Unidad deportiva ''La Alfonsina''
Unidad deportiva ''La Alfonsina'', 74200 Atlixco, PUE, Mexico- Park
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About this hotel
Outdoor Swimming Pool and Large Garden
Hotel Esmeralda, nestled in the heart of Atlixco, boasts an inviting outdoor swimming pool and a sprawling garden, perfect for relaxation under the sun.
Comfortable Rooms with Modern Amenities
Indulge in the comfort of Esmeralda Hotel's rooms equipped with free Wi-Fi, cable TV, and private bathrooms featuring complimentary toiletries for a pleasant stay.
Convenient Dining Options and Nearby Attractions
Satisfy your cravings with a diverse range of culinary delights just a short drive away, including Mexican, Spanish, and Italian cuisine. Explore nearby attractions like Cholula, Puebla, and Africam Safari zoo for an unforgettable experience.
Book now to experience a delightful stay at Hotel Esmeralda and create lasting memories in Atlixco!
Nearby Attractions
Canchas La Alfonsina
Canchas La Alfonsina, Atlixco, Mexico- Park
Parque Obregón Rotunda
Parque Obregón Rotunda, 74260 Atlixco, PUE, Mexico- Park
Videojuegos Mundo Z
Videojuegos Mundo Z, Calle 3 Sur 302, 74260 Atlixco, PUE, Mexico- Attraction
Zocalo de la Ciudad Heroica Atlixco de las flores
Zocalo de la Ciudad Heroica Atlixco de las flores, Atlixco, Mexico- Park
Atlixco
Atlixco, Calle Plaza de Armas Constitución, 74260 Atlixco, PUE, Mexico- Attraction
Escalera larga
Escalera larga, Calle 11 Sur, 74260 Atlixco, PUE, Mexico- Attraction
Parque de la Soledad
Parque de la Soledad, Atlixco, Mexico- Park
Important Information
A deposit via bank transfer of 100% total reservation is required to secure your reservation (see Hotel Policies). The property will contact you with instructions after booking. Payment must be made within 48 hours of the property contacting you.
The pool heater is only available from March to October.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
02:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
Garden
BBQ facilities
Bar
Golf course
Massage services
Spa/wellness center
Non-smoking throughout
Private parking
Outdoor pool
Designated smoking area
Outdoor pool - seasonal
Wine/champagne
Coffee Shop on site
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Food delivered to guest room
Process in place to check health of guests
Access to health care professionals
Face masks for guests available
Delivered food - securely covered
Thermometers for guests provided by property
Mobile app for room service
Room Types
Super Deluxe Double Room
Up to 2 guests45 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
The hot tub and spa bath are the special features of this double room. This double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
45 sqm
In-room amenities
ShowerTVHair dryerFanToiletPrivate bathroomWardrobe or closetToilet paperHeated poolPool towelsBottle of waterTrash cansShampoo
Superior Double Room with Sofa
Up to 4 guests65 sqm2 Queen bed (151-180 cm wide)
This double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a balcony with lake views. The unit has 2 beds.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
65 sqm
Lake View
In-room amenities
ShowerTVHair dryerFanToiletPrivate bathroomWardrobe or closetToilet paperHeated poolPool towelsBottle of waterTrash cansShampoo
Double Room with Garden View
Up to 3 guests36 sqmExtra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
The spacious double room has private bathroom fitted with a shower and a hairdryer. The unit has 2 beds.
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
36 sqm
Garden View
In-room amenities
ShowerTVHair dryerFanToiletPrivate bathroomWardrobe or closetToilet paperSofa bedHeated poolPool towelsBottle of waterTrash cansShampoo
Deluxe Family Room
Up to 4 guests2 Queen bed (151-180 cm wide)
The unit offers 2 beds.
Sleeps
Up to 4 guests
2 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Duplex Suite
Up to 5 guests2 Queen bed (151-180 cm wide)
The unit offers 2 beds.
