Best Western Alkapuri, Vadodara

Great location

The rooms could do with a makeover

Location is great.

No Smart TV in Room. No Gymnasium.

Positives: Location. Staff. Breakfast. Received a room upgrade.

Room for improvement: Possible presence of birds in the false ceiling who would randomly do a run around just about the time one was falling asleep. Bad drainage in the shower. Toilet seat was not fixed properly.

Location is the only thing that was good about the place.

The guy at reception for early check in or lay check out (the same guy) is totally incompetent. Doesn’t understand the Indian passport holder = person is Indian, passport trumps aadhar card as ID proof. During check in, as it is required I paid the entire amount but despite taking no additional services from this pathetic place, this guys said my outstanding was some 4300 inr !!! Best western nahi, this is Waste Bestern. Washroom ki condition is even more pathetic, and beds with sharp edges that cut you every time you get off the bed.

Toiletries were not there except a soap - no dental or shaving kits

Sealed window Opened on request

Very clean and in a very good location. Price was very reasonable

Very bad room without windows

Room without windows

Location was very good. Breakfast is good

Noise in the AC and its performance Waiting time for elevator is little more

Clean reasonable

Choice of food

Central Location, easy access

Small room size, small bathroom size

Good location and good stay. I liked it overall. Been there for 5 days and did not find any issue. I can highly rely on this one to stay again.

Nothing

The facilities and cleanliness were not very good. The staff were only friendly in part – overall, you don’t feel welcome as a light-skinned guest. After eating at the hotel, I suffered a severe food poisoning and had to leave earlier than planned. The hotel refused to refund the remaining nights and was not helpful at all. Very disappointing experience.

Breakfast was good.

Price

Bathroom was stinking

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There are various best things of this hotel First best thing is the location, Second best thing is the cleanliness, Third best thing is the room size and facilities Fourth the staff excellent Still lot more.........

There is nothing as such which i would say i did not like

Breakfast was ok compared to the tariff. The location of the hotel is centralised, easily accessible to airport, railway station, restaurants.

Size of the room is small

Location and staff are very helpful

The restaurant has limited menu options and drinks options and the lifts need to be serviced

Helpful staff, location, breakfast

Room cleanliness, view from room, damaged furniture in room, they couldn't provide 2 room keys!

From check-in to check-out, the hotel staff provided exceptional service. They were courteous, efficient, and always available to assist with any request. Their warm hospitality made my stay even more special.

This hotel is average. Maintenance and cleanliness is below average. The front desk staff who checked us in was not very helpful. The breakfast was Luke warm and with limited choices.

Well situated, friendly staff,

Food was bad. Picked up stomach bug. Very bad WiFi, cutting off all the time missed important calls.

Perfect location for my needs . The staff are helpful

Rooms need a makeover

No breakfast

At least give us tea

No central air .

Cleanliness, Food taste

Staff response, especially at the time of check out. The person was very slow and did not talk properly.

Disappointed, terrible decision to select this hotel. The room had water leak continuously around toilet bowl so it was difficult to use toilet. No hot water in bathroom either in sink or shower. Room was not cleaned. Dust was around main door and every corner. Sink faucet was broken. Not enough bath towels and none hand towels. Next day we end up changing room which was little better. Based on our experience we made a decision not to stay at Best Western any where in the world. It’s shameful that American branded hotel has this kind of condition.

Dirty and Noisy

the room was not cleaned, toilet door was left open that made the room smelled. Light swiches were broken and handing. Curtain was half open and stuck.

Location was excellent.

Very small room

The location is fabulous. Right in the centre of town close to all the shops etc.

Good location

Not enough bath sippy, warn out bath towels, no wash cloth etc.

Rooms are very small and cleanliness should be more and there is no window looks very clumsy

Clean lovely room. Can't fault the staff. Very welcoming.

Shower was tepid

Thank you all , great services, need to take care for maintenance what to do , find following like bathroom , refrigerator hot water jug safe locker lift, entrance sliding door,

Good location, clean, humble staff

Hotel has no proffesional good restraurant

location

only stayed 12 hours so no time to assess properly. Breakfast choice limited.

easy acess to main shopping and restaurants

not customer frendly at all.

food was ok

washroom cleaning

Very good location

The room windows were all blocked, leading to claustrophobia. The rooms were dark, no natural light or ventilation

Food and facilities were not up to the mark.

No window for light coming in.

Nothing to like about this hotel

They provided used towels, no hot water to shower despite the winter season and very high tarriff... It's open cheating

Very good location

All hotel team members are awesome

It had universal socket to charge phones and laptops.

Lift very slow, other lift not in operation, poor conditioned bathrooms, rooms are too small, broken furniture’s .. etc

Nothing

Broken crockery, dirty thermos for serving coffee, dingy room, 10 story building with two elevators with a capacity of max 04 people!!

Location is great.

Not so clean room. Staff seem unhappy working there.

Property didn’t maintained It’s not standard of Best Western

The location of the hotel, restaurant, room service, cleanliness of the room and bathrooms are superb

Nothing specific

location

Bathroom was not well maintained, with hand shower falling off and faucet having very high pressure and the air frehsner was very pungent. had headache as i entered the room. Breakfast spread could have been better

Just normal Nothing special about the facility

Breakfast was good with a wide verity of both Indian and Western overall the stay was GOOD

Rooms to could with a upgrade and better maintance

access to all amenities and good staff support

Breakfast was good. Location is good

TV was not working. Bathroom door didn't lock

Location

There were cockroaches in the room. Well paper was coming out.

Location is great, closer to Baroda Junction Station, Laxmi Vilas Palace. good shopping options nearby, also restaurents & street food available around

Hotel board not easily seen from main road. Car can go upto hotel doorstep but not easy to find when going for first time.

Location and Price. Excellent Location Economical Good Facilities in Room

Seemed OK. No major issue

Average

Please work on cleanliness and staff to be trained.