Guesthouse Isabella
Guesthouse Isabella, Moragalla, Beruwala DS Division, Sri Lanka- Park
Compare nearby stays with similar location, guest experience, amenities, and class.
Luxurious Beachfront Accommodation
Earl's Reef in Bentota offers a 4-star experience with a fitness centre, garden, and shared lounge. Enjoy the convenience of a concierge service, restaurant, and outdoor pool.
Comfortable Rooms with Stunning Views
Relax in air-conditioned rooms with sea views, flat-screen TV, and private bathrooms. Some rooms even offer pool views and balconies for a perfect sunset experience.
Convenient Amenities and Nearby Attractions
Benefit from a 24-hour front desk, airport transfers, and free WiFi. Explore Moragalla Beach just 1.9 km away or visit Mount Lavinia Bus Stand at 47 km.
Book your stay at Earl's Reef now for an unforgettable beach getaway!
Check-in from
02:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
2 Twin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
20 sqm
Sea View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
31 sqm
Sea View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
48 sqm
Sea View
In-room amenities
1 King Bed
333-sq-foot room, balcony with sea views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and iron/ironing board (on request); cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Sleeps
Up to 5 guests
3 adults · 2 children
Beds
King bed (151-180 cm wide)
Room details
31 m2
Sea View
In-room amenities
1 King Bed OR 2 Twin Beds
215-sq-foot room, balcony with sea views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Sleeps
Up to 5 guests
3 adults · 2 children
Beds
King bed (151-180 cm wide)
Room details
20 m2
Sea View
In-room amenities
1 King Bed
516-sq-foot room, balcony with sea views
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, spring water bathtub
Practical - Safe, desk, and iron/ironing board (on request); cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Sleeps
Up to 5 guests
3 adults · 2 children
Beds
King bed (151-180 cm wide)
Room details
48 m2
Sea View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
We had a wonderful stay at Earls Reef from 23rd to 25th August 2026. From the moment we arrived, we were impressed by the warm hospitality, beautiful surroundings, and peaceful atmosphere of the property. The room was comfortable, clean, and well maintained, making our stay very relaxing. The overall ambience was excellent, and the facilities and service provided made it a great place to unwind and spend quality time with the family. The food was also enjoyable, and the staff were friendly and attentive throughout our stay. A special mention to Dinuka, who was very helpful during our stay. Overall, we thoroughly enjoyed our time at Earls Reef and truly appreciated the hospitality and service provided by the entire team. It was a memorable and relaxing getaway, and we would be happy to visit again in the future. Highly recommended!
Excellent service and all together felt like home, the staff were very friendly and room service Lakshitha helped us a lot. Food was excellent, value for money, beach view rooms stole our heart it is like staying close to mother Ocean was wonderful, pleasant location, clean atmosphere, no noise and with all amenities just to forget yourself into the beach, Thank you for providing such services and will surely visit again with family!! With Love in SriLanka !!
Food and service
Nothing
الموقع جميل
الفندق اثاثه قديم بعض الشي
Great stay at Earl’s Regent Beruwala! Special thanks to Miss Hirushani from the Front Office Guest Relations team for her warm welcome and excellent service. She was friendly, professional, and made our stay even more enjoyable. Highly recommended!
Hirushani , oshadi ,nadun ,saduni gaved very good service all of the time.actually we had got unforgettable experience at earl's reagent.thank you all for the service
We had a wonderful stay at Earl's Regent Beruwala. The hospitality was exceptional, and every member of the staff made us feel welcome and comfortable throughout our visit. A special thank you to Mr. Raj, Mr. Jude, and Mr. Dinuka for taking such great care of us. Your kindness, professionalism, and warm hospitality made our stay truly memorable. We sincerely appreciate your outstanding service and look forward to visiting again. Highly recommended!
