Katerina Palace 1877

The hotel has a lot of character and was clean and well maintained.

N/A

Lo que más me gustó fueron las tres jóvenes que ayudan en el desayuno, atentas a lo que necesites y muy agradables. La habitación limpia y cómoda. Se agradecía que pusieran unas horas la calefacción, porque por la tarde noche baja mucho la temperatura. El único inconveniente que vi fue el acceso a los enchufes eléctricos. Lo recomiendo.

Çalışanları güler yüzlü ve yardımsever. Kahvaltı başarılı. Konum şehre yakın.

понравилось все , конечно там Армянского ничего не осталось, но воздух и река это 1000

Le charme de l'hôtel: ouf Personnel adorable Rapport qualité prix

Pas assez de prise, sdb vieillotte

Petit dej typique et très varié. Endroit très « romantique » et la propreté

Le service professionnel mais sans la chaleur attendue (sauf pour le service dans le jardin, nickel et aux petits soins). Et la salle de bains un peu étroite

Personel gayet ilgili, kahvaltıda yeterli ve güzel, ancak odada buzdolabının olmaması eksiklik. Yine her gün temizlik yapılması gerektiğini düşünüyorum. Onun dışında konumu çok güzel.

The very very friendly staff. 12 of 10 points🙂 & the wonderful interior design.

It is a unique style of hotel in Turkey, and the style is pulled through the entire hotel. Good bed, sofa and bathroom. Room was comfortable and clean. It is located with a litle path next to the river that leads directly to the tourist center of Kars. Parking is part of the hotel. Taxi to the airport is less than €10.

The main issue is not the hotel's own fault, but the river smells foul. We kept the window closed during the night because of it.

Otel ilk başta şehir merkezine uzak gibi gözüküyor ama merkezi. Çalışanlarlar güler yüzlü. Özellikle Melisa Hanıma teşekkür ederiz bizi her seferinde sabırla dinledi anlattı ve tarif etti.😊

We were very satisfied with our stay at this accomodation! Clean and cozy rooms, friendly staff, delicious breakfasts. Excellent location calm and quite location. We recommend it!

Konforlu ve huzurlu bir ortam

Güler yüzlü hizmet için teşekkür ederim. Tekrar Kars a gelecek olursam, kesinlikle tekrar burada kalırım.

Konum bakımından çok iyi. Kendi yatağımda gibi uyudum. Çalışanlar güleryüzlü ve çok tatlıydı. Teşekkür ederiz hepsine

Beautiful hotel in an old Russian palace. My room at the back was very quiet. The internet is slow (and the roads are very bad) but you cannot blame the hotel for that.

The hotel was charmingly excentric and very turn of the century Russian - the furniture was elaborate and painted gold

When I arrived in the evening they had no record of my booking and were trying to charge me again. Its a little remote being set behind the castle/fortress and with no where to walk to

The building was beautiful with flamboyant decor. Slightly quirky which we love! The staff were so helpful and friendly. The location just under the castle was absolutely amazing! Close enough to walk into town. The breakfast was really tasty with an amazing selection - lots of traditional Turkish food to choose from. Toiletries were provided. Such a lovely place to sit outside by the river and have a drink. In the evening there was a brazier and some musicians playing traditional music. Just beautiful!

The WiFi wasn't great.

Calisanlar cok guleryuzlu hizmet ilgi alaka olaganüstü idi,gidecek olanlara israrla tavsiye ederiz

Otel, nehir kenarında. Akşamları bahçesinde ateş yakıp canlı müzik yapıyorlar. Çok keyifli, biz çok memnun kaldık. Butik otel olduğu için restoranı yok; kahvaltı dışında yalnızca içecek servisi yapılıyor ama her yer çok yakın.

Temizlik biraz detaylı yapılmalı, pencere kenarları ve komodinlerde toz vardı.

Personel guler yuzlu, otel temiz ve konforluydu. Her sey harikaydi

Superrrr

Katerina sarayı definitely exceeds expectations. I highly recommend it to anyone looking for a memorable stay in the beautiful city of Kars. An iconic hotel thoughtfully decorated A perfect balance of comfort and hospitality! All of the staff went above and beyond to make me feel welcome and at home. I don’t remember the name of each one of them but they were all professional and nice always ready to help and assist. Miss Melisa, Ebru and Mr Erhan were extremely helpful with everything! Oh not to forget the breakfast was so delicious! What truly sets Katerina Sarayi apart for me is Niko (the cat) and the outstanding service! I may have repeatedly emphasized on the service and hospitality but having stayed in many different hotels around the world I’ve never came across such a beautiful team! Looking forward to go back! Heartfelt Thank you to everyone!

