Wasa Hotel

Mixed feelings about this hotel. I was there for a week. I arrived at 02:30am due to transfer as it was shared so had to drop others off. So on entering the hotel I checked in and realised I had to buy WIFI as it was a separate charge. Asking the guy behind reception as best as I could were the nearest ATM was, he was absolutely no help at all. So I had to walk around a place I didn’t know at stupid time to find one. Then the WIFI. It worked for a full day faultless. I bought a weeks worth. After that it kept cutting off, but it wasn’t just me it happened to a few, so we had to go reception to get it sorted. A few days into another guy on reception gave me a look at breakfast, so kinda knew he was going to say something, which he did a few hours after and it was when I was going. I gave it 10mins and went to reception and showed him my booking to let him know I was there a week.. maybe it’s against hotel policy to stay there more than 3 days. But either way it was very rude indeed. The lads doing the bar and clearing the tables and the cooks and the cleaners were all hard working and a big amount of appreciation for them. The older men on reception need a lesson in hotel etiquette and not just for the women but all guests.. it’s shocking

Нищо

Не ни хареса ол инклузива. Храната беше отвратителна няма плодове. Храната нямаше никакво разнообразие. Никакви забавления не се органезират. Хотела не си заслужава въоще.

We stayed at Wasa Hotel for just over a week and after reading the reviews we were worried about our stay BUT we were pleasantly surprised! We stayed in block B (there are two separate parts to the hotel) it was clean, beds were comfortable and the cleaners were in everyday. The aircon was amazing and included in the price of the room. There was also a mini fridge too. We read some reviews about the staff being rude etc but all the staff were very friendly and always smiled. Staff were very attentive to the cleaning and taking away ash trays and glasses etc. The only slight negative was that spirits weren’t included in the ‘all inclusive’ package we bought but didn’t realise till after we had booked our break! Also for 5 Brits the food wasn’t really our cup of tea but plenty of people staying there enjoyed the food and always had full plates. It was our choice to eat out as we are a little fussy and basic lol. The major plus for Wasa was the location. There are so many bars and restaurants near by as well as shops. The beach is around a five minute walk and you can use sun loungers free of charge their but that area was very busy so we chose to buy (inexpensive) drinks at a beach bar and use their loungers for the day.

Чудове розташування на центральній вулиці. Поруч багато магазинів, барів, кафе, торгових точок, офіс обміну валют, банкомати, театр, музей та супермаркет Мігрос з широким асортиментом товарів. Деякі речі дешевше купувати саме в супермаркеті, а не у торговців на вулиці. Пляж ( пісок+галька) та канатна дорога в 3 хв від готелю. Дорога до пляжу йде через гарний парк. Ліжаки та зонти на пляжі включені в вартість. Чистий невеликий басейн на території готелю, на барі можна взяти колу, фанту, спрайт, вино, пиво з ранку до 22:00 Неймовірно гарні краєвиди з балкону. Якщо ви не плануєте багато часу проводити в номері чи на території готелю, то цей готель вартує своїх коштів.

Вибір музики на барі. Їжа - на 3 з 5, доволі одноманітна, за 10 днів перебування двічі давали курку, іншій час була риба, баранина чи сосиски в томаті. З фруктів давали тільки яблука. Апарати з кавою та соками давали напої тільки в перші 3-4 дні, надалі з них лилась вода. Персонал, що прибирає столи, виглядає неохайно та обливається потом. Але ввічливі та дружелюбні. Номер на 4 людини (2 кімнати) незручний, при вході в номер ліжка стоять майже в проході, поруч ліжок немає розеток. В першій кімнаті немає шафки чи тумбочок для речей. В другій кімнаті немає центрального освітлення. Під час прибирання не оновлювали туалетний папір, доводилося ходити просити окремо, що дуже незручно.

Location

No kettle in the room. Shower door was broken so couldn’t close it all the way so flooded the bathroom every time I showered. My room had been serviced despite putting the DND sign on the door.

Alt var veldig bra

Romservice

The room was normal, clean, with a working AC. The safe, it was just lying on the shelf of the closet, you could take it and carry, previously it was glued to the shelf with double-sided tape. Hotel has 2 buildings, you should cross the city street to access pool, bar, breakfast etc..

The vacation was ruined at the moment of check-out, when we were asked to pay for the room already paid through booking. The employees do not know how to work with Booking clients. There were many conversations, phone calls etc., the situation was resolved, but they did not even say sorry to us.