We had a wonderful stay at Earl’s Regent Beruwala. 🤍 The hotel is beautiful, clean, and surrounded by nature. The staff were incredibly kind, friendly, and always ready to help with a smile. They made us feel welcome from the moment we arrived. Thank you for your warm hospitality and for making our stay so comfortable and memorable. We would happily stay here again and highly recommend this hotel to anyone visiting Sri Lanka. 🇱🇰✨
"Where locals and foreigners alike are treated like royalty. Earls Reagent doesn't just represent Sri Lankan tourism – it elevates it. Thank you, RAJ(GM), DINUKA, JUDE & All Staff showing us what excellence looks like."
I recently stayed at Earl's Regent Beruwala and had a very pleasant experience. The hotel offers beautiful sea views, spacious and clean rooms, and a calm relaxing atmosphere that is perfect for a getaway. The staff were friendly, professional, and always ready to help. The food quality was good, especially the lunch buffets, with a nice variety of local and international dishes. The swimming pool and beach access added great value to the stay. Overall, the hotel provides good service and excellent value for money. I would definitely recommend this hotel to anyone looking for a comfortable and peaceful stay in Beruwala.
Location is good
Washrooms
المرافق كانت ممتازة و الطعام متنوع و اطلالة جميلة من الغرفة
الفندق لم يكون هادئ .لم يعجبني تعامل الطاقم ،عمال النظافة يتحدثون امام باب الغرفة في وقت مبكر من الصباح و كذلك طاقم المطعم لم يكونوا بشوشين معنا
Our hotel visit from the begining to the end was incredible. The hotel location is wonderful. It's 50 meters to the ocean. It's situated between two beaches - public to the left and silent to the right those made us full of relaxing and enjoying indian ocean. The rooms are amazing with its best ocean view. Сuisine was a bit spicy for the europe people but that resoled us to feel more of Sri Lanka traditions. All the hotel's personal is very very pleasant, we never met such of ther great one ever. Best of the best are kitchet team and house keeping. Every person made holiday our day the best day. thanks Ruwan and Ananda (security team) for your valued great every day service). That hotel showed new years party - we dived unforgetible atmosphere that time. best wishes to everyone.
What a truly memorable stay at Earl's Regent Hotel, Beruwala! From the 1st -3rd May 2026 From the moment we arrived, we were welcomed with such warmth and genuine hospitality. A heartfelt thank you to Saduni and Dinuk for the thoughtful room upgrade - it made our stay even more special. Nandana, Jagath, and the entire restaurant team — including the wonderful "hopper aunty" — went above and beyond, always checking in on us and making sure we were comfortable and well taken care of. A big appreciation to the maintenance team for their prompt and efficient service in fixing the tub - your quick response did not go unnoticed. A very special thanks to Head Chef Rohana and his talented team for the incredible food. Every dish was delicious, full of flavor, and truly unforgettable. The room was spotless, beautifully maintained, and very comfortable. The overall atmosphere of the hotel was relaxing and welcoming, making it easy to feel right at home. Thank you to the entire team for creating such a wonderful experience — we will definitely be back
We stayed 2 nights after the new year Day. We booked 7 rooms, they didn't give the rooms on time and we faced few issues with some rooms, but RUWAN gave us a good room service. Thanks to Mr. DENUKA who helped us in numerous way during our stay. Buffet was excellent and the staff at resturant & chef's at live station also very nice. This is my 2nd stay and hope to continue
Friendly and professional staff. From GM (Mr. Raj) to the restaurant staff and FO Team, is helpful and professional. Been the GM he personally welcome my family and bidfawell too. No wonder the rest of the team is Friendly and acomodative. Jude and his F&B team was exceptional, attention to detail and was spot-on with service. Dinuka together with his FO team was cheerful and welcoming. This is exceptional service. Highly recommended. Thank you Earls Regent Beruwala.
Meals and bites was delicious, The service provided by the bar counter was superb and they were very friendly. We can recommend 👌 #praveen
The bar team was attentive, professional and made fabulous cocktails while we were waiting for it bus pick up.
Perfect location and friendly staff.
