy the convenience of a 24-hour front desk, an on-site bar, and a tour desk to assist with all your travel needs. Plus, take advantage of free WiFi, parking, and easy access to Tuxtla Gutierrez city centre.
Book your stay at Chiapas Hotel Express now for a memorable experience near Sumidero Canyon and the University of Arts and Sciences of Chiapas.
Nearby Attractions
Parque de la Albania Alta
Parque de la Albania Alta, 29010 Tuxtla Gutiérrez, CHP, Mexico- Park
Open Tree Area
Open Tree Area, 29010 Tuxtla Gutiérrez, CHP, Mexico- Park
Open Tree Area
Open Tree Area, 29010 Tuxtla Gutiérrez, CHP, Mexico- Park
Open Tree Area
Open Tree Area, 29010 Tuxtla Gutiérrez, CHP, Mexico- Park
Open Tree Area
Open Tree Area, 29010 Tuxtla Gutiérrez, CHP, Mexico- Park
Parque San Antonio
Parque San Antonio, Tuxtla Gutiérrez, Mexico- Park
Parque Jardines del Pedregal
Parque Jardines del Pedregal, Tuxtla Gutiérrez, Mexico- Park
Parque de Niños
Parque de Niños, Tuxtla Gutiérrez, Mexico- Park
- Sport
Miramar
Miramar, Tuxtla Gutiérrez, Mexico- Park
Monumento a la Cultura Chiapaneca
Monumento a la Cultura Chiapaneca, Calzada de las Culturas, 29044 Tuxtla Gutiérrez, CHP, Mexico- Sculpture
Important Information
Payment can also be made via PayPal.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Garden
BBQ facilities
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Airport shuttle
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Meeting/banquet facilities
Car hire
Breakfast in the room
Packed lunches
Non-smoking throughout
Private parking
Private check-in/check-out
Daily housekeeping
Airport shuttle (additional charge)
Parking garage
Shuttle service (additional charge)
Minimarket on site
Concierge service
Special diet menus - on request
Grocery deliveries
Kid meals
Outdoor furniture
Airport drop off
Airport pick up
Fruits
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Walking tours
Breakfast takeaway containers
Bike tours
Mobile app for room service
Themed dinner nights
Room Types
Double Room with Two Double Beds
Up to 4 guests35 sqm2 Double bed (131-150 cm wide)
Featuring a flat-screen cable TV and a city view, this spacious room offers a desk and an private bathroom.
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
2 Double bed (131-150 cm wide)
Room details
35 sqm
City View
In-room amenities
ShowerTVTelephoneAir conditioningDeskFanToiletPrivate bathroomSofaMosquito netWardrobe or closetCleaning productsLinenOutdoor dining areaUpper floors accessible by stairs onlyClothes rack
Standard King Room
Up to 2 guests30 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
Featuring a flat-screen cable TV and a city view, this room offers a desk and an private bathroom.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
30 sqm
City View
In-room amenities
ShowerTVTelephoneAir conditioningDeskFanToiletPrivate bathroomMosquito netWardrobe or closetCleaning productsLinenOutdoor dining areaUpper floors accessible by stairs onlyClothes rackToilet paper
Family Room - Disability Access
Up to 5 guests2 Double bed (131-150 cm wide), Sofa bed (Variable Size)
The unit has 3 beds.
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
2 Double bed (131-150 cm wide), Sofa bed (Variable Size)
Standard Studio
Up to 4 guestsKing bed (151-180 cm wide)
1 King Bed
Overlooking the city
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Tempur-Pedic bed, premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Free local calls, double sofa bed, and safe; extra futon mattress (free) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heated floors
Accessibility - Tile flooring in room
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
King bed (151-180 cm wide)
Room details
City View
In-room amenities
ShowerSafety deposit boxTVTelephoneDeskPrivate bathroomTile/marble floorWardrobe or closetSofa bedBottle of waterRoom service (limited hours)Wheelchair accessibleDaily housekeepingFree Local callsCeiling fanPremium bedding
Junior Suite
Up to 5 guests2 Double bed (131-150 cm wide), Sofa bed (Variable Size)
The unit offers 3 beds.
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
2 Double bed (131-150 cm wide), Sofa bed (Variable Size)
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(184 total)
Provider-sourced guest reviews.
5/10
Reviewed Aug 14, 2026Las camas y almohadas
Que en la descripción de el hotel dice que el desayuno es gratis pero no especifica que era solo para dos adultos y yo reserve para 2 adultos y 3 niños
5/10
Reviewed Aug 5, 2026We were able to watch movies. Breakfast was ok with a few options. Staff was nice.
