The Oasis by Don Carlos Resort

We arrived at The Oasis Don Carlos in April 23 (It wouldnt let me enter the actual date for the review as over a year ago) for a big Birthday on a B&B board basis. We had the most incredible time with a room upgrade and wonderful hospitality throughout our short stay. We stayed in the Oasis Spa side which at the time was the newly built sperate block to the main hotel. I know that the older part of the complex has had a significant upgrade since our stay. (I couldnt leave a review as the hotel was closed for some months) We found the whole hotel complex to be exceptionally well kept, the tropical gardens are stunning full of frogs, butterflies and birds. There are several shops inside the complex and many relaxation areas. The breakfast was amazing, such a wide range of choice in both cooked and continential options with wonderful views out across the tropical gardens to the sea. The beach front is wonderful and the beach club area around the pool maintained well. The Oasis reception staff we met were so friendly and helpful, nothing was ever too much trouble, they helped with translation, restaurant recommendations for evenings, taxi booking and general knowledge. A special mention to Andrea Rizzi and also Daniella Davis, Fran Merchant Liya. . We simply couldn't fault our stay with huge thanks to the wonderful staff who helped make it truly special :)

The complex is very good but do not go for the suite with it's own pool at 1,100euro per night. It's constanly in the shade, the pool is freezing and the metal fixings are rusty. The suite is tired but clean. Has a cd player! If you are a meat eater the restaurant is OK if you are a vegitarian forget it. Instead of enjoying the luxuries of our suite and private pool we spent out time at the hotel pool and beach which was good. The madness is that when we went to pay and informed them of our disappointed they agreed with us and said they were closing the wing for 12 months to repurpose the space for something more appropriate. No discount offered. I probabaly had the best facial ever at the wellness center which would get 5 stars.

This resort is five-star excellence! Everything from service to amenities was top notch, and the suites were amazing. Highly recommend for a luxurious stay in Marbella.

Review for Oasis Marbella: ⭐⭐⭐⭐⭐ Our stay at Oasis Marbella was simply outstanding! The service was top-notch, the staff extremely attentive and helpful. The rooms were not only beautiful but also impeccably maintained, with plenty of towels and thoughtful touches that enhanced our stay. The most remarkable part was the wonderful surprise awaiting us in our room: a birthday cake with a candle, a bottle of champagne, and even a spa treatment voucher. The hotel even noticed it was my birthday without me mentioning it! Oasis Marbella exceeded our expectations and provided us with an unforgettable stay. We give it a well-deserved 5 stars and look forward to our next visit. Many thanks to the entire team for this wonderful experience!

Had a great experience all around, the spa is great

What a great hotel, the spa is absolutely fantastic, the Oasis rooms were superb, quiet air con and well fitted out. The main hotel is a little tired but they are about to close for a full refurbishment. Gardens are lovely, beach as expected in Marbella. Enjoyed a five night stat 🏖️🏖️🏖️🏖️🏖️🏖️🏖️

Fabulous holiday, total relax! Everything perfect! I really enjoyed my stay, together with my boyfriend Also thanks to a very friendly staff, and in particular to Andrea, Fran, Liya, Sam and Patri. Hope to come back soon

La pire nuit d’hôtel de tout notre séjour en Andalousie. Arrivés en fin de journée, impossible de profiter des installations (piscines, spa, beach club) de l’hôtel qui ferment tôt - on nous a communiqué des horaires, qui plus est, étaient faux. Et réouverture seulement en fin de matinée après l’heure du check-out, donc si vous venez que pour une nuitée, cet hôtel n’est pas du tout l’idéal. Et sinon, une NUIT HORRIBLE au niveau nuisance. Les portent de chambre ne sont pas isolées. Nous avons été réveillés par le claquement des portes voisines TOUTE la nuit. Des gens qui criaient (disputes) dans les couloirs. Des voisins au dessus qui déplaçaient des meubles au milieu de la nuit à plusieurs reprises. Une nuit cauchemardesque. Au check-out, on a rendu les cartes des chambres et on nous a juste dit que tout est en ordre et bonne journée. Aucune question de savoir si notre « séjour » c’était bien passé. Concernant le prix, nous avons pris une offre avec un supplément de 202.- pour la demi-pension (hors boissons) qui est donc juste le dîner. Le choc lorsqu’au restaurant, le menu de la demi-pension était de 55.-/personne !!! Nous avons donc payé 100.- de plus dans le vide ! Par dessus, nous avons dû faire valoir notre offre à la réception de l’hôtel en arrivant qui n’avait rien mentionné lors du check-in ni expliqué à quoi cela consistait et encore une fois au restaurant qui ne savait pas non plus qu’on avait une demi-pension. Une usine impersonnelle.