My husband and I are in New York. It was our first time in Sri Lanka. We spent 3 days at the Earls Regent Hotel. We had a beautiful environment and a safe stay. We both loved Ravindu and his team who provided us with warm service. We hope to come back to Sri Lanka. Thank you very much Ravindu....
In Bentoto we stayed in Earl's regent Beruwala. The hotel services were excellent. I would like to make special mention of Gihan, Nihandu, Ravindu, Supun and Chamindu who were very caring and made special efforts to make us comfortable.
This is a great experience I had at Earl's Regent Hotel. Everything from the food to the drinks is perfect. The service of the restaurant staff is very high. I would like to thank Ravindu in particular. He helped us a lot. He provided quick service. It was a pleasure to meet you, my friend. We will meet again.
Great property . Massage at spa AHMAZING. Restaurant exceptional service and food. Special thanks Captain Selan Nevil Nethmi Mindina Nihindu
I recently had the pleasure of staying at the Regent Hotel, and the experience was truly top-notch. From start to finish, everything was handled with a level of professionalism and care that made the trip memorable. What stood out: Impeccable Service: The staff was incredibly welcoming and attentive. They went out of their way to ensure every request was met promptly. Room Quality: My room was spotless, well-appointed, and offered a perfect blend of comfort and luxury. It was a great space to relax after a busy day. Amenities & Atmosphere: The overall ambiance of the hotel is sophisticated yet comfortable. Whether it was the dining options or the general facilities, everything felt high-end and well-maintained. If you are looking for a seamless and premium stay, I highly recommend this hotel. I’ll definitely be looking to return on my next visit!
Gihan and his colleagues were very helpful.. everything was taken care by from our allergies to what we didn’t like! Amazing people !! CheerrZz
Sri Lanka’s 4 Star hotel with a difference . Lovely ambience , pristine aura . Had the privilege of enjoying the vastness of the sea with its beautiful blue waters . Perfect location . Ever so helpful , humble and caring staff at the reception and the restaurant. Special mention with a vote of thanks to Captain Selan and his team - Nevil, Sonal , Mindina and Ravindu . Gratitude for waiting upon us so late during our buffet dinner and yet the next day early morning again smilingly helping us out with breakfast .
Saminda The housekeeping service in my room was outstanding. The attendant was extremely thorough, polite, and meticulous. Every surface was left spotless, the bathroom gleamed, and the bed was made to perfection with fresh, crisp linens. Attention to detail was exceptional, from neatly arranging personal items to replenishing amenities without being intrusive. The room was returned to a state of pristine order and comfort, significantly enhancing the quality of my stay. This professional and discreet service reflects the hotel's high standards. My sincere thanks for the excellent work.
I put a considable amount of money UK sterling in the safe, and when I went to get it out several days later, most of it had disappeared. The management attitude was absolutely disgusting, especially the accountant who seems to run the place, he was downright rude, and accused me of giving the money to someone. They did not help at all, I was so upset and disappointed that I went to the Tourist Police, who were great. However it made the attitude from the hotel worse. I would not trust this hotel at all. Your valuables are not safe there
The hotel was good and the staff was too good specially the bar team thusitha ,kisal and praveen was too helpful for me for everything, and the location is good I highly recommended the bar team
Good: Staff - very nice and helpful We had stayed in the same hotel few years ago but under a different management. During that stay we liked the hotel and its services. I did search the same hotel but couldn't find. Therefore, selected this one since it was similar to the one we stayed earlier. On arrival found out it was the same hotel but management changed so did the name. Bad: Breakfast - most of the items were made for Indian tourists. For International or local cuisine very less choices Buffet Dinner - this was the worse. I was very disappointed with the Buffet items. There were many items, but 98% were 100% Indian non-veg food items and made exactly as served in India. I talked to some of the staff during the buffet dinner and asked why provided 98% Indian food items where as there are some other nationalities as well in the hotel. Then those staff said last few days they did service International Buffet, but Indian tourists complained that they did not have Indian food therefore the management decided to serve Indian food items to cater Indian guests! In my point of view this was bad management decision!! If the hotel is cater only for Indian tourists then they should mention on their website that the food serves are Indian food, so other guests do not not reserve the hotel. I must mention that since I was very unhappy with the buffet dinner one of the staff asked me whether he can ask chef to prepare some prawns for me if I am ok with them, and I agreed. It took a very long time to prepare, still I had patient and waited for the dish. Swimming Pool - I used the pool all the 3 days during my stay, and all 3 days I complained about the guests who used the pool without having a bath. 1st day & second day Indian guests (father with young boys) jumped to the pool without having a bath. 3rd day some Chinese guests (2 adults) jumped to the pool without having a bath. Pool staff were around but none stopped them. After I informed on the 1st day then one of the staff told the young boys to have a bath before going to the pool then they took the bath. Room - 1st room they provided me was not that safe (close to the restaurant, and the balcony was half opened to next room) & convenient for me being a solo traveller. After I said they changed to a better one which was ok.