We rented 2 double rooms and in one of them one of the beds had several woman hairs. The bathroom toilet had urine drops despite having the seal from the cleaning people. We found an empty box of condoms in one of the drawers by the bed. We suspect someone from the staff used the room after the cleaning people did their job. The other room and the hall smelled of sewer. None of the 2 bathrooms had a window or an air vent extractor. It is clear that the hotel knows about its faults because as soon as we arrived they offered to cancel the reservation via Booking and offered free breakfast and a discount on the rooms. With this modus operandi, it Is clear why they don't have recent Booking evaluations. Our rooms were next to a gas station and it was smelly and noisy. The wifi sometimes didn't work.The price is fair but people should know this hotel should have a 6 or 7 evaluation in the Booking scale.
10/10
Reviewed Jul 1, 2026Tiene las 3B, Bueno, Bonito, Barato y Cómodo
8/10
Reviewed Jun 11, 2026Estacionamiento y desayuno
La habitación tenía cosas rusticas
10/10
Reviewed Jun 11, 2026Todo estubo excelente
8/10
Reviewed Jun 11, 2026Buena ubicación y desayuno
El cuarto está algo rustico
10/10
Reviewed Jun 8, 2026La habitacion amplia y limpia.
Que en el servicio de restaurante hay poco personal y no había variedad en el menú.
7/10
Reviewed Apr 13, 2026Fácil acceso, muy bien ubicado y excelente trato. Hay un Oxxo y una farmacia justo abajo del hotel
Podrían mejorar la calidad de los cuartos
8/10
Reviewed Apr 7, 2026Big room, clean. Breakfast was good and staff was friendly.
It’s right next to a busy road.
5/10
Reviewed Mar 28, 2026Tenía farmacias cerca
Las recomendaciones que me dan ustedes como empresas no me.estan sirviendo, tendré que desinstalar la aplicación
9/10
Reviewed Mar 21, 2026Bezkonkurenčně nejmilejší personál, který se snažil splnit jakékoliv naše přání ikdyz nemluvil anglicky. Snídaně byla pokaždé vynikající
Netekla příliš voda a koupelna by potřebovala opravu
5/10
Reviewed Mar 17, 2026Le personnel serviable et attentionné. La propreté de la chambre et des sanitaires.
La situation au bord d’une autoroute très passagère et bruyante. Pas d isolation au niveau des fenêtres ( bouchons d’oreilles indispensables)Confort succint, sol de la chambre en béton… climatisation très bruyante et difficilement réglable . Petit déjeuner moyen .
8/10
Reviewed Mar 9, 2026Que es fácil de encontrar y tiene estacionamiento
Algunas cosas no están en buen estado dentro de la habitación
10/10
Reviewed Mar 6, 2026El espacio y el precio
8/10
Reviewed Feb 10, 2026El acceso como a las habitaciones
9/10
Reviewed Jan 19, 2026Cumple con la expectativas
La ubicación
10/10
Reviewed Jan 6, 2026nos encanto la ubicación conecta con muchos lugares agarrando tranaporte cerca Las instalaciones estan muy bien todo muy limpio y el desayuno esta muy rico , el personal es muy amable y atento , hemos tenido muy buena estancia y volveriamos a elegir este hotel si regresamos sin duda
2/10
Reviewed Dec 29, 2025Haren, maar ook echt veel haren, en snot in het bed. We kregen wel een andere kamer gelukkig, maar het hotel is niet fris en erg oud. Veel geluid (harde muziek) ‘s nachts.
10/10
Reviewed Dec 12, 2025Todo
Nada
8/10
Reviewed Dec 8, 2025Ubicación
El precio, Booking me dieron un precio, luego al hospedarme, subió más $200 pesos..
8/10
Reviewed Oct 10, 2025La comida no es la más rica, ojalá pudieran mejorarla porque si dejó mucho que desear, y tuve que comer obligatoriamente para no ser grosera :/
9/10
Reviewed Oct 9, 2025La limpieza y el orden de las habitaciones
Los insumos del baño eran escasos
10/10
Reviewed Sep 14, 2025Me gustó la ubicación ya que es muy fácil llegar y tienes todo cerca, las instalaciones son agradables y limpias, el estacionamiento es amplio y de fácil acceso, se los recomiendo.
Llegué de noche y los pasillos estaban oscuros, me costó encontrar el número de mi habitación.
10/10
Reviewed Sep 12, 2025El desayuno
Todo está bien
10/10
Reviewed Sep 4, 2025La habitación grande y cómoda. Desayuno incluido muy rico.