Sleeps
Up to 5 guests
4 adults · 4 children
Beds
2 Queen bed (151-180 cm wide)
In-room amenities
Private bathroom
Economy Double Room
Up to 2 guests32 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This room features a double bed and free Wi-Fi. The private bathroom has a shower and offers free toiletries.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
32 sqm
In-room amenities
ShowerTVHair dryerFanToiletPrivate bathroomWardrobe or closetToilet paperHeated poolPool towelsBottle of waterTrash cansShampoo
Triple Room
Up to 4 guests40 sqm2 Double bed (131-150 cm wide)
This room features a double and a single bed and free Wi-Fi. The private bathroom offers a shower and free toiletries.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
40 sqm
In-room amenities
ShowerTVHair dryerFanToiletPrivate bathroomWardrobe or closetToilet paperHeated poolPool towelsBottle of waterTrash cansShampoo
Comfort Double Room
Up to 2 guests32 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
The spacious double room has a private bathroom fitted with a shower and a hairdryer. This double room offers a wardrobe and a flat-screen TV with cable channels. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
32 sqm
In-room amenities
ShowerTVHair dryerFanToiletPrivate bathroomWardrobe or closetEntire unit located on ground floorToilet paperHeated poolPool towelsBottle of waterTrash cansShampoo
Superior Double Room
Up to 3 guests32 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
The spacious double room has a private bathroom fitted with a shower and a hairdryer. This double room features a wardrobe, a flat-screen TV with cable channels and garden views. The unit has 1 bed.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
32 sqm
Garden View
In-room amenities
ShowerTVHair dryerFanToiletPrivate bathroomWardrobe or closetEntire unit located on ground floorToilet paperHeated poolPool towelsBottle of waterTrash cansShampoo
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(147 total)
Provider-sourced guest reviews.
9/10
Reviewed Sep 17, 2026Las instalaciones y la.comkda perfectas. La habitación amplisima y cómoda El personal atento.
La dinámica para entrar al estacionamiento, no hay timbre, llegamos como a las 9pm y las puertas estaban cerradas y fue tardado que nos abrieran para poder estacionarnos y registrarnos.
9/10
Reviewed Jun 15, 2026Location and the staff was nice and gentle
Everything was good overall
7/10
Reviewed Apr 30, 2026que el cuarto esta cerca del coche y os jardines
el restaurant
9/10
Reviewed Apr 21, 2026es la segunda vez que nos hospedamos alli , el dueño mantiene muy bien el hotel , y esta en perfectas condiciones . los jardines son estupendos , volveremos otra vez .
todo bien en general no dejen caer el mantenimiento del hotel
10/10
Reviewed Apr 5, 2026El precio de los alimentos
10/10
Reviewed Mar 28, 2026El servicio de comida es un poco lento
10/10
Reviewed Feb 28, 2026Me gustó mucho la habitación y las instalaciones en general
Lo único que sugeriría es tener más alimentos disponibles fuera del restaurante, porque el horario del restaurante es fijo y puede ser que quieras comer algo fuera de ese horario.
2/10
Reviewed Feb 23, 2026Nada
Era una casa adaptada para recibir huéspedes nos tocó lo que era la oficina y nada absolutamente nada de privacidad pésima recomendación de Booking
9/10
Reviewed Jan 29, 2026El hotel amplio con buen estacionamiento
10/10
Reviewed Jan 20, 2026Estoy muy contenta con el hotel solo que se me hizo un poco caro.
el tamaño de la habitación, la limpieza, y ubicación
10/10
Reviewed Jan 19, 2026Breakfast was ok food wise but service was great. Everyone was so kind and nice.
10/10
Reviewed Jan 1, 2026La comida es excelente y la atención del personal desde recepción son excelentes.
No tengo ninguna queja
9/10
Reviewed Dec 31, 2025Las habitaciones son muy espaciosas
Habia muchas moscas, el baño el primer dia tenía un fuerte olor a lejía
8/10
Reviewed Dec 29, 2025The location was good, but unfortunately, the room had a very strong musty smell
10/10
Reviewed Dec 4, 2025Las instalaciones
El personal
8/10
Reviewed Nov 4, 2025El lugar está muy lindo, bien cuidado y es muy tranquilo
La habitación alquilada me salió más cara de las de lujo del hotel. En las habitaciones no había cafetera y en la noche no había servicio de nada.
