Pullman Zhouzhuang

The hotel is very nice, a lot of space, nice room, wonderful balcony/view, nice pool, very helpful and wonderful staff - thanks for a wonderful stay

The wardrobe for the pool needs to be refurbished, and a possibility for some small meals and snack in evenings would be good

comfy bed

worn towels

隔音存在硬伤，门不隔音，其他客人在过道一般音量的说话房间内听得非常清楚。

Room is well kept, and facilities are decent.

I wanted to take a moment to recognize one of your outstanding staff, Catherine, whose warmth and professionalism truly made my stay unforgettable. Her proactive approach, and willingness to go above and beyond ensured that every aspect of my experience was seamless.

Very quite and nice!

Location is great, all staffs are kind and helpful

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Ok

酒店的位置到周庄的距离非常适合，既不近也不远。所以不用担心古镇夜晚的喧嚣，也可以很方便的回到酒店休息。 酒店的设施很好、设计感极强。特别是夜晚酒店的灯光，在水畔边的倒影真贴合水月这个主题。非常漂亮。 早餐也不错。 唯一的建议就是希望可以增加一个去周庄的摆渡车。自己开车去周庄虽然方便，但毕竟还要担心停车的问题。

I was upgraded to a suite and its amazing.

Perfect location in peacefull are, near very scenic historucal spots. Very good for rest. You also can organise some evebts here - worthy place to choose. Very kind staff (it would be good however to improove English). Very comfortable bedroom. Nice park surrounding the hotel.

Breakfast - I would say it is not bad, but overprised and a bit limited. Hard ti find such dishes whuch you may consider as basic and common. Especialy limited for requirements of international tourists. Bar almost do not work, especialy at late time. Wgat is not suiratle - there is no convenient stores in tge hotel, and closet town in fact is not so close. I general I would recommend to have more international oriended standards.

super comfy bed, great view from the room, very helpful stuff, and really quite, I had really nice sleep

none

房間寬敞乾淨整潔、面湖的景觀套房景色宜人，早餐種類豐富

The location, though slightly off the beaten path, is absolutely stunning. Perfect for a romantic getaway, or for those looking to spend some time away from a bustling city. Amenities and services available at the hotel are perfect, so one never needs to worry. Highly recommended for the price.

Simplemente espectacular, el gerente del hotel muy atento y preocupado por los clientes, es un sr Francés muy amable Nos atendieron muy bien, el hotel es impecable, limpio y muy cómodo 10 puntos Muy muy recomendable y está un lugar espectacular de China, muy recomendable el lugar y el hotel

外部环境不错，公共区域休憩的地方很多。泳池更衣室较小，房间墙角近淋雨房出发霉严重。

The area was good but not well connected. For instance you can see the old town but there is no way to walk to it. The hotel has many dead ends, it is hard to navigate. Also half of it was shut down such as the v bar. The food was generally good, but some was very oily. Overall the impression is good but still much can be improved.

Very nice hotel with beautiful internal & external setting. The staff are very pleasant and helpful.

大廳人員親切，房間寬敞舒服還有景觀，中餐廳菜品十分精緻美味，服務人員貼心，酒店花園規劃大，湖景美，硬體設施也設計完整，令人喜愛的酒店，還想再去享受度假

酒店好新，環境很美。可是酒店剛開業，運作有點不流暢。下午3點半還沒可以入住，酒店內得中餐及西餐2間餐館，好易冇位。最不好就是房間設計，浴室、廁所、洗臉盆都分開，非常不方便。