HER DEFASINDA KEYİFLE KALDIĞIM YER

The hotel is small, beautiful and quite historical. The location is great. The area needs attention and support. Even though it is winter, there is a sewage smell coming from the river.

Shower in first room didn't work, moved to another room.

Everything. It’s a boutique hotel with great service. We stayed here for 5 nights and the whole staff made the experience amazing and memorable. They have special nights with entertainment which came as a nice suprise. The breakfast consists of the best local specialties. We had amazing talks at the bonfire, they helped us out with reservations, great tips and also warned us about the weather conditions. Very very helpful. Also the hotel is located in an historical building and the decor adds a layer too. A special thanks to Melisa and the hotel cat Niko.

Everything was great.

Mükemmel ötesi

Kesinlikle memnun kaldım. Eşimle beraber gittim ve ileride bir daha gideceğim bir yer. Hizmet kalitesi çok iyi. Otelin içi ayrı dışı ayrı güzel. Herkese şiddetle tavsiye ediyorum

This beautifully restored 1879 villa is , as another review mentioned, as much an experience as accommodation. Ostentatiously decorated with soft classical music in the background. Thought I was in Versailles. There’s an outdoor garden next to the river where a fire usually burns and drinks are served. Great facilities, service and breakfast.

Öncelikle en önemlisi çalışan personeller çok güleryüzlü ve ilgiliydi . Her konuda yardımcı olup çok özenli davrandılar. Hepsine çok teşekkür ediyorum. Odalar gerçekten saray odası gibi çok güzel ve temizdi. Nevresimlerin temizliği mis deterjan kokusundan bile belli oluyordu. İhtiyacınız olacabilecek her şey odalarda mevcuttu ayrıca.Kahvaltısı ayrıca çok lezzetli ve çok fazla çeşitliydi. Otelin bahçesi ve çevresi çok keyifliydi. Konum olarak da çok güzel bir yerdeydi. Çok keyif aldım. Tereddütsüz tercih edilir.

Mükemmel bir otel

It was a fantastic experience as much as a hotel. Varied local breakfast, hot wine by the river under the trees. A fabulous oppulent hotel. The kind staff organised a driver to take us to Ani for a fair price.

Çok güzel bir bina. Personel saygılı, düzgün insanlar. Tavsiye ederim.

Otel çalışanları ve yönetimi çok iyi karşılama yaptılar. Otel güzel ve konum olarak da görülecek yerlere yakın.

Tarihi havayı otelde alıyorsun. Hizmet üst düzey hiç bilmediğimiz şehirde yaptığımız konaklamadan ve hizmetten memnun kaldık. Odada herşey dahil otellerde bile düşünülmeyen bir çok şey düşünülmüş.

It is a nice hotel, located in a beautiful historical building. The room was clean, staff attentive. Breakfast was quite pleasant too. The hotel is located in a lovely garden, car parking available nearby. Overall I recommend staying here.

It is somewhat expensive for what it offers, most people at the reception struggle with their English.

beautiful historic old russian hotel on the edge of town eay walking to fort and nearby cafes and resturants afternoon tea very nice next to the river relaxing and peaceful away from the bustle of kars staff nice

Çok çok memnun kaldım. Rezervasyon yaparken havalimanından transferle ilgili yazmıştım. Hemen geri aradılar. Ani ve Çıldır için de ulaşım desteği verdiler, beraber çalıştıkları taksi var ve çok yardımcı oldu Ulaş bey. Otelde Sultan Hanım ve Melisa Hanım da çok yardımcılardı ve ismini öğrenemediğim kişiler de çok saygılı ve yardımcılardı kahvaltı servisinde. Otelin yeri çok güzel, merkezi, çayın hemen yanında ve su sesini duymak çok güzel (gerçi pencereyi kapatınca çok duyulmuyor). Kahvaltı da oldukça iyiydi, çok çeşit vardı ve herşey çok güzeldi. Genel olarak çok tavsiye ederim. Eylül başında seyahat ettik ve kışın yeniden gelmek isterim.

A House with history, situated quietly between River and Castle but within easy walking distance from the City. Very welcoming staff, a highlight of our holiday in Türkiye.

Ground floor rooms open to the Hotel Garden with seating, so from dusk one has to keep blinds closed.

Kahvaltı ve derenin kokusu dışında sıkıntılı durum yoktu. Kahvaltıda sunulanların hepsi 2. sınıf ticari marketlerde satılan ürünlerdi. Yansıtılan otel kalitesine uygun gıda çeşitleri değildi ve kete dışında geleneksel hiç bir yöre gıdası sunulmadı. Lezzet yoktu ve ürün kalitesi çok zayıftı.

The view was perfect. The bellboy was very helpful. We liked the way they named the rooms.

We did not like the receptionists. They did not really care about our inquiries or the issues we raised.