Fantastisk ophold med beachclub, spa og pool - personalet er de venligste vi endnu har mødt i Marbella. Kæmpe anbefaling

One of the best stays I’ve ever experienced. The rooms and food are sensational and I would highly suggest this stay to anyone who wants a beautiful reset by the beach or pool.

We had a fabulous stay at the Oasis Spa for the week. Beautiful facilities, fantastic service, delicious 24-hr snacks and breakfast. The oasis spa pools were soothing and relaxing. We will be back to visit. Gracias Oasis staff.

Didn't meet expectations of photos. Staf was nice but I won't be staying here again

It was so pleasant stay . Daniela helped us a lot she explained everything in detail. She answered on all our questions Thank you .

From all point of wiew was great ! Top offer, room, service, we got a trouble with our car. battery and with reception and taxi driver we fixed it fast!

nice stay, oasis part very peaceful

Had brilliant time from arrival to departure. Staff is great abf after every need. Will for sure go back soon.

L’hôtel a 10 ans, et pour autant il paraît tout neuf. Il est très bien entretenu, les équipements sont à la hauteur de la description. Je dirais même que les photos ne rendent pas justice aux prestations. La suite était magnifique, très confortable, et la terrasse avec la vue imprenable sur la mer et la montagne. Le personnel était aux petits soins notamment Andrea et Daniela, qui ont été mes agents secrets pour l’anniversaire surprise de mon mari. Je les remercie chaleureusement!! Petit bémol: le restaurant de l’hôtel, le Bahia, ne nous a pas séduit et la literie était un peu ferme à notre goût. Autrement, le spa, la piscine et son restaurant Pool&Loop (délicieux, on s’est régalé!!), les jardins et l’accès direct à la plage sont un vrai plus pour cet hôtel. Petit déjeuner jusqu’à 11h30, ça c’est génial!! En buffet ET à la carte sans supplément. Nous avons vraiment retrouver le côté spa Wellness recherché pendant notre séjour. Nous recommandons vivement cet établissement et nous reviendrons avec plaisir.

The newer part of the hotel was beautiful. The spa, amenities, and breakfast was very enjoyable.

It was the best stayed out there everything was beautiful clean and great

Staff were incredible - nothing too much trouble. Sellers on beach area were a bit too much

Hotellet var absolut ikke et 5-stjernet hotel og specielt var restauranterne meget dårlige. Vi droppede vores halvpension efter to dage og besøgte restauranter i byen de resterenede dage.

Beautiful property. Clean and spacious room.

Absolutely amazing, staff make you feel like royalty

Great service. Lovely rooms.

Excellent hotel!

A great place with comfortable solutions. A dedicated wellness and spa inside the Oasis structure separate from the main hotel with complementary breakfast in a quiet place. Really good service close to the beach. Internal gym and tennis courts. A nice beach club with plenty of space to rest and relax.

Wunderschön. Extrem freundliches und aufmerksames Personal. Sehr ruhig mit eigenem Frühstückbereich ( nicht gross aber sehr gute Qualität) und elegantem Spa. Riesiger Hotel Garten des Don Carlos. Super Tennis Angebot.

We visited Don Carlos out of season but still had a fantastic stay. The service provided was amazing and while quieter there were still a few activities to keep us entertained (painting, tennis, DJ). The food was excellent throughout (especially the breakfast spread) and the service at the bars and restaurants was fantastic. We would definitely return and stay again.

Lovely resort with great staff - all very helpful - Would have expected more in the room for a 5star ( single shower for example and not one over the bath )

Fantastic brand new hotel with excellent rooms and a quiet tranquil atmosphere. The Suite was great and had a lot of space - high standard of finish and comfortable. Pool and facilities excellent, can't wait to come back again.

The staff at the hotel were great and very attentive. Also the rooms were big and very nice. I would definitely stay here again.

Really friendly staff Very helpfull Spa was very Nice

Nice gardens. Lack of staff. Food quality was low. Overall did not feel like a 5 star property.

Don't day you're an adults only hotel when you have to share the pool with the other hotel Don Carlos hotel where kids are allowed. When you stay in the Oasis you have the option between The separate breakfast is the Oasis or the Don Carlos breakfast....no need to have 2 breakfast options, there are enough healthy things in the Don Carlos one. The spa in the Oasis is really pricy..210 euro for an hour massage ! But nice hotel,clean rooms, friendly staff.

It was such a relaxing stay at the Oasis! The amenities were great and we truly enjoyed our spa treatments. We are at every restaurant and always had a great experience. The staff were so helpful with our questions and for guidance during our trip!

It was all more than perfect. Especially the staff they were the best!

