Ginkgo Hotel vs Similar Hotels

Rooms were clean and comfortable with some issues noted.

Rooms are spacious and clean, but some concerns about noise and older facilities.

Rooms are well-maintained and equipped with a water dispenser, but sound insulation is lacking.

Rooms are described as spacious and comfortable by many, but several reviewers note problems: firm mattresses or beds that are too narrow, small/narrow bathtubs and somewhat small/dim bathrooms.

Generally clean but some mentioned discomfort with bedding.

Some reviews mention issues like a musty smell in the rooms.

The room maintenance is good; however, there is a slight dampness due to mountain humidity.

Multiple reviewers describe the hotel as comfortable and well maintained; rooms were called clean and the hotel is well cared for.

Conveniently located near attractions.

Reviews highlight a great location near attractions.

The location is convenient with views of the mountains, despite being next to a road.

Highly praised mountain location with scenic孟宗竹 (bamboo) views, pleasant temperature and no mosquitoes — considered a major asset for guests seeking relaxation.

Staff were very helpful and accommodating.

Overall friendly service, though there are mentions of improvement needed during check-in.

Staff is friendly and helpful, enhancing the overall experience.

Staff repeatedly praised as friendly, courteous and helpful (tea house and restaurant staff noted); a few mentions of inconsistent information or a less-warm front-desk interaction, but overall service is a strong positive.

Breakfast and dinner received high praise.

Self-service breakfast received poor reviews, impacting overall dining experience.

Breakfast is praised, though there could be more variety.

Mixed feedback: breakfast ranges from 'so-so' to 'rich and tasty' across reviews; dinner buffet criticized (cold dishes, dry roast meats, limited standout items) despite live entertainment at times.

Facilities were good overall but some experiences missed.

Facilities are decent but some guests found certain amenities lacking.

Water dispenser is a convenient addition; however, the absence of a refrigerator is noted.

Good range of facilities mentioned (outdoor pool, leisure options, tea house, live entertainment); additional equipment/facilities rated positively though weather limited pool use for some.

Generally good value but a few complaints on specific services.

Mixed reviews on value, with some feeling the price doesn't match the experience.

Good value for the price, especially with breakfast included.

Concerns about poor value for certain offerings — notably an expensive dinner buffet (~1000 NT) perceived as overpriced relative to quality; overall value rated below average by several guests.