Yaşadığım deneyim çok güzeldi. Gerek ortamı gerek Persolen olsun çok güzeldi. Persolen çok ilgili nazikti. Odaların temizliği güzeldi

It was a very special and relaxed stay. I spent 3 nights and I loved the location (near to main sights but secluded by the river); I had great quality of sleep; Breakfast was overall good as well; I liked the garden and the tea / coffee there during the day and the bonfire at night. The staff was wonderful and very caring.

Few things to consider: -very weak WiFi (if I had to work- it would not be possible) -breakfast can be very simple or more lavish depending on how many guests they have and whether it’s a plate or a buffet.

Excellent quiet location near the nice city center and below the castle

The sewage smell of the river was the only downside …. The rest was top

It was an accommodation where we experienced Kars province completely. From the moment we entered the hotel, everything was like a fairy tale. Our room was very clean and comfortable. The view was so beautiful that we watched it for hours. Our walk in the historical places around the hotel was very nice. In the evening, you can spend hours by the fire in the gardens by the river. The employees were very helpful and our conversations were very entertaining. I can't find words to say about breakfast, I will miss it so much. Her şey için çok teşekkür ederiz!

Very welcoming staff, very clean, very quiet very comfortable beds, huge breakfast, parking just in front of the door.

Nothing.

Breakfast was very good! The staff were friendly, helpful and always in a good demeanour. Sembra, Akif and Maskat were just 3 of the many staff who made us feel very welcome. The location is gorgeous. We were there in late October and the grounds were covered in red, gold and brown autumn leaves with a creek nearby. We enjoyed this view while sipping tea and keeping warm next to the brassiers burning with wood.

Mükemmel bir otel. Servis, personel, kahvaltı, oda hepsi çok güzel. This hotel is the best services and clean room, wonderful breakfast and view, near city side.

Gerçekten harika bir oteldir. İlk girişten çıkış zaman'a kadar mükemmel hizmetleri ve kahvaltı da harikadır. Saray gibi.

Our stay here was an absolutely wonderful experience. We were very late checking in and this was no problem whatever. In fact, they took their own initiative and ordered a taxi for us from the station. When we got there, they contacted a local restaurant that was actually closed and persuaded them to cook a wonderful meal for us. They got us a taxi there and the food was ready when we arrived. The taxi waited for us and dropped us back to the hotel 20 minutes later. They also arranged a taxi for us for the following day to take us from Kars to the border, crossing into Georgia at Sarpi. They honestly could not have done more or been more obliging. The breakfast was absolutely incredible and the hotel itself is truly beautiful. I could not recommend this hotel more highly, and I am very grateful to Mustafa, to Ibrahim and all the staff that made our stay so special. If I am ever back in Kars, this is the only place I would stay.

Nothing, it was all perfect.

historical building; staff was helpful, kind.

na

Location

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Kars'ın merkezine yakın çok güzel bir yer olan Hotel Katerina Sarayı'nda çok güzel üç gün geçirdim. Otel çok rahat ve temiz, otelin önünde güzel bir çay bahçesi var. Personel çok cana yakın ve yardımsever. Kars'a tekrar gidersem kesinlikle yine Otel Katerina Sarayı'nda kalacağım sadece tavsiye edebilirim. (Almanım, lütfen Türkçemi mazur görün.)

Excellent staff and facilities but poor Wi-Fi/broadband.

Poor wifi

Good location close to historic centre of the city. Pleasant garden. Friendly staff. Parking place.

Quite small rooms, a bit oldish style, without refrigerator. Garden terrace has bad smell from river.

Tum çalışanlar cok kibar ve ilgili idi.cok memnun kaldık. Otel konum ve konfor olarak da cok güzeldi.tekrar görüşmek dileğiyle..

Beautiful location, very wellcoming reception. They treated my motorcycle as a guest! Very good breakfast!

Nothing

We were treated as honored guests at this beautiful hotel. Situated less then 10 minutes walk from the centre of Kars, Katerina Sarayi is bordered on one side by a lovely garden next to the rushing Kars Stream, and a steep, rocky rise to Kars Castle at the back. This is fairy tale accommodation, with beautiful rooms, excellent breakfast and royal attentivenes /courtesy from management and staff. Drinks - hot and cold - were always available in the garden and the lobby is warm and cosy, despite the formal antique decor. The resident cat adds extra atmosphere. The only negative aspect was communication before arrival. I tried messages through Wotif and the 2 email addresses on the hotel website, which bounced, so I could not confirm the booking, payment details or make transport reservations. There is not much English spoken, so it was also too difficult by phone. It all worked out however, and we had a wonderful stay - thank you!