Las toallas huelen mucho a vinagre
9/10
Reviewed Aug 25, 2025Le calme, la propreté, le parking.
L’eau chaude ne vient que quand le deuxième se douche. Chambre impersonnelle.
10/10
Reviewed Aug 16, 2025Mi familia se hospedó aquí, y se sintieron muy cómodos, el servicio del hotel 10/10
9/10
Reviewed Jul 26, 2025La ubicación y precio
La cama un poco dura y no hay cobertor.
6/10
Reviewed Jul 6, 2025La propiedad esta bien en general, pero comienza a tener descuidos en su mantenimiento. Me he quedado un par de veces alli pero cada vez la veo mas deteriorada, el baño se tapa y los equipos de aire acondicionado ya hacen demasiado ruido.
8/10
Reviewed Jun 5, 2025Estuvo bien para una noche
8/10
Reviewed May 23, 2025Me gustó el lugar
10/10
Reviewed Apr 23, 2025Muy lindo y muy bonito personal
10/10
Reviewed Apr 23, 2025Muy lindo y muy bonito personal
10/10
Reviewed Mar 16, 2025Todo bien
10/10
Reviewed Mar 15, 2025Excelente estancia para llegar de trabajo y un estacionamiento muy grande, hay un Oxxo afuera y enfrente un Aurrera
10/10
Reviewed Mar 8, 2025Todo muy bien, buena atención
8/10
Reviewed Feb 24, 2025Muy buenas habitaciones todo lo necesario para descansar
5/10
Reviewed Feb 13, 2025The Doormen were AWESOME!! They are the customer service SUPERSTARS of your hotel!! Both the nightime guy and the morning one. THey both are the absolute BEST! Especially Rosebud.
Soft, horribly unsupportive, worn-out old beds. SO BAD. The worst I slept in 9 days of driving the length of Mexico. Also, the most rude, impatient check-in young man at front desk. He was just awful. Please treat these young people how to provide good customer service! I don't speak great Spanish, but if people give me the chance and slow down and listen patiently, they can always hhear what I say. But no, not this guy. He acted irritated, impatient, didn't want to listen or be bothered. ANd I was extremely EXHAUSTED--it was my final day of driving 5,000 miles solo and I needed dsome kindness and courtesy. ALSO: Place was horribly outdated for the price charged and for what I come to expect from Fiesta! Worst of all--that BEd--so awful. Please, change the other worn out decor later--we. only have to look at that. It's the BEDS we must SLEEP in. My back hurt so badly the next day I could barely walk.
8/10
Reviewed Dec 21, 2024Room and bathroom were clean, staff was friendly, Wifi worked well. Breakfast was OK. It's in a great location if you want to go to the Cañón del Sumidero (highly recommended). Supermarket and small restaurants are close by. If you're noise sensitive ask for a room not facing the street as it's quite busy. Would stay there again.
The place could use a face lift (the photos must be quite old already). The owners might want to think about investing a couple of Pesos in shower curtains so it's possible to take a shower without flooding half the bath room.
6/10
Reviewed Dec 5, 2024Good breakfast included and a kind young man at reception who was trying to be very helpful.
The rooms are not clean. Floor is dirty, there was hair everywhere. Blood stain on a pillow and holes in the towels. The overall feeling of the place is very unclean and worn.
8/10
Reviewed Nov 21, 2024Fue buena la atencion solo deben poner agua en las habitaciones y una frazada
10/10
Reviewed Nov 18, 2024Excelente
10/10
Reviewed Nov 6, 2024Fallaba aveces la puerta para accesar del area de estacionamiento pero en general todo muy bien.
8/10
Reviewed Nov 1, 2024Muy amable el personal, Pero la instalación no fue mi favorita
6/10
Reviewed Oct 14, 2024Se ve mejor en las fotos de lo que realmente está, le falta mantenimiento y calidad
6/10
Reviewed Sep 15, 2024Falta mantenimiento en las habitaciones
10/10
Reviewed Sep 6, 2024Muy bien todo
9/10
Reviewed Jun 13, 2024The rooms were very large, spacious, and clean. The staff is amazing, very helpful, friendly, and understanding.
They provide the minimum resources, for example there was no complimentary water; but despite this I would stay again.
10/10
Reviewed Jun 6, 2024Convenient location!
8/10
Reviewed May 25, 2024Tiene una ubicación adecuada y es en general cómodo, se agradece el desayuno incluido que es bueno, en cuanto a las bebidas incluidas ambas (café u horchata) son buenas.
