LUXE In Venice - The Venice Residences

Easy access to shopping and food

Perfect location, very comfortable huge bed, clean room! I would give it a 5 stars but check out was a bit a hassle. Waited half hour to check out.

Internet was down for 1 day and it came back on the following day. Clean room but staff forgot to replenish the toilet paper. I had to purchase toilet tissue.

OMG! My stay in this place is Amazing!! It is very spacious! Clean, No smell at all which I like! the view!!! it is Incredible!!!! amenities in this place is awesome too! pool, gym sauna and my favorite! it is like 1.5 minutes away from the entrance of the The Venice Piazza!! the location is superb! i cant say less! I will come back and buy this place. oops! sorry rent it again.

It was great and great location for entertainment, food. There were laundry services in the mail or just outside but none in the unit. The view was really good from this unit. Wish I could have stayed longer. There was one issue that the sink had an order for a couple of days coming up from drain. I alerted management but it was gone so it was random.

Big rooms and has 2 bathrooms. The balcony has a direct view of the canal.

My fiancé, mother, and her husband had an amazing stay! Would definitely stay here again! Condo was clean, housekeeping took care of us during our stay, and the views of the city were memorable!! The sunrise and sunsets from the mountains and lake were beautiful! Everything you need is literally a short walk from the condo. Can’t wait to book again! Wyatt and Kevin

Overall our stay was good. Except the guard would constantly ask us for our tower & unit number just wanted to get a tattoo from that lady

Nice spacious room with beautiful view. Hot water could have been a little hotter for my liking and Refrigerator could have been at least 3/4 rather than micro. Otherwise a very nice and clean property in a beautiful area of Manila.

Lovely spacious room big bed v Great aircon netflix and services with woderful view of canal

Room is big and great view. The building we were in was right next to the Mall. It made it so convenience to shop and dine. The pool area was nice to hang out after a long day of exploring. The staff down stairs were all nice and welcoming. This place is reasonable for the price and having the Mall there made our stay pleasant.

Needs to upgrade inside the room. Water leaking and some outlets not working poor lightning in the bathroom

Reception staffs not directly looking after the rooms, rooms are manage by different people. Not readily contactable. Direction or location of property not easy to find, no signs. Location is fine, close to shops.

Shower area need to fix leaking water. Faucet leaking also. Poor lighting in the bathroom. Not enough supply.

Great stay would recommend to everyone

Check-in was painful. Trying to find the right entrance, staff didn't know I was checking in and had to call a manager. Waited for her to show up and bring me a key. The room was nice, the surrounding area had anything you would need. The Venice Mall is right next door, has a lot of shopping, food options, and a movie theater.

It was very central, it needs to be specified which tower is your room is.it says carusa tower but it was actually in tower Emanuel.

The unit smells like sewer because the sink did not properly drained. It smelled terrible the second day of our stay. Overall, we liked the unit but with this exception.

Love it! Would love to come back! Recommend it! Very nice owner and great communication

The location is accessible to everything. The condo property management staff are very kind.

Internet access was amazing.

Good place.

The room was huge, clean and surrounding areas are great!

The room was nice. Wasnt the best shape. i gave it 3 stars because of condition of room. The room had no chain lock for extra security. The chain lock was broken off. It had only one lock. It was kind of sketchy, so i kind didnt feel safe in that room. There was security in bottom of floor.. U cant expect much. The bonus are the grand canal shoppes located right beside of building.

Close to the Venice Shopping Mall

Outstanding view, great service

The neighborhood is great with lots of nearby shops and laundry.

Loved the view

The towels are threadbare and smells like it was not thoroughly washed. Even the pillows and bed linens doesn't smell fresh. The next morning the elevators and corridors smells like sewer. At the lobby they were masking the ill smell with overpowering air fresheners.

Rude staff , unprofessional front desk attendance and "host" The only thing good about this place was the view . I couldnt wait to leave .

Communication wise, its hard.

property was different than pictures and not that clean

Nice place

Well what can I say. Cons: smelly towels, smelly pillows, smelly bed, the room has a hot plate but no pots and pans to cook with, host was hard to communicate with and the elevator doesn’t have a/c. Pros: the place is clean and near a mall. Hard to recommend this place. 3/10

Jobert was very helpful, he answers our call everytime we need him. The cleaners was good in maintaining the room clean.

