City Express by Marriott Ciudad De México La Raza vs Similar Hotels

Standard quality for this hotel tier.

Rooms are frequently noted as spacious with comfortable beds, but there are recurring complaints about noise from the road, thin windows, outdated furniture, shower design that wets the bathroom, and occasional TV issues.

Room quality issues mentioned, primarily regarding air conditioning and ventilation.

While some rooms were comfortable, others had issues such as noise or low-quality bedding.

Negative review comments concerning cleanliness, including hair in food and old towels.

Multiple reviews describe the hotel as clean ('limpio', 'clean') and well maintained, with only occasional notes about worn furniture or minor cleanliness issues.

Commentary on cleanliness suggests some issues with room odors and humidity.

Several reviews mention issues like hair in the pillow and lack of cleanliness which negatively impacted the perception.

Everything is close, positively impacting location sentiment.

Consistently praised for proximity to the bus terminal and transport links; one review complained about promotional/location mismatch, but most guests value the location highly.

Frequent praise for the location being convenient and close to amenities.

Many guests praised the hotel's convenient location near public transport and local amenities.

Standard quality for this hotel tier.

Staff repeatedly described as friendly and helpful in several languages; one isolated report mentions a rude night receptionist, but overall service is a strong positive.

Mentioned as standard, though there were complaints about restaurant service.

Most reviews highlight the attentive and friendly service, which was appreciated by guests.

Negative experience mentioned, particularly hair found in food.

Breakfast is described positively in multiple reviews and the on-site restaurant is liked for quality and calm atmosphere, though limited opening hours are noted.

Food quality at breakfast received mixed reviews.

Guests enjoyed local food options nearby, but no specific hotel dining experiences were described.

Standard quality for this hotel tier.

Basic amenities are present and breakfast is available, but several guests report no air conditioning, poor TV/cable, and the restaurant closes early — limiting perceived amenities.

Amenities noted, but issues with missing air conditioning impacted satisfaction.

Some positive mentions but also notes on the lack of hairdryers and higher than preferred pillow heights.

Negative review indicates the hotel is not worth the money paid.

Many guests highlight low price and excellent price-to-quality ratio; repeatedly described as a good budget option and recommended for those prioritizing cost and convenience.

Comments suggest a fair price-to-quality ratio despite some complaints.

Most guests felt the hotel was a good value given the prices compared to location and service.