This is an expensive, indeed very expensive place to stay (circa £400 per night). That said, the room was beautiful (though the online picture suggestive of the hotel being by the sea is misleading). The hotel gardens are quite superb and I have to observe that the staff, particularly those on reception, offered a truly first class service. BUT, when you've spent in the region on £1200 for 3 nights at a top class hotel on the basis of its online representations that it's "ADULTS ONLY", the one thing that you don't expect is, er, CHILDREN!!! The staff told me that they've received many complaints and that the company that operates the hotel knows about the problem. If you want time away without the scream etc of young children, DO NOT SPEND A FORTUNE AT THIS HOTEL.

The staff was very friendly and the resort was nice and clean. The lobby for the Oasis did not at all look like the picture displayed on Orbitz as it was small and you cannot see the ocean. The room was nice and modern and seemed larger than a lot of other rooms we stayed in when traveling through Spain. However, I paid over $700 per night for a mountain view room which overlooked the parking lot because it was holiday season. It was my fault in that I meant to book an ocean view room but must have hit the wrong button. However, it definitely was not worth that price. Marbella overall seemed to be very expensive which for me did not make sense as many other areas of Spain have nice beaches with reasonable pricing. The main pool at the Don Carlos was average. The beach club was very nice. The food was excellent at the restaurant but not a large menu. One night there were ballroom dancers performing and the gentleman at the table next to my husband and I began chatting with us but we ultimately got shsshed by one of the dancers waiting on the side. We were tucked in a corner and I didn't realize talking was frowned upon. It made me feel like I had done something wrong which put a damper on the experience. Overall we had a good time and spent most of it at the Nikki Beach pool party next door.

Excellent room space. Bed was extremely comfortable and the rooms where very clean , nice breakfast Marbella is 20 minutes by taxi there is no shuttle service The beach is sandy and beautiful , some of the oasis beach beds need new covers but there were plenty of towels to cover them overall very comfortable stay and I would definitely want to go again

The oasis is more updated and private. Service at oasis is excellent and spa is perfect must.

We really liked the gardens and beach club. It was NOT adults only despite being described as such! Only the spa is. So there was no adults only pool or quiet areas unless you wanted to sit inside a spa all day. The advertising is therefore misleading. The housekeeping service was very inconsistent. Tea, coffee etc replenished some days and not others, turn down service sometimes. Toiletries replaced sometimes.

Everything at the oasis hotel was great and lovely.

Perfect and relaxing. Hospitable staff, excellent room

We loved the hotel. The rooms were amazing, breakfast in the Oasis was fantastic and the staff were very helpful. We would recommend this hotel and we will be back!

An absolutely serene and beautiful hotel. Traveled with a friend (mainly to party!) but it was so nice to come back to the hotel and use the spa in the early evening, before going out again. The location is perfect for Nikki beach, and hotel has free parking which is useful. Spa is lovely - we didn't have time to have a treatment, but used the facilities every day. Ate at the pool bar upon arrival, nice food which was reasonably priced. Rooms are also very good quality, and balcony is very good size. All the staff were very friendly, helpful and knowledgeable. Would definitely recommend.

A gorgeous hotel with a beautiful spa. The rooms were amazing!

Beautiful rooms in a great resort and wonderful staff.

It was an amazing place and I will definitely return. We could not of been happier with the facilities and the staff. The braces were amazing and it felt like a true get away!!!

The Oasis was very good but it was not exclusive as advertised as facilities (pools etc) were shared with the main hotel. Only one restaurant was open at this time of the year.

We hae most amazing room and received total 5 star service throughout our stay. Alexia who works on reception was superb with her help and assistance both before our arrival and during our stay. We were there for our 25th wedding anniversary and Alexia ensured that it was a memorable experience. Would thoroughly recommend and we will definitely be back!!

Nice hotel but too expensive for what it is. Price/performance ratio is questionable.

Excellent hotel. Attentive and polite staff who ensured we were contented and all our needs met. The food was a little limited and requires more variety. Beautiful tropical gardens , it's a Hotel within a hotel. Absolutely, splendid will definitely return.

The greatest asset The Oasis has is it's staff. From first to last they were the best we have ever experienced. Nothing was to much for them. The hotel facilities were excellent and the food top of the range and beautifully cooked and presented. It was a fantastic short break and we will be back

This was the best holiday and hotel we have ever been to. The hotel was beyond our expectations. The room and view was amazing. All the staff are so friendly and everyone was so helpful. We loved the spa and breakfast. Thank you to everyone who worked at the hotel who made our holiday perfect. Can't wait to visit again.

The Oasis bears its name well. It really is an oasis of luxury and wellness. The room is large and well appointed. We also enjoyed the healthy and tasty treats of the breakfast. The spa is gorgeous. A special mention to the staff (Patricia, Gracia, Johanna and Alicia) who is exceptional. Our experience would have been even better if the Oasis guests could enjoy a private pool. Unfortunately the heated outdoor pool (not "adults only" ) shared with the Don Carlos hotel as well as the beach do not offer the same standing. The gardens though are wonderful and the pool area by the beach is pleasant with an area dedicated to Oasis guests.