Holiday Inn Express & Suites - Ciudad Obregon by IHG vs Similar Hotels

Spacious suites with comfortable beds.

Criticism about uncomfortable beds and outdated rooms.

Some rooms had maintenance issues and outdated amenities, but comfort was occasionally noted.

Mixed feelings noted; some rooms are old and poorly designed but others were satisfactory.

Clean and safe property with friendly employees.

Some reviews mentioned unclean rooms and old towels.

Multiple reviews indicated issues with cleanliness, specifically mentioning dirty bathrooms and unkept rooms.

Guests mentioned cleanliness positively, but some noted issues such as bad odors and aging facilities.

Well-located hotel that provides convenient access.

Highly praised for its central location.

Consistently highlighted as a positive aspect, with many reviews noting a convenient location.

Location is generally praised, though some consider certain aspects to be inconvenient.

Exceptional attention from staff, especially Ariz, who ensures guest satisfaction.

Staff were generally polite and helpful, despite some negative experiences.

Staff received positive remarks for their attentiveness and friendliness despite one negative review.

Staff received positive remarks for their attention and friendliness, despite some complaints about the front desk.

Delicious breakfast; restaurant staff is outstanding.

Breakfast options were well-liked.

Breakfast received high praise throughout the reviews, indicating a strong positive sentiment.

Some guests found the breakfast options limited; however, restaurant service was praised.

Facilities are well-maintained, including a good breakfast offering.

Facilities like the pool were well-received, but some issues reported.

Mixed feedback about hotel facilities, with some amenities needing maintenance.

Basic amenities provided, though breakfast selection was deemed poor.

Good value considering the quality of service and amenities.

Considered decent value but some guests noted higher prices.

General sentiment suggests reasonable value based on location and service, tempered by room conditions.

Value perceived as fair but could be better based on room conditions.