6/10
Reviewed Nov 4, 2025Not impressed
Limited service at lobby, no ammenities, bad restaurant service
10/10
Reviewed Sep 16, 2025Lugar agradable para descansar y pasar un buen fin de semana. La comida y desayuno excelente. Los cuartos espaciosos y comodos.
10/10
Reviewed Aug 16, 2025Totalmente limpio, excelente atención, un servicio de 5 estrellas, la alberca con totalmente limpia, la temperatura muy rica, muy ricos los alimentos y bebidas.
No tengo ninguna queja.
8/10
Reviewed Aug 4, 2025Excelente servicio y muy buena atención
9/10
Reviewed Aug 4, 2025No hubo servicio de restaurant
8/10
Reviewed Aug 3, 2025Internet adecuado
10/10
Reviewed Jul 14, 2025EL panorama general del hotel
Que no tienen pan en el desayuno
8/10
Reviewed Jul 13, 2025Solo tomamos cafe
10/10
Reviewed Jul 7, 2025En general el hotel esta muy bonito, limpio y funcional. La atención de todo el personal excelente.
10/10
Reviewed Jun 27, 2025Property is beautiful, we had a nice stay only thing is keep drains covered just to avoid unpleasant bug surprises.
2/10
Reviewed Jun 22, 2025Me toco un gato adentro de la habitacion
10/10
Reviewed Jun 9, 2025Un lugar muy agradable
10/10
Reviewed Jun 5, 2025Maravillosa experiencia.
8/10
Reviewed Apr 27, 2025El hotel tiene instalaciones muy bonitas, el jardin, la alberca y el restaurante estan llimpios y agradables. Las habitaciones son pequeñas, pero estam comodas, los unicos dos detalles fue el aviso en las puertas de las habitaciones indicando mantener cerrada la puerta por las arañas, asi como el que se fue la energia electrica como por una hora. Por lo demas todo bien
10/10
Reviewed Apr 26, 2025Verynice people
4/10
Reviewed Apr 21, 2025Es una casa de descanso de una familia que juegan a tener un hotel. El servicio es malo, las personas q trabajan amables pero no tienen capacitación. Los dueños estaban ocupando las instalaciones como privadas. Les hace falta mucho
10/10
Reviewed Apr 20, 2025Excelente lugar
10/10
Reviewed Apr 19, 2025Es difícil encontrar. Pero vale la pena la pena no darse por vencido.
10/10
Reviewed Apr 19, 2025Excelente lugar para pasar un fin de semana tranquilo. En pareja o familiar.
10/10
Reviewed Apr 19, 2025Una estancia con la familia muy agradable.
8/10
Reviewed Apr 14, 2025Bien
8/10
Reviewed Mar 31, 2025Quedó perfecto para el evento al que fuimos en la Hacienda Santo Cristo
10/10
Reviewed Mar 10, 2025El hotel es una finca, muy bonita, la atención es buena, la recámara cumple con todo. Si nos volveríamos a quedar en este hotel.
10/10
Reviewed Mar 3, 2025Más barato directo en el hotel
4/10
Reviewed Feb 21, 2025Mucho ruido, el personal me informó que hay un antro atrás que es el que generó mucho ruido. Después de las 8 de la noche no hay personal que te asista. La alberca estaba turbia.
4/10
Reviewed Feb 16, 2025No es un lugar adecuado para descansar, hay mucho ruido , el mantenimiento de sus instalaciones son deficientes, el costo de sus alimentos es excesivo
10/10
Reviewed Feb 10, 2025bien
4/10
Reviewed Feb 8, 2025The property, ( common areas , gardens, pool area ) are really beautiful , however the rooms, room amenities and comodities are terrible: the bed is too hard , the pillows too are too hard, the towels are like sand paper , the bathroom amenities are ones like in a motel 1 star , they have NO BLACK OUT Courtins !! , NO CLOSET ( there is just three hangers inside the bathroom) TV is too small , No air condition , no heaters … NO SERVÍ-BAR !! No snacks or any type of food inside the rooms , NO TELEPHONE inside the room … rooms are incredibly Noisy … so in general this is NOT a hotel to rest … my
8/10
Reviewed Jan 31, 2025gracias
8/10
Reviewed Jan 22, 2025El hotel es muy agradable, nos tocó en habitaciones frente el jardín lo que hacía una vista muy linda. Los únicos inconvenientes fueron que el hotel está muy escondido, no hay señalización para llegar a él, y siempre mantiene una reja cerrada lo cual te hace pensar que eso es una casa. Siguiendo el maps nos llevaba a un callejón, cuando realmente la entrada es sobre la carretera, nosotros tuvimos que llegar de noche lo cual hizo más difícil el acceso y mi familia con miedo al entrar a los callejones solos y obscuros, al llamar por teléfono al hotel, no respondían porque temprano dejan de atender, hasta que por fin por el WhatsApp me explicaron cómo llegar. Lo otro malo fue la atención en el restaurante junto a la alberca, es muy tardado o no te llevaban lo que pedías.
