LUXE In Venice - The Venice Residences vs Similar Hotels

Rooms were described as spacious and comfortable, with good balconies and views.

The room had a lovely view.

Pleasant, spacious rooms with stylish furniture.

Some guests reported issues with odors, indicating room cleanliness could be improved.

The room was clean.

There was a cockroach in the new room we transferred, and smaller ones were seen as well.

Guests loved the proximity to shopping and entertainment options, highlighting the excellent location.

The location was very convenient — close to shops, restaurants, and easy access to public transportation.

The hotel is conveniently located next to a 7-11.

Guests appreciated the general responsiveness of staff, though some check-in issues were noted.

The check-in experience was frustrating due to a missed email, but overall the service was acceptable.

Overall, excellent service from the reception staff despite the issues.

No specific food or beverage comments; assumed general standards for this category.

Standard quality for this hotel tier.

No specific comments were made about food and beverage.

Amenities such as the pool and gym received positive mentions.

Standard quality for this hotel tier.

Basic toiletries like hair and body wash were missing.

Guests felt the price was reasonable given the location and room quality.

Standard quality for this hotel tier.

Room quality and service somewhat offset by cleanliness issues.