Забронировала отель, так как была привлекательная цена, иначе бы даже не рассматривала данный псевдо «отель». Пришло подтверждение, и сразу же от отеля поступило сообщение, что «мы вас не примем, вы можете жаловаться куда хотите». Оказалось, что это не скидка, а ошибка в цене. И вместо обычного извинения за их ошибку, они посылают потенциальных постояльцев «куда хотите». Скрин переписки прилагаю

Отвратительный грубый персонал, которому все равно на гостей и репутацию отеля

Renhold var bra, de vasket rommet hverdag og byttet håndkle hverdag

Liten restaurant og samme mat dag ut og dag inn, mye kø for å hente mat…

Perfekt beliggenhed og super personale

Rent og behageligt

OMG where to start…….3 star all inclusive most definitely NOT…… Food - breakfast was chips roasted Brussels sprouts fried cauliflower boiled eggs salad n a few bits of bread… Lunch was pretty much the same as breakfast with soup added n a couple of stale pastry cakes….. & dinner consisted of rice some sort of meat in a sauce & fish all looking absolutely disgusting & far from edible…. Poolside snacks pink wafers or white wafers……All inclusive drinks consisted of red/white wine & efes lager along with Fanta or cola, spirits & cocktails had to be paid for at unreasonable expensive prices, we ve done loads of all inclusive n never had to pay for spirits or cocktails Our room was on block B round from main hotel & to b fair was extremely clean so no faults there & maid cleaned religiously daily & renewed bedding & towels so 10/10 for her Pool is relatively small well maintained & clean also but trust me when I say there is 12 & I mean 12 sunloungers what can I say for the amount of guests they have definitely not adequate Location ideal for water park within 5 minutes walking distance we spent 3 days out of 7 there & well worth the money roughly £16 each from 10-6 Beach less than 10 minutes away n yeah there’s a private area for Wasa guests n free sunbeds but we got in to trouble for taking our own beer n water with us as there’s a bar there which doesn’t stand with the all inclusive only beds were free & you need to pay to use the toilet 1 euro. All bars pubs & restuarants easily reached within 2” from hotel Address restaurant was a life savour for us as we had breakfast lunch n dinner there reasonably cheap & delicious though really defeats the all inclusive but we had to eat & drink, cocktails were 495 lira which is roughly £9 but it was buy 1 get 1 free all day/night. This was a cheap holiday for us paid £935 for the 2 of us the week all inclusive but nearly spend the same eating & drinking out 6 days out7 Will we b be returning to Wasa absolutely NOT

DO NOT USE THIS HOTEL, where do I start my autistic son went with 2 carers and another service user the food was only fit for a bin. They had bed bug bites all over their legs, the rooms were not cleaned the whole 10 days. There was no entertainment.Things went missing from their room. The breakfast consisted of salad not even a toaster. Every meal was fish except one day it was raw chicken. They had to pay £12 for Internet then it wouldn't work so they had to pay again. When they tried to complain about the food and hotel they were surrounded by a group of male workers trying to intimidate them and one of them followed them back to their room and continued to bang the door all night. There was a guy smoking crack on the stairs. One of the service users was Jamaican and the receptionist called him a nigro. When my son video called me to show me the food because I thought he was over reacting he was surrounded again and told if he takes one more video or photo he would be arrested. In the end I paid for a taxi every day for them to go and eat edible food. It worked out cheaper to book another hotel for the remaining nights so that's what I did I never leave a review on hotels because iv never had a bad experience but please don't make the mistake we did AVOID THIS HOTEL AT ALL COSTS

Really nice and clean hotel. Staff was very kind and helpfull. Bed was little bit hard but i got used to it. Food was good, nothig fancy but good. I travelled alone this time, naybe not so much family hotel specially if you are looking for swimming. Pool was still closed. Sunbeds at the beach number 2 are free and aircon includes too.

I stayed at this hotel from mid-September until October 5, 2024, and unfortunately, my experience was full of issues, particularly with the management. The management was arrogant and loud, making any attempt at communication impossible. One of them even attempted to physically confront me and hurled awful insults. When I called the head management to explain the situation, he also accused me of something I didn’t do, all while the other person continued to insult me. They had no sense of customer service and instead scolded guests. What you see online is not what you get when dealing with the front desk staff. I paid for something I never received, and their excuse was that I had misunderstood. The food was terrible. However, some of the younger employees responsible for cleaning and other tasks were very kind and helpful. Still, I would never recommend this hotel to anyone. Stay far away.