Superb

The staff was very friendly, accommodating, and so helpful. The hotel is in a lovely location, overlooking a river. I really liked my room and found the bed to be very comfortable. It was a fantastic stay!

Perfect… the facilities, staff. and attention to detail is second to none. without a doubt the best place I have stayed in a long time. look no further. you can thank me later.

I could not find anything to complain about or suggest it could have been done differently. this hotel has a wonderful feel to it and the manager is superb.

the Hotel Katerina Sarayi was beyond delightful! everything was magical-from the views, the atmosphere, to the delicious breakfast and the incredible service provided by the staff. Truly felt cared for and felt like all issues that arisen were solved-from providing a rental car and helping us find good transportation options to help us along our journey. 100% looking forward to going back!

nothing.

Otel eski ve bakımsız. Odaya yerleşmeden yatağı kontrol ettiğimde nevresimlerin değişmediğini sadece düzeltildiğini fark ettim. Yorganı kaldırdığımda çarşafın üzerinde saç ve kıllar vardı. Otelden nevresim değişikliği istedim. Değiştik dendi fakat çarşaftaki saçlar ve kıllar hala duruyordu. Sonunda bizim yanımızda değişmelerini istedim . Değiştiler ve yeni serdikleri öarşaf yırtıktı. Kahvaltı vasat. Banyo bakımsız. Sadece otel konumu güzel

Gayet temiz ve rahat. Personal çok ilgili. Çok memnun kaldık.

Otelin ambiansı çok güzeldi gerek odalar gerek bahçesi . kahvaltıdan sonra bahçede bir kahve içmenizi tavsiye ederim. Sadece gece belli bir saatten sonra çok soğuk oluyor . Onun dışında her şey harika . Başta her aşamada ilgilendiği için ahmet beye çok teşekkür ederiz ve beraberinde tüm çalışanlara. Keyifli bir şekilde ayrıldık.

The staff are so helpful and friendly. Gave great suggestions for my travel and organised the travel. At my stay there were traditional musical performers near the hotel. Wish I stayed there longer.

An excellent location with an ammusing history behind the building itself. Very helpful and friendly staff. Comfortable room and nice breakfast!

good location, decorated room

none

incredible service provided from the first moment till our departure by staff, most notably Ahmet who was very responsive to our needs, warm, kind and spoke good English, probidades great recommendations for restaurants and places to visit. amazing hospitality from the rest of the staff especially at breakfast! the room is full of charm, well stocked and very clean. great shower and impeccably clean bathroom. you cannot chose a better location in Kars, right by the river. the history of the building that has been lovingly restored adds to the hotel’s charm. 10 stars!

Outstanding facilities in historic building. Amazing view and sounds of the river. The staff and Ahmet were professional and generous to us and enabled a late check out which gave us some extra time to explore the city. Would not hesitate to stay here.

great hotel in a very quiet place near the mountains and the river in a Russian empire-built building, the rooms are very modern though, reception is very welcoming!

This hotel needed renevew

the building is stunningly restored. the area is tranquil, around the corner from the main sights but private feeling. rooms were clean, private and comfortable. beds were comfy. Ahmet at reception went absolutely above and beyond to assist with our stay, including assisting with transport options when information was hard to find. I’d stay here when in Kars every time.

nothing for us!

The hospitality of the hotel was impressive. They sent a taxi to pick us up, when the bus dropped us 73 km from Kars. The room was very comfortable and the staff went out of the way to make sure we had a wonderful stay. The location of the hotel is excellent; on one side the Kars castle and on the other the Kars river. The dining hall is richly furnished. It is pleasant to sit on the lawn and drink coffee. The star of the hotel is Ahmet at the reception. He speaks very good English and is most helpful and friendly. We enjoyed talking with him and learning about Kars and Ani. The taxi attached to the hotel was very useful for 3 days in picking us up from a remote place, exploring Ani and Mt. Ararat and finally dropping us off at the airport. Overall, this hotel was one of the best we have stayed in in Turkey.

This hotel is perfect.

The building is charming. The staff is very helpful, particularly Mr. Ahmet who speaks very good English and is quite knowledgeable and very professional. The rooms are comfortable The breakfast is great.

The location is excellent: right at the historical center of Kars, but because it is behind the castle, it is isolated from much of the hustle and bustle. The staff bends over backwards to help. Historical building is amazing!

Bathrooms were a bit tiny.

style and breakfast, cleanliness

Staff was great

located in wonderful area, very kind people, upon entering the hotel we found very nice and supportive reception “AHMET” who help us a lot and shared outstanding advices that’s why we extent our stay in this wonderful hotel for one more night , hereby i would like to appreciate all kind supports and hospitality of Ahmet during out stay, I will recommend this hotel to my friends who are looking to experience peaceful, kind people, sightseeing, world heritage

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