Although the shopping area nearby is convenient and the room caretaker is friendly, the room itself is very outdated and in need of a full refurbishment. The bathroom requires regrouting, as the corners appear dirty and black. The upper part of the backsplash in the kitchenette shows signs of rust and could use a fresh coat of paint. The balcony tiles are also loose, which could be a safety concern. Most concerning, however, is the presence of cockroaches that appear at night—this was very unpleasant and unhygienic. Because of these issues, particularly the cleanliness and pest problems, I unfortunately would not recommend staying here.

Great and helpful staff

It was a pleasant experience overall. I was assigned a host to assist me with the check-in process to my hotel room and Joebert has been very helpful and accomodating. Everybody who works in the hotel has been very friendly, nice, and helpful. The room was very wide and big with lots of space to move around and the view of the “Venice” canal was very nice, there was a great working air conditioner which you really need due to the heat and humidity in the Philippines. My only complaint was when I requested to make up my room, it seemed like it wasn’t thoroughly cleaned and the bed sheets were not changed. In addition I was only given few pieces of towels. Other than that, everything else was excellent, including the prompt attention I received when I requested a shuttle service to take me to the airport in the early morning.

Nice room, but the receptionist and the guards were unfriendly and rude. Also, the caretaker of the place was unpleasant to deal with $2000 peso deposit is a pain to deal with

Easy check in and out. Good location close to very nice mall

This is a condo, not a hotel or resort, but it was still nice.

Overall the property was great and clean but they could have done better with their kitchen utensils, silverwares and dining wares.

Fantastic location and our room overlooked the Venice canal and shopping district. Unit was nice looking inside however on our visit it showed deferred maintenance and wear and tear that made the experience less than 5-star. Clogged up kitchen sink, multiple broken hinges on cabinets, bathroom sink stopper stock in closed position and othrr minor flaws that encouraged us to cancel our return visit. Property manager was quick to respond and very kind. Photos were great and memories good overall. Glad we experienced it once.

Excellent huge bed very comfortable and great view from the balcony. Highly recommended for the price and location

The condo was clean and the bed was big. The location is excellent, it’s located adjacent to the Grand Canal Mall. There is every kind of food available in the mall (local Filipino restaurants, Italian, Vietnamese, Thai, European, and American) plus more all on the property. The best for us though was the “Venice Canal” recreation in the center of it all. The wife and I enjoyed the gondola ride on the canal. I don’t want to forget to give a special mention about the excellent service rendered by Miss Jennifer and her staff for arranging a personal driver, a couples massage, and just for being attentive to our requests. This will be our first choice for us in the future when spending time in the Manila area.

Loved that it was right next to Venice mall and only a 20 mins walk from BGC

Great location for shopping and dining. Lobby does not have great reception, but everyone is very accommodating. Really liked the view from the room. Will be considering rebooking when in the area.

Felt very safe being in another country. Hospitality is superb. Our view of the Venice canal was breathtaking. Will definitely book there again

Location is great. You can have coffee at Starbucks as early as 6 am before the Mall opens, which has Plenty of restaurants to choose from. The room is clean with a king sized bed, white Linens and comfy pillows. My room 17C has a great view of the Venice Grand canal. Bathroom is clean except for a little bit of mildew in the Bottom Corners of the shower. It not for that, Inc would have given them a perfect score. The attendants and cleaning staff are very nice and easy to communicate with.

Great location. Just a walking distance to thr mall and restaurants.

We had a wonderful stay. Highly recommended for a short term stay and shopping.

Clean , big space , nice shower and close to the Venice Mall .

The location was very close frim the airport. It was nice to get some rest after a 25 hr flught. The staff were very helpful.

Centrally located

This probably has roaches, Three roaches within an hour coming out of the bathroom I believe the drains.

The property’s location is right next to Venice Mall (which is incredibly convenient), SM Aura and Bonifacio High Street/Market Market are also very near. I would expect more luxuriousness from a “luxury residence,” but I think the price and location offset this. Also, very little time should be spent in the room, considering all of the great areas surrounding this hotel.

Great place lots of resturants walk to golf course

This was my first international trip and everything ran smoothly. The host was very nice and accommodating. There was an issue with my room and they changed my room. It's super convenient, and close to the Venice Mall that has shopping and food. The food is great and prices are good too as well. Great experience for my first of many trips.