Excellent Stay with a Special Anniversary Surprise! We had a wonderful experience during our recent stay at this hotel. The service was excellent, the rooms were clean and comfortable, and the staff were very friendly and helpful. What made our stay truly special was the thoughtful surprise arranged for our wedding anniversary. We were provided with a beautifully prepared special room and a delicious cake, which made us feel truly valued and delighted. The hospitality and attention to detail exceeded our expectations. We highly recommend this hotel and would love to stay here again in the future.
We had a lovely vacation at Earl's Regent Beruwala. Great hospitality and good food. Very highly recommend for your holiday.
We stayed one night at this property and it was absolutely amazing. Great hospitality and friendly staff. Buffet spread was excellent.I would definitely recommend this property for everyone
Praveen is a perfect barman and smile. We recommande this hôtel et this barman. Very serviable and attentive to our needs
Our stay at this oceanfront hotel was pure magic. The highlight was definitely the stunning views at the Indian Ocean during meal and high quality spa massages. Our room was clean, spacious, and the balcony was the perfect spot to watch the sunset. The perfect blend of relaxation and natural beauty. Special thanks to to Mr. Tharindu, who provides best service.
Location is good near to the beach
Property is old and not properly maintained...not worth the money also staff is not helping Very uncomfortable experience Not recommend
Amazing experience, hospitality is superb and they have private beach so you are enjoying your good time and take memories together like we have
Amazing sunset and scenic view. Delicious and variety of food dishes served. Staff is very helpful, prompt in service and jovial - Gihan, Pahasara, Supuu, Kaveen, Hasindu
A beautiful hotel stay with stunning sea views and peaceful surroundings. The staff were polite, the dinner was tasty and the pool ( could not enjoy much due to rain) and beach access made the stay extra relaxing. Our spacious room with a sunset view was the highlight. A memorable and calming time and highly recommended (5 star stay) 🙏
Very frendely staf the rooms are nice but are moister the hotel is being renovated zo it will be of higher standard. Location is fantastic with sea view. Nice local restaurants in the area.
Loved this place! The staff was friendly. The room was clean, comfortable, and had a great view from the balcony. Expecting to visit again.
Thank you very much ! Very nice place and so wonderful . We enjoyed well . Thank you so much for your valuable supports. Can't forget this memories Thank you ! have a great day ! Thank you for the help miss iresha .
Average hotel. Not properly maintained. Lunch sucked. Bad odour coming from bath rooms and showers. Pool is ok but small. You can't compare this with Cinnamon, JKH, Aitken Spence hotels. Buffet spread is small. No much variety. Service is good.
we had a good stay at earls reef beruwala hotel. stay was so good and awesome. food was delicious and rooms were clean. The beach view is excellent. Rooms are comfy. Iresha and Jagat were a great help for us. Keep it up.
It’s a very pleasant place. The staff are really humble and well spoken, they treat you like family. And even the rooms are clean and the view from the room is to die for
You service clam surround area staff more friendly superb service pool and serve staff are more friendly value for money
Sri Lankan food was good, others passable. Room size and facilities in the room were good. beautiful sunset and view of the lighthouse. Restaurant staff friendly and supportive.