10/10
Reviewed May 18, 2024Accesible
8/10
Reviewed Apr 18, 2024El hotel tiene buena ubicacion, el baño huele a caño y eso hace que se impregne el olor en la habitación
10/10
Reviewed Apr 8, 2024Buena atención
10/10
Reviewed Mar 26, 2024excelente lugar y atención.
8/10
Reviewed Mar 22, 2024Falta ventilación en el area de comedor y recepcion, se percibe demasiado calor..
10/10
Reviewed Mar 21, 2024Buena ubicación, excelente trato, desayuno aceptable
2/10
Reviewed Mar 18, 2024No me gustó ya que las sábanas y toallas se notaban percudidas y para taparse eran puras sábanas delgadas al bajar por el desayuno me dicen que solo era para los adultos cosa que no me especifican al realizar el chec in las cortinas de las ventanas ya se ven muy viejas y rotas y por último en los pasillos tienen los colchones q me imagino ya ni tienen en uso y da un mal aspecto el elevador es muy pequeño apenas entraba con mis 3 hijos
10/10
Reviewed Mar 12, 2024Muy agradable
10/10
Reviewed Mar 10, 2024Muy buena ubicación, conveniente y la atención además del personal es muy grato y amable
8/10
Reviewed Mar 4, 2024Bueno y recomendación
7/10
Reviewed Dec 16, 2023we booked this hotel cause we wanted to go to the Sumidero viewpoints the next day and it turned out to be the best location for us - viewpoint very close, gas station, oxxo, bodega supermarket and car wash with vacum cleaning (for 80mxn) just down the hotel - for us perfdct cause we flew hone the day after. good local mariscos restaurant near by (El Chevere). the room definitely needs renovation but it's ok for 2 nights, it has nice night view. the hotel staff doesnt really give a damn about anything :D parking just behind the hotel, wifi ok, no drinking water.
we had breakfast the first morning and I got stomachache for 3 days, either from the bean paste (was disgusting) or horchata. my husband was fine after hot cakes :)
8/10
Reviewed Nov 26, 2023Spacious rooms, big beds and enough shelves for your stuff, even in the bathroom. Grocery store right next to the hotel entrance. We can't rate the breakfast because we've left early in the morning (before 7 am).
In one of our three rooms there was a bit scent of desinfection, maybe because there was no real window, just one to the hallway. Beware of tiny ants that can show up if you leave any food unpacked for a while.
10/10
Reviewed Aug 12, 2023Everything
9/10
Reviewed Jun 16, 2023Great location if u are arriving by bus
4/10
Reviewed Apr 25, 2023El hotel tiene un precio bajo pero eso no implica que el servicio sea malo, rente 6 habitaciones para cuatro personas cada una y no había toallas me dijeron solo una toalla por habitación y como no me iban a resolver el tema su respuesta fue pues llamen a hoteles y cancelen … no lo recomiendo
10/10
Reviewed Apr 8, 2023Comfortable
6/10
Reviewed Mar 30, 2023I never stayed at this facility….I’m sure after some REQUIRED and necessary changes….it will be a good stay for someone….just not me…..I need THE LUXURIOUS LIFE…for a fraction of the price with my husband Mr. Labossiere…
8/10
Reviewed Mar 13, 2023El Check In está un poco tardado Para el estacionamiento no hay un portero o vigilante fijo. Hay que hablar para que te abran y muy de noche ni te contestan Pero en general está muy bien
9/10
Reviewed Feb 16, 2023confortable big rooms, really good value for money, good breakfast and parking available.
7/10
Reviewed Feb 12, 2023Easy parking, good breakfast, friendly staff
not very clean
8/10
Reviewed Feb 12, 2023Si me agrado la ubicación y el trato
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Comfortable rooms
- •Good service
- •Convenient location
Areas to consider
- •Cleanliness issues
- •Bathroom supplies lacking
- •Price inconsistencies
Cleanliness
6.49/10Many complaints about hair and unclean beds, indicating poor cleanliness.
Service
9.46/10Overall good service with guests feeling comfortable and satisfied with the staff.
Location
9/10Convenient location with easy access to amenities.
Room Quality
8.45/10Rooms are described as spacious and comfortable, though some issues noted.
Amenities
7.48/10Basic conveniences are available but some essentials are lacking.
Value for Money
8.94/10Decent pricing for the quality of stay provided, though some felt the price increased unexpectedly.
Food and Beverage
8.49/10Breakfast received positive feedback but some amenities like towel quality are subpar.
Overall Experience
8.86/10Overall a satisfactory experience with a mix of pros and cons.