I was in this hotel with my friend. We were there for eleven nights, twelve days. As for the hotel, I have to say the food is terrible especially breakfast is not eatable, and lunch and dinner are the same for every day mostly some salads and chicken every day. Rooms and hotel are mostly clean except for sheets and especialy they didnt changed towels. Hotel bar is opened just until ten and swimming pool until 18h, in bar you can get only one drink by one person and staff are not professional. Recepcionist are very rude and not frendly at all and he truy to take money from us alegendly to give us better room but it was scam. Hotel beach is average, sunbeds and umbrellas are old and the biggest problem is entrance to sea is very difficult because there are a lot of slippery rock and big waves, it is very dangerous you can get hurt very easy. I do not recomend this hotel if you want to have good holiday. Alanya is nice place but for me it’s not even close to the Greece, i will not came here again.

-Rooms are good. But they didn't change my towel 5 days. Didn't see on time that i need toilet paper. Also the receptionist tried to scam us for rooms! He showed us other rooms for extra money(btw.that rooms are the same like we have now). - Service is bad. Waiters are good, kids, but good. Kitchen is trying to be so economic. A For example: They will not change dishes for next meal if we (guests) didn't eat that for lunch. On dinner it will be the same product but in salad or mixed with something... It's good idea, but, guys, try something that we can't see that you made transformation (BE A COOK). Also, so bad dishes. I know that i paid for low price, but everything can be good if you know your job well. Plates are mostly dirty, so you need to look good and find clean plate HHHAAHHAH.... Bar will not give you 2 glasses 'cause you came as a one person. You need to show that you sit with someone and that the drinks are not only for you. Also, they are closing bar when they want. Today bar works till 22h, tomorow 22:30. - Beach: I expected more from Cleopatra' s beach... First, you have confectionary sits on a beach from a hotel. But, on that beach you will die from a injury, 'cause there is a lot of stones when you want to dive in. So, be careful. On the left side, about 30meters, you will find a 3 meter space that you can go trough. Also, if you don' t like waves, do not come here. They're always pleasant. It is chaotic! - Location is very good. Not much far from beach, centre, marine etc. Tours: It's a lot of excursion that you can find, they are all great! Jeep Safari is the best! Sherloc Holmes company! -Night life: I was with my girlfriend, and you can find a clubs if you like a night life. There are people who come in your hotel and tell you that they have party tonight in some club. They organize a tour, come to your hotel with mini bus. We've been in Summer Garden Club and it was AWESOME. It's better if you go in group, 'cause it' s saftier. Drinks are not to much expensive (Bottle of Gin, 5 Bottle of tonik water, lemon juce, fruits and nuts is about 150eur) , but good experience. Maybe, the biggest issue is the kitchen in Hotel and Service. If it was able to give 0 stars, it will be BIG ZERO. Great city, bad hotel and experience. Not coming back.

Dirty, our room was not cleaned or towels changed, the toilets near the pool had excrement all over the seats and not cleaned, not enough sunbeds at the pool or beach most days, food selections less than minimal and tasteless. Please don't waste your money going here.

AVOID!!!! at all cost don’t waste your money!! probably the worse hotel to ever stay at the most rudest receptionist, first of all you have to pay for wifi it's not free we had asked for the AC in the room to be fixed 3 times got told it will be done in the morning clearly no one came having a 5 month old baby also the pool is tiny & closes at 5pm which is kinda boring im not the one to complain or write a review but the worse experience we had. only thing nice about it was the cleaning lady. the water was definitely not clean water and the all exclusive drinks were definitely mixed with water as they didn't even taste the same don't trust it. biggest mistake we did was not look up the reviews before coming. don't waste your time & money on this place go elsewhere.

Staff. My friend asked if it was possible to change the room. At the reception the man said that you can pay extra in cash (Without any documents and receipt. Pay him) OR Give him pleasure!!! Wtf Of course the holiday mood is ruined 😡

Location of the hotel is really good, cleaning staff is very kind and proper. Servers and bartenders are also kind and proper.

As this is a cheap hotel, do not expect too much. You need to pay for the wifi which is not the best and fastest one. You need to pay for using the safe in your room. The food is very unanimous, almost the same menu every day. They re-cycle everything and sometimes forget to change the tanned 3 days old saucages. I think the worst experience was the receptionists. They are the face of the hitel so they should be the best ones. But they just want you to pay more and more money for nothing to their pockets. (Not to the hotel but to them) Due to the receptionists this trip was disappointing.