Service could have been better coordinated. TV and room keys were an issue.
Went for an off season trip so service was responsive as hardly any guests there, rooms are a good size, comfortable and good size balcony. Breakfast buffet good quality with ample choice. Pool is nice and clean and lots of sunbeds available.
The food and venue is fantastic. The hotel premises is also extremely well maintained and the staff are extremely supportive and friendly. I would recommend this place to anyone looking to stay in Beruwala.
Food is very test and there were more types. Service is good and quick. Need to improve room facility. Shampoo and other items were not there.others ok good. Thanks
Wonderful experience . Good service. There is clean beach near the hotel. Safe pace to swim. Room services also good and good supportive staff.
Affordable prices with nice beach view and clean rooms. Excellent customer service and staff is very friendly and food was good needs to add bit more variety
Excellent ambience. Wonderful beach property. Tasty food. Great staff. Best wishes to all the staff. Unforgettable experience
I went to this place yesterday for a Friends outing. Atmosphere wise it is a good place and rooms are very clean and well maintained. Need more improvements in buffet menu and items that served. Good customer service and employees are very helpful.
It was an amazing experience all the staff so kind and so professional thank you EARL’S Reef for the good moments definitely if I come back to sri-lanka I’ll I’ll go to the best one EARL’S Reef ❤️❤️❤️🙏
Good food and very supportive staff. Great for a big outdoor gathering and nice environment. Affordable price and recommended for team outings etc.
Best service and beautiful place to stay and enjoy. Beautiful photo locations are there and very calm place. Enjoyed my day
This hotel is located in a nice beach area, where the beach in the bay area is safe even during the off-season. The rooms are spacious and cosy with all amenities (we stayed in a ground-floor 3-bedroom). However, some furniture in the private balcony, as well as the sliding glass doors, needed maintenance. We were there on full-board basis for two days. We felt that the restaurant was great in many aspects, with buffets having a good variety of food, nice view, calypso music at dinner etc. We were there at a busy weekend, so the restaurant was fully occupied during the meal times - at times it looked a bit too small for the crowd. I would prefer the buffets to have more meat/seafood options. The desserts were with good variety. The restaurant staff were super friendly and attentive. The bar was also nice, with some cocktail options. However, the couple of cocktails I tried were a lot sweeter than they should be. Pool was nice and clean. The large garden provides plenty of space for the guests to rest under the shade. Overall, the staff was superb and willing to help all the time. A great value for money.
Good hotel to vacation period. Friendly staff. Anything ask from the reception you get it. More security they have for resident guests. Buffet meals are superb. Beach view rooms. Our kids enjoy the rain and it was amazing. Thank you Mr. Dilhara (foe)
Great experience, rooms , food and place was neat and clean, overall experience was good, staffs were obedieent to us..
Excellent and very calm place recommend for the group visit staff was so friendly and foods also tasty they have good promotions is the hotel
The customer service was really good, the food was also amazing. In my opinion the best part was the beach, the pool and the peaceful atmosphere.I highly recommend requesting for a beach view room on the 1st floor and getting a set menu for meals. Likewise, please visit this hotel, the price is such a win and belive me you will have an amazing time.
Overall experience is good. Including meals, rooms and staff. Specially staff is really really really good. Good view
Even though the Earls Reef passed their glory days, they give good care to the facilities. The room was clean and neat. The only bad thing I have to say is, the chicken at dinner was bone dry and the potatoes were hard as rocks. The staff are very friendly and helpful. So when I go next time, I definitely know what to avoid. Yeah you guessed it right! Chicken and potato.