Great neighborhood and good value for the stay

It was a great time staying here. The view was nice outside the balcony. The host is pretty nice and very accommodating. The only thing that we didn’t like was the smell of our sheets and as well as the towels. But other than that, I do recommend this place and will definitely book again. Thank you!

Good comfortable one night stay. Very friendly and accommodating host Jen/Joebert. They accommodate my last minute/urgent evacuation stay from their neighbouring tower. Thanks for saving me from another night of gross toilet issue.

One best thing in this facility is their walking distance to restaurant, malls and entertainment.

The place in great location, very clean and very comfortable.

Very accomodating…

Slow service.

Excellent location.

Great location. So close to the Venice mall and restaurants

Great ant friendly service

The apartment unit, overall, is very nice and spacious. The staff service is very good always keeping it clean. It could have been better if there is enough supply of basic guests needs such as toilet paper and paper towels. There was actually no paper towel provided, at least to keep the kitchen counters clean and surface dried. Also, just one hitch when we were initially taken up to the unit not per the reservation we paid for. Although it was resolved but just brought some aggravation on our part because we were expecting to immediately have a good place to relax after a long flight. We appreciate the staff facilitating to get the issue resolved.

Very nice accomidations. Close to everything.

Liked that is right by the mall.

Had to wait in Lobby for 15-20 minutes for agent to assist us to Unit. The shower head needed to be changed. Small Bath towels. I wouldn’t stay or recommend this property.

There was no hot water on the second day of our stay in both bathrooms. I believe someone entered our suites and turn off the electric water heater which are located under the sinks , I believe this is a common complaint from other guests not happy about that. Other than that, the view, the layout is exactly as described. Location is great close to everything..

Great location, very western feel. Our apartment had a few cockroaches that we killed. Other than that- it was great.

All good.

Walking distance to shopping mall and other service providers.

The property offered a view of Manilla and one of the Philippines super malls. It was easy to get groceries and access the mall or have cars pick you up. The staff at the Luxe were amazing everyone including the cleaning staff. The girls at the front desk were informative and super friendly. Josie was incredible and we can’t wait to come back. A big thank you to all the staff.

Good location, nice view from balcony. Very helpful staff.

Stayed with Luxe residences a few times. Always a top notch team. Property was perfect for a quiet stay.

This place is a solid 10 stars! Everything from location to the room itself was stellar. Hands down the nicest place I've ever stayed in the Philippines.

Very good

The ambiance is very nice and we love its location since malapit lang sa mall.

I would stop there anytime kind staff could not fault it definitely stop there agant thanks alot

The Hall way to the Room had a very Awkward smell

We will definitely book to this excellent property. The service was outstanding. We had a great time.

The unit is clean and is overlooking the Venice canal. The bed (2 doubles combined) is more than big for 2 people. It would work well with couple with small kids.

We enjoyed the place and the stay,the gondola view from the unit is spectacular.If there is only one thing that needs to improved is the wifi,the wifi only works at the living room til the 1st bedroom but in the kitchen and the master’s bedroom wifi signal is none at all and secondly to put a rag to the terrace entrance because the terrace is kinda wet from the leaking of the a/c vent in the terrace,tendency is when u step on those wet areas the floor from the inside unit will get dirty but won’t be a major concern coz housekeeping does the cleaning everyday.The host is very accomodating and helpful to any concerns,customer service is also great,definitely if i have another chance for holiday I will book this unit again.I would love to return and have a longer stay next time❤️❤️❤️

Everything was great no complaints

Walking distance to Venice mall. Facility has a nice pool and gym.

Close to grand canal mall. Difficult to get hold of the care taker for toilet paper and towels because the care taker has a Philippine phone number and no instruction of what to dial incase the renters has to call

Need to put add more ventilation and cooler to the lobby and upgrade their bath towels and WiFi connection

It was a wonderful place to stay very convenient and clean accessible to anyplace to go .

I thought it will have a view of new year fireworks. But unfortunately it's all buildings. Very unhappy for first time stay..

It’s close to the mall just walking distance.

I will come back and recommend this place , Joebert was so helpful

8/10

Amazing place to stay at for couples looking to go on romantic dates or shopping. I didn't like the one toilet paper roll only but you have a bidet to use to minimize the useage, just a small negative. Overall I enjoyed my stay and loved the views from my hotel room.

Beautiful room with extra large bed

The room is clean and spacious. We like the view of the property as well. The bathroom should have an anti-slip mat for safety. Also, our laundry did not deliver on time.

Nice place!