Location and all staff are lovely and it’s so clean Thankyou All

Staff and meals Excellent

Not a lot

Being asked at reception for a tip to get the room I'd already booked and paid for. Family room was three single beds, perhaps 8 inches apart. Shower head was broken. Had paid for a week....walked out after first night and found somewhere better!

I was satisfied with everything, the food was very good, the location of the hotel is perfect, I would definitely recommend it, thank you to the general manager Ahmet.

I stayed in B Block , A Block is better !

The location to the city center and the Cleopatra beach is good

About the all inclusive: food variety was poor, local wine that was proposed by hotel indeed - terrible, however, in Alanya restaurants local wine was rich in taste and very good. If you want to try delicious Turkish cuisine, do not stay in this hotel, better go to the restaurants around. The sound proof in rooms was zero, WiFi was not free even in lobby, soap dispenser in bathroom was empty all the time, unpleasant receptionist. Do not take any proposions of transfer to/from airport proposed by hotel - it cost 70 euros, while in the city you can find a transfer for 15 euros. Also do not take any proposions of shopping or activities there - the cost is twice higher than in any Alanya tourist center. Overall, a very expensive stay for a very bad quality, probably one of the worst hotels I've ever stayed and it's not my first stay in Turkey.

Too loud

Hotel is very close to the Cleopatra Beach and has a Migros only one block away. Food was delicious.

If you are little bit late during meals and in the beach you most probably can’t find any place.

Location and rooms are clean

I asked for extended my stay they didn’t accept it with the same price as i booked, they offered me 50€ for one night, I booked for 4 days 110€ but for extended they told me 2 night 100€ I didn’t accept it.

Staff was Fabulous

Jag gillade hotellets område för att var mitt i stan, resturang personalen var bra, fast jag gillade verkligen inte personalen i receptionen, som det hände på min upplevelse, att jag inte registrerat i hotellet och det fans inte mitt namn i listan som det var väldigt skrämmande , och det fanns ingen internet i hotellet så måste gästerna köpa..

All include Breakfast, Lunch, Diner, Daybed and umbrella at beach. Comfortable and well-furnished room. Cheap price compare with all hotel service. Good location, near the main road.

The hotel is quite far from the beach.

Jag vart mycket trivs med altt och personalen i serveringen och baren och städ personalen min kompis vi tacka er från Ronak och jwena från Sverige

Otelin havuzu çok küçük, yemekler çok kötü, oda dışındaki temizlik çok kötü masalar yetersiz, resepsiyondaki İsmail isimli şahıs çok kaba ve küstah, kesinlikle böyle bir şahsın insanlarla muhatap olacağı bir işte calistirilmamasi gerekli, oteli kesinlikle tavsiye etmiyorum!!!

We couldn't do check in, we called by phone that we are coming. We been asked don't come because there is no any reservation on your name. Unfortunately we did wait until 10 pm. After we have been sent different wasa block. Following day I asked why you didn't let us check in. He was looking me and saying nothing no even apology. No any manager or someone there to talk Very interesting experience I have had. I don't suggest food or drink to anyone. Cheapest and low quality. I couldn't drink coffee. That much bad. There is no minibar in room. Only small fridge. Inside empty.

air con and location, sadly that is all

food, rude staff, bedroom doors don’t lock without being done manually and no one told us so we’re left unlocked all day while we were out. no towels or toilet rolls without an argument, bedding not changed regular when you have been sweating all night, lift not working properly, stairwell lights not working properly when lift not working, all inclusive is NOT all inclusive, only 1 beer and 2 wines. soap and shampoo dispensers were empty for the whole stay. mini bar door hinges broken and hanging off.

Location and room

It was the most awful food in turkish hotels that I had ever visited for 25 years, no meat, no chicken and line to french fries, and at bar only free beer, no coctails for free, for example coctail - 6.5 euro. All hotel beach is busy always. This is stupid to make this food, never go here, i gave 2 only for location and room.