We had a wonderful stay overall – truly great value for money. The staff were exceptionally friendly and helpful, always ready to assist with a smile. Meals featured a modest spread, focused more on authentic Sri Lankan dishes, which added a nice local touch. The room was spacious, spotless, and well-maintained, offering a comfortable and relaxing atmosphere. The surrounding environment was peaceful and serene – perfect for a restful getaway. Although the pool was on the smaller side, it was clean and well looked after. Highly recommended for those seeking a quiet and pleasant escape! 👍👍
Nice place. Clam with privacy. Staff is friendly. Enough food and food varieties were there
Not happy with food taste.
We had a lovely weekend. From the very beginning the staff were very friendly and welcoming. Room was very clean and comfortable. The beach in front of the hotel is bit rough but a few minutes to your left, there is a nice spot with a reef where the sea is calm. Though there is not much variety, the food is tasty and enjoyable. Altogether it was a pleasant experience.
Swimming pool is good. It’s cleaned. Watcher is always there to support if needed
TV was not working in both the rooms
We had a great experience at this hotel. The staff were incredibly friendly and welcoming throughout our stay. The facilities were clean and well-maintained, offering everything we needed. The location is perfect — close to a safe beach area for swimming, which was a big plus. The food was delicious and served at a high standard. Overall, a comfortable and enjoyable stay. Would definitely recommend to others!
Dinner, Breakfast, Calm Environment, Sea view, Friendly Staff all are a plus. Food was delicious.
Nothing to say. It's worth for the price.
Everything here is good. Food, amenities are fine and good. Pillows bed and services are good and best to stay in srilanka
Breakfast is good. Should consider more options for Dinner.
Quality of the water
Very friendly staff 👌 n the food was superb 👌
The location was exceptional and the views were amazing
The bathrooms and pool need a litte bit of more care, it was alright though
there is no classification in your bufft food. It is a big loss for the money paid,i am sorry about choosing your hotel.another thing is that the meat was not cooked at breakfast. My husband still complains about me.im sorry about your hotel choosing, i have never seen seafood in your buffet.i have go to other hotels and havenever had such a bad experience. Please fix it for the. Price you pay, thank u
Great service and friendly staff.enjoyed the trip with office mates Good place to come as a group and enjoy Rooms are adequate Good views Pool not so big but enough Bar is nice with good staff Breakfast was amazing with choices Overall pleasant experience
Good service and hospitality. Very good scenery with bar and restaurant. Rooms look good and clean. Highly recommend earl's reef. Good location in beruwala to enjoy your trip with your family and friends. Customer friendly staffs. Enjoyed.
We loved everything about the hotel. Lovely breakfast and friendly and helpful staff. Beautiful view, spacious rooms. We were 60 pax all office staff with their families. Kids enjoyed the pool and had some activities in the garden. Overall a great experience
Really nice location☺️
Nice location. Staff is very friendly and an exceptional hospitality. From arrival to departure they tried their level best serve us in an exceptional level. From front desk to restaurant, room service, engineering, thank you all for the exceptional service.
We reserved 2 rooms. In one room Tv was not working. Management have to pay more attention on the basics while the staff is working at their maximum level.
The rooms are good. Food needs to get better especially the breakfast spread it and their menu does not have anything available most times. The hotel has an amazing beach view. You have a bar to have to booze off your way in case you want of course at additional cost.
All good, staff was friendly kind and helpful. Good facility. Good food in the restaurant.
Just restaurant service. Me and my partner ordered ala carte for dinner at the restaurant. We waited for a very long time for it maybe around 45 minutes or more. Quite a long time
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.9/10Standard quality for this hotel tier.
Service
9.4/10Staff were described as very nice and helpful, exceeding expectations, especially during a wedding anniversary surprise.
Location
8.9/10Location was noted as good in multiple reviews.
Room Quality
8.9/10Rooms were generally clean and comfortable, though there were issues with room assignments.
Amenities
8.9/10Standard quality for this hotel tier.
Value for Money
8.6/10Food quality did not cater well to all guests, affecting overall value perception.
Food and Beverage
7.9/10Dissatisfaction with buffet choices primarily catered to Indian guests.
Overall Experience
8.9/10Overall experience was positive, with some significant highlights.