10/10
Reviewed Jan 7, 2025Muy agradable tranquilidad amplia limpieza seguridad
9/10
Reviewed Jan 6, 2025Lovely Staff!!! -Odette, Annie & Jay! Excellent service- Excellent Kindness & Knowledge. Always trying to make your stay even better! Room great, bed Comfortable, Grounds nice! 😊
Pool a tad cold.
10/10
Reviewed Jan 2, 2025Un lugar muy tranquilo, muy bonito para ir a relajarse y apartarse de todo. Lo único que no me gustó mucho es que la habitación que me tocó era muy pequeña
10/10
Reviewed Dec 29, 2024Hotel muy cómodo y familiar. Con todos los servicios incluidos. La comida es muy rica. Se recomienda ampliamente la visita
8/10
Reviewed Dec 29, 2024Beautiful Property! The owner, Walter- a true gem! Jay, Odette And Anelie (?spelling) were stand out employees! Always were kind, helpful and made sure we had anything we wanted. Bed comfy! Shower hot!
Just ONE thing!!! Unfortunately, the Pool was very cold- Needs a heater installed. Very few brave souls got in. The owner worked hard to clear the ash dust in the pool from the Volcano.
10/10
Reviewed Dec 29, 2024La atención de su personal hacen que quieras regresar, en el restaurante Yahir, Anahi y Jose atienden maravillosamente. En recepción Odette y Olivia siempre atentas. Muchas felicidades por su personal, es la 2da vez que nos hospedamos ahí y todo ha sido perfecto, es un lugar muy bello y las habitaciones e instalaciones en muy buen estado. ¡Muy bien todo!
10/10
Reviewed Dec 26, 2024Un espacio muy tranquilo y seguro, cercano a muchos lugares, las instalaciones limpias y agradables.
10/10
Reviewed Dec 24, 2024Muy bien
8/10
Reviewed Dec 23, 2024Todo muy bien y es un encanto de lugar.
8/10
Reviewed Dec 23, 2024We went to attend a wedding in Atlixco, the property is ok, nothing impressive, but good and comfortable enough for a couple of nights
6/10
Reviewed Dec 9, 2024Hace falta caldera en la alberca y la comida no fue muy buena. El hotel es un encanto sin duda.
10/10
Reviewed Nov 28, 2024Todo muy bien solo que tuvimos que bajar a pedir papel de baño toallas extras pero está muy bonito el lugar
8/10
Reviewed Nov 25, 2024😃
10/10
Reviewed Nov 18, 2024Nos gustó mucho! Excelente para un fin de semana
6/10
Reviewed Oct 21, 2024The rooms are not soundproof, so you can hear everything that's happening outside. The clock bell rings every hour, starting early in the morning. And the towels are really uncomfortable and stiff. But the staff is amazing!
8/10
Reviewed Oct 13, 2024Bonito, muy limpio. El servicio bien. Un poco escondido pero bien y el mapa te envía a la propiedad pero por la parte de atrás. Las habitaciones bellas, tranquilo el ambiente. Solo se escucha lo que platican en las habitaciones contiguas 😅
10/10
Reviewed Oct 10, 2024Muy bonito
10/10
Reviewed Sep 18, 2024Considero que es uno de los mejores hoteles en Atlixco, Cómodo y conveniente.
