The Moment Hotel Yilan by Lakeshore vs Similar Hotels

Mixed: praised for traditional architecture and some spacious family rooms, but frequent complaints about small/old bathrooms, small deluxe rooms, thin walls and mosquitoes; no elevator in the older building affects convenience.

Some negative comments on noise and condition were outweighed by positive remarks on comfort.

Room problems noted (old TV, bathroom issues); room quality is somewhat below target.

Rooms are comfortable and spacious.

Mixed to negative: multiple reports of dust/mold under beds, presence of a rodent, a spider in the bathroom and general concerns about room cleanliness despite some guests noting clean equipment.

Several reviews mention issues like mold and heavy smoke smell, affecting the cleanliness experience.

Reviewers mention unpleasant odor in the animal area and issues with bathroom and slippers, indicating below-average cleanliness.

Guests noted the environment was clean and tidy.

Strong positive: many mentions of excellent location adjacent to the cultural park, very convenient for park visits and shows.

The hotel’s location is convenient and praised for its accessibility and surroundings.

Standard quality for this hotel tier.

Convenient parking outside the room adds value to the location.

Generally positive: several guests praised attentive and proactive staff who quickly handled issues; one notable complaint about a front-desk attendant's poor tone is an outlier.

Many reviewers praised the staff's friendly and attentive service.

Reviewers note many thoughtful details and attentive touches, giving service a very positive sentiment.

Owners are described as very friendly and polite.

Strongly positive: repeatedly praised breakfast—varied, tasty, local specialties, buffet-style with ample selection and portioning.

Breakfast and late-night options received positive feedback for variety and taste.

Meals were listed as a con in reviews, suggesting food quality is below average.

Standard quality for this hotel tier.

Positive family-oriented amenities: children’s playroom, themed bunk beds, night tours and plentiful drinking stations appreciated; limited on-site convenience options and no elevator are noted drawbacks.

Good amenities noted especially for families, although some equipment noted as outdated.

Leisure/recreation facilities and fitness equipment reported as not OK, indicating weaker amenities.

Standard quality for this hotel tier.

Mixed perceptions: several guests felt the stay offered high CP value (convenience to park, activities), while others called it overpriced given small/dated rooms and cleanliness issues.

The overall experience provides good value relative to the services offered, despite some drawbacks.

Standard quality for this hotel tier.

Standard quality for this hotel tier.