COMPLAINT My family and I are very dissatisfied with Hotel Wasa. We had booked 4 nights from 3-7 August 2022. This is my 33rd visit to Turkey over the past 28 years. This hotel hits rock bottom! There is a rotten smell in the whole pool and dining area, possibly because there is an open waste bin without a lid, where the waiter empties food scraps and other rubbish into throughout the day. The whole area around the pool is clammy. The floors are dirty, greasy and slippery. The pool is really dirty. The water is lukewarm, hair floats around, and in the sun you can see that the water has a greasy and cloudy surface. There are 5-6 cats running around the place, also during dinner where they also jump on the chairs where you sit and eat. When there is no food, the cats sleep on the dirty tablecloths. Loud techno music was played from 16:30-22, even during dinner, very bizarre. A man who was clearly intoxicated roughed up a young child and the child's family to run into him. This resulted in an entire family of 6 getting up and leaving the restaurant. None of the staff raised an eyebrow. Completely unacceptable! Our room is run down. There are no bulbs in the lamps, the TV has a flickering channel, and there isn't even a glass of water for brushing your teeth. We will not be back, even though a wonderful manager named Faysal helped us move to another hotel. Faysal, I hope your boss pays you a good salary,

Food was very bad, everyday same food and salat. In room floor not cleaned.

Mycket trevlig personal ❤️

Trist hotel, uvenligt personale. Ved bespisning kunne man ikke tage selv, blev gennet videre som får. Dårligt mad med småråddent frugt, der var ikke spiritus med i alt inc. Dejlig beliggenhed, den eneste trøst. Skrev til hotellet og bad om afhentning i lufthavnen, hørte aldrig fra dem, har i mange år kigget på hotellet udefra, så hyggeligt ud, men blev sørgeligt skuffet. Der boede næsten kun russer

Not what I booked, I had to wait 35 min. To get in a room because they didn't see my reservation in their system, staff not friendly at all, everything closes much earlier than other hotels, I had to go to other hotels' bars and restaurants and I had to get everything my self : glass, remote control for the tv and everything. Never again.

The Wasa Hotel was most terrible hotel what i ever have seen. The stuff and management was very rude . Thommy his real name is Kadir and he is stuff manager. This guy is hunting al the time at women and totally weird person.

Otelin konumu çok iyi bir konumda hizmetlerden memnun kaldım tavsiye ederim. ücret gayet makul

İyi

Was a very nice hotel and a very nice room. Very spacious and very clean. Location was right beside beach (3 minute walk) And right beside restaurants and migros Always had hot water and had a balcony aswell. I will say the only thing disappointing to me is the fact that you must pay for wifi in the room which is somewhat expensive considering a hotel should generally have wifi in the rooms for free just out of common courtesy especially in a resort town where lots of people may still need to do work ect while in holidays. I was given free wifi for a few days which I really appreciated alot. However the wifi connection is not the fastest I will say that. All in all I had a great experience at this hotel and I would deffinitly return again the staff was so so helpful the young lady at the front desk was always smiling and always willing to help me with anything I needed. A+ hotel for the price. (Also has a pool and bar area outside) which is very nice.

Güleryüzlü resepsiyon personeli, temizlik güzel. Yönetim kadrosu başarılı. Friendly and always helpful reception staff, cleaning was well. The management team is successful.

I stayed in this hotel two nights,but never go there. Just I can say the location of this hotel was good. Near to the beach, teleferik, cave and market. 1- Unfortunatly their staffs did not care of guests. When I arrived hotel, the reception looked for my reservation and he could not find, then he asked me to send my confirmation of hotel to their email while I was very tired it took around more than one hour to gave me a room. 2- The bedsheet was dirty andtorn fabric and there were blood stain on that. 3- The lamp of the room was broken. 4- There were not any thing even a bottle of water in the refrigerator. 5- There was not tea maker in the room. 6- In the last day when I wanted to go to bus station I requested the reception to take a taxi for me but he told me I don't have any phone of taxi service. 7- At night a group of turists sang and played instrument aloud in the hotel courtyard until after midnight and nobody of hotels staffs did not care about that, so I could not sleep at night. 8- staffs could not speak language well. I can say it was terrible to stay in this hotel.

Yatak çok kötü Mobilyalar Eski Banyo eski Çok Acil Tadilata girmeli, Fakat personel çok iyi güler yüzlü

otel konum olarak çok iyi. temizlik isterseniz her gün yapılıyor. yalnız yatakların değiştirilmesi ve klimaların sıcak için iyileştirilmesinin yapılması gerekir.

Merhaba yada gunaydin yada afiyet olsun gibi basit ama degerli kelimeler duymadik.bayan cok sogukdu bize.

Cok iyi

eenvoudig ontbijt en dinner ..rond spelende kinderen ..slechte uit zicht kijkt uit op andere falt woningen

Nice hotel and a very friendly and hospitable staff. You get value for money.