10/10
Reviewed Sep 16, 2024Las instalaciones están hermosas, con un trato cálido y comida rica aunque cuando reservas marca que incluye el desayuno pero no es así y mejoraría el onboarding de la dinámica del hotel porque hubo que preguntar horarios.
8/10
Reviewed Aug 3, 2024Sin aire acondicionado
4/10
Reviewed Jul 28, 2024El hotel no es un hotel es una casa que rentan cuartos. Lo cual me parece terrible que no se comunique y se ofrezca como hotel. Duermes en un cuarto de la casa con un baño semi adaptado con la regadera sucia de hace años y colchas y cojines decorativos igual. Una experiencia desagradable pagar un hotel caro para estar en una casa. Nunca lo hubiera reservado si se anunciara como casa que renta cuartos que es lo que es. Decepcionante Hoteles.com que se ofrezca como hotel
10/10
Reviewed Jul 7, 2024Es un lugar muy lindo, agradable y recomendable, pasamos un fin de semana muy bonita, sin duda volveremos
6/10
Reviewed May 26, 2024ENCONTRE UNA CUCARACHA ,NO TIENEN AIRE ACONDICIONADO
8/10
Reviewed May 5, 2024Me gustaron los jardines, está limpio .Pero hace mucho calor en la tarde y en el baño, es indispensable tener auto para llegar y las piñas coladas carísimas, $120 pesos un vaso pequeño ..
8/10
Reviewed Apr 3, 2024Recibimos la habitacion hasta las 4:00 pm, no tiene aire acondicionado, dice ser hotel boutique. Lo único que salva al lugar es el servicio de Claudia en el restaurant; la comida es buena y sabrosa. No volvería a ese hotel, alberca muy pequeña, le deberian agregar un jacuzzi
6/10
Reviewed Mar 25, 2024Beautiful garden and hotel, beautiful room and shower, friendly and helpful staff.
No air conditioning, noise from the highway, no breakfast included, difficult to get coffee, very difficult for taxis to find.
10/10
Reviewed Mar 7, 2024It was a beautiful hidden gem, nice staff and beautiful place to stay.
There was no clear sign to the hotel we got pretty lost.
6/10
Reviewed Feb 4, 2024Tuvimos tema con nuestro cuarto sin embargo nos cambiaron de cuarto y siempre el encargado de recepción estuvo súper al pendiente y tuvo paciencia en todas nuestras peticiones. El restaurante está de verdad delicioso!!!
9/10
Reviewed Dec 28, 2023It was good. While returning back to hotel during night , google was showing wrong path. That was the only we faced. Rest all was good.
10/10
Reviewed Dec 18, 2023Excelente
8/10
Reviewed Nov 25, 2023Debido a que estamos en jardín, hay que lidiar con algunas arañas denteo de la habitación. Por todo lo demás, me pareció muy bue a opción.
10/10
Reviewed Oct 15, 2023Excellent
4/10
Reviewed Oct 2, 2023Location was decent
Facilities are very old. Poor toilet and shower and no air conditioner.
5/10
Reviewed Sep 28, 2023The Garden and pool area was relaxing and better than the room itself
The room didn’t have a proper door and I felt so insecure. The facilities in the room was at its minimum.
8/10
Reviewed Sep 25, 2023Lovely old style property set in a quiet backwater. Breakfast was taken in the garden with birdsong.
Our room was motel style, set in the grounds rather than in the actual property
10/10
Reviewed Sep 10, 2023Un lugar limpio, confortable, seguro
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Excellent food
- •Great service
- •Spacious rooms
Areas to consider
- •Cleanliness issues
- •Some amenities missing
- •High prices
Cleanliness
8.19/10Room had a strong musty smell and initial strong bleach odor in the bathroom.
Service
10/10Excellent attention and service noted in multiple reviews.
Location
9.66/10Good location appreciated by guests.
Room Quality
7.7/10Spacious rooms but issues with cleanliness and amenities.
Amenities
8.65/10Amenities were lacking, but some facilities well-maintained.
Value for Money
8.68/10Price perceived as high for room quality and services received.
Food and Beverage
9.14/10Excellent food and breakfast, though some breakfast items lacking.
Overall Experience
9.19/10Generally good with a few caveats around cleanliness and amenities.